Facebook virus or account hacked? Here’s how to fix it.

By | November 15, 2011, 8:08am PST

Summary: Think you have a Facebook virus or your account has been hacked? Here are three things you should try: change your password, remove suspicious apps, and perform a virus scan.

You’ve just discovered your Facebook account has been posting all kinds of weird, pornographic, or generally inappropriate content to your Wall and/or News Feed. Your friends are annoyed with all the questionable posts and requests coming from you.

Did you forget to log out of Facebook at your friend’s house, did you accidentally click on something you shouldn’t have, or has your account been hacked?

I can’t answer these questions without actually seeing what’s happening on your profile, but I can offer some advice. Here are three things you should try in order to clean up your Facebook account.

Change your Facebook password

It’s possible your Facebook woes are coming from the result of a phishing scam. Someone may have created a fake website that looks like Facebook or another online service you visit and tricked you into logging in. Their goal was to steal your password and other account credentials, and they may have succeeded.

In this case, you should change your password on Facebook. If you don’t know how to do so, you can refer to the following guide: How to change your Facebook password.

If changing your password fixes your Facebook problems, you should change your password for all your other services too, especially if you use the same password for them as you previously used on Facebook. If this doesn’t fix the problem, try the next step.

Remove unwanted Facebook apps

It’s possible your Facebook woes are coming from a rogue app that you accidentally installed or were tricked into installing. Every Facebook app has certain permissions to your account. Some of these permissions you can modify, while others you cannot.

Your best bet is to remove all the Facebook apps you find suspicious. If you don’t know how to do so, you can refer to the following guide: How to clean up your Facebook apps.

If cleaning out your apps fixes your Facebook problems, tell your friends they should do the same (chances are the app asked your friends to install it as well). If this doesn’t fix the problem, try the next step.

Get some security software and run a virus scan

It’s possible your Facebook woes are coming from some sort of malware, be it a keylogger, a trojan, or some other type of virus. Even if you think your computer is clean, it can’t hurt to check.

I recommend Microsoft Security Essentials –it’s free and gets the job done very well. Another good one is Malwarebytes. Other free alternatives include Avira and Avast.

The aforementioned security programs are for Windows. If you have a Mac, try using the antivirus from Sophos.

After running the virus scan, clean out whatever the program detects. If you’re not sure about what it found, ask a friend who might.

See also:

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Emil Protalinski has covered the tech industry for five years for multiple publications.

Disclosure

Emil Protalinski

Emil has nothing to disclose.

Biography

Emil Protalinski

Emil Protalinski has covered the tech industry for five years for multiple publications, including Neowin for two years and Ars Technica for three years. He has written 1,000s of articles for both, with a particular focus on scrutinizing Microsoft products and services. Recently, Emil has expanded his coverage to non-Microsoft technologies, including the social networking giant Facebook.

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