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Small business owners reap benefits of social media

By | October 27, 2008, 10:41am PDT

Summary: Enterprise 2.0, meet Small Business 2.0. A recent survey shows that 55 percent of 120 surveyed small business owners believe that online social networking — such as Twitter, LinkedIn and Facebook — can be beneficial to their businesses. The survey, conducted by online payroll service SurePayroll, indicates that one out of every five of the small business [...]

Enterprise 2.0, meet Small Business 2.0.

A recent survey shows that 55 percent of 120 surveyed small business owners believe that online social networking — such as Twitter, LinkedIn and Facebook — can be beneficial to their businesses.

The survey, conducted by online payroll service SurePayroll, indicates that one out of every five of the small business owners polled have obtained at least one new customer as a direct result of using social media.

According to the company’s report:

With more than 50 million non-college attendees using Facebook today, the prominence of social media is growing. Professional social networking site LinkedIn grew 187% over the past year. Based on a research project developed by Universal McCann, 36% of online users think more positively about companies that have blogs. In the SurePayroll survey, 85% of business owners participating in social media for business are doing so by way of blogging online.

“(Social media) is no longer just an outlet for personal use — it’s rapidly becoming a must for business success,” said David Rohrer, SurePayroll’s online marketing manager, in a statement. “Big business is tapping into the blogosphere and posting their company profile pages in online communities. Small business owners need to do the same. What’s so great about the online world is you don’t need a million-dollar marketing budget. In fact, the most effective online connections are free personal communications from a business owner to their community.”

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Topics

Jennifer Leggio, aka "Mediaphyter," writes about the "social business" side of social media - including enterprise, security and reputation issues.

Disclosure

Jennifer Leggio

Jennifer is employed full-time with Fortinet, a leading network security appliance vendor. She is also actively involved in the network security community and works with the Security Bloggers Network. She co-manages the annual Security Bloggers Meet-UP at RSA Conference.

Jennifer is also involved with Silicon Valley Tweet-Up, a philanthropic networking event that brings people together to raise money for local family-oriented charities.

The blog posts here are solely her opinion and do not represent her employer or any other organization with which she may be affiliated.

Biography

Jennifer Leggio

Jennifer Leggio (@mediaphyter) has been a communications professional for more than 15 years, focusing primarily on enterprise technology and security. She is currently the director of strategic communications for a leading network security vendor. Jennifer is also passionate about all things social media, especially enterprise, security, privacy and reputation issues, which is why she writes about these things for ZDNet.

A well-connected communicator, Jennifer has led or supported interactive social networking efforts for security industry conferences including RSA Conference, Black Hat USA and SOURCE Conference, and founded the Security Twits, a community for network security professionals. She also helps run communications for the Security Bloggers Network.

Finally, Jennifer co-hosts the Quick'n'Dirty social media podcast with Aaron Strout, is a founding member of Technically Women, a communal blog project, and manages marketing and public relations for Silicon Valley Tweet-Up, a networking group that raises money for family-oriented charities. Jennifer was profiled in Silicon Valley San Jose Business Journal's "40 Under 40" edition, as a rising star for 2009.

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RE: Small business owners reap benefits of social media
just-do-it 21st Sep
@ianhendry thank you so much! i cant wait to watch these !!^^ fake chanel chanel bag chanel bags
0 Votes
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The swing is even greater
ianhendry 28th Oct 2008
We have just completed a very similar survey with twice the numer
of respondants in the UK which bares this out. In fact, 92% said
they would recommend to their closest business contacts that they
network online; and around three quarters said they would
purchase from a contact made through business networking online.

The full survey report can be found at
http://www.wecando.biz/surveyreport.php

Ian Hendry
CEO, WeCanDo.BIZ
http://www.wecando.biz
@ianhendry thank you so much! i cant wait to watch these !!^^ fake chanel chanel bag chanel bags
0 Votes
+ -
Small business owners can respond more flexibly and
quickly to innovation. Once a company grows larger, it
becomes more difficult (not impossible) to bring ideas
up through the layers.

Right now, when the general public has had it with big
business and its excesses, entrepreneurs have an
opportunity to grab the support of online networks and
exponentially build their business.

@jeanannvk
www.edgyentrepreneur.com

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