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The ToyBox

Ricardo Bilton & Gloria Sin

Fighting the Lion: Apple will have to pry Snow Leopard out of my cold, outdated hands

By | July 22, 2011, 11:10am PDT

Summary: Apple wants to change the way you use your Mac. And if you are like me, you sort of resent them for it.

Writing about technology for a living, you tend to develop a penchant for vaunting the Next Best Thing. It’s sort of in the job description, not verbatim, but holistically: Writing about technology is all about writing about new technology. And talking about how cool it is.

Which is why my first impulse with the latest version of OS X has been to applaud it. Surely by updating OSX Apple has made it better? Were this Snow Leopard, I’d say yes, but with Lion the answer may depend on how long you’ve been using OS X.

For Apple, Lion is apparently all about creating a convergence between OS X and iOS, making the former seem more and more like the latter. Ostensibly, this is done so that the novice user can approach OS X with the same neophytic finesse that they do with the iPad and iPhone. I have no qualms with this approach - at least on a basic level. But the more I look at Lion, the more it seems as if Apple and I have hit a philosophical impasse.

Consider, for example, Lion’s use of “natural” scrolling, wherein scrolling up on the touchpad makes pages move upwards (and vice versa). If that sounds familiar, it’s because thats exactly how scrolling works on the iPad and iPhone. Of course, Apple has graciously allowed users to change all of these settings back, a move that should - but somehow doesn’t - soothe the disquiet of Lion’s early detractors.

It’s not that the change isn’t jarring (it is), but rather that it flies in the face of the way people have interacted with their computers for years. I don’t get the sense that people are averse the change simply because it was made. Rather, I think OS X users have cottoned onto to the clear reality that the notebook and the tablet are not the same thing. The way we interact with the two devices is very different, a fact that natural scrolling doesn’t reflect.

And how about those new touch pad gestures?  Three fingers. A thumbed pinch. Apple wants things to be simple and intuitive, but sometimes learning how to be simple is a complex task in its own right. This probably explains much of the outcry over some of the larger changes. It’s not only that people are naturally resistant to change. They also resent it when those changes require behavioristic tweaks.

All of that, I think, is understandable. Why ruin a good thing? If one’s computer set up is tailored perfectly to one’s workflow, optimized so that the OS does its job and stays out of the way, what’s the point in upgrading? This, after all, is why Windows XP still remains so popular, even after the release of Vista and Windows 7. People go with what works.

None of that, of course, is in itself justification of any sort of knee-jerk luddite reaction to change. It’s about caution, about taking a look at a new technology (or feature) and determining to what degree a novel development actually improves one’s life or workflow. For me, Lion doesn’t do that - at least not yet.

Launchpad is a good example of why that’s the case. Lion’s fancy application launcher meant to simplify the process of finding and accessing installed apps. Considering that I already use Quicksilver to launch any and all applications I would need to launch, Launchpad is essentially worthless to me. Not that it’s a bad feature. It’s just not the greatest boon to my productivity. I understand this.

How about all the changes Lion makes to document saving? Meant to save users from document loss-induced heartache, Lion’s document handing is evidence that what the world really needs is system-level autosave. It’s a nice gesture, and certainly a helpful one. But do you know how many times I’ve lost progress on some article I was working on? Essentially none, thanks to ⌘S.

And then there is the inevitable issue over whether my most-used programs are compatible with Lion. This is probably the most important factor for anyone upgrading so soon after Lion’s release, and the one that should give potential upgraders the most pause. Why rush to upgrade if your favorite applications aren’t ready to join you?

Here’s what I know: I am perfectly fine and productive in my current Snow Leopard environment. The upgrade to Lion, while cheap and tempting, is non-compulsory, and so far, not even remotely essential. While it is likely that I’ll get around to upgrading at some point, that point isn’t now.

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Ricardo Bilton writes for ZDNet's The ToyBox. His work has appeared in The Japan Times, The New York Observer, and The International Business Times, among other publications.

Disclosure

Ricardo Bilton

Ricardo Bilton has no investments that may conflict with his work with ZDNet. Similarly, he has not worked with any companies that he may write about in his technology coverage.

Biography

Ricardo Bilton

Ricardo Bilton writes for ZDNet's The ToyBox. His work has appeared in The Japan Times, The New York Observer, and The International Business Times, among other publications. He lives in New York, and is a graduate of Amherst College.
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RE: Fighting the Lion: Apple will have to pry Snow Leopard out of my cold, outdated hands
fise 10th Oct
@tribbleva There isn't actually as much difference as you might think. Sure early on Vista didn't look good (drivers written by third parties were a total mess, it was a bit resource hungry, the new security policies tripped a lot of applications) however, it is "OK" these days - sure Windows 7 is nicer, but really it's a "nicer version of Windows 7" rather than a radical departure. website templates
Though each was good in its time (OK, Win95 was questionable).
@Bruizer 95B is when that OS started to become stable.
"It?s not only that people are naturally resistant to change. They also resent it when those changes require behavioristic tweaks...."

How can you improve something if you don't change it? If Apple (or any other company for that matter) don't move forward, just because the existing model worked, we would still be stuck with OS 9 and Windows 3.0. At least Apple have given us the option to, for example, keep with the traditional direction of scrolling if we want to.
@Peter Perry Get used to the scrolling, you'll like it after a couple of hours. I'm not turning back. I had second though t s and co mplained at first too. Run apps in full screen and try out the swiping. You'll then realize why you have Launchpad.
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Things move on
Richard Flude 23rd Jul
Stick with what works, or adapt to changing times.

New Lion has introduced quite a few changes. None are a problem for me, changes to scrolling takes a few hours to adapt.
@Richard Flude
Funny how many major software companies are dropping it from being supported on new software. like adobe(CS6), quicken to name a couple.
@rparker009 Adobe does sloppier code than Microsoft could ever dream of doing (which is why Flash is pretty much the zero-day attack champ) and Quicken for Macintosh is still running on PPC code. Also, Adobe uses Java within the CS5 suite more than they'd like to admit. Try again.
@Richard Flude Precisely.

It took me no more than 15 minutes, and I know and routinely use ALL the new gestures, including the +thumb expand-pinch to expose the desktop.

I am moving around between running applications much more quickly and easily, and I expect this to increase productivity.
@Richard Flude Precisely.

It took me no more than 15 minutes, and I know and routinely use ALL the new gestures, including the +thumb expand-pinch to expose the desktop.

I am moving around between running applications much more quickly and easily, and I expect this to increase productivity.

These "issues" the author writes about don't really exist--when he can make two clicks to get to trackpad references, and click a simple checkbox to go back to the way he's accustomed to.

And why write about launchpad when you don't intend to use it? It like complaining that Lion added a calculator, or a solitaire game. You don't have to use it!
@rparker009 You have got to be pretty pathetic to use an almost 4 month old April fools prank to spread fud about a company you hate for whatever reason.
Launcher didn't go over well in OS 8.5, discontinued in 8.6 and now back in 10.7? What's next SCSI drives?
@Bob Forsberg
I hope so! SAS is WAY faster than SATA. =)
@Bob Forsberg Parallel SCSI made a comeback in Apple System Profiler, so I wouldn't be surprised.
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security?
acltd 22nd Jul
do they issue security updates for snow leopard users? this alone would be worth keeping up with the jo(b)ses
I might be wrong about this, but I think you are talking about configurable gestures.

Had you told me about something more crucial a fork in the road, such as necessary applications that need Rosetta and which cannot be replaced except at high expense, then that justifies the resistance.
@DannyO_0x98 You mean like Quicken. The expense there may not be cash up front, but in re-entering or simply losing years of financial data.
@tribbleva To be honest, thats really Intuit's fault for not keeping their software updated. I hope this episode will teach them not to ignore an entire sector of the market for four years without a major update. Now that Apple is selling a significant amount of hardware, the, "we cant develop for Macs because theyre too obscure" argument doesnt fly anymore. Making sure quicken works before Apple releases new OSs is the job of Intuit, not Apple. They were warned, and they dropped the ball.
@tribbleva
Intuit has already stated they are dropping mac support. For the new must be made in the apple cocca rules. As are alot of major software makes. no more photoshop, premiere etc for mac
@rparker009

Funny, the MODERN version of Quicken works great on the Mac... just not the ancient one built for PowerPC. And Adobe works just fine.

Your FUD would be a lot more believable if it had even a passing resemblance to the truth.

Oh, how's Quicken for DOS working for ya on your Windows 7 computer? Oh, it doesn't work? Guess Quicken is DROPPING SUPPORT FOR WINDOWS! Oh the horror!

Moron.
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Grip of the luddite
tribbleva 22nd Jul
So, if we love Snow Leopard on our old Mac, and buy a new Mac from today forward, is there any way to get Snow Leopard (back) on to it?
@tribbleva Maybe, but not for long. However, I don't think you'll want to. Lion is very good, kind of the way Windows 7 was on the PC (actually Vista was a good OS, but factors outside Microsoft's control conspired to make the upgrade pretty miserable for early adopters).
@Jeremy-UK You have got to be kidding about Vista. What a buggy resource hog! Win 7 is much better.
@Jeremy-UK
Vista was a bit slow at first, until SP1 anyway, but what really spoiled it was the lack of driver support and some issues with application (esp game) compatibility.
@A.Sinic Yep, that's exactly what I mean...

@bmeacham98@... There isn't actually as much difference as you might think. Sure early on Vista didn't look good (drivers written by third parties were a total mess, it was a bit resource hungry, the new security policies tripped a lot of applications) however, it is "OK" these days - sure Windows 7 is nicer, but really it's a "nicer version of Windows 7" rather than a radical departure.
@tribbleva There isn't actually as much difference as you might think. Sure early on Vista didn't look good (drivers written by third parties were a total mess, it was a bit resource hungry, the new security policies tripped a lot of applications) however, it is "OK" these days - sure Windows 7 is nicer, but really it's a "nicer version of Windows 7" rather than a radical departure. website templates
Oh dear. Natural Scrolling, it makes sense once there are no scrollers in sight (because with "Unnatural Scrolling" [heh] you are "pushing or pulling the scroller not the view"). Is it a change for the better - dunno, but it isn't egregious either. I've been using Lion (developer preview) like this for a while, and yeah, pretty jarring when bouncing between Snow Leopard and Lion... in Lion, you soon think it IS natural. But this is optional.

Launchpad, essentially a launcher for stuff that isn't in the Dock. What's the problem? You can change the gesture (hot corner, keyboard, dock icon). Again, you want to do it like you're used to - fine, keep doing that.

Versions, I'm sorry, this is simply fantastic. I know all the Windows guys are going to jump all over me, but shut up. Hopefully Microsoft can Xerox this into Windows 8, because EVERYONE should have this. And Microsoft, if you're reading, while you're doing that, put this into Office for Mac can you? Thanks.

So where does this leave us? Compatible programs (oh yeah). Nothing I've tried doesn't work (I checked everything in my workflow weeks ago - and the release version has no sudden surprises). But sure, making sure the new OS doesn't break this or that application your life depends on is pretty important.

So why upgrade? Well, "Versions" is mighty, the new Email is a really good, Mission Control is very nice (and as "un-iPad" as you can get), the "restore session" is a big win for productivity.

But like Windows 7 before it, the biggest feature? Security. Mac OS X has made massive leaps forward in this area, much as Windows did beyond XP. ASLR is comprehensive in Lion, sandboxing is a brilliant step forward for sandboxed apps (yep, Safari), and as it stands today Mac OS X is the most secure (common) OS (and no, I'm not casting aspersions against YOUR favourite OS per se - they didn't ship a new version of that yesterday, so that would be unfair). So this is probably the best reason to upgrade, assuming your applications and devices are ready.
@Jeremy-UK

+1 to everything said.

I also have been using lion since the early DP's and the "natural" scrolling has become second nature to me. I have both a magic mouse (where it makes the most sense) and a "traditional" mouse, yet I use the traditional one more and leave the natural scrolling on. It's now weird when booting to Windows and I wind up scrolling "the wrong way". Of course, to each their own.

As stated, the Versions stuff is fantastic. I only hope that developers implement this in their applications (Hint, Microsoft Office). I played around with it in the iWork apps and I can see it being totally useful. Your CMD+S may save you from losing unsaved work, but it wont necessarily save you from having to re-write something after you've deleted and then saved.

I myself haven't had any compatibility issues (or at least, any that haven't already been resolved via application updates). I'm not too fond of Safari 5.1's new extension system. It broke the usefulness of a bunch of applications (1password and speed download). Hopefully they will figure out how to get back their contextual menus. Until then, Firefox 5 has become my new primary browser (ugh).
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What does versions do?
LiquidLearner Updated - 23rd Jul
@Jeremy-UK

VSS has multiple snapshots of your documents as well and you're able to go back versions in documents. Or are you talking about something completely different?
@LiquidLearner VSS? I'm sure I should know what this is...
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Windows 8 will have app sandoxing
MSFTWorshipper 28th Jul
@Jeremy-UK Also MSFT announced the feature before Lion was announced. Can't say they copied it.
Scrolling is jus a convention. Think of it as viewing paper through a small window. You can move the window up and down and hold the paper steady (older convention) or hold the window steady and move the paper up and down (tablet convention). Either is OK.

I'm more concerned about the loss of Tex-Edit Plus which is PowerPC only. I suppose that I could run Snow Leopard under Parallels and get it that way.
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Scroll Whiner.
systemx 22nd Jul
Ricardo please, I for one am sick of hearing about this. ugh.
@systemx

Might I suggest you stop reading them then... just a thought
doesn't. The blog author cannot see the difference between the fact that working with a trackpad is interacting with the computer via TOUCH and so a TOUCH paradigm feels more natural.
@fr_gough I like the new features except the Natural touch and it is likely that Apple got feedback on the areas at which their OS annoyed non-apple users.

Some of my biggest complaints related to the fact that I could see exactly which open document I wanted to access right in the task bar for Windows but I had to bounce through expose for Apple. I know these haven't completely been addressed but switching between apps is easier than ever with the full screen mode and can speed up productivity.

Another issue is the fact that you had to take like 5 steps to launch an App not in your Dock and this has been resolved by using the Launch pad.
My friend, I was in the same boat are you, and determined not to upgrade. However I did upgrade on a friend of mine's computer as she plays with her iPad a lot and has always had a little bit of trouble with (the incredibly simple) interface of Snow Leopard. After trying it out on her computer, I updated my macbook pro. Immediately. The gestures and UI tweaks and full screen apps and launchpad all sound so stupid, but in use, they are a pleasure to use, it makes the entire experience not just more fun, but easier. Now ease of use is hardly worth loss of functionality but the only functionality really lost from Lion to Snow Leopard is Classic Applications, Rosetta, all that PowerPC stuff. Let's be honest, there's a reason I don't use my old Mac OS 9 laptop anymore. I have long since replaced al of my old Power PC programs (on an older system) with Intel equivalents or replacements. Sure AppleWorks was a shame, but it was out of date anyways, time to move on.
This drop of support, is one that I feel can easily be directed by a developer with a bit of spare time, however I have not looked into it at so I may be wrong.
Point is Lion is just an improvement over Snow Leopard, it manages to merge power with a fun, clean and easy UI. Let's hope Windows 8 can do something similar, although I have my doubts.
My opinion to you: just give it a try! Head to the Apple Store and try it out on a few computers (laptops especially). If you still don't like it, fine stick with 10.6, but at least give it a roll, and you might be pleasantly surprised.
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I still use AppleWorks...
Badknee 25th Jul
@JMF20
every so often. I use Word ALL of the time, but sometimes, due to what you can do with AW, I just start it up and get my work done. I love it that you can do perform ALL of its functions on the same page.

So, I'm still on the fence about Lion. Sounds good, but I don't know if I want to give up AW. Call me old fashioned.
Get used to the scrolling, you'll like it after a couple of hours. I'm not turning back. I had second thoughts and complained at first too. Run apps in full screen and try out the swiping. You'll then realize why you have Launchpad.
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You're complaining about usability, when a large number of folks pretty much bricked their macs upgrading from SL. My mac booted into the Lion installer and refused to install it, complaining my disk was locked. There was no way to get that sorted out and Apple's tech support was snooty and unhelpful, and it was through an unsanctioned (DVD burn) process that I got Lion installed.

They think everyone has a huge fat 1000MB/s internet pipe and expect you to download 3.7GB for each mac you have. How much more senseless can you get? The AppStore style installer is very beta and should never have been released. I would recommend everyone make a bootable clone of your HDD before even attempting to install Lion.

This was one of the worst Apple upgrade experiences I've ever faced, specially given that Leopard to SL was really smooth.
@kraterz And what makes a large number? Sure, there are definitely people like yourself that have had issues with the install and I feel for you but in the big picture, how many are a lot? I wish I had know about the DVD burn process before I installed as it would be nice to have a hard copy.
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weird and counter-intuitive. I think Lion is a great change in that respect.
Windows in a lot of cases supports your older, used daily, favorite, non updated, reliable, necessary software with all the related documents in that big pile on your desk. Apple, not so much.
When I was new to Apple back in 1994, I used to upgrade this and that as a habit, repairing and updating software,getting rid of assorted add=-ons that used to crash the OS..so called extensions..Remember them, marching across the bottom of the screen? And the..came OSX and it used to crash horribly in the first year before one could save anything...Then came improvment after improvement, ease of use after improvement until we had Snow Leopard..not perfect ( I do not much like the opening of a folder from the dock) but otherwise a swell and dependable tool that stayed out of the way so I can get a lot of work done. That is what the computer today means to me. I graduated from it being a kind of Rubic's Cube game to solve and rather, it is a fine and well finished milling machine or fusion reactor or cosmic journey interface..whatever one needs it for. Leave well enough alone I would say at this stage. I will not be upgrading my several Mac Pros beyond Snow Leopard as there was enough trouble with third party drivers for my printers when Leopard came out so really, do I need to waste time and money to "improve" my computer..not in this life. I know that there are business reasons for doing this to make it easy for newbies to segue to Mac computers and I am all for that. After all, I no longer feel the need to save my TIF files in a Microsoft/DOS compatible format as Macs are not going to go away in this life after all but that does not mean that beyond Snow Leopard is a goal for me. I want to work and the tools are fine already and so I shall stay put and read the woes of third party ( Adobe??) problems from afar.
Intuit will be bankrupt in a couple years, who cares...
it's Apple's insistence on making their new hardware work only with the new OS that proves most tiresome. Having a corporate build, and back end infrastructure, based on the previous OS and then to have your hand forced by Apple (need either a mixed estate, or an estate wide upgrade - which is not what you really want to do with 2000+ macs!)
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Same experience here
scottwsx96 28th Jul
@hat360

Yep. We are dealing with this too. For cost reasons, we are still an Adobe CS2 shop, but CS2 (especially InDesign) does not run reliably at all in Snow Leopard. Works fine in Tiger and Leopard.

Normally, this wouldn't be a big deal, right? Just keep on keepin' on until we can finally get the budget approved to do the upgrade. Oh wait, computers die. Even Macs.

What we had been doing was loading Leopard on the new Macs we were buying, but this stopped working about six months ago due to some hardware revision changes that makes Leopard completely incompatible with the new hardware.

There is a segment of our business that is using Adobe CS4. So we had a project to replace all their machines with newer Macs running Snow Leopard and take their old machines and give them out to CS2 users whose Macs have died.

PITA, to say the least. And now we are basically screwed because we are out of the old machines. We either have to buy older Macs from Craigslist/eBay/garage sales/flea markets or we have to do a half-million dollar complete software and hardware upgrade project.

Don't even get me started on how they are always tweaking the AFP and SMB protocols too.

Macs are great home computers, but Apple makes it very, very difficult for business IT departments.
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if you don't have a multi-touch surface for gestures?!? I installed a few applications, and instead of the applications going into the Applications folder (which is what the drag-to-appfolder installer led me to believe was going to happen), the icon landed on Launchpad instead. So how do I get back to Launchpad to move the icon into the Dock or Apps folder??

Also, I already have an application called "Launchpad" - it's the control panel for connecting a Mac to Windows Solution Server functions (in this case, SBS Essentials), so what happens then?
@Joe_Raby You can either click the icon in the dock or assign it a hot corner in the Screen Saver preference pane.

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