Google Wallet extends its reach to three new phones: will it increase adoption?

Google Wallet extends its reach to three new phones: will it increase adoption?

Summary: Google is slowly increasing the number of devices that support its mobile payment system, but will that be enough?

TOPICS: Google, Mobility, Telcos

One of the larger problems that has faced Google Wallet since its inception last September is the fairly slim line up of devices that have supported it.

Fortunately, Google slowly seems to be turning that around as of late. In the past few weeks, Sprint has added the Galaxy Nexus, LG Viper 4G LTE and LG Optimus Elite to the Google Wallet-supported devices stable, signaling an important growth in support for the payment system.

Sprint, of course, is an exception. Rival carriers Verizon and AT&T have been pretty lukewarm on Google Wallet on the whole, for reasons that have to do with security as they do with financial disincentives. The two largest carriers are founding members of ISIS, a rival mobile payment joint venture that also counts Visa, MasterCard, American Express, and Discover among its ranks.

Clearly Google has its work cut out for it on the mobile payment front.

Support for Google Wallet is being bolstered on the merchant side as well. Both Duane Reade and frozen yogurt-dealer Pinkberry have worked out marketing deals with Google Wallet recently.

But the obstacles Google Wallet and other mobile payment system must topple are real ones. To offer a purely anecdotal and personal example, I own a Nexus S, the first phone to feature support for the app, and I've never really even considered using the device to pay for anything. This wasn't out of some Luddite-esque disapproval or paranoia: I just forget that Google Wallet exists, even though it's on my phone (and I can't uninstall it).

This is a big deal, and a big part of the reason why mobile payment services have yet to take off.  It's more than just having a phone with Google Wallet installed on it; users have to have a reason to use it. Adding more supported devices, then, is just half of the solution.

Topics: Google, Mobility, Telcos

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  • Google wallet

    Bad idea. No it won't. I don't know anyone that wants to use their smartphone that way. I am sure there are some young people that think it is cool, but cellphone security is really bad. Virus protection is awful. It is a bad bad bad idea.
    • Maybe until Apple will be able to "do it right", as Jobs said

      Apple will be able to release a phone that would sell tens millions of units per quarter. Among other things, this would allow to shift this payment function to real-life scenarios.
    • I would use it

      now u know one person. btw i am 39 hardly what you would call young.
      Scarface Claw
    • Google wallet

      As opposed to giving the waiter your card to run in the back? That the number 1 cause of electronic theft. Giving your card to the waiter to run in the back, but you're worried about your phone?
  • ...

    [b]This wasn???t out of some Luddite-esque disapproval or paranoia: I just forget that Google Wallet exists ....[/b]

    That's not really anyone's fault but your own now is it.
    Scarface Claw
  • Google Wallet?

    No, I cannot trust Google Wallet, because they merged it with its predecessor, which I used to pay for apps. Then they failed to protect it and someone hacked it. They alerted me and then wanted me to provide all kinds of copies of personal identification to reopen the Wallet. I told them they were nuts for expecting me to trust them with that information after they failed to protect my prior minimal information.