PlayStation Network now back online in California and New York, other states to follow

PlayStation Network now back online in California and New York, other states to follow

Summary: At long last, the PSN service is slowly being restored across the country. Read on for details.

SHARE:

The good news: PlayStation Network is slowly being restored across the country. The bad news: It will take some time and work to re-gain access to your account. Read on for more details.

As of 7:58 Pacific time on Saturday, users in the following states should be able to log back into the PSN: California, New York, New Jersey, Connecticut, Rhode Island, Massachusetts, New Hampshire and Maine. You can check this page for the most up-to-date network status for your home state.

But before you rush to share your latest creation in LIttle Big Planet, you will need to update your firmware to version 3.61, which is available for download on Sony's website or on your PS3 when you power it up.

According to a video message by Kazuo Hirai, Sony's representative CEO and executive deputy president, the services and functionalities being restored in this reboot include:

  • Sign-in for PSN and Qriocity
  • Online gameplay for PS3 & PSP
  • Music Unlimited subscription for PS3 & PC
  • Third-party Services: Netflix, Hulu, Vudu and MLB TV
  • Social Functions: Friends list, Chat, Trophy Comparison and PlayStation Home.

The PS Store and purchasing functions in Qriocity are to come in a later relaunch. No time frame was offered.

Now, for the not so fun part. In addition to updating the firmware, all users must also reset their PSN and Qriocity passwords. The new passwords can only be changed on the original PS3 where the login was activated or via a valid email address.

According to Hirai, part of the delay with this relaunch was the implementation of updated security measures like "advanced security technology, increased levels of encryption, additional firewalls and early warning detection systems to warn of any usual activities that can signal an attack on the network." Although it is reassuring to hear Sony took its time to investigate and apply appropriate security measures to guard against future attacks, did it take this outage to make Sony prioritize the security of its customers' data? I hope other companies are taking proactive measures now before they too have to face down a cyber attack in the face of irrate customers and lawmakers.

In an effort to regain the trust and goodwill of customers, Sony is "offering [them] an opportunity to enroll, at no cost, in identity theft monitoring programs such as cyber monitoring or insurance in countries where such programs exist." In addition, Hirai also hinted that a "Welcome Back Package" will be announced in the coming days, but will these measures do the trick to win back customers?

Let us know in the comments whether the PSN is working for you. Do you still trust Sony enough to use the PSN again?

Topics: Networking, Hardware, Mobility, Security

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

20 comments
Log in or register to join the discussion
  • RE: PlayStation Network now back online in California and New York, other states to follow

    In CA; dusted off my 1st PS3, went to sign in, "email sent... follow instructions..." PROBLEM: NO EMAIL RECEIVED!
    nevadafrenchy
    • RE: PlayStation Network now back online in California and New York, other states to follow

      @nevadafrenchy
      dude same shit happened to me..
      freaking sony man letting out psn and not making sure everything is working...
      tangdoma
      • RE: PlayStation Network now back online in California and New York, other states to follow

        @tangdoma
        hey guys the same thing was happening to me but i just received the email.
        it took me about an hour or so to get it.
        dveliz
  • RE: PlayStation Network now back online in California and New York, other states to follow

    Dangit :/, I used a dummy Email account but I have the same ps3 what can I do to register it?
    traidawg
    • Don't use dummy e-mail accounts?

      @traidawg

      I think you're probably SoL
      LiquidLearner
    • RE: PlayStation Network now back online in California and New York, other states to follow

      @traidawg

      I'm sure they will have some procedure as a lot of people might have changed e-mail addresses since they purchased their PS3. Keep looking, they aren't going to shut you out.
      sheehaje
  • RE: PlayStation Network now back online in California and New York, other states to follow

    i went to sign in..it said email sent but i never got the email what can i do their i really wanna play online already
    imyoking
    • RE: PlayStation Network now back online in California and New York, other states to follow

      @imyoking
      samething happened to me didnt receive any email and its been an hr
      tangdoma
      • RE: PlayStation Network now back online in California and New York, other states to follow

        @tangdoma
        it takes a while
        i just got the email
        dveliz
  • Easy as pie!

    Tried to sign in, told me to change password...done...it was simple! Some people are just idiots here I guess.
    Kawika477@...
    • RE: PlayStation Network now back online in California and New York, other states to follow

      @Kawika477@...
      some of us dont get to change the pw on the ps
      so we have to get emails
      some people are just arrogant
      tangdoma
    • Idiots..... Some are

      @Kawika477@...
      True.
      Some people are idiots for trusting Sony a second time.
      :|
      rhonin
  • RE: PlayStation Network now back online in California and New York, other states to follow

    @dveliz
    how long did it take you to receive the email? its been an hr already for me and still no email
    tangdoma
    • RE: PlayStation Network now back online in California and New York, other states to follow

      @tangdoma
      i requested it around 1:00am and got it at 3:32am
      dveliz
  • RE: PlayStation Network now back online in California and New York, other states to follow

    @dveliz thanks i just got it. lol took 1 hr and like 30mins
    tangdoma
    • RE: PlayStation Network now back online in California and New York, other states to follow

      @tangdoma
      ur welcome lol \
      dveliz
  • online no problems

    if you have your same playstation it's easy. Just log in, it says you need to change your pasword, change it, and you're logged in. nothing to it for me. A friend of mine did the stupid thing of registering using a dummy account that is no longer active and he has a newer PS3 from when he originally created his account. sucks for him as he'll have to wait to contact sony customer service tomorrow, ha, ha... I laugh because he thought he was being crafty and keeping sony from getting his info, but they got it when he bought something off the network and give CC and billing info, so now all it does is make it impossible for him to sign in for still a couple more days. some times people are too smart for their own good. lol.
    pab24000
  • RE: PlayStation Network now back online in California and New York, other states to follow

    i signed in for about an hour then signed off....now i try to sign back on and it says "psn going under maintanence" and i live in new york...how do i fix this?
    annoyed_PSN_user
  • RE: PlayStation Network now back online in California and New York, other states to follow

    You know what amazes me about this whole debacle? It's that Sony always charges more for their electronics than any other name brand. I have sympathy for the PS3 users, but none for the company. Sony should have been much more vigilant.
    trainguy555
  • RE: PlayStation Network now back online in California and New York, other states to follow

    Worked fine for me.. !! Xbox still rules, but I got to play with my cheap friends..
    AllahShabazz