The ToyBox

Ricardo Bilton & Gloria Sin

Sprint unlocks iPhone 4S SIM card confusion

By | October 14, 2011, 1:04am PDT

Summary: Sprint’s iPhone 4S may be a “world phone” but you won’t be able to enjoy local (read: cheap) GSM rates when you’re abroad. Here’s why not.

Sprint unlocks iPhone 4S SIM card confusion. Image by Gloria Sin

Sprint unlocks iPhone 4S SIM card confusion. Image by Gloria Sin

If you’re still debating which carrier to get your iPhone 4 this morning, here is some clarification on Sprint’s policy on the micro-SIM card included with the world phone, which may be just the tie-breaker you need to pick a line to park yourself in a few hours.

There has been some confusion over how this supposedly travel-friendly iPhone 4S will work as Apple is also selling an officially unlocked (and carrier-agnostic) version that won’t be available till November. Although the iPhone 4S has both the CDMA and GSM antennae, that does not mean American users will be able to switch from Verizon to T-Mobile’s upcoming $30 smartphone plan from Walmart, for example.

According to a statement Macworld obtained rom Sprint’s spokesperson Michelle Mermelstein:

Sprint’s policy is to have the iPhone 4S SIM locked to our network domestically and internationally. At launch, the International SIM will be unlocked. We do expect a SIM lock to be pushed to the devices shortly after launch. We will then allow existing customers in good standing to unlock the SIM for international use if needed in the future.

In other words, the unlocked SIM card that comes with Sprint’s iPhone 4S will be short-lived as it will become locked via an over-the-air update soon, and will only be unlocked if your account is on good terms.

Verizon’s policy is a bit more clear cut: the micro-SIM card will be sold locked and will only be unlocked upon request after 60 days and if you’ve been a responsible customer.

AT&T’s iPhone 4S will be locked to its own GSM network, and when you travel, you will have to pay AT&T and its international partners for roaming.

It’s important to remember unlocking the micro-SIM card to use on GSM networks outside of the U.S. for travel, is not the same as Apple’s unlocked iPhone 4S that will work on any GSM network in America. (”The unlocked iPhone will not work with CDMA carriers such as Verizon Wireless or Sprint,” as stated on Apple’s website.) Having an unlocked SIM card just means if you have an iPhone 4S from Sprint for example, you can use your phone when you’re in Europe, but will still have to pay Sprint for the use of their international GSM partner’s network on a “pay as you go basis” (check their website for details). With Apple’s iPhone 4S, you can pop in a local SIM card and pay local usage fees only, which are probably lower than whatever you pay at home.

Whether you go with AT&T, Sprint or Verizon, you will basically be beholden to whatever roaming fees these carriers want to charge you when you travel, despite the fact the iPhone 4S is technically a world phone. If you’re a frequent flyer, I still maintain the Apple unlocked iPhone 4S is your best bet, even though you would have to settle for less speed and generous service plans domestically. But first things first: good luck getting your iPhone 4S today!

[Source: Macworld via CNET, Ars Technica]

Updated @ 8:25 am PT: To further clarify Sprint’s position on unlocked SIM for travel, here is an excerpt from Ars Technica’s interview with Sprint rep Michelle Mermelstein:

While some initial reports suggested that the owners of the Sprint iPhone 4S might be able to pop a local GSM microSIM into their phones while abroad and avoid Sprint’s roaming charges, Sprint denies that that is the case.

Ars asked Michelle Mermelstein, a Sprint wireless device public relations representative, to confirm that the Sprint iPhone 4S would not work with international microSIMs. “That is correct,” Mermelstein said. “I believe Verizon’s device works the same way.”

To remove any doubts that Sprint won’t be letting customers with unlocked SIM cards bypass its international roaming charges, here is the full statement given by Sprint on the matter:

Sprint’s policy is to have the iPhone 4S SIM locked to our network domestically and internationally. At launch, the International SIM will be unlocked. We do expect a SIM lock to be pushed to the devices shortly after launch. We will then allow existing customers in good standing to unlock the SIM for international use if needed in the future.

Customers can sign up for one of our international rate plans and use this phone all over the world. When traveling internationally, there is a setting that must be turned on within the device to connect to GSM. The phone will work with a SIM that is provided within the device out of the box. International voice and data charges are on a pay-as-you-go basis and vary based on the country where the customer is using their phone; a list of rates is available at www.sprint.com/international.

Sprint offers two international voice plans that customers can subscribe to for discounted voice rates:

• The Canada Roaming add-on is $2.99 per month and all calls placed from Canada are only 20 cents per minute. Without this add-on, calls from Canada are 59 cents per minute.

• The Sprint Worldwide Voice add-on is $4.99 per month and offers discounted rates in countries around the world. For example, calls from Italy are $1.69 per minute with this add-on or $1.99 per minute without the add-on; calls from Peru are $2.29 per minute with the add-on or $2.49 per minute without it.

Sprint does supply notifications of data roaming charges to protect customers from high costs. Notifications are sent to the customer’s preferred method, either text or email, and are sent once the device exceeds approximately $50, $250, $500 and $1,000. To protect the customer from additional charges, the device’s international data roaming capability will be suspended after the customer exceeds approximately $1,000 of international data charges in a billing cycle.

Still confused? Feel free to send in your questions below.

Related:

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

Topics

Gloria Sin is a freelance journalist based in New York City.

Disclosure

Gloria Sin

I have no stocks or investments in any companies or interests which may lead to a conflict of interest in my coverage.

Biography

Gloria Sin

Gloria Sin is a New York-based freelance journalist who writes about the tech toys that you can't live without for ZDNet. She has little patience for poorly designed user experiences, and is not afraid of opening the guts of her own machines for repair or hacking her gadgets for new uses.

She has written for FastCompany.com, Popular Science, Olympic News Service; she currently covers the startup scene in the Tri-State area for NYConvergence.com.

Prior to ZDNet, Gloria was the online editor for Dance International, and dabbled in web design and social media consulting. When she is offline, you will find her at an ice rink living out her figure skating dreams. Follow her on Twitter.

Related Discussions on TechRepublic

Did you know you can take part in these discussions with your ZDNet membership?
36
Comments

Join the conversation!

Just In

Article is Hopelessly Muddled, The Author Doesn't Really Understand
rdevrieszdnet 15th Mar
This article makes no sense.

It is clear the author doesn't get the technology. For example, she uses the phrase "unlocked SIM card". There is no such thing, there is an unlocked slot or phone, but not an unlocked card. A minor point, but someone who understood what she was writing about would not use that phrase.

She says " Having an unlocked SIM card just means if you have an iPhone 4S from Sprint for example, you can use your phone when you???re in Europe, but will still have to pay Sprint for the use of their international GSM partner???s network on a ???pay as you go basis??? (check their website for details)" That is simply untrue..

First, she repeats the nonsensical term "unlocked SIM card." There ain't no such thing. Assuming she meant unlocked phone or unlocked SIM card slot, then you would not have to pay Sprint for the use of a Sprint partner's network, because you would have inserted a local SIM which would use the SIM card provider's network. Sprint would have nothing to do with the transaction.

This article is so misleading it should be removed.
Well there is one thing that has not been mentioned about the world phone capabilities. What if// you go to Africa or middle east or Europe and you buy a prepaid sim with minutes to work on the local network. Will you be able to make phone calls on that chip on that network in the new iPhone 4s?
0 Votes
+ -
Contributr
@2UpDuc Judging by Sprint's statement on the matter (see updated story), what you described won't be possible. Assuming you got your iPhone 4S from Sprint and could get the carrier to unlock your SIM, you'd still have to pay Sprint and its GSM partner for whatever you use. Previously, you wouldn't even have the option of using your last-gen iPhone anywhere but the U.S. so the iPhone 4S' world phone capability and dual radio just means you can now use the device abroad -- just that it will cost you a pretty penny.
0 Votes
+ -
@Gloria Sin. Please understand Sprint CDMA-only phones can also be used internationally with roaming charge PREVIOUSLY. American people like you had been fooled by evil operators like ATT, SPRINT and VZW for a long time and don't understand what a global phone really means
0 Votes
+ -
Glad to update that you could now unlock your iPhone 4S from iOS 5.0 to iOS 5.0.1 and works for all the network worldwide bases on the R-SIM Rgknse unlock sim card, more details here:
http://www.dealmelody.com/rsim-rgknse-unlock-sim-card-for-iphone-4s-ios-50-501-version_p6332.html

How to unlock iPhone 4S iOS 5.0.1 here:
http://www.dealsteady.com/blog/?p=245
Gloria Sin is (DUMB) and does not know what she is talking about.
Verizon would have the same policy as Sprint- Unlock for customers in good standing

An unlock phone can use any Sim card. Hence, once Sprint unlocks the SIM for customers in good standing, any SIM from any Carrier will work in it, just like the Blackberry touch from Verizon, dotted with a Sim slot, works on T-Mobile and other GSM carriers.

What is your agenda miss Sin?
0 Votes
+ -
Contributr
@amertumes I don't have an agenda. I'm just trying to report on what I read/discovered. I've updated my story to include additional confirmation Ars Technica obtained from Sprint that the carrier is willing to unlock the micro-SIM for customers in good standing like Verizon BUT 1) the so-called unlocked phones WON'T be able to use in a local SIM card, and 2) Sprint customers will have to pay Sprint and its GSM partner for roaming charges incurred while abroad. There is no way around it unless you have an unsubsidized unlocked phone from Apple or your jailbreak your iPhone 4S. I hope this helps.
0 Votes
+ -
@Gloria Sin the BUT part by you makes no sense. If the so-called unlocked phones WON't be able to use a local SIM card, then what's the difference between a so-called unlocked phone and a locked phone? Can you explain?
0 Votes
+ -
@Gloria Sin the BUT part by you makes no sense. If the so-called unlocked phones WON't be able to use a local SIM card, then what's the difference between a so-called unlocked phone and a locked phone? Can you explain?
@Gloria Sin

Thats the whole point here. Your article was supposed to clear up this confusion. People are MISUSING the term "unlocked". There is International Roaming unlocked with GSM partners, and then there is SIM UNLOCKED allowing use of micro sims in other countries. At no point has Verizon stated they will allow an UNLOCKED SIM that allows swapping in local SIM cards in other countries. Everyone, including yourself, is keeping the confusion alive by saying the "60 wait" thing relates to an unlocked sim for sim swapping. It doesn't. It only relates to allowing people the honor of running up $1,000 intenrational roaming bills, because they know you pay on time and are in good standing.
But what happens *AFTER* your 2-year contract ends?
Then can you switch from Verizon to Sprint to AT&T any time you want?

The phone is now "yours".
The phone contains all 3 carrier chips.
0 Votes
+ -
Contributr
@CathyCC Unfortunately, no. You won't be able to do that. Even if you have Apple's unsubsidized, unlocked version you won't be able to move from GSM (AT&T) to CDMA (Sprint) in America -- and that's without a contract.
0 Votes
+ -
same ol same ol...
semi-adult 14th Oct
Why is there any question here? You buy the phone (in the US), you buy the robbery. When fleets of lawyers are at work figuring out how to plug every leak, the customer has no chance of even the smallest benefit. There is no effective competition until it is the only possible way to wring another penny out of the deal.

Personally, I'm sticking with my original Razr, where I can buy and use whatever SIM suits my needs in whatever country I might find myself. And carrying my MagicJack and a tiny old standard handset for insurance. It may be dumb but it works very well.
@semi-adult

Thanks so much for your intelligent evaluation....I agree fully
0 Votes
+ -
Right now, it sounds a plan for me to choose Verizon instead of Sprint. Since I will travel around to other countries, I don't want to use the stupid roaming service. Based on this article, Sprint won't unlock the GSM SIM card. But, Verizon does it. "You can unlock your Verizon's 4s after 60 days if you are in a good standing".
Right now, it sounds a plan for me to choose Verizon instead of Sprint. Since I will travel around to other countries, I don't want to use the stupid roaming service. Based on this article, Sprint won't unlock the GSM SIM card. But, Verizon does it. "You can unlock your Verizon's 4s after 60 days if you are in a good standing".
0 Votes
+ -
iphone 5 test
iulikasomili 14th Oct
I just found a test site, were you can test the iPhone 5: http://site-review.info
You people just don't get it...the more you buy THE LESS YOU GET ,,THERE IS NO FREEDOM WITH ANY CARRIER ,.YOU HAVE TOLERATED FAR TOO LONG AND THEY WILL DO , with YOUR phone, as THEY see fit..Get over it..You lost that battle so move onto giving away your Freedom of speech ..You've done so well with cellular I can't wait to see what else the American consumer will do to themselves ?!?! Go teem, yea teem.. we've done so well.let's go buy more useless ad loaded crapware
If I buy the 4S now, it has an unlocked sim in it, right? What if I fedex it to a friend in other country, will he be able to put his local GSM sim in it and use it like an unlocked phone?
0 Votes
+ -
it seems very simple to me. How is this complicated? Each carrier does not want you to be able to use their local competitor. You can unlock it's use with foreign carriers, but local carriers are not unlocked.

Maybe your problem is with what you want this to be vs. what it actually is. Sure, everyone calls it "unlocked" when you can use it on any carrier (GSM at least). So these carriers want to re-use that word and confuse simple minded consumers into thinking their phone is "unlocked."

Not that complicated. Carriers are greedy and obfuscate their services.
@awkward hug

Here is my situation and maybe you can help. I have a verizon iphone 4s. I called customer support last night and asked to "unlock" my phone. They said they just clicked on a button and that was it to unlock my phone. There was no accessing a secret hidden menu within my iphone and entering a code. Everything was done on their end. But I never got a response saying that my phone was unlocked. This morning, I tried to put in my friend's ATT sim in my phone and it did not work (gave me an error message stating that this sim does not work with my phone). I am planning to go to Canada soon so when I go to canada and put in a Roger's sim card, will it work?
Ricardo and Gloria said: "If you???re a frequent flyer, I still maintain the Apple unlocked iPhone 4S is your best bet, even though you would have to settle for less speed and generous service plans domestically." If you buy an Apple unlocked iPhone 4s, from Apple, and then you sign up with AT&T or T-Mobile, for instance, would not your speed be identical to that of any other AT&T or T-Mobile subscriber?
Its a scam. I have been living abroad for too long. I'm used to having a phone where I can literally travel anywhere and buy a sim card and stick it into my phone and it works perfectly at a cost i can control. I suggest you buy an iphone 4 from Canada and bypass all this nonsense. Its an evil monopoly the American phone companies are playing with Apple so that the people are without affordable choices not to mention freedom. That's what deregulation gets you, a market rigged to a few players and even fewer choices. I refuse to pay for an iphone if its not unlocked.
> Although the iPhone 4S has both the CDMA and GSM antennae,

The "antennaes" have NOT what make this a world-phone.
It's the multi-chipset.

> switch from Verizon to T-Mobile???s

It's not a T-Mobile phone.

Why not answer *GOOD* questions like: Can I switch between the carriers that ARE supported: Sprint, Verizon, AT&T.
0 Votes
+ -
Sprint and Verizon unlocks like normal carriers.
AT&T confiscats the HW for ever and policy is to newer unlock.
Now with the CDMA/GSM version there is absolutely nothing in favor of ATT really.
Stefan
"Verizon???s policy is a bit more clear cut: the micro-SIM card will be sold locked and will only be unlocked upon request after 60 days and if you???ve been a responsible customer."

Where are you getting this? I have called Verizon six times this week and they have unequivocally told me they will NOT be unlocking the sim slot for overseas sim card swapping. I hate that there are so many articles going up with this completely unclarified. I need to know if im jumping ship back to AT&T or if I can avoid the horrid carrier and stay with Verizon. But I need an unlocked sim slot.
Hi,
You have create good article about unlocks iPhone.IPhone-Dev Team have developed Ultrasnow 1.2.3 which can unlock iPhone with following baseband.
http://applications.androidxiphone.com/ultrasnow-123-unlocks-iphone-4-iphone-3gs-ios-433/
Hi , I bought a iphone 4s ( by sprint ) unlocked contract .!!! I am in U.S.A right now , and in the next month I will go to Brazil .!! Can I use my iphone there with a Brazilian Gsm carrier ??
0 Votes
+ -
rqkonfm 75 nyb
cmakrejktt5001-24379065680902031415231693588432 23rd Nov
wfrxqy,rribudah78, xykwa.
If I jailbreak my phone after Sprint unlocks my phone can I use a local sim? and then reset the phone before I get back to the US to get back on the sprint network?
0 Votes
+ -
Regardless of "Unlock, Unlocked International phones, SIM Card, Sim chips, Jailbroken, or Jailbreak (lookup there meanings)", I would like to hear from someone who has personally switch out the sim card from an "Unlock" Iphone 4s (Sprint, Att, Verizon,etc...) and used a sim card from local carrier (Canada, Mexico, Europe, Asia &etc...)?
0 Votes
+ -
So lets say i have a Sprint iPhone 4s. And i ask them to unlock it for me to travel internationally (me being a customer in good standing). And then i cancel my contract after i do (paying early termination fee). Can i use the phone with any sim?
0 Votes
+ -
So lets say i have a Sprint iPhone 4s. And i ask them to unlock it for me to travel internationally (me being a customer in good standing). And then i cancel my contract after i do (paying early termination fee). Can i use the phone with any sim?
0 Votes
+ -
Get your iPhone unlock
Manisarwar150 9th Feb
www.allwirelessrepairs.com
0 Votes
+ -
Mixed messages
WhiskeynGolf 28th Feb
I just had Sprint enable my iPhone 4s for international calling. During the conversation the agent I spoke with suggested that in addition to using the Sprint international calling services, that I might want to change the SiM card out to one in the country I am going to be in. This flies in the face of all of the discussions above. HUH? Is there going to be a problem doing this? Too many different answers, does anyone KNOW?
This article makes no sense.

It is clear the author doesn't get the technology. For example, she uses the phrase "unlocked SIM card". There is no such thing, there is an unlocked slot or phone, but not an unlocked card. A minor point, but someone who understood what she was writing about would not use that phrase.

She says " Having an unlocked SIM card just means if you have an iPhone 4S from Sprint for example, you can use your phone when you???re in Europe, but will still have to pay Sprint for the use of their international GSM partner???s network on a ???pay as you go basis??? (check their website for details)" That is simply untrue..

First, she repeats the nonsensical term "unlocked SIM card." There ain't no such thing. Assuming she meant unlocked phone or unlocked SIM card slot, then you would not have to pay Sprint for the use of a Sprint partner's network, because you would have inserted a local SIM which would use the SIM card provider's network. Sprint would have nothing to do with the transaction.

This article is so misleading it should be removed.

Join the conversation!

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]
ie8 fix

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources
ie8 fix