Sony Computer Entertainment on Tuesday admitted that user information on its PlayStation Network and Qriocity services has been compromised, and that credit card information may have been compromised, as well.
In a post to the PlayStation blog, senior director of corporate communications and social media Patrick Seybold relayed the message following a six-day outage - and an outage of information for which Sony has been strenuously criticized.
“…certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network,” reads the missive.
Sony says that it has engaged an outside security firm to investigate. Erring on the side of caution, Sony said that personal information may have been gleaned from user accounts, including name, address, and credit card information - they really aren’t sure how extensive the security failure is at this point.
Once service has been restored, Sony suggests that PSN and Qriocity users change their user name and password; the company has also provided details on how users can check their credit reports - surely cold comfort for users affected by this problem.
“We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible,” reads the note.
