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Googling Google

Christopher Dawson

Facebook has 25% of all Internet pageviews - Time for Google to worry?

By | November 22, 2010, 10:06pm PST

Summary: Can Google continue to rely on its search-driven ad model in the face of Facebook’s massive pageview numbers?

Google is the undisputed king of search and, in the majority of cases, when people want to find something out, the just “Google it.” I don’t even bother with the classic parent line of “look it up!” when my kids come to me with questions. I just tell them to Google it.

Which is all well and good for Google’s search-driven advertising business. What isn’t good for this multibillion dollar business, though, is the speed with which people tend to leave Google properties. That is, after all, the point: Find the website you need and go there. Google has even created tools to make the whole process faster and easier. So while countless millions of users are Googling everything under the sun, they’re spending hours and hours on Facebook.

Google may have plenty of traffic and extraordinary revenue, but Facebook is just plain sticky and getting stickier. According to Information Week,

Facebook [accounts] for almost one-fourth of page views and 10% of Internet visits, according to Experian Hitwise…Second-place Google…took in about 7% marketshare, and YouTube took 3% of Internet visits…

Stickiness and the ability of a site to generate many pageviews for a single visit is a major driver of advertising rates, giving Facebook a real advantage in that respect over Google. Facebook is now actively prompting users to set the site as their homepage and is hoping to consolidate many of it users’ communication channels under its new Facebook Messaging service.

Google continues to have the advantage of being necessary. Facebook is essentially one big social time drain, while search engines are vital to navigating a seemingly infinite Internet. However, as Facebook drives more and more traffic to its site, its ability to leverage a massive social graph for useful search will improve rapidly.

Will Facebook ever be more useful than Google? I hope not, but even if it becomes moderately useful, users will have one less reason to leave Facebook and head over to Google. Obviously Google is diversifying and building enterprise tools that Facebook can’t match. However, these stats do have some meaning beyond fodder for bloggers.

They mean that Google needs to get stickier fast. Or just buy Facebook.

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Topics

Chris Dawson is a freelance writer and consultant with years of experience in educational technology and web-based systems. In 2011, he became the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network SaaS provider.

Disclosure

Christopher Dawson

Christopher Dawson is the Vice President of Marketing for WizIQ, Inc., by day and a freelance writer and educational technology consultant by night. Well, most of his colleagues at WizIQ are based in India, so really he's working with them whenever he can stay awake. He has worked for his local school district as a teacher and technology director, for the Johns Hopkins University School of Public Health, and for Biogen, Inc. (now Biogen-IDEC, Inc.). He has also consulted with STATNet and Cytyc Corporation and retains close ties with X2 Development Corporation (now owned by Follett Software, the supplier of the student information system he administered for several years). Follett is paying him a monthly honorarium to act as a presenter for their "SIS Voices for Student Achievement" community (he produces occasional blog posts and hosts a monthly webinar on the use of student information systems to inform data-driven instruction and school-wide change. He regularly purchases and/or recommends Dell hardware. This is because Dell makes good hardware and has truly committed itself to education in innovative ways, particularly with their "Connected Classroom" initiative. It isn't because he has dealings with the company through his role at WizIQ (which he does) or because they have provided him with long-term loans of a variety of equipment for in-depth testing (which they have). Intel (reference designer for the Classmate PCs he has implemented in his local schools) has provided him with long-term loans of Classmate PCs for testing, as have Dell and Lenovo with their educational offerings. He may report on any of these companies as his experiences with them have direct bearing on educational technology; positive reports are not necessarily an endorsement and he receives no direct financial compensation from these companies or any others. Intel paid all expenses for his attendance at the 2009 Intel Classmate PC Ecosystem Summit which he attended as the sole representative of the technology press. He was invited to attend in 2010 but his wife would have killed him if he spent 3 days in Vegas geeking out and left her home alone with a new baby. Acer provided him with a 50% discount on an Aspire One netbook in early 2009 after he tested it for 30 days through their educational seed program. He liked the netbook at the time but it has since broken and sits unused in his office. Canonical sent him Ubuntu lanyards, t-shirts, and mousepads for his kids. He stole one of the lanyards and proudly hangs his keys from it and occasionally features his 8-year old wearing an oversized Ubuntu t-shirt on his Facebook profile. Gunnar Optiks sent him a pair of computer glasses to evaluate for a holiday gift guide. He is wearing them now as he types this because they never asked for them back and they rock out loud. Seriously - they work brilliantly and make it much easier to spend 20 hours a day staring at an LCD. If they ever asked for them back, he would fork over the $99 and buy a pair. Microsoft gave him 2 free copies of Office 2010 professional, a desktop clock, and a useless book on Office 2010 when he attended the launch of Office/Sharepoint 2010. He occasionally uses the SharePoint lanyard they gave him instead of the Ubuntu lanyard for his keys, but feels dirty afterwards. Adobe provided him with a pre-release version of the CS5 Master Collection for evaluation and ultimately provided a full, licensed copy for ongoing testing of educational applications of this admittedly expensive software. Like the Gunnars, if the license expires or they come out with CS6, he'd actually go out and buy it himself. Which is saying something, because he's actually pretty cheap. Any other companies wishing to send him cool things to evaluate, wear, or otherwise adorn his kids are more than welcome to; he promises to disclose it here if he keeps any of the stuff. Finally, because WizIQ is a virtual classroom and learning network provider, Chris, as VP of Marketing, frequently interacts with, seeks out deals with, and directly or indirectly competes with a whole lot of LMS, SIS, and other Education 2.0 companies. In general, he'll limit his reporting about these companies to news that does not impact his relationship with them or with WizIQ. If he reports on them, it's because what they are doing is newsworthy or worth the attention of his readers and not because he's trying to broker some deal, damage competition, or otherwise advance his position in his day job. LMS and SIS companies, along with other online learning communities, are a pretty important part of Ed Tech. If he stops reporting on them completely, there won't be a whole lot left. He'll be sure to call out any overt conflicts of interest if they are unavoidable. Finally, Follett Software Company pays him a little tiny honorarium every month to present on their SIS Voices webinars and to write the occasional blog or discussion thread for them. Since Follett recently bought X2 (maker of an awesome web-based SIS that Chris just happened to have used, served in advisory groups for, and frequently reported on), this is probably also worth disclosing.

Biography

Christopher Dawson

Christopher Dawson grew up in Seattle, back in the days of pre-antitrust Microsoft, coffeeshops owned by something other than Starbucks, and really loud, inarticulate music. He escaped to the right coast in the early 90's and received a degree in Information Systems from Johns Hopkins University. While there, he began a career in health and educational information systems, with a focus on clinical trials and related statistical programming and database modeling. This focus led him to several positions at Johns Hopkins, a couple-year stint in private industry, teaching high school math and technology, and 2 years as the technology director for his local school district. Most recently, he started his own consulting business and is now the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network provider. He lives with his wife, five kids (yes, 5), 2 dogs, and a hateful cat in a small town in north-central Massachusetts. Although he is no longer teaching, his roles with WizIQ and ZDNet allow him to continue helping students and teachers add value to education with technology rather than merely adding to the bottom line.
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Start Worrying Google
dlaurie 25th Nov 2010
Google Who?
0 Votes
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Apples vs beds
CobraA1 23rd Nov 2010
Might as well compare apples to beds. More people sleep in beds than eat apples, therefore apple farmers must worry.

Someday, we will teach logic in schools.
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@CobraA1

Google makes money as long as people are needing to look for things. If people decrease their need to look for things because they have what they need at FB, then Google's revenu is at stake.

Lots of ifs their but well run companies pay attention to ifs.
@Bruizer ya that is pretty unlikely. Facebook offers nothing in terms of data, and its games are crappy, and basically everything else is useless on facebook. Its just for wasting time.
@Bruizer

"If people decrease their need to look for things because they have what they need at FB"

Facebook is a social networking site. It doesn't offer much else. I don't see that happening.
@Bruizer ... I tend to disagree because this first group at FB are the inexperienced, the newbie and the strict user-only types of people. I'll bet most of them have almost no interest iin Google and FB probably provides something "new" for them to play with. Couple that with the ones that don't know anything else and you do have a portion of the overall base that will be suckered in just like with anything new. These folk will never even read about the downsides of FB because they are limiting themselves and not seeing those articles in any such light.
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Good thing you don't run companies.
Bruizer Updated - 23rd Nov 2010
With thinking like that. The reality is, the more time people spend in FB, the less time they spend in Google and that hurts Google's future earnings potential. Even Google sees this and came up with the failed:

Wave
Buzz

One way FaceBook does makes money by selling on line advertisements:
www.Facebook.com/Ads

This puts FB in direct competition with Google. Likewise, FB has found a better mouse trap at keeping people on the FB site (Yes I have a FB account. I have a Google Account. I use each about 2-3 times a year). Google has News, GMail, Google Voice, Google Docs, Maps, Google Books Project, Google Earth.

Facebook overlaps in the communications, geo location and news areas meaning: GMail, Google Voice, Google Earth, Maps and News.

Sounds like Pears and Oranges to me. If people start eating more Oranges, the Pear market might be impacted. You might have people just start eating more fruit but you will more people substituting one experience for the other.
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Delete
Bruizer Updated - 23rd Nov 2010
Delete - Comments database is all messed up.
@CobraA1 it may look like "uncomparable", if you see it from a consumer viewpoint.
but from a business viewpoint it's "comparable" since the two business models are based on online Advertising to generate revenue.
in other words. as Iam a small business on budget.. i may switch to advertise on FB rather than google..
.. since i can generate leads staying in the same Facebook, for example linking my ad to my Facebook page of fans and my visitors may contact me to @facebook.com (which something FB is working on) so this way Facebook controls every aspect of the Marketing process. unlike google which only drives paid and Expensive (in comparision with FB) traffic to your site. and here FB also has a comparative advantage, be cause the user experience on facebook tend to convert more than a new website which constitutes a learning curve to the visitor which may increase the bounce rate and then decrease the conversion rate.
and Here's google Nightmare.
Some Years Ago google wanted to buy Facebook for some billions, but Facebook refused.
google created its Social Network (buzz) but it was a failure. as google pages was before.
Facebook is creating its own Email system. all expectations say it will be very successful.
Now, Imagine if FB created an E-commerce Solution where people can buy products/services without quitting Facebook. (to compete with Google checkout or product search).
since Facebook till now has been on every Business it launches.. Facebook is Really A google Nightmare.
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Why even terrorists live there, to perform cyber attacks on our cyber infrasture.
http://www.wired.com/dangerroom/2008/04/second-life/

Flavour of the week, just like MySpace was before it and second life before that.
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Does this explain why
Cylon Centurion 23rd Nov 2010
the Facebook 'share' button was removed from YouTube?

Eitherway, who cares. It's only Google. No big loss.


Oh, and if they buy Facebook (Which they won't), I'm leaving.
@Cylon Centurion 0005
You're an idiot if you think Facebook doesn't steal as much or MORE data than Google ever did.
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Only what you give them
Cylon Centurion 23rd Nov 2010
NT
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It wouldnt surprise me
Jimster480 23rd Nov 2010
If Google bought facebook. remember what happened with Youtube? There was Google Video, and then when that didn't work, they just bought youtube.
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I don't think FB would go for that.
Bruizer 23rd Nov 2010
@Jimster480

Being a very large private company, they are a much harder buy than a very large public company. Likewise, FB's fortune is on the rise and have little incentive to sell.
I think usefulness is the appropriate idea here. Google is the leading source of all information. Facebook is the source of public opinion. Google links to everything. Everything links to Facebook. Google is a tool, Facebook is a toy.
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TonyMC said that on the iPhone.
Bruizer 23rd Nov 2010
@hoaxoner

iOS is now capturing over 50% of all profits in the handset industry worldwide.
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LOL
LarsDennert 23rd Nov 2010
You guys have missed the WHOLE point. Facebook has sneaked up on google in a huge way. Advertising and advertising dollars. If you were more than just users of the two services you'd realize how much better of a job Facebook has been doing in that area.
Don't under estimate what Facebook is creating. It is building on line communities of people with similar interests via fan pages that are coupled now with storefronts. The way the pages fans grow in a viral way is a marketers dream. Google Yahoo & everyone else should keep their eyes open- this may be an unstoppable wave of a web concept that is truly alive instead of static marketing.
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100% agree
Bruizer 23rd Nov 2010
@jherschorn

MySpace was almost there but fizzled. FB is keeping a much closer eye on the store and minding the technical side very well and letting the money fall into place by keeping the eyes on page.

I don't "get" FB (or Twitter for that sake) but 100,000,000's of millions do and like it.
Facebook will die sooner or later, just as all social sites do. I was on Friendster and MySpace too, as well as Facebook. I've closed all three accounts over time, and I'm sure some new social site will open, everyone will join, and everyone will leave.
@Droid101

I have used Hotbot, Excite, Yahoo, Alta-Vista, Dogpile, Infoseek ....

I am sure some new search engine will show up and everyone will just start to use it.

See where that concept got you?
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Faulty logic...
adornoe@... 23rd Nov 2010
Google and other search engines have a lot more usefulness than social sites like Facebook. If a social site shuts down, and no others opened up, most people would learn to live without them. If Google shut down, people would migrate to Bing or other search engines. However, if all search engines were to shut down, people would be rendered almost helpless without any search engine to help them find information or to direct them to websites.

The question really is, "Which type of service can people do without: a search engine or a social network?
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@adornoe@...
Bruizer 23rd Nov 2010
Most studies have shown social networking sites and communications is more crucial.

This is not to say more useful but more crucial to people:
http://www.insidehighered.com/news/2010/09/09/harrisburg

This really put Google in a bind (something all the Yahoo's here are missing) in that FB has many more users than Google has creamed about. And they are very sticky and eyes on page is very high.
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my argument.

The question I presented is the way the argument should be phrased:

"Which type of service can people do without: a search engine or a social network?"

While it might be true that, for business purposes, it's better to have a consumer spend more time on your site, the more important question might be, "is your service so necessary that, a consumer could NOT do without it?" That's were "captive" audiences come from. Google, like them or not, offers a more necessary service than Facebook.
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google advertising isnt just google
madbohem 23rd Nov 2010
I think Facebook is a waste of time most of the time too, but on occasion i find it useful to keep in touch with people.

that said, both these companies rely on advertising to make money. now page views are one thing, but if facebook opens up its advertising program for other sites to share, then you might have something.

google not only provides advertising on its search, it provides it on tons of sites all over the place. so I think this concept of 25% is not really in balance with how Google actually has a presence on the web
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I'd say no.
MrBeck Updated - 23rd Nov 2010
When you reach your twenties and need to earn a living and can't afford the time to spend 6 hours a day on FB, Google still counts and FB is what you did when you were a kid. The difference is Google gets you when you can spend real money, not the allowance.
Facebook is for flakes.
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Google ads should be more effective than Facebook.
Facebook is an incredible social networking tool.

Myspace, et al. fell by the wayside because they were not as good as Facebook. Just like in ANY industry where competitors fall to the better vendor.

If you think Facebook is a fad or is going to go away you are wrong so I hope you don't make executive or financial decisions based on your belief that Facebook will simply go away one day because you will lose.

Anyone who believes that social networking is "time wasting" is fooling themselves. As human beings social networking is what we do. It is how we exist on this planet. Before tools like Facebook existed people spent equal time social networking through other methods.

Google knows this and is attempting to respond, they just don't have a good answer yet.
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Any Serious Talk ?
LionSaba Updated - 24th Nov 2010
Most of People are taking this talkback as Religious war a la Apple vs M$..
We need Opinions of people Advertising Online !
i'm personally considering switching to Advertising on FB since i pay up to 1 dollar per click on google meanwhile i can pay only up to $.4 on facebook and reach more people !
How much of the 25% is money making page views? I think less than 5 percent. A lot of people refresh and refresh to update the news feed, replying wall posts, sending messages. Once in a blue moon while I'd make a look to the side to see the ads.
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Start Worrying Google
dlaurie 25th Nov 2010
Google Who?

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