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Hardware 2.0

Adrian Kingsley-Hughes

Android SMS bug sends your messages to random contacts

By | December 31, 2010, 3:23am PST

Remember the kerfuffle over the iPhone 4 ‘Antennagete’ and how you could disrupt the antenna by holding the handset the wrong way? Well, there’s an SMS bug in Google’s Android OS that makes ‘Antennagate‘ seem like nothing.

The Android bug relates to SMS messages, specifically SMS messages being composed with one recipient in mind and actually being set to a completely different person in the contacts list …

… oh, and this issue has been ongoing for six months!

Over on the Android developer’s forum this issue is rated as a “Priority-Medium” which in my opinion downplays the seriousness of the problem. On this forum there’s a lot of chatter relating to this bug. Here are just a few of the comments:

Jun 28, 2010:

Device: Nexus One. One day old. Updated to 2.2 FRF50

Default Android Messaging Application.
No apps installed.

Messaging.
- Send SMS message to RecipientA.
- Message appears to be successfully sent to RecipientA.
- RecipientX receives message.
- ‘View Message Details’ in RecipientA thread, shows ‘To’ field as being RecipientX’s MSISDN (phone number).

Has occurred multiple times on this device now.

Interestingly, has never occured on my other Nexus running the same FRF50 build.

Jul 09, 2010:

This just occurred again on FRF91. Suck.

SMS was sent to recipient who there had been no contact with and no threads in messaging.

Sep 13, 2010:

This issue is way more widespread than what is respresented here, please review the comments at this page, where users are very detailed in reporting the issues they are experiencing.

http://www.google.com/support/forum/p/android/thread?tid=345259e6d424bad3&hl=en&start=80

My personal experiences:

Text being sent to unintended recipient, when responding to an existing conversation(text). Unintended recipient is NOT someone I have ever sent a text to previously. The 2 contacts in question do not have any similarities in the digits of their numbers, other than the area code.

I have 763 messages in my inbox, 782 in the outbox

Galaxy S 2.1-update 1

Sep 15, 2010:

Cross posting with my post from the Google Help Forums:

My steps to replicate are as below.
Seems to be pretty consistent that the message sent in step 09 will go to a random contact; in my limited testing, it usually goes to the number involved at steps 05 and 06.
01) Stop Messaging App.
02) Clear Messaging App data
03) Access messaging app, send messages.
04) Establish messages were sent to correct addresses.
05) Send message to a number not in your contacts.
06) Reply from the number not in your contacts (I haven’t established if this is a required step yet)
07) Read reply, don’t delete thread.
08) Send SMS to your device, from another device that is in your contacts.
09) Reply to SMS.
10) Check message details of your sent message.
11) Repeat steps 08-10 a couple of times.
A factor in this, is I think it might only be short numbers that cause this issue.
I’m using my banks automated SMS service (880).

This would explain why it happens when people have facebook/twitter SMS notifications enabled.

I’ll debug it all properly on the weekend when I have some time.

Oct 05, 2010:

This issue is listed as “Priority-Medium”, I think this is totally wrong. For a phone send messages to the wrong person may be very harmful to the user as a human. This just means the phone cannot be trusted anymore. How to bump up the priority?

Oct 05, 2010:

I have experienced this problem a few times. And I do not have facebook or twitter on my phone either. It’s actually a relatively new phone (Samsung Vibrant). To list this issue as “medium” is a gross understatement. This is much worse than iphone’s drop call problem. And there is no pattern in picking the wrong recipient. I actually think it’s an OS lag issue. Last time it happened I caught it before it sent the SMS (because in my SMS window I saw the wrong recipient showing on top, while I was in a thread window with someone else) and I let the phone sit for a few minutes. When I went back to my thread window, the correct recipient name was at the top once again.

Dec 23, 2010:

Except somewhere along the way, Google seems to have forgotten first and foremost Android phones need to be phones. And that is why I’m seriously considering making the move to Blackberry or Windows Phone 7. For the last six months now I’ve been dealing with a huge flaw that makes my phone unusable for SMS texting. From what I’ve been able to tell using analytics provided by Google’s developer site, as many as 77% of Android phone users are at risk of having their text messages sent to a random contact.

That sounds unlikely right? I mean you pay upwards of $200 for a smart phone, and next to making phone calls, sending SMS text messages is probably the most used feature of the phone. But it’s true, and if you don’t believe me just type “android SMS wrong contact” into Google’s search engine and see how many hits you get. It’s astounding. It’s happening. And Google seems to be ignoring it altogether.

Poll

Calling Android users: Have any of your SMS messages been sent to the wrong person?

This is a very serious issue that Google seems to have been ignoring for the past six months. For a flagship mobile OS capturing such a big market in such a short space of time, this reluctance to acknowledge and fix such a critical issue reflects badly on Google’s stewardship of the Android platform.

Hey, Google! FIX IT!!!!

Thanks to @jonhoneyball for the heads-up on this bug.

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Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology.

Disclosure

Adrian Kingsley-Hughes

All opinions expressed on Hardware 2.0 are those of Adrian Kingsley-Hughes. Every effort is made to ensure that the information posted is accurate. If you have any comments, queries or corrections, please contact Adrian via the email link here. Any possible conflicts of interest will be posted below. [Updated: February 23, 2010] - Adrian Kingsley-Hughes has no business relationships, affiliations, investments, or other actual/potential conflicts of interest relating to the content posted so far on this blog.

Biography

Adrian Kingsley-Hughes

Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology -- whether that be by learning to program, building a PC from a pile of parts, or helping them get the most from their new MP3 player or digital camera.

Adrian has authored/co-authored technical books on a variety of topics, ranging from programming to building and maintaining PCs. His most recent books include "Build the Ultimate Custom PC", "Beginning Programming" and "The PC Doctor's Fix It Yourself Guide". He has also written training manuals that have been used by a number of Fortune 500 companies.

Adrian also runs a popular blog under the name The PC Doctor, where he covers a range of computer-related topics -- from security to repairing and upgrading.

Talkback Most Recent of 65 Talkback(s)

  • Um, how is this an OS problem?
    Seems to me this is an application issue, surely? Now admittedly that's a quibble, but you of all people should know better.
    ZDNet Gravatar
    wolf_z
    31st Dec 2010
  • RE: Android SMS bug sends your messages to random contacts
    @wolf_z
    Even if it is a application issue it is still a result of poor quality control Android has over its apps. This is where the "walled garden" approach is still superior.
    ZDNet Gravatar
    Tigertank
    1st Jan 2011
  • RE: Android SMS bug sends your messages to random contacts
    @Tigertank The OS can't help in this issue, the app is the one selecting the destination contact, and the OS simply can't know whether this is the number you had in mind.
    ZDNet Gravatar
    Qussay Najjar
    2nd Jan 2011
  • RE: Android SMS bug sends your messages to random contacts
    @Qussay Najjar So who is supposed to fix it then?
    ZDNet Gravatar
    NaderBelaid
    2nd Jan 2011
  • RE: Android SMS bug sends your messages to random contacts
    @Qussay Najjar
    I wasn't referring to just the OS but the entire platform philosophy. Apple is constantly derided by Android fans as as having a "walled garden" because it exerts quality control. Now we see what happens when you don't set quality standards.

    BTW,
    This this is about as big a problem as could have happened.
    This virtually eliminates the possibility of Android being used as a business device. Can you image the ramifications of sending vital or secret company information to the wrong people? To your competition. This is huge! I hope they fix this soon for their users sake.
    ZDNet Gravatar
    Tigertank
    2nd Jan 2011
  • RE: Android SMS bug sends your messages to random contacts
    @Tigertank
    See my note below - this type of bug has affected Windows Mobile devices also so I don't see "walled garden" has any benefit when everyone is rushing to get product to market. They all face the same pressures and make the same choices - cut corners to get to market.
    ZDNet Gravatar
    DevRandom
    3rd Jan 2011
  • RE: Android SMS bug sends your messages to random contacts
    @wolf_z

    Huh???

    The Android messaging application!!!

    No apps installed - besides those shipped with the OS!!!

    Yes it may be the App - but how is that relevant to the user???

    The user's phone does bad thing.

    It may be something that is in a code file called an app - or in a code file called a library - but it is still part of the phone and to all intents and purposes part of the OS!!!

    As for walled garden - this is within Google's control, it is their App and they have full control.
    ZDNet Gravatar
    richardw66
    3rd Jan 2011
  • RE: Android SMS bug sends your messages to random contacts
    @wolf_z So what? It's an app bundled with the OS and maintained by the Android development team, so either way it's still their problem. And it still might very well be the OS that's the problem. The TelephonyManager OS service is what handles the actual sending of the SMS, so it's entirely possible the bug is at that level.
    ZDNet Gravatar
    2drinks
    6th Jan 2011
  • RE: Android SMS bug sends your messages to random contacts
    I have been running Android from 2.1 to 2.2 and have not had this problem. Even after rooting and playing around with various different ROMs.
    ZDNet Gravatar
    nobeelmasri
    31st Dec 2010
  • RE: Android SMS bug sends your messages to random contacts
    @nobeelmasri Haven't had this problem either, but I also have been using Hancent (amazing app) since almost day 1 which was November 2009. I am also rooted (though only within the last two months) currently running CM 6.1 RC5 on my og droid.
    ZDNet Gravatar
    Paleogirl2003
    4th Jan 2011
  • I have received texts not intended for me...
    sent from 2 friends using Android (Droid X and Droid Incredible). At the time, we chalked it up to user error.
    ZDNet Gravatar
    Bruizer
    31st Dec 2010
  • RE: Android SMS bug sends your messages to random contacts
    @Bruizer
    Yes, I too have received messages not meant for me. T-Mobile 3G phone. She always assumed it was a "fat finger" mistake.

    Google, this needs to be changed from the current "denial or maybe status" to "Beyond Critical". Not only will this mean I won't be buying an Android phone until fixed, Android is off my recommend list indefinitely. I also need to tell folks to MAKE SURE the correct contact is populated for every text.

    TripleII
    ZDNet Gravatar
    TripleII-21189418044173169409978279405827
    2nd Jan 2011
  • The worst case scenario with this is awful.
    SMS messages intended for one person being received by wife, mistress, boss, etc. could really ruin many whole days.
    ZDNet Gravatar
    matthew_maurice
    31st Dec 2010
  • RE: Android SMS bug sends your messages to random contacts
    @matthew_maurice LOL, good one! Happy New Year!
    ZDNet Gravatar
    CowLauncher
    31st Dec 2010
  • RE: Android SMS bug sends your messages to random contacts
    @matthew_maurice wining about your lousy boss to a friend, and "a perfect plot" your boss should receive it grin
    ZDNet Gravatar
    Qussay Najjar
    2nd Jan 2011

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