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Adrian Kingsley-Hughes

Jobs 'annoyed and depressed' following iPad announcement, biography reveals

By | October 24, 2011, 4:21am PDT

Summary: Jobs received hundreds of emails, ‘most of them were complaining.’

Walter Isaacson’s biography of former Apple CEO Steve Jobs is out, and it revealed how Jobs was left feeling ‘annoyed and depressed’ following the iPad announcement back in January 2010.

Isaacson recounts how Jobs had received hundreds of emails to his personal email account in the twenty four hours following the announcement and how ‘most of them were complaining.’

‘There’s no USB cord! There’s no this, no that. Some of them are like, “**** you, how can you do that?” I don’t usually write people back, but I replied, “Your parents would be so proud of how you turned out.” And some don’t like the iPad name, and on and on. I kind of got depressed today. It knocks you back a bit.’

The name, in particular, was cause cause for a lot of the negativity, and comments about how it sounded like feminine hygiene product reverberated across social media networks.

Isaacson tells how the ‘public carping’ continued until the iPad was released in April of 2010 and people actually got their hands on the new tablet … a tablet that would not only change the tablet landscape, but the face of computing as a whole.

The book also reveals that Jobs was dissatisfied with the original iPad ads, thinking that they looked like Pottery Barn commercials.

Jobs told Isaacson:

‘It was easy to explain what the iPod was - a thousand songs in your pocket - which allowed us to move quickly to the iconic silhouette ads. But it was hard to explain what an iPad was. We didn’t want to show it as a computer, and yet we didn’t want to make it so soft that it looked like a cute TV. The first set of ads showed we didn’t know what we were doing. They had a cashmere and Hush Puppies feel to them.’

Even for Apple (maybe especially for Apple) advertising matters.

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Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology.

Disclosure

Adrian Kingsley-Hughes

All opinions expressed on Hardware 2.0 are those of Adrian Kingsley-Hughes. Every effort is made to ensure that the information posted is accurate. If you have any comments, queries or corrections, please contact Adrian via the email link here. Any possible conflicts of interest will be posted below. [Updated: February 23, 2010] - Adrian Kingsley-Hughes has no business relationships, affiliations, investments, or other actual/potential conflicts of interest relating to the content posted so far on this blog.

Biography

Adrian Kingsley-Hughes

Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology -- whether that be by learning to program, building a PC from a pile of parts, or helping them get the most from their new MP3 player or digital camera.

Adrian has authored/co-authored technical books on a variety of topics, ranging from programming to building and maintaining PCs. His most recent books include "Build the Ultimate Custom PC", "Beginning Programming" and "The PC Doctor's Fix It Yourself Guide". He has also written training manuals that have been used by a number of Fortune 500 companies.

Adrian also runs a popular blog under the name The PC Doctor, where he covers a range of computer-related topics -- from security to repairing and upgrading.

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re:
iwdy23 2nd Nov
The wear on our body looks like the brilliant uggs,believe me to find some interesting cheap uggs, you must be amused.
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No limit for people's expectations
Rayyanahmed 24th Oct
There is no limit for people's wishes and that's why Jobs never went after them.
@Rayyanahmed: ... USB port, or, as William Gates, without physical keyboard and stylus (he said iPad lacks these things).

So this story is just about public not understanding genius vision until the very end when it was already impossible to deny that the vision was true.
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Ok. Sure. Whatever
William Farrell 24th Oct
@DeRSSS
And Gates was right - the majority of iPad owners still do any real/lengthy typing on a keyboard.

So maybe the public understood what the iPad was very usefull at, and what it wasn't - and Steve Jobs let his genius vision cloud his judgement at what people would give up to get an iPad.
@William Farrell: ... so his vision was as pure as ever (he said iPad was better for browsing, mail, pictures, applications, and for long texts editing he recommended devices with physical keyboard), and some cliche-thinking users were blind until they actually got iPads to use and discover what this device was about.
@DeRSSS There's no vision in not having things, only in having things. Having a USB port wouldn't make the iPad worse, only better and more useful.
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Not exactly. At all.
Cayble 24th Oct
@DeRSSS

The vision was true? Hardly.

What happened was that millions who could scrape together the bucks for what they were being told was the next big thing, and from Apple no less, the company that had finally defined its image as a company that produced high end gadgets, went out and bought millions of the darn things. And of these millions many many didn't have enough high tech savvy to even think or ask about USB ports, optical disk drives and other such common necessities in a modern computing device. They unwittingly bought into Jobs real long term plan; deliver all content by way of a secure server on the net and virtually eliminate the potential for piracy. Without particular ports or drives it is neither practical or for most even possible to even think about trying to load something onto an iPad except from the net by way of whatever Apple approves.

I know scads of people who bought an iPad and now don't really know what to do with it now that they see what it can really do or not do.

Jobs apparently knew himself the pitfalls of the design, he didn't want to advertise the iPad as a computer, and thats clearly because it falls so short of even a netbook. And on the other hand he didn't want "to make it so soft that it looked like a cute TV", because $499 dollars is clearly way way too much for that. Even if thats what it largely is.

The vision was true? True to what??

Seriously. For vast numbers of the multiple millions who bought an iPad the greatest thing one can say about the product is that Apple/Jobs could sell such a hobbled device to so many for so much money and get away with it. Jeez, they even baffled the rest of the industry so much that they have sent numerous huge IT companies running in circles trying to figure out why these things sell and how to make something similar that sells as well.
@Rayyanahmed Jobs usually lead the way in getting rid of old technology. He was the first to get rid of the floppy disk. He removed the USB port. He removed firewire when something else was more popular. Now he is getting rid of the optical drives. While he usually jumps the gun on moving away from things, he is usually going the direction that the tech industry follows.
@nucrash And getting rid of things is fine...except when the things you are removing are for the sake of removing them (ala USB). USB is a standard. We're not moving away from it any time soon.
@nucrash

USB isn't going anywhere anytime soon. Not with USB3 around the corner.
@Cylon...
Around the corner?

As an FYI, if you plug your iPad into a USB3.0 port, it will charge - at least it does on my ASUS UL...
@rhonin

I say aroud the corner because, I have yet to see any USB3 devices.
@Aerowind

For the sake of removing? The main use case for USB on an iPad is for charging the device. Just like the iPod, iPhone and iPod Touch that came before it, the iPad is able to charge when plugged into USB ports. this is not you traditional x86 computer where you must physically plug peripherals in before use (mouse, keyboard, printers). It's all about wireless technology like Airplay, bloutooth, iCloud. I can wirelessly send anything from my iPad to my printer. Grab any media or document from any one of my PCs around the home wirelessly from my iPad, useing Airplay and homesharing. Control and play music around the home, wirelessly on any iDevice. Take a pic on my iPhone and have it automatically pushed to my other shared devices and computers.

Forward thinking is what separated Jobs from the average CEO. Apple was the one that ushered in "Plug and Play", now it's all about wireless tech (Airplay, iCloud). Can't believe we are still talking USB.
@nucrash Since when is the USB port "old technology"?
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@nucrash

...a pioneer in gradually pushing hardware in a direction that would make computing devices completely reliant on the internet for content.

I guess for some that sounds great, but to me it simply smacks of corporate greed and control. Eliminate the competition and potential piracy in one fell swoop.

I honestly believe Jobs long term goal was to have computing devices in peoples hands that made it impossible to deal with anything not specifically approved by Apple and thus eliminating anything that wasn't. I don't like that track and if that was his vision it wasn't a good one. Its more like a vision through beer goggles.
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re:
iwdy23 2nd Nov
The wear on our body looks like the brilliant uggs,believe me to find some interesting cheap uggs, you must be amused.
I think its normal to be depressed after a launch. You worked so hard on it, it defined your direction, it provided your topic for ideas, it was your life structure, but once you've finished it, what then?

You drink beer and comment on Zdnet till the next viable idea comes into your head!

But I also think he had good reason to be down. That iPad commercial had lots of fake knee shots where the iPad magically stuck to the knee while the guy used it two handed.
They wanted a kneeputer, but it didn't quite work as a kneeputer. I know they've added a stand/screen cover which partially fixes the problem, but I think there's still room for improvement there. Why slippery metal case, why not something more grippy?

Oh and portrait surfing needs more horizontal pixels for the majority of websites.

Mix those two demands into the big pot of possible things to change, and I wonder how the next CEO will select the ones that need fixed and ignore the ones that need dumped.
All those criticsisms still hold true, IMO. Which is why I'm hoping Windows 8 tablets will feature these things. USB/SD especially.
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@Cylon Centurion
The more stuff that's in it, the smaller the battery or the thicker/heavier the device. Unless there's some big breakthrough in battery technology in the next few months, and the big spender in the area (Apple) doesn't get it first, your Win8 tablet dream machine engineers, designers, and marketers will face the same trade-offs.

My suspicion: weight and battery life trump doodad peripherals.

I could be wrong. I could be right, but there might be a niche which sustains a smart manufacturer.
@Cylon Centurion

I guess the problem is that some people never understood what a tablet was meant to do and moaned becasue they wanted things to be the same as before.

An ipad works. A 90 year old can make it work and a 4 year old can make it work. The small percentage of techno geeks who want to start adding USB are not the products target market.

Now I have to get back to upgrading my Abit motherboard becasue windows 7 no longer likes it for some reason. One of the USB ports no longer works either which may account for why my windows mobile 6.5 phone would never sync properly.
If he was depressed imagine how Gates felt after the iPad began to take off. Tablets where his personal "pet" project. He said in 2001: " It's a PC that is virtually without limits ??? and within five years I predict it will be the most popular form of PC sold in America."

Anyway, shows the true vision of Steve Jobs. One of the most scrutinized product in recent history is now selling like hot cakes.
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dgdfgf
chunhaigg 24th Oct
0 Votes
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Poor poor little Stevie...
IT_Fella Updated - 24th Oct
...some folks actually had the temerity to question the Great Jobs! How dare they!!

He knew what was best for the customer...and his wisdom should NEVER be questioned.

What a pathetic excuse for a human being he was.
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@IT_Fella... After all you've accomplished what? Anything? You've started how many successful companies now? Saved how many major companies? Had a disease that was killing you and kept on working in one form or another right to the bitter end? Yes you should talk for you've done so much and Steve well sure he's had some success but hey nothing like yours:)

Pagan jim
@James Quinn "Had a disease that was killing you and kept on working in one form or another right to the bitter end?" That's not a virtue, that's Obsessive Compulsive Personality Disorder (OCPD), which also characterizes most of Jobs' other eccentric behavior. You can glorify his accomplishments, but please don't glorify a mental health issue for which less than 1% of sufferers ever receive treatment.
@James Quinn
I don't see being so obsessed with your job that you treat everything else including your own health, as secondary and literally working yourself into an early grave to be a virtue.

I like my job, but the day I can quit, I'll be outta here ao fast it will make your head spin.

I work to live, I don't live to work.
0 Votes
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@Doctor Demento... It would have killed him regardless of what he did. You work to live as do I but I'm not the founder of a business empire either so who is to know eh? The same drive that made Apple great is the drive that kept Steve at the helm as long as he was there and longer if he could have had a say in the matter.

Pagan jim
"I replied, ???Your parents would be so proud of how you turned out.???"

Seriously? What a juvenile response. The more I read about Jobs, the more I grow to dislike the person that he was.
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@bitcrazed ... Steve jobs reply was juvenile? Sounds like the guy who swore at Jobs and followed that with a stupid question got what he deserved in fact based on my history Jobs let the guy of easy:)

Pagan jim
@James Quinn

The mature thing to do is to ignore the email and delete it, not respond in kind.

Steve Jobs was a childish, narcissistic brat.
@Doctor Demento

"Your parents would be so proud of how you turned out." is NOT replying in kind to "F*** You" for something trivial like port connection.
Hey at least he was replying to his general emails unlike most CEO who would just delete it without reading it.
???It was easy to explain what the iPod was - a thousand songs in your pocket - which allowed us to move quickly to the iconic silhouette ads. But it was hard to explain what an iPad was.

I could have explained it. It was a giant.... iPod touch! wink
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It's a matter of opinion. In this particular case
James Quinn Updated - 24th Oct
@toadlife ... your opinion does not matter nor does it seem to effect sales... BONUS!!!

Pagan jim
@toadlife

Let's just say it was just a big iPod Touch. Or a big iPhone. Do you realize that these products, the iPhone and iPod Touch receive very high satisfactory ratings? And as a result consumers would more than likely want a bigger version of the device they're already satisfied with? I know, boggles the mind.

Now if you were saying it's just a big RAZR in 2011, I would understand.
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Well there you have it a laptop:P Seriously people if one is going to go the extra MILE to make a very light, extremely thin and flat device why on earth make that mobile device as a lego unit where you have to plug and or attach all kinds of do dads? How is that MOBILE!?! I don't know about you people but if I have to put anything in my pockets to go along with my mobile device it is X amount per device LESS MOBILE to my way of thinking.

Pagan jim
@James Quinn

Except an iPad doesn't fit into my pocket. Therefore it is NOT mobile.
@aep528

mobile
adjective |??m??b??l; -??b??l; -??b??l|
able to move or be moved freely or easily

Don't see any reference to pockets in that definition. Can you find me one that does?

My iPad fits easily in my backpack and I take it from my house, on my railroad commute to work and back again every day. I think that makes it mobile.
@James Quinn It's called "expandability". It's why your car is mobile but still has a trunk and more than one seat.
@jgm@... market:P As for everything else phones and hand held devices the description says it all.. Hand held. Why would I desire anything else attached to my "Hand held" device? Especially a 10" device as it is? It make a mobile and hand held sense to have a device that does NOT have attachments and depend rather on wi fi for i/O and data back up or 3G as the case maybe.

Pagan jim
0 Votes
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the USB 3.0 PHY
opcom 24th Oct
has been in production. A little time for it to become commonplace and we will all be rewarded for the patience and understanding we have shown.
0 Votes
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