Hardware 2.0

Adrian Kingsley-Hughes

Microsoft launches attack on OpenOffice

By Adrian Kingsley-Hughes | October 13, 2010, 2:38pm PDT

Microsoft has a long-established practice of disarming competition by not acknowledging it, because acknowledging the competition gives it power. Well, the Redmond giant has changed stance when it comes to OpenOffice and launched a video attack on the free alternative to the Office software suite.

Here’s the video:

Most of the quotes used in this video relate back to press releases and case studies hosted on the Microsoft website. The quotes revolve around higher support costs, interoperability issues, decreased performance and efficiency, and increased frustration. Then there’s a selection of quotes gushing over Microsoft Office.

[UPDATE: Ars Technica has done the digging and found links to the quotes used.]

[UPDATE #2: Glyn Moody writing for ComputerWorld UK has the following to say: "You don't compare a rival's product with your own if it is not comparable. And you don't make this kind of attack video unless you are really, really worried about the growing success of a competitor."]

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Microsoft Corp., Adrian Kingsley-Hughes, Attack, OpenOffice, Open Source, Office Suites, Software

Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology.

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RE: Microsoft launches attack on OpenOffice

FAULKNE 13th Oct

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OpenOffice vs. MS Office 2010

condelirios 13th Oct 2010

Seriously? No Contest. MS Office 2010 blows it completely away in every category except price.

Now, if you are a home user...just typing up an occasional document or keeping a little spreadsheet for your home finances... You are a moron if you pay the huge fee that MS Office 2010 costs.

However, for companies using Exchange, Active directory, and deploying to hundreds or thousands of users... MS Office 2010 is worth every nickel. All those Enterprise level full time users will use the bells and whistles daily.

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Home users have an extra option

Joe_Raby Updated - 13th Oct 2010

@condelirios

New PC's have Office Starter 2010, which are just limited, ad-supported versions of Word and Excel for exactly the purpose that you mentioned. If home users need something more, or need PowerPoint for kids oral presentations, they can get Office Home & Student in a "Family Pack" for 3 PCs for $150, which still isn't bad.

Businesses pay more, but as is the case, businesses usually do pay a lot for software because if IT runs their business and profitability is determined by IT effectiveness, of course software vendors want a piece of that. If you think Office is expensive, you've never priced business software before. Ask any business what they pay for Adobe or Autodesk software licensing, or an LOB app, or perish the thought, ERP seat licensing like SAP or Salesforce.com, and then I challenge anyone to tell me that Office is expensive.

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RE: Microsoft launches attack on OpenOffice

ahh so 13th Oct 2010

New PC's have Office Starter 2010, which are just limited, ad-supported versions of Word and Excel for exactly the purpose that you mentioned.

I don't want ad-infested crapware on my machine.

If home users need something more, or need PowerPoint for kids oral presentations, they can get Office Home & Student in a "Family Pack" for 3 PCs for $150, which still isn't bad.

That's still $150 less than Open Office.

The bigger question is why does M$ feel so threatened by minuscule OpenOffice in the first place that they had to come out with a FUD video like this. Are they afraid they'll lose 'market share'?

lol...

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RE: Microsoft launches attack on OpenOffice

dvm Updated - 13th Oct 2010

@Jahh so,
"Are they afraid they'll lose 'market share'?"
Maybe the learned from their careless experience in the mobile arena and companies like Google and Apple taking advantage of it. Don't you think is that a good thing?

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Even 1 cent spent on MS Office is a waste.

DonnieBoy 13th Oct 2010

Fewer and fewer are using MS Office all the time.

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RE: Microsoft launches attack on OpenOffice

BrentRBrian 14th Oct 2010

@Joe_Raby

And OpenOffice costs .....$0

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RE: Microsoft launches attack on OpenOffice

rengek 14th Oct 2010

@Joe_Raby
A lot of times if MS has a large contract with your company they usually extend a benefit to you. In my case, MS gave me the opportunity to buy one copy of office 2007 for $19.99. The only restriction is that only one license can be purchased per employee.

My manager is a stupid apple fanboy and is constantly trying to make everyone switch from office to whatever crud apple is using. His boss and other managers he works with are constantly telling him to shut up with the apple stuff because 'everybody' in the company uses office and if a couple of people started writing documents in some other format people are going to get annoyed. The fanboys response is usually "well you can save it as word" and the response to that is usually "then why don't we just stick with word to begin with and not deal with the whole conversion nonsense, this topic is closed". I love it when he gets smacked. Fanboy's problem is that he fails over and over to understand that the umbrella license by the firm is not just for the software but for ongoing maintenance and firm support. To companys that means more than cheaper price of software. This is why MS is successful in the enterprise. They have those established business relationships and understands the other nuances of a sale is more than just the physical product.

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RE: Microsoft launches attack on OpenOffice

ahh so 14th Oct 2010

Maybe the learned from their careless experience in the mobile arena and companies like Google and Apple taking advantage of it. Don't you think is that a good thing?

No I don't. I think it's a sign of weakness. I think it's a sign that some people inside M$ are unsure of itself in the marketplace.

Which is also why Linux is the greatest 1% in the whole wide world.

happy

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RE: Microsoft launches attack on OpenOffice

fireball74 14th Oct 2010

@rengek

The huge hole in your entire argument is: M$ makes Office for Mac OS. And yes, the formats are the same, although M$ took out macroing and switched to scripting.

At his point, it's not so much a format thing (you main argument) but a bias against Mac's, Apple, or both. Until someone with your company crunches the numbers, you won't know if it's truly a bad thing to switch or not.

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RE: Microsoft launches attack on OpenOffice

lorisinclair 14th Sep

@Joe_Raby home users are not much the target5 market for corporates.
Graphic Design |
Web Design |
Advertising Design

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Myself, I prefer OpenOffice because I am used to it, and it works better

DonnieBoy Updated - 13th Oct 2010

than MS Office. Really, bloated office suites for printing on 8.5x11 paper are going away, no reason to spend any money on MS Office. OpenOffice works great for those occasional attachments, but, I am getting fewer MS Office attachments all the time.

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RE: Microsoft launches attack on OpenOffice

bmonsterman 14th Oct 2010

@DonnieBoy,

Ok...what do you mean by bloated? MS Office 2010 performs better than OpenOffice. Feature bloat? Please no...don't give me features! I think condelirios
nailed it. If you are a home user who occasionally has to whip up a flyer for a garage sale or do your home finances on a spreadsheet Open Office is the way to go. If you are a full time user as part of your job, MS Office all the way.

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RE: Microsoft launches attack on OpenOffice

rengek 14th Oct 2010

@DonnieBoy
There is also online versions of word that is what I consider a light version of word. It works extremely well and has the added benefit of having the documents stored in the cloud so its remotely accessible. I find it much more robust than openoffice.

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RE: Microsoft launches attack on OpenOffice

atari_z 13th Oct 2010

@condelirios
I used Office 2003, and Office 2007 daily at work, and I won't say that it's the perfect Office suite. I find Open Office more reliable, particularly for documents.

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RE: Microsoft launches attack on OpenOffice

dvm Updated - 13th Oct 2010

@atari_z,

"I find Open Office more reliable, particularly for documents"

Any specific example on how OO is more reliable than Office 2007 for documents?

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RE: Microsoft launches attack on OpenOffice

bithooked 13th Oct 2010

@dvm Why is it that everyone needs to provide you specific examples when someone feels more efficient with OoO, but it's routinely spouted without contest for Microsoft Office? FWIW I feel more productive in OoO because I don't have to deal with that g**forsaken ribbon.

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RE: Microsoft launches attack on OpenOffice

dvm 13th Oct 2010

@bithooked,
I was trying to get feedback from the previous post on why he preferred OO over MSO. What you don't like about that? In your opinion, you don't like the ribbon like many people. But at the same time there is a lot of people who love the ribbon (my self included). Even companies like Autodesk looks like see the ribbon as a positive GUI based on the latest release from Revit, that is ribbon based. But if you don't like the ribbon, good for you...

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RE: Microsoft launches attack on OpenOffice

DannyO_0x98 13th Oct 2010

@dvm
I prefer OpenOffice.org Writer to Word because it is a better implementation of calculating tables. The pdf button is very handy.

As for reliability, it saved my boss's bacon when Word suddenly wouldn't open an important document done in Word on the eve of a business trip. OpenOffice.org opened it, and wrote out a .doc file that, granted, required some formatting. But everyone felt that was far preferable to not being opened.

A couple of things about Excel make me prefer it to Calc. If I have that I'll use it.

If one is all about best tool for the job, then it is a trivial cost to add the OpenOffice.org arrow to the quiver. On my personal computers, the cross-platform nature of OO.o trumps my preference for Excel as a spreadsheet program.

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RE: Microsoft launches attack on OpenOffice

dvm Updated - 14th Oct 2010

@DannyO_0x98,
Regarding with the problem opening the Word document, it could be that you are trying to open a docx with an older version of Office. If that's the case, you could fix it installing the converter.
http://www.microsoft.com/downloads/en/details.aspx?FamilyId=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en
Plus with Office2007/2010 you could save as PDF, something you can't do with previous versions.

Good to know that Calc is good enough for you. We tried it, but didn't worked with many ERPs, so we have to keep Excel. Let's see how OO grows with Oracle, who has enough resources to make it better.

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So if there's no competition, why bash the FREE guy?

humans-enabled.com Updated - 13th Oct 2010

@condelirios WTF is this? This is just dirty... using people's forced windows-tax money to fund nonsense like this! MSFT gets to dictate what software is good and what is not? If your comparison is true, then why would they even make this video. This is such a complete and utter waste of your hard-earned windows tax money!! You should ask for your money back.

Oh, and here's another thing: It's not OpenOffice.org anymore, they got FORKED to LibreOffice from The http://www.documentfoundation.org/download

Edit: @dvm, I know that oracle is carrying on with openoffice.org, but the goods of the developers who made openoffice what it is today have moved on.. go and read the link I provided, it explains it all. Oracle was very tactfully told that the project would be forked into something more productive, and then oracle was invited to be a part of the project, to which they declined. Ubuntu, the most popular Desktop GNU/Linux today, will use LibreOffice going forward. It's also supported by Google and a number of the original OpenOffice people and organizations, including the FSF.. do your research, you will see.

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RE: Microsoft launches attack on OpenOffice

dvm 13th Oct 2010

@humans-enabled.com

"Oh, and here's another thing: It's not OpenOffice.org anymore, they got FORKED to LibreOffice"

FYI, OpenOffice still alive. Here is the press release from Oracle.
http://blogs.oracle.com/office/2010/10/oracle_demonstrates_continued_support_for_openofficeorg_open_standards_and_open_source.html

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RE: Microsoft launches attack on OpenOffice

todbran@... 13th Oct 2010

@humans-enabled.com

Ummm...... http://www.openoffice.org/

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More information for LibreOffice - openoffice fork

humans-enabled.com 13th Oct 2010

See these articles for more information about LibreOffice, the new openoffice fork:
http://news.cnet.com/8301-30685_3-20017869-264.html
quote from the article:
"Ubuntu, Red Hat, and Novell will include LibreOffice in their versions of Linux, according to the foundation's announcement. Linux hasn't had too much influence beyond programmers and the technically advanced, but the endorsements do carry weight and ensure LibreOffice will get at least some traction.
The foundation also secured endorsements from Google, which said it would participate. And Richard Stallman, who as president of the Free Software Foundation laid many of the intellectual and practical foundations for the free and open-source software movements, said he hopes "the LibreOffice developers and the Oracle-employed developers of OpenOffice will be able to cooperate on development of the body of the code."

Also read more about it at http://www.documentfoundation.org/

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RE: Microsoft launches attack on OpenOffice

dvm 14th Oct 2010

@humans-enabled.com,
I already knew all of the details you post regarding OO. I was only giving a response to your line where you mention that there is no OO.org anymore.

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RE: Microsoft launches attack on OpenOffice

1djk1 14th Oct 2010

@humans-enabled.com

Not only is OpenOffice forked and is now Libre Office, Oracle is selling OpenOffice, standard version, for $49.95 USD on their website.

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condelirios you must be dating Loverock Davidson, right?

SoYouSaid 13th Oct 2010

@condelirios

You two wright the same fud sad

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LOOK EVERYONE!@! HE MENTIONS ME!!!

Loverock Davidson 13th Oct 2010

@SoYouSaid

You know you want me.

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RE: Microsoft launches attack on OpenOffice

Churlish Updated - 14th Oct 2010

SoYouSaid --

You wright a ship; you write FUD.

(...Unless you intend to break a bottle of champagne against your FUD before you launch it.)

Yeah, cheap shot, I know. happy

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RE: Microsoft launches attack on OpenOffice

deaf_e_kate 13th Oct 2010

@condelirios :
sort of true. Hardly anyone in a company needs a powerful office package. You'll find 90% of any large organisations and a higher percentage in small companies paying out for MS Office only to type out trivial documents like memos and letters. Give MS Office to those that need it if they are locked in, but Openoffice to the memo writers - save the company a fortune

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RE: Microsoft launches attack on OpenOffice

Tiggster 14th Oct 2010

@deaf_e_kate It's really about compatibility though. I tried OpenOffice for awhile myself, specifically when I was giving Ubuntu a go, and there were just too many issues with compatibility that aren't acceptable. This was particularly troublesome with PowerPoint presentations. It's worth it to businesses to purchase Office to eliminate these kinds of issues.

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RE: Microsoft launches attack on OpenOffice

Raid6 14th Oct 2010

@deaf_e_kate

You wrote, "You'll find 90% of any large organisations and a higher percentage in small companies paying out for MS Office only to type out trivial documents like memos and letters."

Well not true in the companies I Have worked for, four total over 10 years. In each case a large number of users were moderate users in terms of their use of Macros for Excel, and often Word. This is not to mention the integration of content from Access.

No, OO cannot compete for Enterprise.

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RE: Microsoft launches attack on OpenOffice

nomnex 14th Oct 2010

@condelirios M$ brainwashed bla-bla-bla.

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OpenOffice vs. MS Office 2010

fromthehip 14th Oct 2010

@condelirios
I have never worked at a company using MSO 2010, maybe it is better than OO. And perhaps the Exchange and Active directory stuff is worth it too. I can't really say.

On the other hand, I have used OpenOffice extensively. I can tell you that it is a good product at the right price. I have written extensive documents, spread sheets, and presentations and it has never failed to please me. Things are often done a little differently than in MSO, but they still work, and they can be saved in an MSO formats to share with those who prefer to spend money for (or pirate) software.

FTH

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RE: Microsoft launches attack on OpenOffice

prof123 Updated - 15th Oct 2010

@condelirios
From my 20 year experience in IT, 90% of users use about 5% of MS Office features. In Word it is basic formatting, paragraphs, fonts and tables. Many end users use tables for various purposes. In Excel, basic formulas, sorting lists, printing budgets etc. In PowerPoint most use default templates and basic shapes, fonts, colorrs, etc. Only a small minority of users are at expert level who use or create macros, VBA automation, pivot tables, etc.

In my experience, users like PDF format for static documents, emailing, printing and so on.

Open Office can easily accomodate the needs of 90% of users, saving a large company millions of dollars.

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RE: Microsoft launches attack on OpenOffice

MikeAlt 17th Oct 2010

@condelirios

"However, for companies using Exchange, Active directory, and deploying to hundreds or thousands of users... MS Office 2010 is worth every nickel. All those Enterprise level full time users will use the bells and whistles daily."

*Which* "bells and whistles", exactly? What are the particular features of Microsoft's Word, or Excel, or Powerpoint that are so much better than their OO counterparts that they justify the vast difference in cost *per user* ?

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Why now?

Dietrich T. Schmitz, ~ Your Linux Advocate 13th Oct 2010

Because maybe sales of 2010 are lackluster?
Because maybe people are beginning to 'get it' that they don't need Windows to get their IT work done.

OpenOffice.org is 'good enough' for most people's basic needs. You can argue that point but it's really true.

Office 2010 is nice, I use it at the office, but, I don't use 10% of the features.

Ubuntu Linux 10.10 is FREE with a secure repository of thousands of Apps (Ubuntu Software Center) all for free, and OpenOffice.org, the defacto ODF document standard is included in the standard installation, again for FREE.

It's hard to argue with FREE especially for a well-designed piece of software that just works.

Folks, the sacred cash cow MS Office is languishing and MS needs to start innovating.

Now, the next iteration of Ubuntu 11.04 will include a fork of OpenOffice.org, LibreOffice. That's what Oracle gets for not dealing nicely with FOSS. Ellison doesn't get it and his suit against Google and the Dalvik VM will be kicked out of court on laches by summary judgement.

Ellison is simply being an opportunistic patent troll.
Ubuntu Linux chose to embrace OpenJDK with IcedTea for good reason--it's totally free and unencumbered.

Ellison is now trying to milk the cow with mySQL. Well, once again he doesn't get it. Forked again. When will he learn. IBM did.

So, MS is seeing diminishing returns from their traditional profit center Office.

The times they are a changin' Folks.

Ubuntu Linux: The safest operating system on the planet.

I stake my reputation on it.

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RE: Microsoft launches attack on OpenOffice

dvm 13th Oct 2010

@Dietrich T. Schmitz, Your Linux Advocate,

"Folks, the sacred cash cow MS Office is languishing and MS needs to start innovating"

If that's the case, care to explain how is the OpenOffice team innovating? For example, how's the integration of OpenOffice with SAP or PeopleSoft? With Office there are no issues at all.
http://www.sap.com/solutions/duet/featuresfunctions/index.epx
BTW, how compares the OO mail client vs Outlook 2010? How's the integration from the OO mail client with other OO applications?
Can I apply policies to OO from a centralized point, as with Office 2010 and Active Directory?
How good is MS Visio equivalent from OO?

If I want a free suite, OO is an excellent option. But if you compare with suites from every other company, including Apple (iWorks) is obvious that Office 2010 is miles ahead in productivity and capabilities.

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Didn't say OO.org was better

Dietrich T. Schmitz, ~ Your Linux Advocate 13th Oct 2010

@dvm

OpenOffice.org is 'good enough'. That's the point.

And, it runs on Windows and Linux.

MS Office runs only on Windows.

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RE: Microsoft launches attack on OpenOffice

dvm Updated - 13th Oct 2010

@dvm,

"OpenOffice.org is 'good enough'. That's the point"

It's good enough because you said so? What about users with SAP, like my original post mention? And business with ECM needs? MSO+SharePoint has far better integration than OO+Alfresco. Plus there is no Outlook equivalent in OO and the diagram application is weak compared to Visio. Sorry, but OO maybe good enough for you but not for many enterprises, business, academic institutions or individuals (like me). In your initial post you ask for MS to be innovative. I'm still waiting from you how innovative OO is compared with Office.
BTW, did you know that Office 2010 is sandboxed by default?
http://www.computerworld.com/s/article/9136831/Microsoft_struts_Office_2010_sandbox_security

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dvm: Only a dimwit would use a bloated office suite as an interface to

DonnieBoy 13th Oct 2010

Oracle and SAP applications. Get with it, office suites are going away.

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Erm, OO, it also runs on Mac

zkiwi 13th Oct 2010

In case you didn't know/forgot/a brain cell containing that knowledge got eaten by your dog or whatever :P

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RE: Microsoft launches attack on OpenOffice

dvm Updated - 13th Oct 2010

@DonnieBoy,
I don't know if office suites are going away and your opinion is pure speculation unless you post a link supporting it. Until then, Office still far better than any other offering from OO, Apple or Corel. Don't you think?

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RE: Microsoft launches attack on OpenOffice

Cylon Centurion 13th Oct 2010

@donnieboy, according to you everything is going away. So TBH, we have stopped paying attention to your posts.

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RE: Microsoft launches attack on OpenOffice

shellcodes_coder 13th Oct 2010

@Dietrich T. Schmitz, Your Linux Troll
MS Office runs on Mac too, ever heard of a Mac? nah, you can't even afford to buy office so how would you buy a Mac. The money linux community gives you to troll here won't help it

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RE: Microsoft launches attack on OpenOffice

snoop0x7b 14th Oct 2010

@dvm
1. There isn't an OO mail client.
2. There are other good free drawing programs which are better than visio anyhow.

iWork sucks compared to OO what kind of crack are you smoking and where can I get some.

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RE: Microsoft launches attack on OpenOffice

dvm 14th Oct 2010

@snoop0x7b,
1. "There isn't an OO mail client" You got my point...
2. "There are other good free drawing programs which are better than visio anyhow. "
Are those free drawing programs integrated with developers tools and ECM , like Visio with Visual Studio and Sharepoint? Can you download stencils from HP, Cisco, EMC, IBM, Dell and many other enterprise players for the free diagram tools? Plus there is Visio services, where you can create a digram, publish it to Sharepoint and get data from a database for dynamic results. Can the free drawing tools you mention do that? Let me know...

"iWork sucks compared to OO what kind of crack are you smoking and where can I get some. "

I have used iWorks and OO, and found iWorks more polished. Still, both are awful compared with MSO.

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RE: Microsoft launches attack on OpenOffice

humans-enabled.com Updated - 13th Oct 2010

@Dietrich T. Schmitz, Your Linux Advocate

Seconded.
FOSS software is so powerful and most people just don't even know. Software like, GNU/Linux, mysql, php, Perl, Apache, and a whole universe of other FOSS power the Internet and devices all around us. Google, craigslist. Read more about it here: http://en.wikipedia.org/wiki/Linux

You can have everything you need to run a great computer system, including editing audio, video, development, desktop publishing, movie production, supercomputers, research, and so much more.

The GNU/Linux community needs to answer this nonsensical FUD and smearing of FOSS! Really. This is blatantly ridiculous!

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RE: Microsoft launches attack on OpenOffice

shellcodes_coder 13th Oct 2010

@Dietrich T. Schmitz, Your Linux Advocate

Troll, get lost. OpenOffice is an ugly piece of crap. Oh yes, seems like you don't have enough money to purchase Office 2010 that's why you use it in your office. Just look at amazon, Office 2010 is the best selling software (#1) and many other Microsoft software are in the top ten list

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RE: Microsoft launches attack on OpenOffice

stilesalaska 17th Oct 2010

@shellcodes_coder Troll, get lost

First take your Own advice!! I use OO for all my home needs, Witch means sending Documents to the court system and receiving them, No problem on each end! Hmm MS it trying FUD you here! For most of Everyday life both work I just like OO!! OH I am a Linux and MS user! Linux just works! MS SOSO still dose but SOSO!!

Randy Linux Advocate

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Now that's what I cal FUD

martin23 13th Oct 2010

There are always posters who throw around accusations of FUD but its only large companies who have to power to cause FUD.

MS pulled of the scam about open standards compliance yep the name of the office document formate ISO passed escapes me. MicroXML or some such. Now they want to play scare tactics.

You would have though the MS black shirt team would have noticed OpenOffice is doing a good enough job as shooting itself in the foot not to need these heavy handed marketing boots.