Surface: Why Microsoft's big mystery turns out to be a big mistake
Summary: Throw away the kickstand, keyboard and trackpad, and Microsoft's Surface is like every other ARM tablet or Intel Ultrabook-class PC we've seen. When I do my end-of-year "tech flops" round-up, I fully expect Surface tablets to make the list.
Following several days of hype after journalists from around the world were invited to a mysterious "major Microsoft announcement" that they were promised, "you will not want to miss," Microsoft unveils a... tablet.
Oh Microsoft, what were you thinking?
Microsoft Surface tablet (Gallery)
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Let's start with the hardware.
We don't have a lot of information to go on because it seems that Microsoft either wasn't ready to, or wasn't willing to share much about the specs of the hardware it was announcing. That's troubling -- and suggests the hardware may still be in a state of flux.
This would make sense given that Windows 8 and Windows RT -- yes, that's what's going to be powering these tablets -- is still months away.
Here's what we know.
The Microsoft tablet -- called "Surface" -- comes in two flavors. There's an x86-powered version that runs Windows 8 Pro based around an unidentified Intel "Ivy Bridge" Core processor, and an ARM version running Windows RT based on an unidentified ARM processor.
Both have a 10.6-inch screen, with the x86 version running at full-HD (1080p) and the ARM version running at HD (720p). Both are thin, both are light. Both have an integrated kickstand, both have a complement of ports, including a full-sized USB 2.0 port. (The Pro model has USB 3.0.) Both support storage expansion through the use of micro-SD cards.
In a homage to Apple, both will support a magnetically attachable cover. Unlike the Apple cover, it's a cover with a difference. This cover comes complete with an integrated keyboard and trackpad, which is certainly innovative, but it remains to be seen if this keyboard is any good.
They're just tablets. They're shaped like tablets and have stuff inside them that we've come to expect tablets to have.
There's no word on price beyond a statement from Microsoft saying that they are "expected to be competitive with a comparable ARM tablet or Intel ultrabook-class PC". This puts the ARM version in the $600 price bracket and the x86 in at around $1,000 -- give or take.
Throw away the kickstand, the keyboard and the trackpad and they're like every other ARM tablet or Intel Ultrabook-class PC we've seen so far.
If the mistakes ended there then things might not be so bad. But why stop making mistakes when there's scope to make many more?
Let's start with the mistake of annoying every hardware OEM that Microsoft is relying on to do a good job of pushing Windows 8 out to consumers and enterprise.
While PC OEMs don't really have the option of kicking Windows to the curb and going with another platform -- what, Linux? -- it's a really odd time for Microsoft to start selling branded hardware. The only OEM that's going to be happy here is whoever Microsoft has contracted to build Surface tablets, and if these don't sell well, that happiness could be short-lived.
Then there's the mistake of releasing two near-identical tablets powered by two different operating systems and with two very different set of capabilities. Which one should buyers -- consumers and enterprise alike -- go for?
For the uninformed, price might be the deciding factor, and that could lead them to buy something completely inappropriate for their needs. But if you're trying to make an informed decision then it's tough to know which to go for. And at this stage, that decision is made even harder by the information vacuum surrounding these two devices, especially regarding battery life, and more crucially: price.
Then there's the mistake of announcing this tablet far too soon. With Windows 8 only a matter of months away, I'm stumped as to why Microsoft chose to unveil this now. People have short attention spans. Unless Microsoft can keep up the pressure, Surface will be long forgotten by the time Windows 8 and Windows RT ships.
And what's the deal with the part-cover, part-keyboard? I can understand that Microsoft was looking for something -- no matter how novel or gimmicky -- to differentiate the Surface from other Windows tablets, but that keyboard is an admission of failure.
It tells the world that no matter how much effort Microsoft has put into making Windows 8 ready for tablets, people still need a keyboard and a trackpad. On the flip side, most iPad owners never think about hooking a keyboard up to their tablet; Microsoft feels the need to bundle one with every tablet.
Microsoft's big mystery event turned out to be an announcement for a tablet that won't ship for months, and about which Microsoft doesn't yet seem willing to talk in any detail.
But who invited whom to this event? When I do my usual end of year "tech flops" roundup, I fully expect Microsoft Surface tablets to make their way onto the list.
Image source: CNET, Microsoft.
Related:
- With Surface tablet, Microsoft breaks tradition
- Microsoft's new Surface tablets make a solid first impression
- Can Microsoft build a tablet that people will want to buy?
- Microsoft Surface tablets: Obviously designed for me
- Will Microsoft Surface for Windows 8 Pro tablets be competition for Ultrabooks?
- Okay, let me get this straight. Did Microsoft just kill the Windows tablet OEM market?
- Surface: Microsoft, What the Hell is Wrong With You?
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Talkback
As figures, ZDNet's pundits turn sour apples...
Having a Microsoft tablet will help Microsoft usher in Windows 8. Obviously, they have a plan for it, and what would be better than, they themselves, taking the charge? If Microsoft can iron out Windows 8's kinks, and finalize their plans for Surface, this will be the device to beat.
This has been the device I have been waiting for, it has the hardware features I need, while remaining light and easy to carry. The demand for these are there. I have been waiting for hardware features like this for years, that Apple has ignored. This tablet will be perfect for lugging around campus.
Has to be a concern...
Kind of vindicates the Apple model of tightly controlling every aspect of the experience from design to software to marketing. As well as collecting all the profits if it succeeds and taking all the blame if it doesn't...
Maybe...
Concern? yes...
But when your "partners" keep fumbling the ball, what recourse do you have but to SHOW them what you wanted in the first place?
Whats AAPL stock done lately
Adrian has become a tool of Apple
MS is quite on specs and it's [i]That???s troubling ??? and suggests the hardware may still be in a state of flux[/i] And the silly reasons's go on.
Of course he'll add surface to that list of flops because I am [b]actually[/b] starting to believe that is [i]what he is paid to do[/i].
But as others have noted, the moment something comes out of a factory that doesn't have the Apple logo on it, there's a good chance that AKH will dismiss it.
Um... Are you braindead???
I was waiting for this "journalist's" response
Angry sounding Apple tool.
No, you're the tool
You just don't like what he says because it isn't a brain-dead endorsement of Microsoft.
Two thumbs up for the x86 version!
Shockingly, I can also plug in a USB to transfer files! Yes yes, iCloud, etc. How many conferences have you presented at where you were asked, "do you have your presentation available on iCloud? Too bad as we moved away from USB sticks years ago..."
Oh wait, I can just transfer model runs from work to my computer using iCloud for those 4 GB runs! Oh wait, my work uses Windows. Darn.
Apple lost me the day I plugged my iPod Touch into my PC and couldn't access the hard drive directly. I thought, would I ever buy a car with the hood welded shut so I couldn't get at the engine? Mmm, no.
It's a dud
It comes down to this. Are most users consumers of content or creators/workaholics. My take is that most users are consumers and for serious work they use a desktop. MS will not sell more than 3 million units in the first quarter which is a flop...
Give one example
What is Adrian Talking About?
2) Presenting and offering of two products is minimal as business usually offer 3 or 4 different models. How many version of the Kindle and iPad3 can you buy?
3) I am not sure why he is trashing the keyboard. The #1 complaint about the iPad is the data entry and ability to transfer documents back and forth to the PC. This keyboard is essential and definitely lacking on EVERY other tablet? I think someone should get some more coffee and put their iDevice down.
No Adrian's just earning a bit of cash
Most of us can see the obvious advantages in Surface with the most obvious being Win 8. A lot of us have also held off buying tablets because essentially up til now have been just expensive toys. If you spend enough money and time you might be able to use one of them productively for some of the time, but it's a bit like using a Speak n Spell for programming.
Who hasn't winced when using an on-screen keyboard, not just the bad ergonomic posture (hence the kickstand), the dead glass, the missing characters, the thick fingered typos, the necessity for the device to guess what you are trying to type, but the worst part is having half the screen or more disappear. Those poor souls trying to make an iPad useful, buy a keyboard as their first purchase.
So a keyboard with trackpad, a kickstand, a USB port, a wide screen aspect ratio, Office and a real OS make this the first of the current batches of tablets to be useful out of the box.
Like CC I'll be purchasing one, in fact a few.
I think Adrian should also apologise and then thank us for feeding his bank balance.
Adrian Kingsly Hughes VS Ed Bott
Laugh of the day
"Ed Bott is a much classier act"
Hilarious. Ed Bott has all the integrity and credibility of FOX news. Kingsly Hughes is actually worth reading. Your comments are exactly the opposite of the truth.
RE: No Adrian's just earning a bit of cash
Spoken like the true MS Fanboy
Not knocking the Surface but also not going to blindly believe it's the greatest thing to come to tablets simply based on what MS presented like you do.
LMAO...
LMAO... it doesn't even make any sense, it's a pointless statement... Funny when Apple announced the latest Ipad Adrian didn't write, "throw away the so-called "retina" display and the Ipad is just another tablet."
"Throw away the hi-powered engine, the fancy European styling, and the hand-tooled fine leather interior and the latest Porche is just like every other car we've seen so far.. BWAHahahaha...