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Hardware 2.0

Adrian Kingsley-Hughes

Why I won't be buying Samsung's 'future-proof' upgradable TV

By | January 11, 2012, 3:07am PST

Samsung has unveiled a new TV at CES 2012 in Las Vagas that can receive a hardware upgrade every year in order to keep it current and add new features.

See also: CES 2012: ZDNet’s news and product coverageCES 2012: CNET’s news and product coverage

The Samsung ES8000 will feature an expansion slot that allows new hardware to be fitted to the TV, technology the company is calling ’smart evolution capability.’

I can tell you one thing right now - I won’t be buying one.

RelatedKids won’t have any problems outwitting the parental controls on your Android Smart TV

Now don’t get me wrong, the idea of an upgradable TV doesn’t sound all that crazy. In fact, it’s an interesting way to keep an expensive bit of kit that people keep for years (usually much longer than a computer or cellphone) updated.

But I’m still not buying.

First off, the computer market has shown that, on the whole, consumers aren’t interested in upgrades. The only think keeping the PC upgrades industry afloat is gamers and hardcore enthusiasts. Luckily there are quite a lot of them. How many consumers are going to want to upgrade their TV? Not many I’m willing bet.

Then there’s the whole issue of commitment. Specifically, Samsung’s commitment. If I buy this TV, am I guaranteed an upgrade module down the line? If so, how many? See, my fear here is that if these TVs don’t sell well (and my feeling is that they won’t), then we can kiss goodbye any ideas on seeing an upgrade module. If sales of the TV are disappointing, then sales of the upgrade module are likely to be crushingly disappointing.

I might feel better if Samsung would license the upgrade module technology as that would give smaller companies an option to support people who’d bought one of these sets. I really don’t see that happening thought.

There’s another issue bothering me about all this ‘future-proof’ upgradable TV thing, and it’s this. What exactly are these hardware upgrades going to entail? Will it be little more than a CPU/RAM upgrade so the TV can run the latest firmware (if so, that’s really unsexy) or will be new features? My bet is the former, since catering for the latter is not easy from a technical standpoint.

Which leads me to my final problem with upgradable TVs … if these upgrade modules exists so that the TV’s hardware can be bumped up to run whatever firmware release comes from Samsung, what happens if you don’t buy the module? Are you stuck with a web-connected system with no hopes of an upgrade a year down the line?

I see what Samsung are trying to do here, but to me it seems gimmicky. It’s like those big magnifying lenses you can put in front of the TV to make the screen bigger or, if you’re older, that colored film that was sold in the back pages of comic books that promised to turn a black and white set into color (and no, I’m not old enough to remember that!). In theory, the idea of an upgradable TV makes sense (like an upgradable computer or upgradable car), but in reality the majority of consumers don’t want upgradability, and those that do are probably switched on enough to realize that this idea won’t amount to anything.

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Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology.

Disclosure

Adrian Kingsley-Hughes

All opinions expressed on Hardware 2.0 are those of Adrian Kingsley-Hughes. Every effort is made to ensure that the information posted is accurate. If you have any comments, queries or corrections, please contact Adrian via the email link here. Any possible conflicts of interest will be posted below. [Updated: February 23, 2010] - Adrian Kingsley-Hughes has no business relationships, affiliations, investments, or other actual/potential conflicts of interest relating to the content posted so far on this blog.

Biography

Adrian Kingsley-Hughes

Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology -- whether that be by learning to program, building a PC from a pile of parts, or helping them get the most from their new MP3 player or digital camera.

Adrian has authored/co-authored technical books on a variety of topics, ranging from programming to building and maintaining PCs. His most recent books include "Build the Ultimate Custom PC", "Beginning Programming" and "The PC Doctor's Fix It Yourself Guide". He has also written training manuals that have been used by a number of Fortune 500 companies.

Adrian also runs a popular blog under the name The PC Doctor, where he covers a range of computer-related topics -- from security to repairing and upgrading.

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RE: Why I won't be buying Samsung's 'future-proof' upgradable TV
Traxxion 6th Feb
@mustang_z

I did enjoy most of Roswell. Buffy was OK I guess. Angel was by no definition a great show, being a mere spinoff and Kyle XY... I don't even know what that is? In my honest opinion, Lost was by contrast absolutely terrible, boring, predictable, drawn out drivel. The writers were giving up by the 4th series, but they should have given up immediately. My wife will watch pretty much anything and liked Lost, but couldn't be bothered after the third season. Suffice to say, it wasn't my cup of mercury, let alone cup of tea happy

Firefly - now that was a great show!
"The only think keeping the PC upgrades industry afloat is gamers and ******** enthusiasts."

Although I should note that gaming is exploding right now. The older generation doesn't do it too much, but the younger generation does it plenty, and is even teaching their kids about games. IMO it's gonna be as strong as TV and movies.

What's interesting is that if you're right, then Moore's law is dead. We don't need to explode the GHz and number of transistors anymore. Just 10 or so years ago, you would have predicted that Moore's law wouldn't stop in your lifetime.

And now? Now you're advocating its decline. You don't want it to continue anymore, you see it as useless.

Personally, I've always thought that there would be an end to Moore's law eventually. I still think we haven't reached that point yet, but IMO it will eventually plateau rather than continuing its exponential growth.
@CobraA1 As I read it, this article takes the opposite tack: that technology will continue to advance en masse, so that upgrading modules within a fixed-form television won't be practical.
@CobraA1 I think it has more to do with most people not caring about the random features as long as it still plays their movies and cable just fine.
@CobraA1 This is all I read from the pundits nowadays: people don't care about hardware (today's article about tablets), people don't care about customizability, people don't care about features, now it's people don't care about upgradability either. I refuse to embrace this image of the general population as primitive cave-creatures who don't want to think, understand, learn, or accomplish anything.
I think these are ad-hoc explanations given when a product fails (quite possibly for much different reasons). Have you ever seen tv writers declare, after a bad sci-fi show or fantasy show bombs, "People don't care about sci-fi or fantasy". and then see shows like Lost or Once Upon a Time take off soon after? I think it's the same effect... there's rampant generalization from a bad show in a genre to all shows in the genre. X show or movie bombed because it was a poor quality show in the genre, not because people don't want to see shows or movies in the genre.
@jgm@...
Incidentally, Lost was terrible.... so glad it got binned.
@jgm@...

Well, I would have replied to Traxxion, but couldn't. I just wanted to say that Lost was a great show, as was Roswell, Kyle XY, Angel, Buffy The Vampire Slayer, etc. So, just because Traxxion didn't like it doesn't mean it was a terrible series. It just wasn't Traxxion's cup of tea.
@mustang_z

I did enjoy most of Roswell. Buffy was OK I guess. Angel was by no definition a great show, being a mere spinoff and Kyle XY... I don't even know what that is? In my honest opinion, Lost was by contrast absolutely terrible, boring, predictable, drawn out drivel. The writers were giving up by the 4th series, but they should have given up immediately. My wife will watch pretty much anything and liked Lost, but couldn't be bothered after the third season. Suffice to say, it wasn't my cup of mercury, let alone cup of tea happy

Firefly - now that was a great show!
@Adrian: to summarize: you "won't be buying Samsung's 'future-proof' upgradable TV" because you will wait until you can buy the rumored Apple TV.

There you go. Now most people can understand you.
@markbn:

Now that makes more sense! Didn't get much out of Adrian's article because if a TV is connected to the Internet it should be able to do firmware upgrades without hardware upgrades. So, his article seemed pointless and without facts. I'm fairly certain Samsung is planning on having "real" hardware upgrades, not the upgrading of its firmware.
Going by Samsung's track-record in the Android Smartphone market, it's a good bet they'll just stop supporting upgrades after one cycle. I'm not inclined to buy another Samsung Smartphone because of the lurch they've left me in with my 1 year old Epic 4G, and I think I've learned my lesson with Samsung -- never trust them for support. They're an Apple-wannabe without the customer service ethos built in.
@marlin_s Ditto! My T-Mobile Vibrant has never had the latest Android OS. It took almost a year and a half before I got Froyo which was current when I bought the phone. The lack of upgrades has me seriously looking at Windows 7 Phone.
@marlin_s I'm inclined to agree. The concept is great. The reality will probably be vaporware. Then again, if they never upgrade the module, it will just be like every other TV out there which can't be upgraded. In my mind, the big question is how much of a premium are we paying for the possibility of future upgrades?
@marlin_s

"Going by Samsung's track-record in the Android Smartphone market, it's a good bet they'll just stop supporting upgrades after one cycle". I agree.

This "deal" reminds me too much of Windows Vista Ultimate and the promises by MS of extras and specials. MS never kept its word. What proof is there that Samsung will not also renege on its promise - especially if sales are flat?
Unless they let you swap out the screen as well, it is never going to be truly future proof.
@antlev Oh, you can swap our the screen. You just have to buy it along with all of the other modules, in a new case. wink
I like this idea in concept, but I'm with you...I think reality will be a let down.

Case in point: I was all excited that the firmware in my 2011 LG HDTV could be updated online. Alas, LG has not published a single firmware update to bring the 2011 line up to the feature level of the 2012 line, which has a bunch of additional apps and features. And why should they? They want me to buy a 2012 model.

Point being, if a manufacturer cannot even be bothered to update the software, despite the capability being there, what makes me think they will bother to do so for the hardware, which is an order of magnitude more complex than a firmware update (must be physically shipped to consumers, must be physically installed, etc.)? It'll never happen.
@johndow1

Why would ANYONE buy ANYTHING from LG? They are Goldster, the oldest and most notable ripoff's of cheap and substandard products in the ENTIRE electronics indistry!
@johndow1

The one thing we all know: Follow the money. If the money's not there, you'll get what you paid for. But for those of us gadget freaks out there, some might buy into it.
Today, the TV, the phone, and other devices, all they are SMART. That means that actually they are computers. And because you'll never buy a computer with a fixed functionality (software), you should never buy a smart device without an upgrade capability also. That's the future: computers everywhere, i.e flexibility everywhere.

For example, if Samsung could support panoramic videos (aka interactive videos) with only an upgrade that would be very cool!
@bitflow You mean like those fancy smart phones everybody has? Can't exactly add more ram to those.
Please hire a copyeditor, and have them review articles before posting:

"The only think keeping the PC upgrades industry afloat..."
"Not many I'm willing bet."
"I really don't see that happening thought."
"...all this 'future-proof' upgradeable TV thing"
"...or will be new features?"
"if these upgrade modules exists..."
"I see what Samsung are trying to do here..."

Seriously?
@cgramer
dude, this is a blog, not a published magazine article. if thats your biggest gripe, move on.
@pewterformula@...
And there's something wrong with wanting a blog to be free of grammatical and typographical errors that undermine the credibility of the author? No wonder IT "journalism" is so dismally ignorant as are so many of the posts like yours.
@pewterformula@...
I'm with cgramer on this one, the proofreading of this article was non-existant. If a published author, such as the one writing this dreck, wants to sell more articles/books he should be more concerned with how he presents himself and his expertise in regards to grammar and the English language.
@BrewmanNH...
It's "non-existent." wink
And I agree.
@pewterformula@...
Yes it is a blog and all you who support @cgramer should get off of your geocentric high horse. Not everyone here has English as their first language and some are not from or living in the U.S. I would have some have grammatical errors, provided I can make out what someone meant, and this helps understand their view.
@pewterformula@... You're kidding, right? I am a Technology Manager at my company and if I sent out an e-mail to the CEO with all of those grammatical errors my boss would not be pleased. Blog or not, if you have read the author's bio, he is, by all accounts, a distinguished professional. He is an uthor. Authors can spell, so why not spell. Authors can punctuate, so why not punctuate. To say that the subject being communicated is all that is important is ridiculous.

As in the quote below, proper punctuation and spelling can save a life:
"Let's eat grandma." or "Let's eat, Grandma." You choose.
@pewterformula you are much more forgiving than I. Labeling an opinion piece a 'blog' doesn't excuse so many errors.

I visited this page from the daily email and it is very hard to identify whether this is a blog or regular news.

Also "...in Las Vagas..."
@cgramer - As someone in the publishing business it saddens me that poor grammar, capitalization and punctuation is becoming the norm. I find it difficult to read texts from my nieces/nephews let alone understand what they're trying to say. Standards should be upheld for clear communication...
@cgramer Don't forget 'Las Vagas'.
@cgramer I was going to say the same thing. ZDnet prides itself as a professional tech blog, the amount of errors is hurtful.
@cgramer Great point Sir.
Heres a few more...
"Keep an expensive bit of kit"... What the hell is bit of kit?
"the PC upgrades industry afloat is gamers"...Wheres the are, not is.
"Luckily there are quite a lot of them"...Simplify this, Luckily, theres a lot.
"upgrade module technology as that would". Comma needed.
This is simpliy atrocious. Now, I'm not the best in the world but it seems all over the web this kind of nonsense is becoming prominent. So, in short, I agree with your assessment. Kudos to you.
Does anyone proofread their articles anymore?
"The only THINK keeping the PC upgrades industry afloat is gamers and ******** enthusiasts."
" I really don???t see that happening THOUGHT."
Spellcheck is your friend, but it does not do all the work for you. You still need to read what you have written...
@tdupont@... Right on. Or maybe, "Write on." happy
@tdupont@... Maybe the author was writing from a device that he didn't care about upgrades, customizability, hardware of features on and this is what happened. happy
@jgm@... huked awn fonix werked fur mee. happy
The thing is, on one hand that the level of human eye perception has just been over passed with OLED technology, so in fact it does not matter what futures screens will do in terms of number of pixels, so from this perspective the TV is future proof. On the other hand, of course it will be very nice to have TV updates as these Smarts TV will works pretty much as tablets, based on an Operating Systems . Not to have an update...is just like you will not benefit on your IPod II tablet of the new IOS 5 capabilities. Consequently I seriously doubt that someone will refuse to have an TV upgrade, irrespective the age or gamming app??***, and to accept that TV will become obsolete every few months after buying, taking also into consideration the exponential speed increase in application capabilities of electronic devices over the last years. The real issue here is: When it will be the right momentum to buy such TV as they have just been put on the market such a new technology at a very expensive price.
The whole idea of 'Smart TV' is non-sense. Let the TV do the traditional thing and the boxes ( Xbox, cablebox, apple tv or whatever) do the Smart stuff.
Unless Samsung has a module in the wings to turn a 1080p TV into a 4k model, this gimmick is dead in the water.
@ssaha

TV is becoming like the computer. Samsung is giving you the choice of upgrading.

Why is that such a bad thing?

You want them NOT to upgrade then?
@ConceptVBS Yeah, but I don't upgrade my monitor when it no longer serves my needs, I buy a new one.

TVs are monitors with built-in tuners. Other than that, what do you buy a TV for? Few TVs had built-in VCRs or DVDs, it was a niche market mainly for small sets. Large-screen TVs generally have been sold on size, clarity and color fidelity, and (much less important for most people) number and type of inputs for peripherals. Even CableCard slots, which were a way for TVs to directly access Cable TV streams without a set-top box, have been largely unused, and I haven't seen any TVs sold in the past 5 years with CableCard slots incorporated. The 3D-TV gimmick has all but played out, since there is precious little programming that supports it.

This is simply another gimmick to try to drive sales.
Has no-one noticed that the "real" upgrades in TV technology are in the hardware, the capabilities of the panels within the televison sets, and the abilities of the processors and image processing hardware? Such advancements have brought us BluRay, HD, 1080p, 3D, IP connectvity and all the other TV buzzwords. None of these components would be easily upgradeable to support the "next" buzzword - certainly not in a cost efficient manner. It's like trying to replace a damaged LCD panel on a 3 year old TV. Somewhere in the world the correct part exists, and at a price much lower than the cost of a new TV, but by the time it finds its way as a spare part to the consumer, it works out cheaper to buy a new TV.

I suggest people will rather upgrade their viewing experience and convenience by purchasing set top boxes and similar gadgets such as Apple TV. When the set itself has a problem supporting the requirements of the latest set top box, it will be replaced. If enough people replace their TVs, the price of new TVs will come down, and more people will buy a new TV. So the cycle continues.
You can continue repurchasing another TV every few years or so, while others will be upgrading theirs.

Happy?

Don't try to change others with your opinions as you cant even proof read your own statements.
@ConceptVBS Most people only replace their TVs when the old one breaks, or if they want to update their old CRT or rear projector with a new flat-panel.

Only in the past 3 years have HDTVs become cheap enough to be a good enough reason to upgrade. And the people who upgraded to them did so partially because the old TVs they were leaving behind had analog tuners, while the newer ones have digital tuners. Once this analog-to-digital and SD-to-HD upgrade wave passes and the majority of the population has recent vintage TVs, the bonanza of the TV market will revert to the traditional upgrade cycle, which is measured in decades rather than 3-year bumps, like computers are.

And by the way, if you cannot even proofread your own statements, please don't scold others for not proofreading theirs.
Upgradable TV, anything...

I'm still using my 65" Toshiba retro-projector TV I bought almost nine years ago and it still works perfectly fine. I don't have HDMI but component, so HD is 1080i, not 1080p and it doesn't bother me. I'll buy another one when it fails and I don't care about special features on a TV as long as I can watch my DVD/bluray and cable TV, anything else happens on other devices.
The economics of television sets is like the economics of refrigerators. Nobody throws out a 3-year old dishwasher if a dishwasher with a new feature comes out, and the same thing applies to TVs. They wait until the old set breaks, then buy a replacement. Washing machines with "upgradeable" modules would be laughed off the market.

The basic technology of TVs is fairly stable, so why would people need to upgrade part of their TV every couple of years? The design of a TV is generally bounded by its physical size, display type, screen resolution, and aesthetics. The processors needed to make this all work generally don't need upgrading, since they don't need to take on the load of running new and interesting software, as computers do. They simply do the work of converting the incoming signals into a moving image.

Replacing the TV's image processor won't make the screen brighter, give it higher resolution, or turn it from a plasma to an OLED. You'd need to buy a whole new TV for that. Now if the existing processor were slow enough to not display an HD moving image properly, it shouldn't be in the TV in the first place.
0 Votes
+ -
The upgrades are...
leeegeee 11th Jan
"...What exactly are these hardware upgrades going to entail? ... more than a CPU/RAM upgrade so the TV can run the latest firmware (if so, that???s really unsexy) or will be new features? My bet is the former, since catering for the latter is not easy from a technical standpoint."

What can a PCA board bring to a PC? Anything. So why not somesuch to a TV?

Why do people install new OS? It's 'just' software - not so different to firmware.

I'm not buying one either, for the reasons you gave above the lines I quoted, but you really ought to think about the possibilities offered by the ability to run new a TV OS, even GUI.
I wouldn't go for it either. I'd feel locked it to having to purchase the Samsung upgraded cards every year.
0 Votes
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This is not going to work.
Bates_ 11th Jan
Upgrading hardware is great, which is why I love computers, but when you upgrade the hardware for the hardware is where things get flaky. For example, the motherboard company, ASRock made a motherboard a few years ago that added a a special expansion slot that would allow for future socket releases of newer CPUS to be used. I think the board was a AMD 939 board, and it did at one point, release an upgrade expansion board to use newer RAM and a AM2 CPU. It failed miserably and as far as I know, another upgrade was never available.

A TV to me, is a piece of hardware that should get replaced, not upgraded internally. I mean who wants to pry open the back of a super slim LCD or LED TV to upgrade it slightly, most likely to the point where you won't notice a difference? It's a marketing ploy and it's going to fail. Consumers don't want to physically fix or upgrade something, they would rather get rid of it and buy the latest and greatest TV.
0 Votes
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Full of typos
jsindle@... 11th Jan
This article was full of typos that made reading it difficult.

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