Windows 7's troubleshooting tools

Windows 7's troubleshooting tools

Summary: Windows has always come equipped with troubleshooting and diagnostic tools, but in Windows 7 Microsoft has done something it should have done a long time ago and put them all together in one place in Control Panel.

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Windows has always come equipped with troubleshooting and diagnostic tools, but in Windows 7 Microsoft has done something it should have done a long time ago and put them all together in one place in Control Panel.

Check out Windows 7's troubleshooting tools gallery

Previous galleries: - Windows 7 install/IU - Windows 7 pre-beta screenshots

To find them you go to the Control Panel and under System and Security you'll see Find and fix problems.

 

The troubleshooters are divided up into eight categories:

  • Programs - Run programs made for a previous version of Windows - Browse the web with Internet Explorer - Display my music and video library in Windows Media Player
  • Devices - Configure a device
  • Network - Connect to the Internet - Access shared files and folders on other computers
  • Printing - Use a printer
  • Display - Show the Aero theme
  • Sound - Record sound - Play sound
  • Performance - Make your computer run faster
  • Windows - Run maintenance tasks - Improve power usage

Next -->

Some of the options are predictable. for example, Run maintenance tasks will clean up unused files (user and system), broken shortcuts, unused desktop icons, volume errors and resets the clock with a time server.

 

 

Make your computer run faster carried out a number of tasks, from checking to see if you have multiple antivirus programs installed to seeing whether Super Fetch is enabled.

 

I set it a few challenges. First, I ran Configure a device. This found an updated device driver, and I let it make the necessary changes, which were done successfully.

 

Next -->

Next I disconnected the network adaptor used Connect to the Internet to see if it could figure out what the problem was. It spotted the problem, gave some basic advice as to what to do and then rechecked.

 

 

Let's see if it can figure out why Aero isn't working using Show the Aero theme? Yep, it figured out why pretty quickly and again offered some basic troubleshooting information.

 

Basically, it seems to work, on simple stuff at any rate.

These tools are all written using Microsoft's PowerShell scripting language, so I can see these being augmented by third-party scripts. Maybe third-party vendors such as Symantec will hook into this.

These tools are certainly not aimed at the power user, but they do allow power users to provide simple instructions to basic users on how to find some useful diagnostic tools.

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Topics: Windows, CXO, Microsoft, Operating Systems, Software

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8 comments
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  • Dear Microsoft.......

    I've got a novel idea....how about provide an OS that doesn't NEED troubleshooting tools...and if that proves to be impossible...have a few of your 20,000 coders get to work on troubleshooting tools that ARE for the power user. This is NOT the days of Windows 3.1 anymore, even the most computer illiterate users would definitely benefit from troubleshooting tools that had some serious power.

    Sure the average user may not appreciate the benefit of SERIOUSLY powerful troubleshooting tools, but when grandma calls for help with her computer, the computer literate relative on the other end of the line, surely WILL!

    It's way past time for MS to quit relying on others, namely relatives or software providers to have to clean up the mess that MS leaves in its wake.

    MS, you seriously need to adopt, a "we will serve no wine, until its' time" philosophy, while you still have the chance......momentum only carries you so far, unless you live in a vacuum that is.
    ghot@...
    • You are asking for the impossible

      Troubleshooting tools are ALWAYS going to be necessary, and for the power users out there.... Microsoft DOES make tools for them. You just have to go to their website, and damn well DOWNLOAD THEM!

      For the very few things that there isn't a Microsoft tool for, there are 3rd-party tools (most of which are free) that work very well.

      Personally, I use TweakNow Powerpack to fix my systems, and other than the fact that it kept on removing registry entries necessary for Microsoft Office 2007 (which was actually Microsoft's fault for not making them apparent to be totally necessary)...... it works just fine for me.
      Lerianis
    • So no other OS out there has troubleshooting tools? I doubt that (NT)

      NT
      logicearth@...
    • sigh . . .

      "how about provide an OS that doesn't NEED troubleshooting tools..."

      That's impossible. No modern OS I know of is perfect, and everything wears out at some point. It has to be able to handle bugs and hardware errors.

      "and if that proves to be impossible...have a few of your 20,000 coders get to work on troubleshooting tools that ARE for the power user."

      They do. You should spend more time finding them. PowerShell is used for their current tools - maybe you should start there.
      CobraA1
  • i hope it's better than the junk in XP

    never once has the XP troubleshooting wizard solved a problem for me. never. not one time. totally useless.
    lostarchitect
    • Yep agree

      It will help you to make sure you have done the damn obvious,so if you need real help it is next to useless,but the 7's seems to actually be of real assistance.
      morrigen
    • It looks like an extention of Vista's troubleshooting tools.

      This looks like an advanced version of Vista's troubleshooting tools, which are already much better than XP's.
      CobraA1
  • RE: Windows 7's troubleshooting tools

    Not comprehensive enough.
    JMCarrigan