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The cloud changes service delivery

By | July 12, 2010, 8:00am PDT

Summary: Last week I had the opportunity to hear Saideep Raj, partner Accenture global SaaS practice explain how cloud computing is changing service delivery. In this short (4 min 08 sec) video extract, Saideep suggests that while projects provide the same consulting opportunities as traditional, they are executed in a different manner. He asserts that in transformational change [...]

Last week I had the opportunity to hear Saideep Raj, partner Accenture global SaaS practice explain how cloud computing is changing service delivery.

In this short (4 min 08 sec) video extract, Saideep suggests that while projects provide the same consulting opportunities as traditional, they are executed in a different manner. He asserts that in transformational change projects, rather than delivering functionality in tranches over months or years, cloud projects go live quickly and then morph into the shape needed through experimentation.

While this may work in circumstances dictate a radical change, I’ve yet to be convinced this is a viable model in replacement situations. That was borne out in discussions with representatives from Siemens and Software AG at the NetSuite event who said that while new functionality can be introduced in a more radical manner, it is a different story when dealing with established solutions

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Dennis Howlett has been providing comment and analysis on enterprise software since 1991.

Disclosure

Dennis Howlett

Dennis Howlett is committed to maintaining the independent and opinionated stance that his writings are well known for and does not enter into contracts that would limit his freedom of expression in any way. However it is important in the interests of full disclosure to inform readers of those relationships so they can form their own judgment. This page therefore lists all Dennis Howlett’s current business relationships.

Dennis’s consulting arrangements occasionally bring him into direct or indirect business relationships with some of the companies about which he writes, and/or their competitors. Where such a relationship exists, it is disclosed at the end of any article that references the company concerned.

Dennis owns AccMan, an independently produced blog covering the professional services market, primarily focused on Europe. It is currently sponsored by selected TextLink Ads and named sponsors in the ‘Sponsored Content’ block.

He is a member of Enterprise Advocates, a loose association of consultants, and analysts who are concerned with the buyer side of the buy-sell enterprise relationship.

He is a paid contributor to IT Counts, a site dedicated to discussing technology issues as they related to ICAEW members. He also advises ICAEW on certain aspects of its member outreach programs.

He is an SAP Mentor and participates in SAP Mentor webinars. He has recently produced a guide for SAP resellers wishing to record customer videos. Other than as disclosed here, Dennis maintains no business relationship with SAP and is not financially rewarded for his role as a Mentor.

Dennis maintains relationships with a range of end user organizations and in all cases is subject to non-disclosure agreement. He has no current ‘paid for’ relationships with ITC vendors except as disclosed above although certain vendors comp travel and expenses claims. For the benefit of doubt, T&E reimbursement is a common practice among European based writers. It is often the only way we can attend important events. Even so it doesn’t impact our analysis of what vendors have to say. If you believe otherwise then feel free to ignore what is written here.

Except as mentioned above, Dennis has no other investments in any tech industry participants. This page last updated 23rd February, 2010.

Biography

Dennis Howlett

Dennis Howlett has been providing comment and analysis on enterprise software since 1991 in a variety of European trade and professional journals including CFO Magazine, The Economist and Information Week. Today, apart from being a full time blogger on innovation for professional services organisations, he is a founding member of Enterprise Irregulars and an investor in a European start-up. Prior to, Dennis was technology and tax partner in a British firm of Chartered Accountants for 10 years. Prior to that held various senior finance roles across a broad range of industries.

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