ie8 fix

Facebook does not erase user-deleted content

By | April 28, 2010, 7:50am PDT

Summary: When users upload content, pictures and video to Facebook, it is not erased from their servers even when the user ‘deletes’ it. Video and experiment.

Nearly a year on since Cambridge University researchers discovered that Facebook, along with other major social networks, doesn’t erase server-side copies of your uploaded data, the world’s biggest social network is still guilty of such a sin.

Since then, the site has nearly doubled in size. It’s now has the population of the third biggest country in the world, with tens of thousands of servers holding your data, which as soon as it is uploaded, belongs to them to do as and what they wish with it.

Four US Senators are jumping on the privacy bandwagon concerned over users’ privacy. As Sam Diaz points out, profile data by third-party developers (ie. anybody who can write an “application” for the site:

“…used to be limited to 24 hours but that was recently lifted by Facebook. At the f8 conference last week, the executives said this was more of a technicality and suggested that it wasn’t as big of a deal as it might sound.”

So, it’s fair to say while Facebook is growing exponentially larger every day, issues around privacy, user data and information is becoming more difficult for individual users and account holders to police. Facebook, on the other hand, is rolling in it and absolutely loving it. Their privacy policies and terms of conditions covers their arse, so end users cannot complain as they would have been expected to read them before signing up.

Pretty much the same experiment enacted by the Cambridge University researchers a year ago, I have tried this myself - nearly one year on, just to be sure - but only with Facebook.

I uploaded one picture and one video with restricted permissions so only I could access them through Facebook wherever possible, then deleted them. Even though the user has specifically deleted the content, they are still stored on Facebook’s servers and content delivery network by accessing the direct hotlink.

The video proves that the content was uploaded and deleted. Using the links below, you can see that the picture and video is still available to access, and if you wish - for further proof - match the URL’s used in the video (it’s in HD so you can see) with the full direct links below.

The kitten picture that was uploaded and deleted:
http://bit.ly/aUiteD (Full direct link)
The Tango video that was uploaded and deleted:
http://bit.ly/dimpbD (Full direct link)

Now granted, it could take a while for Facebook’s content delivery system to getting around to deleting all cached files, different versions and backups of the files in question. But no, this isn’t the case.

This is something you lovely people can try at home. Upload a picture, copy the direct URL of that picture, save it somewhere for future reference, delete the file and see how long you can directly access it for. I can bet my bottom dollar that in a months’ time, or even six months’ time, you’ll still be able to access it.

This is a quickly-done experiment of which only time will tell. There are two likely outcomes:

  1. Facebook sees this post, isn’t happy, trundles through my account and manually deletes any copy of the above content. I wouldn’t be surprised, actually, but I have a backup plan. The same experiment was done yet again - including video and links but using a friend of mine’s account, stored offline and not to be published - which corroborates this story should Facebook pull the plug.
  2. Say in a week or a months time, the links remain live and proves that the content doesn’t get deleted.

A year ago, a Facebook spokesperson responded by saying:

“When a user deletes a photograph from Facebook it is removed from our servers immediately. However, URLs to photographs may continue to exist on the Content Delivery Network (CDN) after users delete them from Facebook, until they are overwritten. Overwriting usually happens after a short period of time.”

… and this morning, when I received an email from a Facebook spokesperson, they said:

“As stated in Facebook’s Statement of Rights and Responsibilities, the governing document for the site, ‘when you delete IP [your intellectual property, including pictures and videos] content, it is deleted in a manner similar to emptying the recycle bin on a computer‘. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).

It is possible that someone who previously had access to a photo on Facebook, and who saved the direct URL from our content delivery network (CDN) partner (this is different from the Facebook URL) might still have access to that photo.  We have been working with our CDN partner to reduce the amount of time that these backup copies persist.”

They did not explain how long “a reasonable period of time” is. Also, when you upload a picture or video, not only do you sign away all rights of property to Facebook, but they pass it on to their content partners and can be (and are) used for advertisements. Nobody seems to know, or want to talk about where photos are actually uploaded to - so for all we know, they could be beneath the Facebook head office, in a data center somewhere or on the Moon.

Either way, it’s a harsh reality and that the students of this world need to be extremely cautious. Once something goes on Facebook (or the web), it doesn’t come down again. Ever. Just because you cannot directly access it through your Facebook interface doesn’t mean that the content isn’t lurking around the corner for your next employer to stumble upon, and not give you that dream job as a result of the drunken photos you uploaded.

Is it about time governments intervened to scrutinise Facebook’s privacy issues?

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Topics

Zack Whittaker, a criminologist who studied at the University of Kent, Canterbury, is a journalist, writer and broadcaster.

Disclosure

Zack Whittaker

I worked briefly with Microsoft UK in 2006 but no longer have any connection with the company. Regardless, I remain impartial and unbiased in my views.

I don't hold any stock or shares, investments or industrial secrets in any company, but have signed confidentiality agreements with a number of UK and U.S. organisations, whose names I am not at liberty to disclose.

I was involved with Kent Union, the University of Kent's student union, undertaking voluntary, non-salaried, elected positions between early 2009 and mid-2010.

No other company, body, government department, non-governmental organisation or third sector organisation employs me or pays me a salary in any capacity whatsoever.

As a freelance journalist, whenever expenses are given and taken by a company that is not CBS Interactive, these will be disclosed in each relevant post to ensure transparency.

I currently work with a UK law enforcement unit, but this is an entirely separate position which bears no connection to other work.

(Updated: 23rd October 2011)

Biography

Zack Whittaker

Zack Whittaker, criminologist who studied at the University of Kent, UK, is a journalist, writer and broadcaster.

After studying criminology at university, though still in his early-20's, he has already had a series unconventional work and voluntary positions. He has worked with researchers studying neurological illnesses like Tourette's syndrome (which he suffers from), has given lectures on the nature of disabilities in the public community, and occasionally ends up speaking on television and radio discussing the events of the day.

He first had academic work published at the age of 22, then still an undergraduate, and has been cited by a wide range of publications: from the Huffington Post, Business Insider, AllThingsDigital, The Atlantic Wire and CBS News.

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Can not delete file
markgaydes Updated - 1st May
Do you have error messages?, like :

* Path too long
* Error cannot delete file: cannot read from source file or disk
* Cannot delete file: Access is denied
* There has been a sharing violation.
* Cannot delete file or folder The file name you specified is not valid or too long. Specify a different file name.
* The source or destination file may be in use.
* The file is in use by another program or user.
* Error Deleting File or Folder
* Make sure the disk is not full or write-protected and that the file is not currently in use.
* Error Copying File or Folder.
* Cannot remove folder.
* The filename or extension is too long.
* Path too deep.
* Destination Path Too Long.
* Could not find this item.
* Filename is not valid.
* The file could not be accessed.
* The path you entered, is too long. Enter a shorter path.
* File Name could not be found. Check the spelling of the filename, and verify that the file location is correct.


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0 Votes
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Just Stop Using Facebook!!!!
sismoc 28th Apr 2010
They are an evil organization. Stop now and become free from worry.
0 Votes
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Contributr
They're all the same, just in different ways. We can't just stop using them; it's how we use them that's the issue.
0 Votes
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....
Badgered 28th Apr 2010
it's how we use them that's the issue.

Absolutely right. No matter what they do with deleted data... if I don't put compromising photos/videos/information out there, I'm at less of a risk.
0 Votes
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Paypal and Ebay are even worse
PI_z 28th Apr 2010
I'm surprised that this is news to people since it has been happening with every free site. They make their money from selling your private info. I mean you didn't think they spent all that money to get the site up and running and then spent even more to keep it up out of the goodness of their hearts?
What I am really shocked about is that eBay and Paypal keep your personal account and credit card information for at least a year after you cancel your account. That is their official time limit but it has been longer. For any company that deals in financial matters and makes you pay to use there service, keeping private financial information is unconscionable. I would be way more worried about that then a picture that I uploaded to facebook.
0 Votes
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nt
0 Votes
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Sellers Do
LegendsOfBatman 28th Apr 2010
You don't have to pay to use it to send money; just to receive money. Under most circumstances. There are some exceptions.
0 Votes
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eBay is among my 3 worst companies
LegendsOfBatman 28th Apr 2010
So, I'm glad to see when others speak the truth against this evil empire that will take any advantage to pee on their clients' leg and say its raining.
0 Votes
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No, actually....
alsw 28th Apr 2010
...it's how they use US is the issue.
0 Votes
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What do you mean you cant stop using them? Would you allow someone to smack you upside your head every day?? No off course not. Facebook is smacking you upside your head but in another way. You and those who say that cant do without are weak and probably have addicted personality's.
0 Votes
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Nope
MacSmiley 30th Apr 2010
It's how they use YOU that makes the difference.
0 Votes
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Good luck with that
Cylon Centurion 28th Apr 2010
With such a huge user base, that ain't happening.
...and have no plans to ever do so.

I don't really give a crap what some loser on Twitter is thinking about at any give second.
I've got far better things to do with my life than spend my hours "following" some moron.

And I could really care less about some twit on Facebook wanting to "friend" me with an unsolicited email. If I want a new friend...I'll get a dog.

I find ALL of these social networking sites to be a complete waste of time.
0 Votes
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Well I guess...
LeeC 28th Apr 2010
a dog is the only friend you're ever going to have, considering that any human friends you may have, are to be considered losers or morons (in your words) if they use a social networking site.

But of course, the absolutely hilarious irony, is that you hang around forums, following other people's posts, and responding to them with a rant about "interacting with idiotic strangers across the internet". In one fell swoop, you've appeared as one of those people you wouldn't want to interact with... you have to laugh really.

Maybe you'd be better off without the internet completely. Paint your windows black and board all your doors up if any kind of social interactivity is beneath you.
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You must be
Cylon Centurion 28th Apr 2010
older in age than me, kids today are always connected, and this tool provides them with another means of accomplishing just that. I use Facebook to KIT with people I graduated with, and to share content.

If you don't want to join Facebook, then don't.
0 Votes
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What does KIT mean?
janitorman 28th Apr 2010
I'm sorry, but using an acronym for every little thing is just NOT proper English. When will people learn this? I believe we should all stop posting on the web, as it is dangerous and makes us look stupid.
Now, what DOES "KIT" mean?
Kill Internet Technology?
Please, spell it out for me.
0 Votes
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KIT
kmarin@... 28th Apr 2010
Keep In Touch
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Privacy is job #1
PZalong 28th Apr 2010
Some people believe it's ok to broadcast every byte of personal info about themself's on the web.

Those people are known as victims.

Social networking is data-mining gold, ready for "Big Brother" harvest.
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Losers, Morons, & Twits? lmao
TheTess 28th Apr 2010
Somebody get up on the wrong side of the bed/internet today or just out of coffee? wink
0 Votes
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Losers, Morons, & Twits - Oh My !
JK of Seattle 28th Apr 2010
We're off to see the wizard . . . .
0 Votes
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Get a life man! Although I personally find Twitter to be useless, Facebook is a great way to keep in touch with distant friends and family.
0 Votes
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Twitter is...
MacSmiley 30th Apr 2010
... an RSS feed that can talk back to you. Or not. The choice is yours.
Yes, these sites are largely lame and they're wringing profits from the stupid.

But then you say, "And I could really care less..."

Which means that you care somewhat. Now if you COULDN'T care less, that'd be a different story.
0 Votes
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You're absolutely right, they're a waste
janitorman 28th Apr 2010
of time and effort. People could be using that time and effort to grow crops or build their own housing, as they should be doing. People nowadays waste their lives and don't even support themselves by growing their own food or providing their own shelter as they should. We need to end this globalization and have people go back to being self-sufficient and not dependent on society or other people for ANYthing. Each house should have its own water supply (not provided by a city,) sanitation (such as a septic tank, not city sewers,) power supply from solar or wind power, a large enough plot of land to completely grow all crops and raise cattle.
Let's end this technological nightmare and tear down all the cities.
(And I'm NOT joking.)
0 Votes
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"never used ANY"?
cal67 28th Apr 2010
So how expert is your opinion? I'm not saying I completely disagree with your accessment, but how on earth would you know? They might just be exactly what you've been missing in life.
0 Votes
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That is the "Ideal" situation
warnerpeter@... Updated - 30th Apr 2010
I'm with you! I will never use any social networking site and I could care less about "Twittering". What a complete and utter waste of time. Approx. 5% of the World's population are "leaders" and the rest are "followers". This is why Facebook is so successful. My personal information will remain----personal. It is only a matter of time until Facebook implodes and another such site arises from the ashes. I prefer to call my friends on the phone or get together with them. I don't need or want to be "friended" by some unknown. The Internet is nothing more than massive amounts of X's and O's anyway. I'll keep my own sidewalk clean and secure, thank you.
0 Votes
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I must agree
WiredGuy 29th Apr 2010
I'm not sure that the Facebook people are evil, but when you use their service, you are signing away your rights to anything that you post. That's just not good. It's too late to delete anything that you've already posted - that belongs to Facebook now - but you can stop now.
0 Votes
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Deleted...
capecodjewel 13th May 2010
The links in the article used as an example of info not deleted by Facebook point to 404 pages... I guess FB eventually DID delete the data.
"The kitten picture that was uploaded and deleted:
http://bit.ly/aUiteD (Full direct link)
The Tango video that was uploaded and deleted:
http://bit.ly/dimpbD (Full direct link)"
That doesn't mean that it isn't still out there, somewhere, though. Such is the nature of the "cloud". If you don't want something to be seen 100 years from now, don't post it online... ANYWHERE!
0 Votes
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RE: Facebook does not erase user-deleted content
curiousgeorge1940 28th Apr 2010
Hey folks - it's a " Social Network " and they make no
bones about it.
Unless you're working for the CIA, or you want to pass
on industrial secrets, what's the problem?
Most of the crap that's on FB is so inane and useless
to any outside source , that it's not worth the effort
to retrieve.
If you are dumb enough to put something there that you
don't want the whole world to know, then you deserve to
have it plastered on any billboard in the country.
0 Votes
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Contributr
The CIA...
zwhittaker 28th Apr 2010
Seeing as there have been numerous news reports recently (and I've covered it on the blog too), moving into cybersecurity and places like MI5 an the CIA are future Generation Y secure jobs. So it is important to cover, because there will be jobs like these going and we'll want to take them.
0 Votes
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The whole world???? Huh?
LeeC Updated - 28th Apr 2010
Do you even understand the privacy settings on Facebook? The whole idea behind a "closed network of friends" is that only friends in that... wait for it... "closed network" get to see anything you post. Social != Global, you clearly don't understand that concept.

If you were having a quiet "private" conversation with a group of friends and there was someone nearby recording everything you said, would you consider it acceptable if they then published it a few years later, because you chose to say it in a public place?

You choose to share things with a "select group of people", and you expect anything you share to stop being there, when you choose to remove it.
0 Votes
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who accept every friend request they get.

This is a pretty 20 yr old girl who has some
borderline pictures of her and her children on
her Facebook site. She currently has 370
'friends' who see everything she posts. Keep in
mind that she really only 'knows' around 30 of
these people. The other day the idiot posted
her complete home address for people coming to
her birthday party.

So, which one of these 370 people she actually
doesn't know, who just happens to be a rapist
or child abuser, may show up at her door while
hubby is away. Yes, she regularly comments on
when he is at work and is home.

Facebook is not for the stupid.
0 Votes
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Exactly!
webstalkers@... 1st May 2010
Im still amazed that people seem shocked that a company does something like this, even though it's "usually" noted in the fine print. Then they get upset about things, "thats in the fine print" that they never read.
0 Votes
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...if one is STUPID enough to post personal informaition to ANY of these lame social networking sites..then just deal with the consequences, and STOP WHINING. sad
0 Votes
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I will not use any FB applications nor will I post anything I'm unwilling to live with. I post very little of my own content and limit myself to commenting on friends posts/links. I never join fan pages or use the "like" button as they are designed for data mining and destroying privacy.

I don't mind FB's goals, I mind their methods. This is no different than a credit card company changing the interest rate retroactively on a purchase you made months ago. We post information subject to the user agreement in effect at the time of the posting. FB should not be allowed to retroactively change the user agreement. Any changes should be effective from a given date forward AND whenever FB makes a change, the user should be locked out of the site (unable to post/comment/etc.) until they affirmatively accept the new agreement.
0 Votes
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Cute Kitten!
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Contributr
I know, right?
zwhittaker 28th Apr 2010
I knew someone would finally notice it happy
0 Votes
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Nice subject line.
dgurney 28th Apr 2010
It's supposed to be descriptive.
0 Votes
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I say this every time someone complains about FaceBook - you get what you pay for. It's free, which means you are free to stop using it. Or quit btching. If it was a paid service, yes, you could complain. But no one is holding a gun to your head to use FB. And now EVERY SINGLE TWEET that's ever been tweeted is going to the Library of Congress. And will be searchable. Again, you get what you pay for. When it's free, you dance to their tune because you're not paying. If you don't like it, leave the dance.
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Tweets do not equal Facebook updates
MacSmiley Updated - 30th Apr 2010
Twitter has NEVER been a "closed" network. It's always been open
to the public. Followers/Following have
always been publicly viewable. They are not the same thing as
"friends".

Tweets are public by default. Users know their tweets are pulled by
3rd party apps. Twitter's open context makes most people think twice
about what they post.

Sharing those public tweets with the Library of Congress is not a
breach of contract on Twitter's part.

Facebook started out as closed, amassed its huge user base upon the
premise of being a closed network. Opening people's private content
to the entire web (and that IS what will eventually happen) is a
betrayal.

The sad truth is, Facebook users are not Facebook's customers.
That's why we in Canada we took them to court and changed
this problem...Wake-up America.
0 Votes
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The clueless deserve whatever punishment they get happy
0 Votes
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I thought people knew this.
sanria956@... 28th Apr 2010
I've had a facebook for several years now; I'll play with it a few months, get bored, "delete" my account for a year and a half, then come back to start the cycle all over again. Every single time, all my info's right where I left it, right down to my favorite tv shows and old profile pictures (bleh, my hair does not look good that short). They don't "empty the cache" or whatever bs excuse they gave.

Oh noes, someone knows I just liked Mythbusters! ...Now caring's a different story.

I'd like to know where in the world they're storing these millions of horrendously bad cam videos and "lol so drunk at brads parti" messages, though.
0 Votes
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REALLY delete your Facebook account
MacSmiley Updated - 30th Apr 2010
You fell for it. Facebook is sneaky. When you want to delete your
account, they offer to deactivate it for you, which just hides it... until you
log in again.

If you really want to get rid of your Facebook account, so that if you do
come back, you'll be starting from scratch, then delete your account at
this URL:

https://ssl.facebook.com/help/contact.php?show_form=delete_account
0 Votes
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Targeted ads use deleted info too
BeckyBCM@... 28th Apr 2010
I deleted some information (my home city, etc.) a couple of
weeks ago, but I still see targeted ads that obviously draw on
information that I removed. So either the information is still
around, or the advertising profile they generate isn't
immediately changed.
0 Votes
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Perhaps...
MacSmiley 30th Apr 2010
It's possible Facebook still has that information stored but hidden.
However, it's also possible that they are picking up your general location
from your IP address, which is divulged by your browser wherever you go
online.
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I have a solution
Dr_Zinj 28th Apr 2010
Stored data is property.
Property has value.
Implement a property tax on commercially stored data.

I guarrantee they'll be REALLY scrubbing old files then.
0 Votes
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and an Inventory tax as well - nt
JK of Seattle 28th Apr 2010
nt
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It's run by the CIA
iamjackalope@... 28th Apr 2010
It is a CIA data base that is constantly being up dated for free and voluntarily. It is an intel wet dream come true. Come on now America it's time to wake up out of that dream state that you have been in for so long now. Terrible things have been happing while you have been sleeping. Or just yawn, roll over and go back to sleep. The CEO has direct ties to the intelligence community. That's enough for me.
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Don't look now, but I think
John Zern 28th Apr 2010
you might have a small crack going in your tin foil hat!

You better have that replaced as the CIA will be beaming info right outa' your head! wink
0 Votes
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Tinfoil hat. How....origenal.
iamjackalope@... 4th May 2010
Your comment is utterly useless that is unless you put some type of value on ignorance. Then by all means it's worth a small fortune. You might want to ask your self what it is that causes such a response to manifest. I'd be concerned because it's a trained response and is indicative of some one who watches way to much TV. Maybe you are comfortable with being a trained poodle, I don't know. Like all good dogs that roll over and sit when their masters tell them to, I'm sure that you will get a cookie from yours sooner or later. I'm sure they have been monitoring you on Face Book and know how much of a poodle you really are. Best of luck on that cookie.
0 Votes
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Can not delete file
markgaydes Updated - 1st May
Do you have error messages?, like :

* Path too long
* Error cannot delete file: cannot read from source file or disk
* Cannot delete file: Access is denied
* There has been a sharing violation.
* Cannot delete file or folder The file name you specified is not valid or too long. Specify a different file name.
* The source or destination file may be in use.
* The file is in use by another program or user.
* Error Deleting File or Folder
* Make sure the disk is not full or write-protected and that the file is not currently in use.
* Error Copying File or Folder.
* Cannot remove folder.
* The filename or extension is too long.
* Path too deep.
* Destination Path Too Long.
* Could not find this item.
* Filename is not valid.
* The file could not be accessed.
* The path you entered, is too long. Enter a shorter path.
* File Name could not be found. Check the spelling of the filename, and verify that the file location is correct.


If yes, our progam will be helpful for you. Fix filename too long, filename is too long, too long path and path too long problems forever.
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