Why Twitter inherently reports news before traditional media

By | July 26, 2011, 6:40am PDT

Summary: ‘Social’ is not going away. It is not a fad. Twitter, as part of this social element, often reports the news first. But how, and why?

During notable events of world affairs, in retrospect we often hone in on an angle repeated event after event: “Twitter broke the story”.

From the notable citizen reporting during the student uprising in Iran, to the revolutions in North Africa, Egypt – many news stories will inherently be reported on the social media site long before traditional media picks it up.

From the BBC to CNN, on MSNBC and on our sister site CBS News, these news organisations all but require correspondents and editors from all walks of life, with various specialities and fields of knowledge, to be posted at strategic events and places throughout the world.

With this, it allows political stories, economic issues and social affairs news to be covered often before the Twittersphere hears about it.

But this inherently leaves a void for news-hungry and ever increasingly competing news services. The decentralised ad-hoc network of “citizen journalists” chipping in if and when they encounter a notable event can often be far better equipped than the traditional journalists of the day.


(Image via Flickr)

There is without doubt a key need to have news correspondents in session, because it is news that the vast majority may not particularly care about, but will cover it for the sake of public interest nonetheless.

Think of it from a secret intelligence service point of view. The intelligence officers are the editors — overseeing the whole range of agents, the correspondents under them, to collect information on a vast scale through various other people, sources and connections, all to report back to base.

Strangely enough, an intelligence service is very similar to a broadcasting organisation — with the obvious difference of secrecy versus the need to serve one’s public.

Twitter relies on social capital. People think of Twitter as an entity — rather than the decentralised hub of human communication that it is. People regard Twitter as a “something” rather than the collective that it is. Though it is a site, a brand and a company in itself — similarly to an ideology or a collective, Twitter is in essence another word for “many people tweeting”.

Imagine the basic Twitter interface. It is an insight into anyone and everyone’s lives — a peeping tom view of the world, allowing you to see the most intimate details of someone’s life, to the degree that they are willing to share.

News works very much in this way. Twitter accounts on the most part are run by humans — with a minority out of the vast hundreds of million users acting autonomously as ‘bots’; retweeting and collecting key words and communicating with others without the need for a human host.

Because so many people are connected to Twitter, news can spread virally. The more viral it becomes — either through retweets or highlighted keywords, Twitter then recognises this by ‘trending’ it — perpetuating the further viral nature of the initial tweet.

Though, this seems to be obvious in its nature. Of course Twitter works in this way — it is what it is designed to do.

But as the media organisations realise that Twitter and Facebook, and other microblogging sites and social networks are so crucial in getting the news out there faster, it is no wonder that most news networks have a presence on the site with their own Twitter account.

Interconnecting services and applications, pushing tweets to mobile devices, is merely only a small element to it.

As tweets are instant and pushed out to followers on a second by second basis, it is easy to become overloaded with information. But this is no trouble for the digesting underbelly of the mainstream media organisations.

Twitter is a central place for information to be shared. With this, it is more common for a news editor or correspondent to break news on Twitter for the simple reason in being that there are more people there.

Only a small portion of Twitter users regularly visit the BBC website, or CBS News, or any other mainstream media organisation. Many Twitter users are not interested in the news, or reading newspapers or watching live news broadcasts twenty-four-seven. Others, however, are.

But they are interested in what others have to say — namely their friends and predominantly their followers; followers for which may be interested in the news, or current affairs. Everyone has an opinion on something; how strong that opinion is, however, is proportional and relative to other peoples’ beliefs, knowledge base and levels of interest and intellect.

It is a giant, convoluted and ever expanding spider diagram, for which this article does not fully do it justice. There is a method to the madness, but sometimes to accept that “it just does” may not be enough to fully understand how powerful this social platform of millions of people really is.

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Topics

Zack Whittaker, a criminologist who studied at the University of Kent, Canterbury, is a journalist, writer and broadcaster.

Disclosure

Zack Whittaker

I worked briefly with Microsoft UK in 2006 but no longer have any connection with the company. Regardless, I remain impartial and unbiased in my views.

I don't hold any stock or shares, investments or industrial secrets in any company, but have signed confidentiality agreements with a number of UK and U.S. organisations, whose names I am not at liberty to disclose.

I was involved with Kent Union, the University of Kent's student union, undertaking voluntary, non-salaried, elected positions between early 2009 and mid-2010.

No other company, body, government department, non-governmental organisation or third sector organisation employs me or pays me a salary in any capacity whatsoever.

As a freelance journalist, whenever expenses are given and taken by a company that is not CBS Interactive, these will be disclosed in each relevant post to ensure transparency.

I currently work with a UK law enforcement unit, but this is an entirely separate position which bears no connection to other work.

(Updated: 23rd October 2011)

Biography

Zack Whittaker

Zack Whittaker, criminologist who studied at the University of Kent, UK, is a journalist, writer and broadcaster.

After studying criminology at university, though still in his early-20's, he has already had a series unconventional work and voluntary positions. He has worked with researchers studying neurological illnesses like Tourette's syndrome (which he suffers from), has given lectures on the nature of disabilities in the public community, and occasionally ends up speaking on television and radio discussing the events of the day.

He first had academic work published at the age of 22, then still an undergraduate, and has been cited by a wide range of publications: from the Huffington Post, Business Insider, AllThingsDigital, The Atlantic Wire and CBS News.

Talkback Most Recent of 16 Talkback(s)

  • RE: Why Twitter inherently reports news before traditional media
    I've always thought of Twitter as a form of news media rather than a true "social" platform. It gives people a megaphone - which is great if you want to speak to a large crowd, but not so great for everyday conversation.
    ZDNet Gravatar
    CobraA1
    26th Jul
  • RE: Why Twitter inherently reports news before traditional media
    I think this article could do with some editing - it's long-winded, meandering, unfocused. It makes off-the-cuff claims without supporting information / data, and takes a long convoluted route around the central question.

    There's even a paragraph with an unfinished sentence:

    "But this inherently leaves a void for news-hungry and ever increasingly competing news services, for which a decentralised ad-hoc network of citizen journalists chipping in if and when they encounter a notable event can often"

    Appreciate the effort - just hoping for more quality / insight.

    @jikche
    ZDNet Gravatar
    jikche
    26th Jul
  • ZDNet Blogger

    RE: Why Twitter inherently reports news before traditional media
    @jikche My apologies -- using my new Mac, 'cut' the ending before I published, when I was meant to 'copy' it. Restored now -- thanks for this.
    ZDNet Gravatar
    zwhittaker
    26th Jul
  • RE: Why Twitter inherently reports news before traditional media
    @zwhittaker Hey no worries, thanks for updating.
    ZDNet Gravatar
    jikche
    26th Jul
  • RE: Why Twitter inherently reports news before traditional media
    Shouldn't this be obvious? When some event goes down, who do you think is going to respond first, the reporter nowhere near the scene, or the guy sitting right next to whatever is going on?
    ZDNet Gravatar
    Aerowind
    26th Jul
  • Twitter is often wrong
    The drawback to this form of reporting is that nobody bothers to actually check facts. Even real news media outlets are guilty of re-posting rumors from Twitter as actual news when it's really just gossip. Once in a while Twitter might get it right, but much of the "news" on Twitter is just silly rumors.
    ZDNet Gravatar
    lylelwr
    26th Jul
  • RE: Why Twitter inherently reports news before traditional media
    I'd say that Twitter acts as a precursor to news stories that traditional media can then cover. In my opinion, the main difference between Twitter and traditional media is that experienced journalists have a greater commitment to fact check multiple sources and provide a deeper context of what happened. Twitter says: this is what is happening. Traditional media says: this is what happened, what the factors are that led to it, and what it means to viewers or readers of that particular outlet.
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