Australia to question Microsoft, Apple, others in 'price gouging' probe

Summary: Australia's parliament will hold an inquiry to determine why major digital content providers are charging significantly more for content than elsewhere in the world.

If you thought London was expensive compared to New York or San Francisco, spare a moment's thought for our Australian counterparts.

Apple, Microsoft, and others will soon face questions in the Australian Parliament over why their products and services cost significantly more than other regions --- known as 'price gouging' --- particularly in digital markets such as Apple's iTunes and e-book stores.

Australia's Communications Minister, Stephen Conroy, ordered the inquiry which could lead to a massive drop in prices across the country.

The companies may be asked how they price their applications and downloads, and justify why the increase in cost.

But could it simply be because, "it's Australia?"

In 2011, Apple lowered the price of iPhone and iPad applications by up to 25 percent after Ed Husic MP criticised Apple in parliament for its unfair prices, despite reportedly being a fan of the company's products.

But hardware prices remain higher than that of the U.S. market.

Conroy recently wrote in a letter to Husic: "There is evidence to suggest that the innovative use of technology is not always matched with innovative new business models in the case of products and services distributed online," reports the Sydney Morning Herald.

The issue reared its ugly head once again with the release of Adobe's Photoshop CS6, after Australians found the price to be $1,400 more than for U.S. customers.

The e-book market may also be examined, particularly in light of the U.S. and European antitrust probe into Apple and five other publishers over the alleged fixing of e-book prices.

Australia's Competition and Consumer Commission recently asked local retailers and book sellers to submit complaints with the possibility of a third antitrust investigation, only weeks after it jabbed Apple for "misleading" consumers over the capability of its 4G-enabled iPad 3.

Consumer groups have continued to complain about the excessive pricing, citing Australia's tax system and its smaller market size, meaning technology companies' bump up the price of digital products in order to break even.

With 23 million citizens, Australia has a third of the UK's population. This causes headaches for companies like Microsoft and Apple who have to set up shop in the region at their own expense. Plus, Australia's tax system often means major companies have to pay more into the country which gets picked up in the price of goods by the end consumer.

The parliamentary inquiry will begin later this year.

Image source: CNET. Article source: Sydney Morning Herald.

Related:

Topics: Microsoft, Apple, Banking, Government, Government US

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14 comments
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  • So in other words

    While Australia???s tax system means technology companies??? bump up the price of digital products to break even, Australia wants to get companies to lower their prices, while Australia's government's taxes stays the same, so they can continue to to get as much money as they can?

    Sounds like business as usual for any government,
    William Farrel
    • Yep. Hence the use of the word "gouging"

      Which is one of those words (like affordable) that has no exact meaning.

      But here is how governments define it:

      Gouging = charging a price the govt thinks is too high when the govt wants to make you out to be the bad guy.

      Dumping = charging a price the govt thinks is too low when the govt wants to make you out to be the bad guy.

      It's all about shifting blame (from typically a government created problem) on to whatever company the govt wants to criticize.

      It used to only be M$, now Apple and others get to be the hated companies of the month.
      otaddy
    • Australia have high tax is the biggest con

      The fact is government doesn't take too much tax compared to other countries. Business expenses are high because companies gouge consumers and each other. Imagine you have to pay double per software license, of course you are going to have to pass on the cost, which in turn means higher expenses for other businesses who uses your service.
      kevintxu
  • The question is

    How much are these companies paying in taxes and fees in Australia vs everywhere else? If those rates were the same as the US or other areas I could see the issue but if those taxes and fees are higher in Australia then the price of the media should be higher to reflect that cost difference of doing business.
    NonFanboy
    • Re: The question is

      These are online sales, there are no extra fees other than currency conversions and bandwidth.
      Also Australia has lower Company tax rate, it's a flat 30%. Where as US rate is

      Taxable Income ($) Tax Rate[22]
      0 to 50,000 15%
      50,000 to 75,000 $7,500 + 25% Of the amount over 50,000
      75,000 to 100,000 $13,750 + 34% Of the amount over 75,000
      100,000 to 335,000 $22,250 + 39% Of the amount over 100,000
      335,000 to 10,000,000 $113,900 + 34% Of the amount over 335,000
      10,000,000 to 15,000,000 $3,400,000 + 35% Of the amount over 10,000,000
      15,000,000 to 18,333,333 $5,150,000 + 38% Of the amount over 15,000,000
      18,333,333 and up 35%

      Of course expences are higher because businesses gouge the consumers and each other.
      kevintxu
    • Currency Volatility is also a factor

      The $AUD has also suffered from serious volatility in the recent past. At the start of the GFC, the volatility of the $AUD was worse than that of the Zimbabwe dollar!

      How currency traders be less certain about the currency of a stable, highly-educated, mineral-packed, democracy - with very low private and public debt levels (by international standards) - than they are about an impoverished African nation, run by an insane, murderous dictator is a little beyond my grasp, but it happened. Perhaps currency traders simply couldn't be bothered looking up the data about Australia's economy for a month. (After about a month, the $AUD stabilised and started its upward rise against the $US, while staying steady against the euro. More recently, the $AUD has been steady against the $USD, rising against the euro and falling against the GBP.)

      I don't know how far ahead Apple looks when it comes to cost and pricing (which seems to be fixed at the time of a product's release) but there must be a premium added to costs because of the historical volatility of the $AUD

      When it comes to hardware, like iPhones and iPads, I cannot see that Australia's 'remoteness' is an issue: we're closer to China, where these products are made, than the US or Europe.

      As for software, the whole beauty of the internet is that it costs no more to sell goods on the other side of the planet than it does to sell locally. The only caveats are: that Australia is in Region 4 for DVDs and many films (why not Region 2, like Japan and Europe?); the exchange rates mentioned before, and the arcane book copyright law, which used to have Australia as a subsidiary of the UK but now seems to be a no-man's land.
      StandardPerson
  • Apple price gouges in the US too. Look at what it costs them to get an ipad

    or iphone built versus what they charge for it. Ouch!
    Johnny Vegas
  • Australia is a very low tax country

    In fact, Australia's taxes are the lowest in the OECD. We are the only OECD country where the total government take is less than 30% of GDP. The US is second-lowest. The UK is in the middle of the ranks at 40%.

    It is sometimes assumed that our taxes are high because we provide a social safety net for the unemployed and disabled, and universal health care (which gives us an extra four years of average life expectancy, compared to the US). However these things are really not that expensive; preventing poverty and ill health make the whole society better off. We are more productive and richer as a result of our social policies, which leads to lower tax in the long term.

    My guess for the higher prices is that we're a smaller market, so there is less competition; and competition drives prices down. We also have exceptionally restrictive copyright laws which make streaming music hard to do here, and a thriving local rights clearance mafia that makes it hard to get hold of many ebooks and movies at all. Without Spotify and Netflix in the mix, there's no-one pushing Apple to increase their range or lower their prices on the iTunes store.
    Viv3ka
    • so how come there is private health insurance there?

      Could it be that a lot of people--including wealthy government leaders--find the public system to be lacking? Likewise, how can you claim to be more productive because of these social policies when you are paying people not to work?
      otaddy
      • Australian Health insurance is like Canada's

        Australian universal health insurance is like Canada's system: the doctors are self-employed and provided they charge the standard government price, the consultation is free. However, as in Canada, the recent financial problems have led to growing queues for non-critical operations.

        There's also some snob value to private health insurance, just as there is with private schools. The simple fact is that, even if you have private health insurance, if you have a serious problem (e.g. a heart attack) your chances of recovery are better in a public hospital, because that's where the most innovative work is done.

        Also, even the private health system benefits from the bulk-buying power and subsidies provided by the Pharmaceutical Benefit Scheme, which will only consider newer, pricier drugs if they have a proven, documented record of superior health outcomes. (The US pharma industry, via the US government has been putting pressure on Australia to abandon this scheme for decades.) Personally, I know that a prescription that cost me $120 in New Jersey, was a standard $2.75 in Australia.
        StandardPerson
    • Missed a word: comparatively

      Personally I'm not happy with the amount of tax I'm required to pay in Australia. Particularly when its spent unwisely by clowns like Senator Conroy.

      Funny our current government would be criticising anyone; members using union cards to buy prostitutes, their anointed Speaker stepping aside (on full pay) for sexual harassment and entitlement rorting charges. Popularity at annihilation levels come next election.

      Then Conroy himself, leading the charge to restrict free speech with his media regulations, his cancelling of tenders so he can award them directly, and his huge white elephant the National Broadband Network. The AUD50+ billion for the later keep off budget, years behind schedule and a legislated monopoly.

      It's a mistake to compare Australia with countries whose economies have been destroyed by their governments.
      Richard Flude
  • Forget the taxes

    I'm betting the hardware has to pass a certification agency like Underwriters Laboratories in the US and whatever in Canada, EU, and much of the world. This is a cost that typically gets added to each unique device. They might get to share this cost with NZ but I have no idea.

    Now they also get to have separate packing, documentation, help lines, warranty contracts, etc... Another development cost.

    And for cell enabled devices such as iPhones and some iPads they get to go through certification with the various carriers.

    And I'm sure the Australian government has a few regulations and approvals that have to be addressed, permits issued, etc...

    All for a total population about 1/3 that of the UK. So way fewer devices sold to amortize all these fixed expenses across.

    Then you get to the media. It's not Apple's fault that the publishing industries treat OZ and NZ many times as if they speak a different language than anything spoken in the UK or US. So contracts with publishers for movies, books, music, etc... are either separate or tied to southeast Asia.

    This is why many companies don't even bother. You want their stuff? Buy it in the US or UK and ship it yourself.

    You want to live in a small population country on the other side of the planet? Expect physical or licensed goods to be a pain at times.
    raleighthings
    • Adobe CS6 is software

      http://delimiter.com.au/2012/04/24/adobes-biennial-tradition-50-aussie-price-hikes/

      Possibly apart from the sticker on the box that says "Not for sale in the US", I doubt there's much if any difference between it and the US versions. Software doesn't require such certification as far as I'm aware, so there should be no discrepancy.

      Hell, most discs are duplicated in Singapore, which if anything means it should be cheaper because Singapore is closer to Australia then it is the US, so should be cheaper to ship to.
      douglasac10
      • Adobe CS vs Hardware

        Cheaper or same price. No. Economies of scale for the US vs OZ make OZ always more expensive. But maybe not a whole lot more. But I was mainly referring to hardware, not horizontal market software.

        I'm also a firm believer a company can set a price to whatever they want. As long as they didn't drive others out of the marketplace via unlawful or shady means.
        raleighthings