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Another reason Microsoft should give up on Yahoo: Morale

By | April 28, 2008, 8:56am PDT

Companies (at least publicly traded ones) are beholden to shareholders. But they also are beholden to their employees. And while most Softies are afraid to state for the record that they think Microsoft should abandon its takeover of Yahoo, that opinion is a real and prevailing sentiment among many in the Microsoft ranks.

These aren’t folks who are saying Microsoft should walk away from Yahoo so that Yahoo’s stock price will tank and Microsoft can swoop in and buy them later. They are folks who are opposed to a Microsoft takeover of Yahoo at any price. And while it’s tough to take over successfully a company where many of the employees don’t want to work for you, it’s potentially far worse to alienate your own employees by spending billions to buy technology and people with whom your rank and file have no interest in working.

The Wall Street Journal is hearing dissent among the Microsoft management ranks about the Yahoo merger:

“Still, Mr. Ballmer faces opposition to the deal in his own ranks: Executives at several Microsoft divisions oppose the bid on grounds it will divert needed resources and attention from other challenges the company faces, said people familiar with the company. That sentiment is heightened as Microsoft heads into its annual budgeting season, said people familiar with the company.”

I’m hearing it, too, among some of the Microsoft rank and file. Of course, no one wants to be on the record opposing a deal championed by Microsoft CEO Steve Ballmer, Platforms & Services Chief Kevin Johnson and Chief Financial Officer Chris Liddell; that would be career suicide. But here’s one take from an insider who asked to remain anonymous:

“‘Yahoo is a great thing for the search team’” is the BS line that upper management apparently continues to send. Generally, people just accept it as likely coming, but a lot don’t expect it to impact anything materially for at least a year. Think the EU is going to let this go easily, if at all? It will take forever in regulatory approvals.”

Another anonymous vote of no confidence:

“No one wants it (the Microsoft-Yahoo merger) to happen. The only reason it’s being considered is that the management of Windows Live has been so ineffective that they can’t ship anything worth using. They are consistently behind what consumers want, and unlike the old Microsoft, they are so poorly managed that they can’t even copy everyone else. “

Are Softies fighting the Yahoo merger because they fear they might lose their jobs? Doubtful, as there are many open slots in Microsoft’s online services business right now. If anyone is at risk of being cut, it’s more likely the Yahoos.

That said, not everyone at Microsoft is anti-MicroHoo. Some Microsoft folks are counting on moving to Yahoo if the deal is consumated. As one commentor (who may or may not actually work for Microsoft) noted in a recent post to the Mini-Microsoft blog:

To the question on why Microsoft employees in the valley like the Yahoo deal:

Most of us work either in the TV division or MSN — both of which are complete f-ing disasters. Microsoft should have lit off a neutron bomb here a long time ago — but that would require management skills.

“I work in the TV division (completely f–ked up with evil and corrupt management and 11 YEARS of red ink), and I for one will be shifting to a Yahoo group on day 1 after the acquisition.

“I know that at least 10 of my work friends have the same plan. It is our escape plan if something in the valley doesn’t look more interesting first.

“Therefore, we like the deal.”

There’s been lots of back and forth about Microsoft and Ballmer being at risk of “losing face” if Microsoft gives up on its Yahoo acquisition plan. I feel as though there’s nothing embarrassing about admitting your original idea was ill-advised, and after three months, you’ve realized you could better spend your billions elsewhere.

In fact, if I were Microsoft, I’d be using a good part of that $40-odd billion to hire a SWAT team to help Windows Vista. I’m not talking about hiring more developers; I’m talking about finding folks who could creatively find a way to market downgrades to XP as a selling point. Microsoft should be far more worried about its Vista image problem than about outsmarting Yahoo, at this point.

Remember: Windows still generates one-third of Microsoft’s sales and two-thirds of its profits. Online Services is still a black hole. If Microsoft’s cash cows dry up prematurely, there won’t be any services future for the company to worry about.

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Topics

Mary Jo has covered the tech industry for more than 25 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

Disclosure

Mary-Jo Foley

Freelance journalist/blogger Mary Jo Foley has nothing to disclose. WYSIWYG (what you see is what you get). I do not own Microsoft stock or stock in any of its partners or competitors. I have no business ventures that are sponsored by/funded by Microsoft or any of its partners or competitors.

Biography

Mary-Jo Foley

Mary Jo Foley has covered the tech industry for 25 years for a variety of publications, including ZDNet, eWeek and Baseline. She has kept close tabs on Microsoft strategy, products and technologies for the past 10 years. In the late 1990s, she penned the award-winning "At The Evil Empire" column for ZDNet, and more recently the Microsoft Watch blog for Ziff Davis.

Got a tip? Send her an email with your rants, rumors, tips and tattles. Confidentiality guaranteed.

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RE: Another reason Microsoft should give up on Yahoo: Morale
makrejktt1501-24353656047939533060703815469009 11th Nov
tmngjz,good post!
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RE
kadic 28th Apr 2008
Ubuntu is ok, but it is not going anywhere fast. People want their old programs to work with it. Government and companies need software that is easily implemented. Neither one is possible easily. And most companies do not have the programmers and IT staff to make it happen. They want an out-of-the-box experience. And Salesforce.com is not the answer. It can be easily replicated by MS allowing them to keep their stronghold.
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RE: Ubuntu
kadic 28th Apr 2008
Ubuntu is ok, but it is not going anywhere fast. People want their old programs to work with it. Government and companies need software that is easily implemented. Neither one is possible easily. And most companies do not have the programmers and IT staff to make it happen. They want an out-of-the-box experience. And Salesforce.com is not the answer. It can be easily replicated by MS allowing them to keep their stronghold.
or at least bring it all down to the WOW starts now marketing bullsiht level.

You're supposed to love this short term greed, you're supposed to believe that Windows is all that computing could possibly be. Hell, some of the posters here even do.
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Agreed
kadic 28th Apr 2008
I most definately agree with this post. Microsoft has spent billions on stock buybacks (dumb for a software company) and its internet division. They need to refocus and make sure Windows stays legit for decades to come. As far I can see, this Windows model is going to be good until Windows 8. At that point, people will probably demand something similar to Mesh. The company is sooo split. It delivers AWESOME products like the Mesh and complete stupidity (too many example. Don't get it. And I am a MSFT shareholder.
Ubuntu is ok, but it is not going anywhere fast. People want their old programs to work with it. Government and companies need software that is easily implemented. Neither one is possible easily. And most companies do not have the programmers and IT staff to make it happen. They want an out-of-the-box experience. And Salesforce.com is not the answer. It can be easily replicated by MS allowing them to keep their stronghold.
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Mixed feelings
No_Ax_to_Grind 28th Apr 2008
Honestly, Yahoo is bleeding red ink and has been for several quarters and nothing Jerry Yang has proposed shows me (or wall street) that this will change in any reasonable abmount of time.

This will be a nightmare for Yahoo management if indeed MS walks away because the stockholder law suits will kill them. (Hey its fine to play hard to get to raise the bid but leaving money on the table is unforgivable to any investor.)

Employees? Well, most employees find something they don't like about thier company, they get over it, at least the ones that like their pay check.

Now with all that said, I too believe this is not the investment MS should be making at this time. They simply have too many other things that need attention and even cash investments.
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That Yahoo has made a loss in the past few years?

And what makes you think any lawsuits against Yahoo is going to succeed? In the spirit of your cloud cuckoo land, I'd say it's more likely that Microsoft will be sued up and down for this takeover silliness.
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Zkiwi : Did you notice this line
fr0thy2 28th Apr 2008
"I too believe this is not the investment MS should be making at this time"

Now I _seem_ to remember him saying things completely to the contrary ... What's changed No_Ax? Or are you just easily led? LOL.
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No, He's Just Backpedaling As Usual
itanalyst2@... 28th Apr 2008
Just like last week, Vonage is now out of the woods and operating well again...although Bitty boldly predicted they would tank as well...

Any more bright predictions from that crystal ball made of cow dung?
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Everybody's welcome. We've got the location with a private bar.

Time (as yet) unknown. Tick, tock, tick, tock ....
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Not Fair
DannyO_0x98 28th Apr 2008
It's been three months and a lot of voices have weighed in and by
now a diversity of voices. There are folks who think this is a bad
idea who don't have any stake in proprietary and free/open
development models. Microsoft's stock has been down since the
announcement and it had a bad quarter, which amounts to more
cash to make the deals value and more borrowing. Going out and
finding a big loan is not as simple as it was 3 months ago.
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Wow - NoAxe you amaze us!
nizuse 28th Apr 2008
Realism? Not the usual MS=Best propaganda? Wow!
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Has the Vista marketing position been filled?
Anton Philidor 28th Apr 2008
That should be a priority. The software is a spectacular commercial success, no major problems with security or other embarrassments, so it should be receiving the praise earned.

Instead, as our author shows, some people complain as if they were Mac buyers having to justify the amount they spent by denigrating Windows.

If questions about Vista keep occurring in analysts' conference calls, the fact there are no justified questions about Vista is going to get lost. Vista may be or continue to be the most profitable new product launch in history and the least problematic software launch, but the questions can make a false perception respectable.

The person who has the job of telling the truth about Vista will have an amazing success to discuss, but an audience reluctant to accept the permanent absence of a story.

He should be started soon.
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Spectacular successes...
John L. Ries 28th Apr 2008
...don't need a lot of marketing and certainly don't need a lot of public relations help. As for me, I'm still waiting for my friends, neighbors, and colleagues to start gushing to me about how wonderful Vista (aka Longhorn) is.
Is purely a fault of Microsoft not paying someone to market Vista well enough?

So, care to now explain why "7" seems to be coming soon, and why Microsoft are talking that up already, with a corresponding lack of "pimping" of Vista from them?
I don't think Microsoft Live has been mismanaged. Rather, I think it's been micro-managed by the top, and to ill effect: http://dataland.wordpress.com/2008/02/15/microsoft-live/
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These employees are concerned about their jobs. That's why they don't want the merger to go through. Yes Microsoft is the acquiring company but I've seen all too many times when the acquiring companies staff has been reduced along with the acquired companies staff. Nothing new to see here...move along.
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MS will only destroy Yahoo
fr0thy2 28th Apr 2008
they won't add any real value to it. For the sake of a bit of short term money raking for Penelope and Rupert the Internet should be dragged back a few years and competition reduced?
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Irrelevent to my point (nt)
ye 28th Apr 2008
.
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Jobs?
fr0thy2 28th Apr 2008
  • Flagged
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I'm Hedging My Bets
sabinelr@... 29th Apr 2008
Well, I have worked as a contractor for Microsoft several times, and I certainly appreciate their paying my way. But good grief! Vista is junk, MSN I can't even go near (one of my jobs was working for MSN). As soon as I heard Microsoft was talking about buying Yahoo! I immediately started up a Gmail account. If Microsoft gets their hands on Yahoo! mail, it will be unusable.
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Short sighted statement
DB_z 28th Apr 2008
"Employees? Well, most employees find something they don't like about thier company, they get over it, at least the ones that like their pay check."

I myself have been through more mergers and acquisitions then I care to count and I find this statement to be short sighted and dismissive of employees in general. The affect that a merger/acquisition has on employees, even those of the acquire-er, can be devastating. One can never underestimate the affect of bad morale in a company. Remember this, there were workers long before there were corporations.
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ZDNet and the anti Microsoft trolls really take the cake on this one.

Not satisfied with bagging Microsoft on every other topic with ridiculous statements of gloom and doom based on irrational and ignorant personal opinion now you have to resort to scraping the bottom of the barrel to create a story based on absolutely nothing!

If I called up any company on the planet and spoke to enough employees I could easily find a bunch of them (including ZDNet) who would not be happy with what their company does. If the premise of this story was even remotely correct then Microsoft would not consistantly be voted as one of the top companies in the world to work for.

Must be a really pathetic news day Mary.
about the problems at MS, but, in ain't goin' to happen.
Hi Mary Jo,

I'm a long time rank-and-file Microsoft employee who's fine with going on the record replying to your posting here.

This bid had exactly zero impact on my morale, and not one of my colleagues has even discussed it with me since it was announced. Why worry about something that might not happen after all - there are plenty of other challenges to confront each day.

I find all the quotes of anonymous sources journalistically questionable here. Couldn't you find someone brave enough to go on the record if this is such a huge issue for us? Or perhaps its impact is being overstated...

I really do enjoy your work (please keep it up!), and I'm just as interested as you are to see if this deal goes through and to explore its implications. But in the meantime, please don't presume to represent the consesnus opinion of Microsoft employees (or even a broad segment of them.) It could give people the wrong impression.

Thanks,
John Pelak
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Given that you work a convicted monopolist that is determined to destroy them?
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I'm strongly in favor of free markets - competition ultimately benefits consumers.
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Good boy, try to feed that up to the idiots you work for.
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But..but..but.....
Ole Man 29th Apr 2008
Isn't the common term for someone who
works for a controlling monopoly
whose confessed agenda is
extinguishing competition, while they
profess to support competition, a
uh.... hypocrite?
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RE: But..but..but
jpelak 29th Apr 2008
not sure, but i do know that a conditional statement with a
false antecedent is known as a vacuous implication.

if we were out to extinguish competition, we've done a bad
job. there are great competitive offerings in operating
systems, productivity tools, web browsers, search engines,
databases, development tools, mobile devices - just about
everything we do and everywhere we look. i'm even typing
this to you from safari on my osx leopard imac (which also
the best vista machine i've used, btw.) happy

please accept my apology if i offended anyone here. my
initial comment about journalistic practices and
anonymous sources was offbase - i realize this now and
thank you all for pointing it out to me.

this kind of discourse is noisy, but it does shed much
needed light on an important topic. i just wish my
colleagues would be a little more forthright when they
make comments to mary jo.
journalism at it's best. It would be suicide to go against the upper management and identify yourself here. This is why it is so important that journalists are protected and do not have to reveal sources. Microsoft would love it if nobody knew what was going on inside.
The point that we haven't been open enough is well-taken and right on.

We've tried to fix that by blogging and reaching out in other places. For example, if you want to hear about what we're doing and thinking there are 1000s of active blogs up on blogs.msdn.com.

I use these when I need to understand intended usage of products - the blogs provided by the product teams are very helpful there.
say. We want to know what they really think. That is where MJ comes in talking to employees "off the record".
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We've had this argument before, but...
John L. Ries 29th Apr 2008
...best to assume that people are speaking their minds and to respond to them on the merits, unless there's a very good reason not to. Even if the Evil Empire (tm) was strictly controlling what employees say in public (which I doubt), it wouldn't say a thing about the merits of what was said (indeed, given the poor quality of the typical party line argument, MS would be putting themselves at a disadvantage if they did). If John or any other poster here says something you disagree with, then say so and say why. Impugning motives accomplishes nothing, except for unnecessary rancor.

The completely juvenile sorts of posts which are constantly made on both sides of the MS debate here, should, of course, be given all of the respect they deserve. What I refer to above are serious comments.
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By god
fr0thy2 29th Apr 2008
you're boring John
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...then I'm quite happy, thank you.
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MS is killing America
fr0thy2 29th Apr 2008
"active blogs up on blogs.msdn.com." Yeah they must be fair.

Mind you though, I'm an open person : Is American greed forcing Microsoft to kill itself?
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Sorry to Possibly Pile On
DannyO_0x98 28th Apr 2008
First of all, let me thank you for sharing your comments and
publicly. It is a brave thing to expose oneself to half-wits and
the uninformed, such as yours truly.

This deal looks to some of us on the outside as though the
management and employees have implicitly failed on some key
business goals and the piggy bank (i.e., Windows) is going to
be drained up to fix the problem. Was web advertising the 41
billion dollar problem with the company?

Your company is going to go into significant debt for the first
time ever in a terrible credit market in order to buy share in a
market that may be a bubble. Reward comes from risk,
certainly, but if things get really funky, the lenders and Wall
Street will be hammering on Ballmer's successor to reduce
payroll and cut costs.

And you and your immediate co-workers are "whatever" about
it? This is a watershed moment in your company's history. You
should give a damn, whether you're for it or against it, if for no
other reason than this, company-wide disengagement and
letting the chips fall where they may will doom that acquisition.
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RE: Sorry to Possibly Pile On
jpelak 29th Apr 2008
No prob - I count myself among the half-wits and uninformed. happy

It's not that my colleagues and I don't care about this - it's more that there are so many possibilities for how this could play out that it doesn't make much sense to get too worked up about it yet.

The points you raise about finances are of course valid, but assessing them is beyond my skill (after all, if I really understood business, I wouldn't still be hacking C# code at this advanced age...)

I replied because I thought my perspective would be valuable to share. We're not all walking around grumbling or wringing our hands about this - we're mostly just carrying on as usual.
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commit career suicide for the sake of a blog article?"

No? Really? How surprising.
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Divide and conquer
fr0thy2 29th Apr 2008
Unite the people against a common enemy.
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Very good
John L. Ries 29th Apr 2008
You're the first talkbacker I've seen in a very long time that's admitted to being a current MS employee (John Carroll is a ZDNet columnist nowadays, not really a talkbacker anymore). Thanks for your comments, and I'm hoping that you continue to post. I don't much like MS myself, but I do think their employees need to be openly part of the conversation.

Just don't worry too much about the trash talk.
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But do listen to John
fr0thy2 29th Apr 2008
He's dull too.
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Morale should be down..
HypnoToad 28th Apr 2008
But not necessarily because of this yahoo deal. Or even Vista being a extraordinarily resource-hoggy release that doesn't quite live up to its hype (think "DirectX 10 and Flight Simulator X").
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NO. Buying Y! would be great
quikboy 28th Apr 2008
Combining the best of both companies will create a wonderful experience for users.

Why let this dream go away?
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Microshaftyoo.o is a dream?
fr0thy2 28th Apr 2008
Since when?
Maybe there will be no more dictating what will happen. Threats, screaming & arrogance does not work. M$ has alot to learn about people, they never will though. Their business model is suffering and their ethics model is non-existent.

Morale isn't the issue. Even with Yahoo M$ comes in third and 44 billion doesn't help much. Just because Webcrawler, Google etc have search engines, does that mean that M$ has to have one that puts the others to shame? Let's remember the number of patches to IE through the years.

Make the OS and let the user decide what he or she wants to run on it. Is that wrong?

Now, the war against open-source will probably escalate and become the next mess. M$ does not seem to know what it is.
"Microsoft" in it. Don't you guys ever work? Oh well, with the lousy OS you people are using, what useful application is there to run besides a browser and email?
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Amazing how people like you...
bmerc 29th Apr 2008
whine and cry like little girls over what other people choose to do with their time?
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RE: Another reason Microsoft should give up on Yahoo: Morale
makrejktt1501-24353656047939533060703815469009 11th Nov
tmngjz,good post!

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