Microsoft accidentally delivers Office Genuine nagware

Microsoft accidentally delivers Office Genuine nagware

Summary: Microsoft is acknowledging that on April 15 it accidentally delivered its new Office Genuine Notifications to users outside of its planned pilot areas of Chile, Italy, Spain and Turkey.

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Microsoft is acknowledging that on April 15 it accidentally delivered its new Office Genuine Notifications to users outside of its planned pilot areas of Chile, Italy, Spain and Turkey.

Infoworld quotes Cori Hartje, the Director of Microsoft's Genuine Software Initiative, on the mix-up:

"The Office Genuine Advantage notifications update (KB949810) is intended only for Microsoft Office users in Italy, Spain, Turkey and Chile. For a short time on the 15th of April, it was made available to users in other countries. A number of users who proactively sought product updates in this time frame were able to download Office Genuine Advantage notifications. We commend those users who actively seek product updates and apologize for any inconvenience or confusion this update may have created. We have taken steps to limit access to this update only to those users in Italy, Spain, Turkey and Chile."

Some users who noticed the inadvertent KB 949810 update on April 15 called it out in Microsoft's public Genuine Advantage forum earlier this week.

Microsoft officials said earlier this month that the company planned to add the notification mechanism to Office for users in the four aforementioned trial countries -- by making it a voluntary Microsoft update -- so that it would remind repeatedly those running illegal copies of Office (or those deemed illegal by Microsoft's Genuine Advantage mechanism) to stop running pirated software. The Redmondians didn't say when the company planned to turn on the new Office notification mechanism for all Office XP and Office 2007 users.

Update: From Microsoft's explanation, posted April 18 to the Windows Software Update Services (WSUS) Team Blog:

"We are available to offer full assistance if you have problems or questions related to this issue, via your regular support channels. Customers who want to learn more about OGA notifications can reference the online KB Article. Customers who require support should submit a Technical Support Request for Microsoft Genuine Advantage Issues."

Update No. 2 (on April 21): Jeff Centimano, on the Windows Connected site, notes that while Microsoft needs tighter controls on publishing, OGA notifications required admin approval in order for them to have been deployed.

Anyone participating in the Office Genuine trial (or who downloaded the OGA notification update on April 15) have any feedback about Microsoft's latest Office anti-piracy technology?

Topics: Collaboration, Microsoft, Software

About

Mary Jo has covered the tech industry for 30 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

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29 comments
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  • Law of averages says they'll get something right someday ...

    Perhaps they should teach their marketing department some technical skills ....
    fr0thy2
    • 90+ % of the desktop

      increasing server sales
      record profits

      Hell, even the 'bomb' that is Vista is achieving an install base to rival what Apple took 20+ years to do.

      Ever wonder why you are not taken seriously?
      mdemuth
      • they always fall back on marketshare...

        ...to defend the moronic monster that is Microsoft.

        Can we use the Rolls Royce v. Toyota analogy again? I'm a Toyota fan, but does its marketshare make it a better car than Rolls?

        MS has maintained a marketshare by vendor lock in and other underhanded methods for years. Please don't use that as an indication of quality.
        mdsmedia
        • Because people choose

          Windows. You can get Linux if you want, preloaded. You can get a Mac.
          Or you can load Linux later.

          And? People choose Windows.
          Now, lets drop the car analogy. At least Rolls Royce uses better parts. Apple and Linux use the same parts as everyone else, including MS.

          I'm not 'falling back' on market share, I'm simply pointing out more people get more done at a better price by using Windows. Their choice, and the numbers prove me out.
          mdemuth
          • People DON'T choose, they don't get any choice

            It's what comes preinstalled with their machine, it's what everyone else is using so they have to use it to be compatible.

            That is NOT CHOICE.
            james.faction
      • If enough monkeys throw enough banana's at enough keyboards

        eventually some compilable code will come out of it.

        I've been using Open Source for so long now that I'm tempted to pay ?1000 to the most undeserving, self interested money oriented liars I can think of, just to remember what it feels like again (but without subjecting my machine to layers of crapware for the privilege).
        fr0thy2
        • If you throw enough bananas at your keyboard

          eventually an intelligent post will come out of it.
          John Zern
          • Banana

            Of course you could insert a banana in your mouth and shut up. There are many wonderful options here.
            X41
          • Let me know how you get on ;-)

            .
            fr0thy2
        • RE: If enough monkeys....

          You have figured out Ballmer's [b]genius approach to writing code: [i]throw bananas at a keyboard.[/i][/b]

          How else can one explain the fiasco that Vista is??????
          fatman65535
  • It's all too much (nt)

    nt
    klumper
  • Once Again, A Major Microsloth Blunder

    Just in time for the weekend!
    itanalyst2@...
    • Well, good for you

      seeing that you have little planned for your weekends beyond wasting everyone's time here
      John Zern
      • Good for you too

        Hey didn't you retire from Zdnet. Why are you wasting your time here?
        X41
      • Sure beats pointing a mat to Redmond 5 times a day

        to pray, which is probably how you waste your time ;-)
        fr0thy2
        • that was

          funny. Disturbing, but funny ;)
          Khyron
  • accidentally what

    there is nothing accidental about MS beside its exsitence
    Quebec-french
    • Yes, those that can't

      often describe those who can it those terms.

      I hope, at least, it makes you feel better about yourself
      mdemuth
      • Go and give to the greedy

        go on, you know you like it .....

        Have you not noticed that those with financial riches are the tightest? That's because they love money and their own ego's above all else. They don't contribute to anything, well, except they will "lend" a little of what they steal provided that you give them more back. That's called the financial markets. You know, the banks etc who charge people for having no money. LOL.

        The games's coming to a close it would seem ....
        fr0thy2
        • re: Go and give to the greedy

          fr0thy 2:

          "Have you not noticed that those with financial riches are the tightest? That's because they love money and their own ego's above all else. They don't contribute to anything, well, except they will "lend" a little of what they steal provided that you give them more back."

          You did a fine job of describing Apple Inc.

          Now, describe Microsoft.
          M.R. Kennedy