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Microsoft stirs its consumer-focused advertising pot

By | May 9, 2011, 8:32am PDT

Summary: There’s been more fallout from Microsoft’s rejiggering of its advertising game plan. According to AdAge, Microsoft has decided to switch ad agencies for both its Bing and Office accounts. Windows Mobile might be next.

There’s been more fallout from Microsoft’s rejiggering of its advertising game plan.

According to AdAge, Microsoft has decided to switch ad agencies for both its Bing and Office accounts, both of which previously had been the domain of JWT. According to AdAge:

“Microsoft last week was mum on the reason for the agency changes, which JWT CEO Bob Jeffrey decried as unfair and anger-inducing. And more are said to be on the way, particularly relating to Windows Mobile, which is handled by CPB.”

CPB is Crispin Porter + Bogusky, the ad agency that created the “I’m a PC” (and Seinfeld) commercials. According to GeekWire, CPB is poised to begin a new phase of the “I’m a PC” campaign, as of May 9, with new TV spots focused on pushing Windows 7 PCs. CPB currently is the lead agency on Windows Phone.

I’m wondering if Microsoft execs are thinking about awarding the Bing and Windows Phone advertising to the same agency, given how much Microsoft is counting on Bing to be a key differentiator for Windows Phone — as the latest rumors about Bing Vision and Bing Audio features for the “Mango” phone release make clear. That’s just a wild guess on my part, though….

Microsoft officials acknowledged in January that the company was shopping around the part of its ad spending that was handled by Interpublic Group of Cos.’ Universal McCann. The estimate of the value of the contract was $1 billion. Publicis Group’s Starcom MediaVest unit ended up winning a substantial percentage (according to reports) of Microsoft’s North American media-buying dollars.

The latest Microsoft ad-agency shift comes just weeks after Microsoft announced that long-time marketing chief Mich Matthews would be retiring this year, and Chris Capossela would be replacing her.

Update: Microsoft officials confirmed on May 9 that JWT will no longer be handling the Bing and Office accounts.  A spokesperson said Interpublic’s Deutsch will be adding the Office account to its Microsoft commercial work.  “As a business best practice, Microsoft regularly evaluates its agency mix to ensure we retain the most qualified partners for our business needs. WPP remains a valuable partner,” said the Microsoft spokesperson. (Note: WPP is the parent company of JWT.)

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Mary Jo has covered the tech industry for more than 25 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

Disclosure

Mary-Jo Foley

Freelance journalist/blogger Mary Jo Foley has nothing to disclose. WYSIWYG (what you see is what you get). I do not own Microsoft stock or stock in any of its partners or competitors. I have no business ventures that are sponsored by/funded by Microsoft or any of its partners or competitors.

Biography

Mary-Jo Foley

Mary Jo Foley has covered the tech industry for 25 years for a variety of publications, including ZDNet, eWeek and Baseline. She has kept close tabs on Microsoft strategy, products and technologies for the past 10 years. In the late 1990s, she penned the award-winning "At The Evil Empire" column for ZDNet, and more recently the Microsoft Watch blog for Ziff Davis.

Got a tip? Send her an email with your rants, rumors, tips and tattles. Confidentiality guaranteed.

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Bob Jeffry can go soak his head. Microsoft has always been in need of better advertising. Hopefully they can do it right this time... The, "I'm a PC" campaign was a good start.
@nickswift498
Agreed. Microsoft needs to start realizing the power of good and consistant marketing. This is one area Microsoft should really really take notes from Apple.
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@mikefarinha They should make versions of this for Office 365 for professionals and businesses to showcase the different pricing tiers, or turn it in to a simple TV ad highlighting Office 365's simplicity.
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@nickswift498 I agree. Those were decent ads, that gave you a good feel of what Windows 7 is capable of.
I think this is your best one yet.
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@nickswift498

Hardly. I'm a PC was a bite off Apple's ads. Shows the usual no creativity at Microsoft....

Then again, there's no reason to "be a PC" - in fact it's a pretty crummy place to be.
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Speaking of showing no creativity
Bill Pharaoh 9th May 2011
@itguy08
Why not try showing some of your own, instead of your tired old "M$ Sucks, blah, blah, blah" you go out of your way to post.
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@itguy08 Yeah, that's hilarious coming from a company whose CEO has been quoted as saying, "The best ideas I've ever had are the ones I've stolen."
I definitely agree with you. Would be glad for them to show more facts on their advertising. Just like the way they made it with Windows 7.

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@nickswift498

"According to AdAge, Microsoft has decided to switch ad agencies for both its Bing learn violin online and Office accounts, both of which previously had been the domain of JWT."

Would be hilarious to have them join Google Ads or something, haha. They would never glaucoma eyes drops do that, though. Obviously!

"Agreed. Microsoft needs to start realizing the power of good and consistant marketing. This is one area Microsoft should really really take notes from Apple. "

I can't hesitate that bright eyes drops enough! It's what really counts: Promote the same message over and over again. And when you think you've done it enough, do it twice as much!
@nickswift498 Awesome. Nice insights I'm an inconditional fan of microsoft. dicas de presentes it's my personal indication. I really put efort on it.
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They'll never get it right
ScorpioBlue 9th May 2011
They've been trying for what? The last 10 years?

The fact that they're using the same guys who did the stupid "I'm a PC" Seinfeld/Bill Gates commercials that nobody was impressed with, says it all.
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Yup Cyb...er, ScorpioBlue
Bill Pharaoh 9th May 2011
@ScorpioBlue
Which is why they're switching is my guess.
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Your point, Non..er, Bill Pharoah
ScorpioBlue 9th May 2011
Point? Point?

If you read the article, you do realize they're going back to the same guys who did the stupid "I'm a PC" Seinfeld/Bill Gates commercials to begin with, right?
The sooner he goes, the better.
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No No No...We need Steve Balmer
leod1961 9th May 2011
@DonnieBoy
The longer he stays the better things are...people don't understand that his dufusness is a benefit to the high tech industry as this time period has created a period of growth and prosperity for other non-Windows based companies...so yes I like Ballmer..and may he stay as long as possible, keep the same advertising company, and most of all stay long enough before his kids go off to university. After all he will need the money to feed the poor souls.
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Hey Mary Jo!
Joe_Raby 9th May 2011
Who made the Office 2010 OEM Preinstall cartoon that I told you about a while back?

http://youtu.be/GWrCDjhdwvw?hd=1

They should make versions of this for Office 365 for professionals and businesses to showcase the different pricing tiers, or turn it into a simple TV ad highlighting Office 365's simplicity.
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Contributr
Not a bad idea
Mary Jo Foley 9th May 2011
That cartoon is pretty cool... Not a bad idea... MJ
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Message has been deleted.
LoverockDavidson Updated - 10th May 2011
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Productivity in most cases is not sexy or inspiring. But that's challenge!

Reminding me of work when I am home with my family makes me associate your product with all the things I dislike about work. Reminding me how I get my work done faster and get home to my family sooner, makes me associate your product with all the things I love about my family. So far, Microsoft ads just haven't been able to do that with marketing.
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Hardly. I'm a PC was a bite off Apple's ads. Shows the usual no creativity at Microsoft....

Then again, there's no reason to "be a PC" - in fact it's a pretty crummy place to be.
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Hardly. I'm a PC was a bite off Apple's ads. Shows the usual no creativity at Microsoft....

Then again, there's no reason to "be a PC" - in fact it's a pretty crummy place to be
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