Will "Mango" move Windows Phones from so-so to sexy?

By | May 31, 2011, 7:50am PDT

Summary: In the Windows Phone space, however, there hasn’t been a whole lot of variety, in terms of features or price points with the first-generation of devices. Will “Mango” devices be any different?

One of promised benefits of an ecosystem is choice. Microsoft often touts the ability of consumers to choose among multiple PCs — and smart phones — from multiple vendors as a differentiator between itself and Apple.

In the Windows Phone space, however, there hasn’t been a whole lot of variety, in terms of features or price points with the first-generation of devices.

The HTC Trophy 7, which will be availble in Verizon Wireless stores as of June 2, looks and feels like a number of the other Windows Phones on the market. The Dell Venue Pro is the most differentiated of the Windows Phones, but for now, Dell officials won’t say whether the company intends to offer a second generation of WP devices. And the Samsung Focus — the WP7 device with an AMOLED screen and extra-thin form factor? That device has been plagued, more than any of the other WP7s, with operating-system update issues that still have yet to be completely resolved.

At the Computex show this week, Acer (one of Microsoft’s three newly announced phone OEMs) is previewing its first WP7 device, the Acer W4. From the early spec list (3.5-inch WVGA screen, 8 GB storage, 1 GHz Qualcomm processor), this looks to be just another Windows Phone. What’s disconcerting is the W4 is expected to be Acer’s first “Mango” phone.

I’ve heard a number of Windows Phone backers tell those unimpressed by the first generation of WP hardware that Mango will change everything. New Windows Phones running Mango are expected to be in the market this fall, in time for holiday 2011 purchases.  But the Acer W4 doesn’t make a convincing case for the coming generation of Windows Phones.

I’d expect Nokia — which is on track to get at least one of its first Mango WP7 devices out in calendar 2011 (according to its CEO Steven Elop) — will bring something new and different to the table. Hopefully, some of the other WP OEMs will have some new and different handsets that won’t be bogged down with carrier testing and will be available this year, too.

But in the interim, the situation isn’t great for those open to a Windows Phone. One of my readers, who describes himself as a Windows Phone advocate who really likes the WP software, explained the dilemma:

“I support many companies moving away from BlackBerry and BlackBerry servers but I can’t tell an exec to buy a bulky small screened phone or a large screened phone with a very short battery life.

“While Microsoft may be promising more hardware providers when Mango is released, Microsoft has lost plenty of potential clients and with many companies; they have their employees stick to the 2 year policy on replacements of phones.”

Should (and will) Microsoft do anything to push its phone partners to build better phones?

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Mary Jo has covered the tech industry for more than 25 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

Disclosure

Mary-Jo Foley

Freelance journalist/blogger Mary Jo Foley has nothing to disclose. WYSIWYG (what you see is what you get). I do not own Microsoft stock or stock in any of its partners or competitors. I have no business ventures that are sponsored by/funded by Microsoft or any of its partners or competitors.

Biography

Mary-Jo Foley

Mary Jo Foley has covered the tech industry for 25 years for a variety of publications, including ZDNet, eWeek and Baseline. She has kept close tabs on Microsoft strategy, products and technologies for the past 10 years. In the late 1990s, she penned the award-winning "At The Evil Empire" column for ZDNet, and more recently the Microsoft Watch blog for Ziff Davis.

Got a tip? Send her an email with your rants, rumors, tips and tattles. Confidentiality guaranteed.

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RE: Will
makrekdw1201-24353653463772049262880148686797 10th Nov
wkaumg,good post!
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They Should
rjohn05 Updated - 31st May
If the WP hardware for mango is as lackluster as the first generation it will really hurt MS in the phone space. They should at least come with front facing cameras so people on skype, messenger and kinect can all video chat with one another.
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Let's face it...
cosuna 1st Jun
None other ODM or OEM is more crucial than Nokia. All others are waiting for the reference design set forth by Microsoft and Nokia.

The main reason is two fold.

1) The Windows Embedded Compact 7.0 kernel is not finished yet. Either Mango is clinched to this release, and all BSPs are under development *OR* Mango will recycle the WEC 6.0R3 kernel or create a new one (6.0R4) so BSPs are just extended. Either way, migration must be controlled to avoid Samsung's Focus types of events.

2) Mango code isn't still gold, so back to the Samsung Focus thingy, OEMs don't want to be lambasted on situations that really were Microsoft fault. The alleged memory switching was really a normal situation, but apparently Microsoft switched drivers without a note to Samsung. This speaks mounds of Microsoft and "once bitten, twice shy".
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RE: Will
NPGMBR 27th Jul
@cosuna - Wrong, Samsung used processors from two different vendors and that is what resulted in the update dilemma that has been experienced ONLY by Samsung phones.
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RE: Will
bmgoodman 31st May
All the current WP7 devices are just a warm-up act for what I think MS considers the "real" show: Nokia Windows Phones. Nokia's current N8, for example, is an amazing hardware device that is somewhat hindered by its OS. I think Nokia's hardware will really let Windows Phone 8 (or whatever it's called) shine.
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RE: Will
Watchman247 31st May
@bmgoodman

Why so many believe, Nokia is the messias?
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RE: Will
x I'm tc 31st May
@Watchman247
Because if you've held their high end smartphones in your hand, you know what the best-built phones in the industry feel like. Apple and Nokia are the only "high end" manufactures out there, I'm afraid, and Apple only releases one phone a year!
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RE: Will
brhorv 31st May
@Watchman247 Maybe because they are the biggest sellers of mobile phones in the world with still 25% global market cap. Its falling but its still big.
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RE: Will
WebSiteManager 1st Jun
@bmgoodman
One thing Nokia can bring to the table is superb camera lenses (Zeiss). There'd be plenty of people to whom a great photography experience on their phone would be worth a bunch.
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MS and sexy .....
Economister 31st May
do not go together at all. That is one of the problems they are struggling with.
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RE: Will
lippidp 31st May
@Economister

The only thing sexy is a gorgeous woman. People that use sexy to describe inanimate objects or companies have issues to resolve.
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RE: Will
jeremychappell 31st May
@lippidp It's linguistic "artistic license", you aren't mean to interpret it literally. Actually the word "sexy" itself is linguistic artistic license.
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RE: Will
vel0city 31st May
@lippidp I'd say sexy applies to inanimate objects as well.

sexy adj.
2. generally attractive or interesting : appealing
http://www.merriam-webster.com/dictionary/sexy

People that claim facts without actually knowing them have issues to resolve.
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RE: Will
nomorebs 31st May
@lippidp Agree with you. This B.S. of using the word "sexy" as an "artistic license" to qualify gadgets is just that, B.S.
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RE: Will
mikroland 31st May
@lippidp

LOL you are totally right.
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RE: Will
laserfloyd 31st May
@Economister XBox is sexy...
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RE: Will
bobiroc 31st May
@laserfloyd

Really? I always thought of it as a useful device for playing video games and for media streaming.
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Compelling
facebook@... 31st May
I am not looking for sexy in a phone. I am looking for useful. Will the Lync integration in Mango be solid? If so, my most compelling need for Mango will be met. Everything else is just window dressing for me.
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RE: Will
bobiroc 31st May
@facebook@...

Unfortunately "sexy" sells. Many people purchase their phones and update them frequently because somehow the phone you use has become a status symbol of sorts. I know people that insist on upgrading their phones every 6 months to a year even if it means breaking a contract because they have to have the latest and greatest from their favorite brand. It reminds me of that commercial from Best Buy about their buy back program.

http://www.youtube.com/watch?v=eZAAZ7iXN-o

Sometimes I feel that while technology moves fast that some companies rush out a new device with one little improvement instead of a new device with considerable improvements. I guess it seems to work though because people insist on buying a new iGadget every year or new cell phone whenever they get a chance. I have been criticized in the past for skipping generations of devices like my iPhone.

I guess I am like you functionality is more important to me then "sexy" when it comes to material possessions such as this. Maybe that is why I still have an old school rear projection HDTV and will only upgrade if there is a real reason to do so and refuse to let what others "think" influence my decision.
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I am shocked
Economister Updated - 31st May
@bobiroc

You sound like me!

Scary wink

Edit: Who is it scarier for, you or me?
@facebook@...

What you may consider cosmetic, I consider essential functionality. I'm stuck on Sprint at the moment because I only get good coverage with Sprint or Verizon but I'm happy to jump ship to Verizon if they get a better WP7 than the Trophy.

I'm over 40 so my eyes find reading a 4.3" screen much easier than a 3.6" screen. I use my phone mostly to read e-mails and open email attachments (in addition to using it as a phone). I occassionally browse the web however I use it most often to browse the web when I tether. I use very little data but it would be nice to have 4G connectivity when I do tether. I'd turn it off when I'm not just to increase the battery time.

I'd like a big honkin' battery like the 1730 mah in the EVO 3D in a slim desing like the EVO 3D and with 4G connectivity like the EVO 3D and with a 4.3" screen like the EVO 3D (unlike the Sprint Arrive which is NOT a "sexy" phone). I like Android but prefer WP7. If I could reformat the EVO 3D with WP7 I'd be quite content with my "sexy" phone.
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WP7 is already sexy! The Mango update will make it a lot more attractive and usable to both consumers and big businesses. With more and more OEMs getting in with Microsoft to create WP7 phones you are going to see a lot more sleek looking phones, ones that aren't just for geeks but have a chic appeal to them as well.
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Did you notice .....
Economister 31st May
@LoverockDavidson

how most people seem to disagree with you?
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RE: Will
LoverockDavidson 31st May
@Economister
Nope.
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I know, ....
Economister 31st May
@LoverockDavidson

life in the fan boy bubble. It removes you from reality completely. Thanks for admitting that.
  • Flagged
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RE: Will
bobiroc 31st May
@Economister

I actually like the look and feel of WP7. I currently own an iPhone 4 and I like that too but having had the chance to look at a few WP7 devices owned by friends I think it has some decent potential but there is room for improvement.

I still wouldn't call it sexy though.
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A lot of MS SW.....
Economister 31st May
@bobiroc

is solid, but it is not like Apple of even Android, where owners just want to show it off with pride. MS has unfortunately not managed to build a highly desirable brand, only a perhaps decently solid brand.

Both Gates and Ballmer share responsibility for that imho.
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RE: Will
hysonmb 31st May
@Economister
What kind of research is the comment "most people seem to disagree" based upon? Sounds more like an opinion. I have a Windows Phone and some very hard core Android supporting friends of mine have commented on how they like the interface. The same can be said for some of the iOS users and all of the Blackberry owners I know. So, to me, "most" people like the interface. Some of them are actually going to convert once thier contracts end based simply on seeing my phone.

Sure, most people are not currently carrying a Windows Phone, but that does not say that most people do not appreciate them.

Like some others, I don't apply the term "sexy" to devices. That's a side effect of being around people who use the term far too often- that and "flavor" when talking about options. Either way, it's far from just "fan boy" types who like WP7. Anyone who says otherwise is just tlaking FUD. (and yes, that is my opinion with no research involved)
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Sales perhaps?
Economister 31st May
@hysonmb

The vast majority of buyers choose iPhone or Android phones. Are you taking issue with that? If not, my statement stands.
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RE: Will
FlatbushE21 Updated - 31st May
@Economister
Yes you are right that most people buy android and iphone but 2 years ago most people bought iphones and not android and 4 years ago most people bought blackberry's and wm phones and palm. Something strange is happening in the world, its called change. I am not saying people are gonna buy windows phones but the way u talk its like that's impossible. Is that your opinion because u don't like wp or have you done some research or forecasting to tell us why people wont buy it. Can we have an educated conversation for once about Microsoft's products instead of trying to make opinions(which are fine) or lies sound like facts. Trust me you will like the conversation better and if Microsoft happens to sell a lot of phones you wont look stupid. Loverock is a Microsoft guy (nothing wrong with that) also nothing wrong with his opinion. nothing he said in the statement above makes him look like a fan boy. And PLEASE stop with the "most People" no one did a survey and if you are talking about the comments here believe me when i tell you they don't matter. These comments are less that 0.1 percent of people who buy phones and most people buying phones don't read comments here to decide on the phone they buy.
Please think about what i said. lol
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RE: Will
laserfloyd 31st May
@Economister who is most people anyway? wink
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You have to look at my post ...
Economister 31st May
@FlatbushE21

in a much broader context. LD has a LONG history of both mindless MS fan boy posts AND blatantly false anti Linux/open source posts. As such he ranks WAY below simply mindless fan "boying", as much as I do not care for that either.

I have little respect for ANYONE who does not at least TRY to think somewhat independently, but when that comes coupled with blatant falsehoods about areas outside their "faith", as it does in the case of LD, he gets the treatment he has earned.
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RE: Will
x I'm tc 31st May
@Economister
Because they haven't used it.
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RE: Will
gtdworak 31st May
@LoverockDavidson
Yea, right, it's so sexy, that it has all of 1 percent market share. Compare that to Apple, 28 percent and 36 for Android. You can hang onto your wishful thinking, I'll stick with the hard facts.
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@gtdworak
and those are "hard facts" you wished not to share or wanted to go away?
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RE: Will
FlatbushE21 31st May
@gtdworak
Yes a device that's been on the market for less than a year has 1% and its a failure yet a product that's been here damn near my entire life still has one percent (if that much) but it seems like most people here defend it to death against a product with 90ish % of the market. Stop being hypocrites.
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RE: Will
anono Updated - 27th Jul
@FlatbushE21
I assume you are referring to Macs. First of all Macs have much higher than 1% of market share. Second Macs compete with other hardware manufacturers not MS. Third Macs run both Windows and Mac OSX. Macs also lead the industry in profits. They would probablly lead in share too if they competed in the low end market, but they don't.
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Message has been deleted.
Watchman247 Updated - 31st May
@LoverockDavidson

As gorgeous as the interior of a new BMW may be, I doubt you'd notice it if the exterior looked like a Chevy Citation.
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Why not a ....
Economister 31st May
@boed

Gremlin wink
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RE: Will
boed 31st May
economister - funny you should say that, as that was the first car I thought of but believe it or not they have some freaky cult following.
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RE: Will
dotwhynot 31st May
@Economister
>The vast majority of buyers choose iPhone or Android phones. Are you taking issue with that? If not, my statement stands.

That is an interesting statement. So following this logic you clearly see Windows PCs as the most sexy devices known to man, far surpassing any alternatives.
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You are too sharp today
Economister 31st May
@dotwhynot

Maybe I just took a bit of "literary" license to yank on LD's chain. It gives me such a bizarre and perverse pleasure. wink
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RE: Will
anono Updated - 27th Jul
@dotwhynot
In the low end market that statement is true since OSX doesn't compete. However, if you look at the high end market, I think I read a survey a couple of years ago that had Mac's market share at 91% on PCs over 1000.
will be better yet. and im betting nokias even better still. and for those who havent been paying attention WP on a single core still flat out smokes android on a dual core so a lot fo it is still coming down to the better software quality of the WP os. im very anxious to see what WP hardware nokia will have when my contract expires. it will be nice to have them as a major player in the US again. MJ why would you fret over what acer announces when you know acer targets the very low end?
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I have to give you that one
Economister 31st May
@Johnny Vegas

More competition would be good. I am even hoping Intel gets its power consumption down to a competitive level and starts pushing Meego into smart phone territory. They seem to be starting to build a decent ecosystem for small form factor portables. I for one would welcome a truly open smart phone OS and app market. Time will tell.
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RE: Will
anono 27th Jul
@Economister
I agree. I would much prefer Meego. WP7 is gives less choice than even Apple. Apple at least lets you choose your default search engine. In addition, they screwed up notification and finding apps on your phone. Having a notification center is much better than live tiles and WP7 only lets you have about 20 apps maximum on the homescreen.
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RE: Will
avatoin 31st May
They need to target the low hanging fruit. Attack where the enemy is weak. MS should quickly target the Blackberry market. Everything that blackberry does that businesses love should be their target next. Encryption, mail servers, push-to-talk, etc should be part of their next attack plan. RIM has a loyal market that MS should challenge. While your still trying to create the next iPhone, also try to create the next Curve.
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RE: Will
WebSiteManager 1st Jun
@avatoin
There are a lot more people who don't have a smartphone yet than there are Blackberry users who are willing to part with their Blackberry. Or IT departments who are ready to quickly move to a different organizational standard, even from Microsoft.
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power hungry hardware
RonanSail 31st May
its not all about offering hardware with the biggest processor / dual core processors etc. There is a balance between hardware and battery life to be struck. I am a current android owner and the battery life sucks!! - solve that problem first hardware makers before you stuff the device full of more power hungry processors!
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RE: Will
bitcrazed 31st May
@RonanSail - well said. What's the point in having a phone with dual cores if it only lasts 4 hours on a single charge? At the end of the day, the average phone user isn't going to see the benefit of dual cores until the software requires that much horsepower. Microsoft will deliver more by tuning the heck out of the OS and implementing hardware accelerated IE9 than any Android handset vendor will by just adding more cores.
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RE: Will
makrekdw1201-24353653463772049262880148686797 10th Nov
wkaumg,good post!

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