My iPhone is back and I too am satisfied

My iPhone is back and I too am satisfied

Summary: I gave the iPhone an honest try and as I stated in a post late last week I returned my iPhone prior to the 14-day trial period. I found that the iPhone lacked features found in many of today's feature and high-end smartphones and thought I could just leave it all behind me and move on. However, the iPhone drew me back in hour-by-hour over the weekend and I just could no longer resist it so I just picked up a new iPhone at the Apple store a couple hours ago. Over the weekend I tried using a Nokia N95 tethered with a N800 and both are excellent devices in their own way and I actually found some new applications for the N95 that made me like it even more. However, the Apple iPhone is slick and so refreshing after using other Palm, embedded Linux, Windows Mobile, and Symbian devices over the last 10 years that I was pulled back to it. At this time, the iPhone isn't necessarily about features, but about smooth integration and a new user experience that appeals even to power users like me.

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TOPICS: Apple, iPhone, Mobility
12

Apple iPhone is backI gave the iPhone an honest try and as I stated in a post late last week I returned my iPhone prior to the 14-day trial period. I found that the iPhone lacked features found in many of today's feature and high-end smartphones and thought I could just leave it all behind me and move on. However, the iPhone drew me back in hour-by-hour over the weekend and I just could no longer resist it so I just picked up a new iPhone at the Apple store a couple hours ago. Over the weekend I tried using a Nokia N95 tethered with a N800 and both are excellent devices in their own way and I actually found some new applications for the N95 that made me like it even more. However, the Apple iPhone is slick and so refreshing after using other Palm, embedded Linux, Windows Mobile, and Symbian devices over the last 10 years that I was pulled back to it. At this time, the iPhone isn't necessarily about features, but about smooth integration and a new user experience that appeals even to power users like me.

I made my iPhone purchase that much more expensive by having to pay for the restocking fee of US$60 for the first one. I was able to avoid another US$36 activation fee by activating another iPhone with 59 days of cancelling my first AT&T contract so that is a bit easier to swallow. I also just cancelled my US$30 T-Mobile data plan to offset the US$60 per month AT&T service. I'll forward calls from T-Mobile to my iPhone for now until I decided what to do with my T-Mobile line and may just wait until that contract ends next year. I plan to keep the Nokia N95, unlocked T-Mobile Dash and other devices and use the AT&T SIM in them for data needs when I feel like using them instead of the iPhone.

I do look forward to software updates that should make the iPhone even better and highly recommend you at least go to the store and give the device a try to see what all the excitement is about. As Marc Orchant pointed out iPhone owners are overwhelmingly pleased with the device.

Topics: Apple, iPhone, Mobility

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12 comments
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  • Can't resist the FORCE?

    It's a refreshing change from the rest indeed.
    dave95.
  • Glad...

    ...you're satisfied. Enjoy and keep us posted!! :)
    D T Schmitz
  • 200 mini apps for iPhone already

    http://2aday.wordpress.com/2007/07/17/iphone-2-weeks-200-mini-applications/
    jbelkin
    • Mini-apps? Sounds great!!

      How many full apps are there? None? Ah.
      NonZealot
      • Well...

        a minicar is still a car.
        A minivan is still a van.
        A miniskirt is still a skirt.
        A miniapp is still an app.
        A miniTroll is still a Troll.
        msalzberg
  • Just quit now

    First you basically tell people not to buy the phone because you did buy it and was
    so unsatisfied with it that you returned it. You complained about the lack of
    features, it just wasn't worth the money to you.

    Then you decide that it IS worth the money, even more than cost of the phone
    because you paid the restocking fee of $60. Now you're telling people that the
    phone is SO good that you are now satisfied.

    Tell us, what changed? Did you not longer feel hip? Or was something sincere? Did
    you realize that the phone was actually better than you thought at first? Who
    knows where you REALLY stand now?

    I took the time to register on ZDNet just to post this comment. I won't read
    anything else you write because, frankly, your opinion not only doesn't matter, it
    can change for apparently no reason. Honestly, the only thing that could have
    really happened between the time you returned your phone and then bought a
    new one was this; the phone was always worth the money, you always enjoyed it,
    saw the value in it, but somewhere in those initial 10 days of ownership you were
    being influenced by something or someone NOT to like it. When it was gone you
    realized that you did.

    That's troubling, especially for someone that writes about Tech issues. I'm sorry,
    don't mean to sound so harsh, but as someone who finally found a phone that
    doesn't suck (which I knew from the first moment I activated the iPhone), your
    opinions just won't cut it for me.
    John Manzione
    • Nice and honest comment, thanks

      John,

      At first I was overwhelmed by the UI and speed of the iPhone and then I went through a period of comparing it to features of other feature and smartphones that I had in my collection. When doing the comparison with the iPhone in hand I saw that there seemed to be too many lacking features in the iPhone with the current firmware.

      As a T-Mobile customer locked into another year of my contract, the cost to add AT&T service was also a MAJOR factor and if I was already an AT&T customer then I would have kept it for sure (as I mentioned in my blog posts). I felt a bit of pressure to return the iPhone before the 14 day return period due to trying to avoid the monthly AT&T fees so that kind of drove me to prematurely return it.

      In every post I made I stated how wonderful the hardware was and how fresh the UI was so I didn't bash the phone for those aspects and never really bashed it, but said it just wasn't for me at this time.

      However, after not having the iPhone for 5 days, I had a chance to really dive into using the existing devices I have and saw that I really don't NEED all those other 3rd party applications and most of them are used because they are available and cool to show off to others. Many cool "applications" have been created in the last 2 weeks to address some needs and after not having the iPhone in hand I saw that the email, web surfing, phone calls (I really don't make that many a day), and podcast listening I primarily do on a mobile device was best handled by the iPhone.

      I usually am not this fickle about my mobile devices, but I think the high cost of the monthly service vs the absolute beauty of the device was driving me absolutely crazy. I will be keeping this iPhone and feel SO much better now that I have made up my mind and will push forward with paying the AT&T monthly fees and look forward to future firmware updates.

      I hope you do come back and read my blog and am sorry if I waffled so much on this device. I am a human and gadget freak so you can understand how these toys excite and disappoint us from time to time. Thanks again for your honest post and for taking the time to respond.
      palmsolo (aka Matthew Miller)
    • You are being Harsh

      People, including Matt, are entitled to have and change an opinion.

      I can understand Matt's thought process and it seems reasonable.

      His blogs are by and large thoughtful and interesting and I have followed his iPhone travails and wish him the best.

      You go Matt!
      John Manzione, feel free to unsubscribe yourself!
      D T Schmitz
  • forwarding calls

    Matt~

    Be careful about forwarding calls from your tmobile account to your iphone as you might be charged double the talk time (tmobile and AT&T) for each forwarded call. It might actually be cheaper to just cancel the tmobile and port the number.
    tableteer
    • I talked with T-Mobile about this

      ... and you get 500 minutes of call forwarding. I really only use my mobile phone for about 400 minutes a month so I should be fine. I also plan to keep a T-Mobile phone with me when I have my gear bag and can easily turn off the call forwarding from time to time too. I will definitely keep an eye on my T-Mobile account though and I appreciate the words of caution.

      I plan to watch my bill for the next couple months and if things are going well, a T-Mobile rep said they may not charge me to cancel just a single line of my family plan if I keep the 3 other phones active so that is a future possibility as well.
      palmsolo (aka Matthew Miller)
  • Totally off topic what about WM6

    Matt,

    I have been ravaging post about the IPhone lately. I love the idea, but not the cost. Most people who are against it keep touting WM6 as the best, but frankly there are only three devices running WM6 and I really do not think that the specs on those justify giving up my current phone. Especially since WM2003 and WM5, although good products, seem to have the reliability of Win95 (if you don't mind rebooting a couple times a week you'll love it). You mentioned you had one of the devices that might have WM6 the Dash. Is it worth looking at?Is Microsoft ever going to make it available for download to other platforms?
    tomam
    • WM 6 is mostly an under-the-hood update

      You won't see much of a difference between WM 5 and 6 by just looking at the update, but there are lots of fixes under-the-hood that make it a bit more user friendly and a bit zippier. I have used it on the Dash and the T-Mobile Wing. My WM 6 Dash is rock solid and never needs to be reset or rebooted and I am very happy with it.

      I don't know what is taking so long to update devices like the BlackJack, but understand the 8525 update was just released for AT&T customers.
      palmsolo (aka Matthew Miller)