One month later and the HTC Touch Diamond has lost some shine

One month later and the HTC Touch Diamond has lost some shine

Summary: I just passed the one month mark with the HTC Touch Diamond and it has been a love/hate relationship that is now ending with me sending the device to a friend to check out. I was pretty blown away by the Teeter game, TouchFLO 3D, FM radio, and many other features of the device. The VGA display is absolutely beautiful and the fact that so many wireless technologies (GSM, Bluetooth, WiFi, and GPS) are packed into such a small package continues to amaze me. However, everything is not perfect with this particular European device running in the U.S. and as I stated in a couple of my blog posts I don't recommend you buy the Diamond until versions for North American carriers are actually released later this year.

SHARE:

One month later and the HTC Touch Diamond has lost some shineI just passed the one month mark with the HTC Touch Diamond and it has been a love/hate relationship that is now ending with me sending the device to a friend to check out. I was pretty blown away by the Teeter game, TouchFLO 3D, FM radio, and many other features of the device. The VGA display is absolutely beautiful and the fact that so many wireless technologies (GSM, Bluetooth, WiFi, and GPS) are packed into such a small package continues to amaze me. However, everything is not perfect with this particular European device running in the U.S. and as I stated in a couple of my Twitter and Jaiku posts I don't recommend you buy the Diamond until versions for North American carriers are actually released later this year.

The primary issue I have been experiencing on the device and the reason I am giving up on this European model is that the RF reception is weak and when it loses the connection it has trouble getting it back. The device also shuts down on me after losing the signal and won't even come back up unless I remove the battery and replace it. The reception issue is a problem with the device that I am hoping is related to the fact that it is an import device, however when I pop that same T-Mobile SIM into the Nokia N78 or N82 those devices keep the signal and work great. I also load up lots of 3rd party applications and one or more of them may be causing the shutdown issue, but this is a full Windows Mobile touch screen device that should be able to handle 20+ solid and trustworthy commercial applications.

Using the HTC Touch Diamond for the last month also gave me a chance to focus on using a touch interface and I have to say I really think I prefer to have a hardware keyboard for text messages and email creation. This experience has actually left me questioning whether or not to buy the iPhone 3G or wait and get something like the HP iPAQ 910, Samsung Blackjack II or Nokia E71 instead. Shoot, I actually considered buying another T-Mobile Dash (my wife has taken two and I gave away two to friends so I have none left) since I think that device is one of the best smartphones available.

If you are interested in the HTC Touch Diamond and are in the U.S., I recommend waiting to see who is launching them here and what tweaks have been made to them to make them more stable and reliable. I still think the non-touch screen Windows Mobile devices are more reliable and responsive than the touch screen devices and am leaning towards going back to one of them.

Topics: Operating Systems, Collaboration, Hardware, HTC, Mobility, Software, Windows

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

5 comments
Log in or register to join the discussion
  • Get the OMNIA!

    How come you didn't say jack about the OMNIA? It kicks all the mentioned phones' asses by far. I will say though that my next choice is the IPAQ 910 although HP sucks, they've been delaying it forever even now that you can pay for it on their site they still won't send it as they keep moving the estimated shipping date up. Plus if Winodws Mobile 6.2 or 7.2 comes out at the end of the year don't even think about HP providing any updates, they'll leave you in the dirt.
    john_q_adams
  • RE: One month later and the HTC Touch Diamond has lost some shine

    i'm also using the diamond for a month now and am rather annoyed by it's sluggish performance, by it's horrible sync performance (due mostly to window 6.1 and an activesync error "86000107" - just google it to find out how clue- and careless microsoft is dealing with us customers here) and last but not least the european version i've bought in switzerland does not accept the ROM update now available from hongkong htc which promises to make the touchflo 3d much faster.

    the device is a classic example for "looking nice, promising all the customer want - delivering just annoyance" - don't buy.
    eidea
  • RE: One month later and the HTC Touch Diamond has lost some shine

    BLACKBERRY FOR BUSINESS
    Gadgets- iphone blows away any microcrap OS phone
    nicnitro
  • RE: One month later and the HTC Touch Diamond has lost some shine

    we've all been sold a zirconium! the HTC Touch Zirconium is
    nothing but a rip. Big dollars no performance. Really if
    anyone is trying to compare this useless piece of plastic with
    an iphone then they deserve to be ripped off. This phone has
    done nothing but crash on me since i've got it, and its
    heading back to the store!
    Zulu7788
  • Outlook Issue synching contacts on HTC Touch Pro

    Windows XP work station - I worked with user once again tonight. We where able to transfer users calendar events and memos and task but ?contacts? have not transferred over at all.
    ? We have re-installed outlook 2003.
    ? Deleted the outlook profiles.
    ? Created a new outlook profile.
    ? Synched with the Treo.
    ? All data was transferred.
    ? Re-installed the HTC M.S Active synch application
    ? Synched with the HTC.
    ? We still can?t get contacts.
    I?m still researching to see if there is anything settings changes we may have missed.

    When going into the active synch application on the HTC, select ?Menu? the contacts option is still grayed out
    (Note. Advanced networking options have been unchecked also. )
    These same steps worked when I synched my HTC with my outlook at home.
    User only wants to try the 3rd party web site download option, only after we have exhuasted all other options.
    Severe1