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The Mobile Gadgeteer

Matthew Miller & Joel Evans

Should we now expect to pay $500+ to be tablet beta-testers?

By | July 6, 2011, 3:47am PDT

Summary: Tablet makers continue to fall short of the Apple iPad and roll out buggy and incomplete tablet devices, at prices of $500 or more, and I am getting tired of it. Aren’t you?

This past weekend I went to Best Buy to get my $80 credit for the HTC Flyer Magic Pen that I purchased in May and also take a look at the HP TouchPad for myself. I Tweeted this visit and many of my followers said I would be coming home with a new HP TouchPad. In all honesty, getting the $80 back, having a $50 credit for owning a Pre Plus (I gave to my sister-in-law), and having $20 in Reward Zone credit all had me expecting to pick one up too. However, after playing with the TouchPad for 15 minutes, I left the store without one and absolutely no desire to pick one up anytime soon.

Most reviewers were just OK with the TouchPad while stating they wouldn’t recommend it over the iPad. Some, like Jason Hiner were a bit more forgiving and some like Jason Perlow clearly stated it was a failure. Palm has yet to have a webOS device with excellent hardware and now that HP owns them that trend hasn’t changed. The TouchPad feels a bit like a Fisher Price version of a tablet in today’s sleek world with the iPad 2, BlackBerry PlayBook, and Samsung Galaxy 10.1. The glossy back is a super fingerprint magnet and 1.6 pounds is pretty heavy for a tablet.

I could not believe how much lag there was in the device and I even tried out two of them in the store to make sure it wasn’t just one device. That was easy to do given that no one else was looking at the TouchPad and they had plenty in stock. I could not find anything overly compelling about the TouchPad during my 15 minutes with the device. Cards and multi-tasking were slick, but the multi-tasking on my iPad 2 is just fine and the PlayBook is much faster with a UI that looked to be a copy of webOS, but is now better in some respects. HP has had time to get webOS rocking on the TouchPad and the competition has been out the whole time so it wasn’t a surprise what buyers would expect.

Google also is failing so far with Honeycomb and I personally could not stand using the Motorola Xoom with a disjointed UI that had me tapping all over the place with inconsistent user interface elements.

Out of the three newer tablet operating systems, RIM is actually doing the best in terms of a slick UI and solid performance with the PlayBook and even though I am not a BlackBerry smartphone user, after testing Honeycomb and webOS on tablets I am seriously considering picking up a BB Bold 9900 as soon as they get released — since my PlayBook is pretty rocking.

Applications optimized for all three of these newer tablet operating systems are quite lacking compared to the Apple iPad; again, it should come as no surprise that people are comparing them and seeing that they are failing in this area.

In today’s tough economy, I have to wonder how many more tablet devices will be released that launch with known issues, readily apparent UI problems, and lack of apps. Yes, many things can be fixed with updates, but why should we be paying good money for hope of updates that don’t always come as fast as promised or as complete as you may be led to believe (yes, I am thinking of you, Motorola Xoom)?

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Matthew Miller is an avid mobile device enthusiast who works during the day as a professional naval architect in Seattle.

Disclosure

Matthew Miller

Matthew is a professional naval architect by day and a mobile gadget freak at all other times. He purchases most of his devices and then sells them on eBay or Craigslist to buy more. Many other devices are sent for review on a 30-day loaner basis and then returned to the carrier or manufacturer. If any are provided as “keeper” or “long term loaner units” this will be clearly disclosed in his reviews.

Biography

Matthew Miller

Matthew Miller is an avid mobile device enthusiast who works during the day as a professional naval architect in Seattle. He is one of three hosts on the MobileTechRoundup podcast and runs the Nokia Experts website. Matthew started using mobile devices in 1997 with a US Robotics Pilot 1000 and has owned over 90 different devices running Palm, Linux, Symbian, Newton, BlackBerry, Mac OS X (iPhone), Google Android, and Windows Mobile operating systems. His current collection includes a Nokia N85, Nokia E71, Nokia 5800, Nokia N810, Apple iPhone, HTC Advantage, T-Mobile G1, Palm Treo Pro, HTC Fuze, MSI Wind, MacBook Pro, and many more, along with tons of accessories and classic devices like the Apple Newton MessagePad 2100 and Sony CLIE UX50. Matthew co-authored Master Visually Windows Mobile 2003, was a member of the Nokia Nseries Blogger relations program, and is a member of the invite-only Microsoft Mobius mobile device evangelist group. He can be found on various discussion forums under the user name of "palmsolo".

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Microsoft needs to go proprietary just like apple
J Hartsock 1st Apr
Microsoft should wise up and use some of its gargantuan cash pile to buy a manufacturer or 2 and design and build its own proprietary system just like little old, lovable apple. The only thing left would be an apple core!
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anything but apple
Jook DeBeaux 6th Jul
I'm loving my viewsonic gtab and it was only $260 for a 10.1" screen & dual-core 1Ghz processors, not $500. It was OK out of the box but from reading on xda-developers & slatedroid web sites I've learned alot about android & used several of their mods. I don't need to .. I want to & I enjoy it. Besides, it's not an apple. Fair use > apple.
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thanks for sharing
sportmac 6th Jul
@steve.griffis@...
ok out of the box. mods. yeah, well, you know, you enjoy it so that's great. what the heck does that have to do with this article or the vast majority of people who don't want "ok" out of the box?
maybe it was just so you could type out anything but apple.

geesh.
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So OK,
sackbut 6th Jul
@sportmac

Apple crybaby, why the heck are YOU responding except to defend your precious apple product?
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@sackbut: The intent of his comment is the point that, unlike iOS and the iPad, no other tablet to date has had a complete, integrated 'feel' to it. Most Android tablets are praised for their hardware but fall short when the OS is brought into the discussion--either receiving an 'unfinished' or 'beta-level' grading when using 3.0 or 3.1 while 2.3 comes up with 'can't handle the large display' or some other shortcoming.

You really have to reach to say you're happy with "anything but Apple."
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Excellent post vulpine
woulddie4apple 6th Jul
I have to agree, it is the "feel" of the iPad that makes it the best out there and makes anyone who buys anything but the iPad a complete idiot. Thanks for your input. No wonder the competitors have no chance, they simply can't get good feeling into their tablets.
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re thanks for sharing
Jook DeBeaux 6th Jul
@sportmac
what that had to do with the article was that there are ALOT of very good androids that are NOT beta and NOT $500. The reason to respond is because I don't agree with the attempted brain washing going on by Apple fanatics that Android is so bad compared to the Apple. And as far as mods are concerned have you imstalled any apps on your ipad ? Or was it so great right out of the box that you made no changes ? Lastly why the hostility over a gadget - do you make money off it ?
@sportmac he still paid less than half the price for something more than adequate.
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blueskip Updated - 6th Jul
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i8thecat3 Updated - 6th Jul
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DUH...
Wolfie2K3 6th Jul
@vulpine
Does ANYTHING Google does NOT feel like a Beta of some sort?
@vulpine@...
"The intent of his comment is the point that, unlike iOS and the iPad, no other tablet to date has had a complete, integrated 'feel' to it. "

I'm glad you used the word 'feel' in that sentence, because that is exactly what the Apple product does. It gives the user a 'feeling', that they are looking at a complete and tightly integrated product. You know - the way a government gives people the 'feeling' that it has got their best interests at heart.

I know this merry-go-round appears to go on eternally, but I just wanted to say that I think the point most of us, who don't like Apple products like the iPad are trying to make is that crying 'incomplete' about other products is a bit of a joke in itself. Android is incomplete (and BTW I don't entirely disagree that it has its bugs) - but compared to what? the iPad? The iPad is basically as stripped down and useless as a computing device can get. Its like a Vtech MyFirstComputer or something, that can playback music and videos (as long as they are not Flash or some other 'unknown' format) and requires that you lock into the iTunes universe. Other tablets, based o Android and competing OSes are trying to break out of that and offer some freedom on the devices. The cost so far is in extra development required. This also happens in other parts of the tech industry - such as ALL software and operating systems used by all industries on the planet. This is something else the article misrepresents as if the iPad is a special case of a 'perfectly' crafted product.

Its easy for Apple zealots and Apple themselves to smirk and say 'we got it right from the get-go', when in fact all they did was RIP OUT anything that they could not be bothered to make work properly.

This article/post and most others misrepresent this fact and directly compare tablets to the iPad as if iPad was the benchmark to begin with. Actually it isn't the benchmark for all tablets. It has resurrected and made the tablet a popluar buzzword again for sure, but in fact any Windows/Linux tablet is FAR more capable.

Popularity does not make a product good. Are "Boyzone/Girls Aloud/I could go" on the best bands in the world based on the fact they are more popular than Rush, Deep Purple, Led Zep, or Dream Theater? No, they aren't. Is iTunes good - is it even close to the best media library software in the world? Not a chance! So why do many people use it. Simple - it is what they are now used to - nothing else.

Having said all that...
Do Apple have the right to charge $500 for the iPad? Sure...
Do people have the right to buy it? Of course they do
Do people have the right to like it? Yes they do
Do zealots have the right to spout nonsense? Well, yes they do, but I would prefer it if they didn't

Should other tablet manufacturers be charging $500 as-if in direct competition? Nah ah. Not unless it is COMPLETELY awesome and smashes all the boundaries. These competing products should be priced competitively or 90% of people looking for a tablet will not even consider it - me included.
@sportmac Shut your mouth already.
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@steve.griffis@...
The only reason why we even have this conversation is because APPLE came out with the iPad in 2010... otherwise we wouldn't be talking about tablets...
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Violetw Updated - 11th Jul
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brant@... Updated - 11th Jul
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RE: Should we now expect to pay $500 to be tablet beta-testers?
marcusantoniouslee1@... Updated - 6th Jul
@Hasam1991 As someone pointed out in another reply to another tablet debate in response to a Zdnet article, tablets existed before the iPad. Apple with its devoted following can sell air and it would be better than the air we know. Frankly, those who're trying to imitate Apple are silly, because the OSes they use are generally for people with a bit more technical competence than the average Apple fan, who may be an artist who wants to paint or play a piano on their device and call tech support if they forgot to charge the battery.

Most of these imitators want to create working tools that double as toys. Apple develops toys that do a good job of aiding with work.
@ Violetw

If you don't know how to spell kernel, you are not a techie, either, and must not have a Mac, as the integrated spell checker would have told you same.

P.S. True techies have no problem modifying the kernel in OSX. Incompetent much?
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@brant
Funny you should mention that. The WWW WAS invented on a NeXT, a computer by a company owned by Steve Jobs, whose OS, NeXTSTEP, became MacOS X, actually. But thanks for playing.
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@ marcusantoniouslee1

You know crap all about the mac demographic
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@Hasam1991
Er, I was using tablets well before apple came out with its pad. All teh Ipad really did ws move from a real HD to a solid state one.
@DeusXMachina If all you got out of that coversation from Violet is she mispelled something...let me break it to you gently...You're a moron.
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@Hasam1991

I'd be talking tablets. I have a museum of the things going back ten years. You're late to the party. Everything Apple produces is on commodity hardware. They're HP with better software.

Personally, I'd like to see more decent plastic like Samsung uses on the Nexus S. Go to a hospital and show me any quality component made out of metal. On the flip side, HP needs to choose plastic on a better criteria than that it's cheap because everyone else has already switched from the plastics of 20 years ago to newer plastics that are 10x stronger and 2x more expensive than steel by mass.

As to the point, why we're all beta testers, it's the buggered street and the suits that cater to them. If you can't make 20% margin the first year, no one wants to pay for it!
@Blueskip

Being that I made other comments, YOU need to learn how to read.
And you don't capitalize words after an ellipsis.
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@ tkejlboom

Commodity hardware? You've got to be kidding. Even the CPU is made by Apple.
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@DeusXMachina

Is Apple a code-word for Samsung? Cause they make the A4/A5 chips that Apple uses in their iPad/iPad2.
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Since the first got deleted
Michael Alan Goff 6th Jul
Apple doesn't make the A5, Samsung does.
@DeusXMachina Again I will state that if all you got was a grammar correction out of what I or anyone else said...Then the entire point I made previously was correct. Capatilized that just for you. Didn't spell check it either. Maybe you kin fin sum udder misteak two?
@ goff256
Please learn what you are talking about. The chip is fabbed by Samsung. It was DESIGNED by Apple. In particular, it was designed around the ARM core by P.A. Semi, a company Apple purchased years ago.
@blueskip

And again, as I said said more than a grammar correction, your point is irrelevant.
And stupid.
So it was designed by Apple using the people from the company they bought?

I guess the easiest way to innovate is to buy it.
@goff256

Can you PLEASE bother to research an issue before you waste everyone's time with a reply? P.A. Semi was founded for the purpose of designing variants of the PowerPC, a chip Apple helped design. In addition, it was staffed to a great extent by other former Apple and Sun employees. Apple buying P.A. Semi was just bringing them back into the fold.
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I tried iPad2 and took it back for lack of standards (no usb or SD, REALLY???!?), support of video playback (lack of codecs) and playing nice with other OSes (SMB and stuff). I then tried the Asus Transformer. Failed on the same terms except it didn't even have the more mature app store to pull from. I then traded it for a Acer Iconia A500. Best tablet out there! I don't know why people keep using the Xoom as the Android standard. XOOM SUCKS ON SO MANY LEVELS! Android rocks. Some hardware vendors get it and some don't (think they need to fix it).

@steve.griffis@...
@brant@...
You didn't really clarify. You should have said "Android rocks on a phone, but is not worth having on a tablet." If you had said that then your statement would have been accurate.
@brant@... I'm not fond of the Xoom, mainly due the cost, but I don't see where it sucks. The Iconia isn't too shabby other than the odd square ends.
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DeRSSS Updated - 6th Jul
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@brant@... the App stores are generally the same between the Android devices. The only difference is the hardware platform and capabilities. Of which, you have choices. This is what makes Android based solutions so great for the non-techno-fruit loving crowd.
@brant@...
If you bought an iPad2 without being aware that it does not have (native) USB connectivity or an SD slot, when all the ZDNet trolls carry on about this ad nauseam, then you are an idiot. If you truly NEED direct USB connectivity or a native SD slot, then you are an idiot for not ASKING if it had them! BTW, if you *had* asked, you may have found out that BOTH are available with an add-on adaptor kit.

Funnily enough, several of my friends who bought iPads bought the adaptors as well, but none of them uses these adaptors any more. They tell me they are unnecessary! Apparently they use this new-fangled thingy called wi-fi instead; who would have thought that could work?
@rahbm "Apparently they use this new-fangled thingy called wi-fi instead" (of usb). Yeah I just LOVE emailing pictures to my gmail account, then downloading them to my pad. That's so much faster than just loading the camera card straight to the pad. (NOT!!!)

Apparently they DIDN'T have a use for USB if they're using WiFi! But for the rest of us, maybe you haven't noticed but very few cameras have wifi for uploading photo's to a drive. In fact off the top of my head, I can think of all of NONE. And for Apple to be the king of video, I would "think" they'd understand that the iPad is a great device for viewing photo's and sorting through looking for good shots to keep since even the highest end cameras don't have screens large enough to see everything.
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Figures
rahbm 7th Jul
@blueskip@...
Very clever of you to carefully ignore the option of USING the USB/SD adaptors if you really want to copy your photos directly to the iPad which you would never buy in a fit.

If you honestly think that emailing stuff to yourself is the only option then you really don't have much of a clue, do you? Or are you just being deliberately obtuse just so you can keep mindlessly bashing Apple for whatever pathetic reason?
@brant@... I find it very suspect that you have ever touched an iPad 1 or 2 let alone bought one. The first reason you mention for returning it is the lack of USB and SD. These are two of the biggest talking points of small minded haters and everyone knows the iPad doesn't have them. If they were so crucial to you then you never would have bought on which leads me to believe it was all a lie.
@steve.griffis@... I got my HP Touchpad Friday, and am loving every minute of it. Best move I ever made. webOS is the best operating system anywhere. Beats IOS, too. The only thing that Apple has is a lead in the market and a mature app catalog. I have already received an update on my HP app catalog, and looking for regular updates every week, as the development of apps grow for Touchpad. My Best Buy has already sold out of its initial allotment, and my guy there says that Touchpad's, so far are outselling IPads from Friday's release through Tuesday close. When HP rolls out webOS on laptops, desktops, and printers next year, and launches their slab webOS phone, they will be way on their way to garnering a solid second place slot in the tablet segment in the short term, and many analysts indicate that additional enhancement in webOS will propel HP toward the top in the segment in a few years.
@Detfan

Hahahahahahahahahahahahahaha
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@Detfan
HAHAHAHAHAHEHAHEH yeah I also needed a good laugh!
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The_Omega_Man Updated - 11th Jul
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Do you really suggest
frabjous 6th Jul
@Detfan that ALL of HP's competitors will stand still "in the short term" much less for "a few years" while HP is propelled "toward the top of the segment"? Do those "many analysts" believe that, too? Can you imagine the shocked reaction of reasonable people to such an insane comment? And how do you come to have "your guy" at Best Buy? More and more, you sound like an HP shill...
@The_Omega_Man I appreciate the post. I'm now looking for the Transformer myself to check it out. I've looked at several but the only one I liked was one you didn't particularly care for which was the Acer Iconia A500.

I'm really liking the sound of the Transformer. It sounds like I finally found the one I want.
@steve.griffis@...
The Viewsonic gtab owner here at work has thrown up his hands and listing his on ebay. Why? So he can buy an ipad which operates the way it's supposed to.
@camcost@...
Actually it seems like many of us Android users are selling and buying ipads. I did the same thing.
  • Flagged
@camcost@... Why cause he's too stupid to operate it? (the obvious problem) Or "maybe" you can provide REAL reasons it doesn't operate "the way it's supposed to".
@camcost@... *******
Microsoft should wise up and use some of its gargantuan cash pile to buy a manufacturer or 2 and design and build its own proprietary system just like little old, lovable apple. The only thing left would be an apple core!

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