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It is time for Google to take control of Android

By | July 18, 2011, 5:24am PDT

Summary: The looseness of the Android platform has been its biggest draw, but there is such a thing as too much openness, and it is beginning to impact customers in ways that Google surely didn’t intend to happen.

One of the reasons Android has grown like no mobile platform in history is the open nature of the OS. OEMs, developers and buyers have flocked to a platform that allows modifications across the board, creating the ability for anyone to make Android look and work in many ways. The looseness of the Android platform has been its biggest draw, but there is such a thing as too much openness, and it is beginning to impact customers in ways that Google surely didn’t intend to happen.

Colleague Scott Raymond has penned a rant that points out how this openness bites users where it hurts. His problems with a Samsung Galaxy Tab 10.1 were caused by Samsung deciding to change core Android code in a way that broke the Tab’s ability to communicate with Google’s backend servers. Read that statement again, and then go read Scott’s piece in its entirety to fully understand what is going on with Android.

Breaking Android: Who is worse, Google or the OEMs?

Scott’s take on the whole Tab situation is understandable, he wonders if the fault lies with Samsung or with Google. My take is simpler, I put the blame squarely on Google’s shoulders as owners of the platform. No OEM should be able to change the core underlying code of Android for any reason. It is possible for a platform like Android to be open yet have core OS functions remain locked down. That’s what Google should have done from the beginning, but the loose way it has approached Android has failed to do.

I have been using Android phones and tablets since the beginning, and for the most part I love them. They work well most of the time and are a joy to use. That is the case until something goes wrong, and as Scott discovered it usually is the result of one of Google’s partners changing something on a given device that jams up the pipes.

I always suspected this was the case and it was proven to me when I switched to the Samsung Nexus S 4G recently. The Nexus S is Google’s flagship phone, and as such it bypasses all of the Samsung customizations in favor of running stock Android. This has resulted in a user experience better than I have experienced with all other Android devices. The operation of the phone is perfect, and the performance is stellar in every way.

This makes sense as Google uses the Nexus S to test Android builds before release. The device has no OEM changes to clog up the works, and Android runs flawlessly as a result. This demonstrates the benefits of locking down core parts of the Android OS, something Google desperately needs to do. The user experience varies so widely among Android devices that it doesn’t do Google any favors, and eventually it will come back to haunt them.

I have ranted before about Google’s need to take control of Android in regards to system updates and that remains unchanged. While the openness of the platform requires the participation of third parties in the update process, Google still needs to take control over how they are done to better serve Android device owners.

Google has acknowledged that is the case, and announced the formation of a coalition of major players at the Google I/O conference a while back. The sole purpose of this coalition is to make sure that Google controls the Android update process in order to guarantee that buyers of devices running the OS can be certain how and when system updates will reach them. Unfortunately, while smacking of good intentions nothing further has been heard about these improvements since the announcement.

My favorite tablet is still the original Samsung Galaxy Tab that I bought from Sprint. It’s a good tablet that became even better when Sprint recently released a major update that upgraded it to Gingerbread. Unfortunately, those who bought the Galaxy Tab from other Google partners are still waiting for this update, further demonstration of the broken system.

The time for good intentions has passed. Android device owners need Google to take control and make things work properly. Keep the platform open where it counts, but lock down the core parts of the OS to make partners toe the line. Customers will thank you.

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James Kendrick has been using mobile devices since they weighed 30 pounds, and has been sharing his insights on mobile technology for almost that long.

Disclosure

James Kendrick

James Kendrick has no affiliations or relationships that need to be disclosed.

Biography

James Kendrick

James Kendrick has been using mobile devices since they weighed 30 pounds, and has been sharing his insights on mobile technology for almost that long. Prior to joining ZDNet, James was the Founding Editor of jkOnTheRun, a CNET Top 100 Tech Blog that was acquired by GigaOM in 2008 and is now part of that prestigious tech network. James' writing has appeared in many print publications: Smartphone and Pocket PC Magazine, Information Week and Laptop Magazine to name a few. James' coverage of the mobile technology sector has regularly appeared in the New York Times, Salon.com and CNN/ Fortune online. Not just a writer, James has filmed numerous video reviews and how-tos that have garnered well over a million viewers. He has appeared on local news segments and been interviewed by the Associated Press on mobile technology topics. Additionally, James has been podcasting about mobile technology for years.

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RE: It is time for Google to take control of Android
FAULKNE 13th Oct
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.
May be in next life. The oppurtunitiy for android has passed. They should have taken a lesson or two from windows mobile. May be some teenagers have time to 'cusomize' their phone but average customers don't.

Nobody with basic IQ will buy the 'openness' story from Google. Where is HoneyComb source ??? They only want to fill their pockets. Should call them traitors.


With so many legal troubles and fragmentation, the fall of android will be twice as fast as it rose.
@owlnet +1
@owlnet
+1
@owlnet
As a 35 year old android user I cutomize my phone and tablets all the time.Its simple quick and lets me have it my way. I am not sure how old you are but it's not kids customizing phones but almost everyone who isn't tied to an apple product. You might want to catch up you seem to be a few decades in the past.
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@Fletchguy Sure let's all be tied to a mobile OS that isn't being updated on each handset, that is fragmented, buggy, and is NOT open source (as of Android 3x unless I somehow missed the big announcement of the Honeycomb source code being released to the wild by Google).

As for the Apple products perhaps you have not heard of jailbreaking - it's the equivalent of rooting an Android device and has been around since a few months after the initial release of the original iPhone 2G... As a 40 year old iOS user I have my iPhone jailbroken and my Nook Color rooted to run Gingerbread - despite my rant above I do not dislike Android at all in fact I find it to be a decent mobile OS I simply prefer iOS for many reasons - but the sheer blindness of you fandroids is a bit irritating.
@Fletchguy You need to get a clue. Sure, it's not only teenagers that are customizing their phone but it's FAR from the majority of users. You Fandroids go on and on about freedom and choice when talking about Android but cluelessly let it go right over your head that those on other OSes (be it iOS, WP7, RIM) have used their freedom to make a choice. They chose a different OS because they liked it better for whatever reason.
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@owlnet
Only one small problem with you idea. That is handset makers are used to paying royalties for their handsets. So them having to pay on Android and yet still have more control will not hurt the Android market. Customers are also used to every phone having a different interface and in fact updatable phones is only a fairly recent thing and the average user, not power user, isn't going to care about updates as long as the version they buy works for them.
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Here here!
kwabinalars Updated - 18th Jul
@tim.w.jung@... I think it is so easy for tech forum junkies to forget they are not the average user. The average user (My parents for instance) get a new phone about every year (cuz my mom sweet talks her way out of the regular 2 year cycle using her old lady voice). Every year my mom has to learn a new phone system. She never gets software updates. She just gets a new phone. Most of the time she could care less about what software it is running. She just wants it to look pretty and sound good when talking to her grandkids. Oh, and looking pretty is optional.
@owlnet

Nicely said.
0 Votes
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I'm glad I haven't bought a newer phone...
Bit-Smacker Updated - 18th Jul
@owlnet
I'm still irritated that I was an early adopter, first-day G1 owner (a.k.a. paying beta tester), and I was left at 1.6. I don't even have Flash capability, and half of the "apps" that are advertised on TV by major companies won't work on anything less than 2.1 (with the exception of redbox, which I downloaded a few minutes ago).

That said (since my carrier obviously would rather I buy a new phone with another 2-year contract), I really wish Google would offer upgrade options to people in my position -- when the carrier won't.

Oh, and I forgot about my wife's irritation: her Motorola phone is only 8 months old and it came with 1.5 with no upgrade option! What is that garbage? We really need standardization on OS version and functional experience. My wife's phone is so bloated with Motorola's UI modifications that it's irritating for me to use, with only stock Android experience.
0 Votes
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stop whining!
Linux Geek 18th Jul
If you don't understand Open source, don't use it.
So far OSS is the most innovative and the best business model!
0 Votes
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@Linux Geek And that is why open source is the most widely used platform... oh wait it's NOT. So best business model - NOT. Innovative? in the case of Android not so much as it is a clone of iOS and was formerly a clone of the BB OS. So innovative - NOT.
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@athynz BINGO! - well done
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Well said
Sagax- 19th Jul
@Linux Geek Android is Open Source. Open Source is open. Expect changes to be made by whomever has the ability to code. The best thing Google could do is message board/blog where users can report/discuss their phone's performance.
@Linux Geek If you don't understand the real world stay out of it. Oh, that's right you are not in the real world you live in your mom's basement.
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The problem is that android is linux. There is no helping linux thus no helping android.
@LoverockDavidson Which is why Windows Mobile has been the abysmal failure it is, right? Microsoft Mobile was there years before anyone else and like so many things that came out of MS someone else took the ball and ran with it while Redmond had that deer in the headlights dazed look on their face. I still remember Ballmer?s interview where he called the first iPhone a fad. Ballmer has no vision and until MS loses him and his posse MS will continue to lose market share until they are no longer relevant just like Borland.
open source doesn't matter to me anymore. I want stability.
@systemx
Go with Apple... trust me, you won't regret it.
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Even Apple suffers from such problems
rlawler Updated - 18th Jul
@Hasam1991

Even Apple suffers from such problems.

My recently purchased Verizon iPhone 4 can't be upgraded from the iphone 3GS. It turns out the iphone 3GS runs 4.3 and Vzn iphone 4 runs 4.2.
@Hasam1991
Unless you want to actually use your device and if your like me and want something sturdy. I fix phones and electronics and i will tell you right off that apple is my biggest money maker as they fail so much and are very fragile. I do hundreds of screens, digitizers, battery replacement, ear phone jack swaps and reformats each month on apple iphones and ipods it's crazy. Android phone I do get is basically roots and unlocks and custom roms hardly ever a repair except occassional water drop.
@rlawler: Huh! My iPhone4 is running 4.3.4, don't know why yours can't.
@Fletchguy - Please shoot me immediately if I ever start spewing gibberish like Fletchguy. I'm sure he doesn't repair electronics more sophisticated than, say, electric toothbrushes. If by some miracle he does work on electronics, I'm just as sure he generates more repairs than fixes.
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@rlawler It sounds like either your iPhone device might be defective, you don't know how to update the OS, or you are misinformed... iOS 4.3 runs on all iOS devices including the ViPhone. Have you tried syncing your ViPhone with iTunes and clicking on the update button? Granted I have the AT&T version but the update process cannot be that different between the ViPhone4 and the iPhone4.
@Fletchguy You have tried to spreed this FUD before and just like it the past I suspect you are so full of #$*& that your eyes are brown. First, with your vocal bias against Apple why would anybody believe any of your claims when it comes to Apple products. Second, if your claims were even remotely true Apple would not have the customer satisfaction numbers that they consistently have. Third, in my house we have 2 iPod classics, 2 iPod Touchs, 2 iPhones (wife on first, I'm on my third) and an iPad yet we have not experienced any issue that you mentioned on any of the devices.
@systemx
By Engels on Max Stirner:
"Look at Stirner, look at him, the peaceful enemy of all constraint.
For the moment, he is still drinking beer,
Soon he will be drinking blood as though it were water.
When others cry savagely "down with the kings"
Stirner immediately supplements "down with the laws also."
Stirner full of dignity proclaims;
You bend your willpower and you dare to call yourselves free.
You become accustomed to slavery
Down with dogmatism, down with law."
Not even down with the kings?
0 Votes
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I do not get it
facebook@... 18th Jul
Open source should be propietary? Good luck with that.
My phone and my wife phone are both rooted with a custom Rom (that we like a lot); I definitively don't like the stuff the carriers adds to the phone, it makes it slower and change the feeling of the Android.
Ideally I will like my phone OS to be a clean Android, always updated with the most recent version straight from Google with nothing added by the carrier.
@everinm
Ah, so nice not to have to root my iPhone, it works perfectly out of the box without crapware or carrier add ons or carrier logos on my phone...
@Hasam1991
yup right out the box..just dont grip it in your hand, dont set it down to rough or it shatters and don't forget your only renting it and if you do what stevie doesn't like he can zap it and your out the cash. Iphone is far from perfect, butt ugly and it comes with that dork looser image if you have one lol
@Fletchguy

I think someone's jealous...
@eak2000 That seems to becoming more and more obvious isn't it. I guess since he is still in elementary school (or atleast has the maturity level of somebody who is) all he knows is to pick on the one you like.
@everinm It also allows you to turn on features that the carrier doesn't want you to have and I like that. happy
Google is not very interested in Android. For now it is and they are allowing free play which is good.

Wait for the CHROME TABLET AND PHONE. I believe it is going to be out. CHROME IS VERY MUCH SUITED FOR TABLET COMPUTING.
@joshooi
Chrome is a browser... not an OS
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@Hasam1991 You just outed yourself as a non-technical person posting on a tech web site! All credibility lost!!
@AboveAverageJoe
@Hasam1991 may be wrong, but technically it is a browser interfaced OS. And it runs on Linux, which GNUed, once it is GNUed, they have to open it and allow modifications to it. Since both Chrome Browser and underlying Core OS are Open Sourced, anyone can release an alternate to ChromeOS with all the same features and thus make it possible to fragment. I am not saying people (such as XDA Forum members) and OEMs would take pains to develop an alternative immediately, but it is not impossible to fragment it.
0 Votes
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Anyone who says Hasam is wrong
Michael Alan Goff 18th Jul
Doesn't understand that Chrome OS is just a browser. >_>

Even though it is an OS, it isn't a full OS in any respect.
@Hasam1991
Ummm guess you don't read much chrome OS has been going for awhile now lol just few years behind you ll catch up in 3 years to today but still be behind lol
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@AboveAverageJoe, Fletchguy - You guys are tools. Seriously. ChromeOS is an OS but Chrome is a browser so yes what Hasam1991 posted is correct. Nice try there guys, better luck next time.
@joshooi
I love google and android but chrome sucks
@Fletchguy - You can't be real, nobody is as dumb as you appear to be! lol
0 Votes
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@joshooi
Google tried the phone route before where they made/sold the phone and that didn't work out so well for them. I don't see them making the same mistake again. Now if it was Europe or Japan then it would have worked. They are used to buying a phone without a discount and buying from anyone. America has become addicted to the discount phones for contracts, to try and change that now is going to be very hard to impossible.
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@Rama.NET
You can have commercial programs on Linux all you want. You can even have commercial windowing programs and there have been those in the past. If Google modifies the kernel then they have to release that code. If they build a whole new interface that isn't X-Windows they don't have to release the source at all. If they make a new browser they don't have to release the source for that either. I suggest you read the GPL and LGPL and learn exactly what each license allows and how it effects the entire Linux stack from the iron up.
What exactly is missing from the iPad that everyone complains about? what do you mean when people say it's not open? I can do everything I need to on iPad... it just works and the battery life is great I charge it once a week...

What's missing??? you really have to be an idiot to go with Android...
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@Hasam1991
Majority of Fandroids complain about is missing Flash, but success of iPad speaks differently though.
@Rama.NET Did you see into the future and know a Fandroid was going to post that happy
@Hasam1991 how is that iPad Flash working for you?
@tn77

Pretty good thank you. I don't seem to have a problem visiting sites of viewing vids online on my iPhone. How about you? wink
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.

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