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Review: Motorola XOOM, brimming with unrealized potential

By | March 10, 2011, 4:04am PST

Summary: There has not been a single Android device yet to hit the market with as much potential as the Motorola XOOM; sadly, it is unrealized potential in its current state.

Motorola delighted CES attendees in January with the unveiling of the XOOM, the first tablet running Google’s Honeycomb version of Android optimized for bigger devices. It raced to get the XOOM released and as the first legitimate Android tablet to market, it has potential written all over it.

The XOOM will be the first tablet with Verizon’s 4G (LTE) connectivity integrated when Motorola gets the hardware upgrade ready to release in the future. It will have the ability to augment the installed memory with a microSD card, when the software is upgraded to enable it. With Honeycomb onboard, it will be able to run thousands of apps optimized for the tablet screen, when they are written and released to the Android Market. The web browser will offer a desktop-like user experience, when Flash (though promised in January) is finally released. There has not been a single Android device yet with so much potential; unfortunately, it is unrealized potential in its current state.

Check out the extensive Motorola XOOM photo gallery


Image Gallery: Check out the extensive Motorola XOOM photo gallery with Honeycomb. Image Gallery: XOOM Image Gallery: XOOM

Hardware:

  • CPU: Nvidia Tegra 2, 1 GHZ dual core
  • Memory: 32 GB
  • Storage: microSD (not yet enabled)
  • Display: 10.1-inch, 1280×800, 150 dpi
  • OS: Android 3.0 (Honeycomb)
  • Slots/ ports: microUSB, miniHDMI, microSD, audio, SIM (LTE)
  • Battery: integrated, 24.5 W/hr
  • Connectivity: WiFi a/b/g/n, Bluetooth, 4G (LTE 700, not enabled), CDMA 800/1900
  • Cameras: 2.0 MP (front), 5 MP rear, digital zoom, autofocus, dual LED flash
  • Dimensions: 9.8 x 6.6 x 0.5 inches, 1.6 lbs.

The XOOM is well constructed out of black anodized aluminum with a soft coating to improve the grip. The edges are gently curved giving the XOOM a nice feel. The bezel around the 10.1-inch screen is narrow which can make holding it for extended periods in portrait orientation a bit difficult without touching the screen and triggering unintentional events. Otherwise the XOOM feels solid to hold and easy to operate with a soft touch.

All of the ports are on the bottom of the device when in landscape orientation which feels a bit awkward at times. Motorola decided not to use the microUSB standard for the charging cable, using a thin proprietary connection instead. This charging stem feels very flimsy and requires care to not put pressure which would likely result in damage. The microUSB port included is for connecting to a PC only, and will not charge the XOOM.

The 2MP webcam on the top front of the device (landscape orientation) is good for video conferencing using the included Google Talk app with video enabled. Calls are of decent quality and the camera captures good video. The rear camera can be used to take both still photos and 720p HD video. The quality of the shots taken with this 5MP camera are OK, but not outstanding. The Honeycomb camera app that runs the cameras has a lot of features and is fun to use.

Next to the camera on the back of the XOOM is the power button, which is an odd placement. I quickly got accustomed to this position, and the power button has a solid feel that makes it clear when the button has been pressed. The two stereo speakers are also on the back of the device, and are capable of playing quite loudly with minor distortion noticeable at higher volumes.

The only controls on either side of the XOOM are the volume up/down buttons on the left side. These buttons are extremely small, making them hard to hit decisively. Turning the volume down quickly is harder than it needs to be which would be avoided with larger buttons.

The XOOM can be rotated to any of the four orientations to fit personal preference, and the display autorotates smoothly. This screen rotation happens quickly, although lag is detected once several apps are running at once.

This lag occurs more frequently than I would expect, and sets in after a few apps are running at once. The dual-core Tegra processor is a very fast CPU, but the XOOM regularly bogs down with several things running. This will need to be addressed, either in updates to Honeycomb or by Motorola.

Honeycomb and apps »

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James Kendrick has been using mobile devices since they weighed 30 pounds, and has been sharing his insights on mobile technology for almost that long.

Disclosure

James Kendrick

James Kendrick has no affiliations or relationships that need to be disclosed.

Biography

James Kendrick

James Kendrick has been using mobile devices since they weighed 30 pounds, and has been sharing his insights on mobile technology for almost that long. Prior to joining ZDNet, James was the Founding Editor of jkOnTheRun, a CNET Top 100 Tech Blog that was acquired by GigaOM in 2008 and is now part of that prestigious tech network. James' writing has appeared in many print publications: Smartphone and Pocket PC Magazine, Information Week and Laptop Magazine to name a few. James' coverage of the mobile technology sector has regularly appeared in the New York Times, Salon.com and CNN/ Fortune online. Not just a writer, James has filmed numerous video reviews and how-tos that have garnered well over a million viewers. He has appeared on local news segments and been interviewed by the Associated Press on mobile technology topics. Additionally, James has been podcasting about mobile technology for years.

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RE: Review: Motorola XOOM, brimming with unrealized potential
FAULKNE 13th Oct
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.
What's even more funny is that my non technical frinds know what the xoom is but they're not all aware that the ipad 2 is dual core! This could be disastrous for Apple.

Even more, after using the xoom for a little more than a week I can say the only thing I would like more is a model with a 7" screen.
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non technical
banned from zdnet 10th Mar 2011
@Peter Perry
even more funny is that no one outside of this little IT bubble here cares what a dual core tablet is. and besides, you just have to love all the "features" of the exhume that not really exist (flash support, sd card support, 4g, apps).

sounds like a bad joke or a parody of a tablet: hey, please buy our overpriced "ipad killer" and we promise it will have all the features that we already have as empty bullet points on our list. and don't mind that other tablet, the samsung tab, didn't get an any OS upgrade as most other android devices. ours will. sometime. in the future. maybe.
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@banned from zdnet I'm glad someone else noticed that some of the most highly raved about features are at this point "promiseware" at best.
@banned from zdnet
It's better than the iPad2, period.
@banned from zdnet you're bitter because even without those features it still beats the new iPad 2!
@banned from zdnet The issue is that it's just a couple of features that are not fully implemented, but will be within a couple of months. What's the big deal? It's still the same piece of hardware. No need to spend more money in the future to update the device. It's all there. It's just a matter of turning on the switch. Not the case with the iPad2. Can you improve the cameras on the iPad2 in a couple of months? Can you increase the memory in a couple of months? Can you activate the SD card slot in a couple of months? Oh, snap, that's right, it doesn't have one! Etc, etc.
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@Peter Perry I'd imagine that it is due to your overwhelming Anti-Apple bias and that you raved about a device that is more expensive and full of "promiseware"
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@athynz no, I am saying this because it actually is better dumbass.

Both cameras are better.

The CPU is essentially the same.

The GPU are probably comparable.

I don't have to buy a HDMI Dongle because it is built in.

I have standard micro USB connectors.

My Tablet charges in roughly an hour and 20 minutes.

The Screen has better resolution with true widescreen 720P capability.

I have two speakers.

I can download music, books and movies from any site that wants to sell on the platform without Jobs permission.

I will have Flash Shortly!

I will have 4G Shortly!

Documents to Go is more functional than I work and cheaper!

I can't help if you guys hate Android but that doesn't change the fact that the Xoom is better than the new iPad!

Oh and one more thing, it is smart enough not to spell check the search box!
  • Flagged
@Peter Perry

For the real world, they only thing that will matter is that the iPad 2 will not hang and crash. Google software is always in beta.

But, of course, the iPad 2 cannot compete because it does not have integrated Google spyware. That is something you technical people love.
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Where are the no-Flash bashing rants
MacCanuck 10th Mar 2011
Jobs' (Apples') reasons for not wanting Flash on mobile centered around...
- it eats up battery life/processor time
- it has security risks
- poor or no multi-touch capabilities
- proprietary vs open web standards (yes, iOS is proprietary but no worse that hypocritical Google pushing it's own video codec WebM/VP8, supposedly because it's open vs H.264, yet Google supports the closed, proprietary Flash... so much for "open")
- Apple having to rely on Adobe's development time table instead of it's own

Considering that after 4 years (the iPhone announced in January 2007) that there is still no fully functional Flash for mobile devices, I think Apple's stance has proven to be correct and substantiated re having to rely on Adobe.

The fact is, Apple is constantly criticized for failing to provide something that Adobe has yet to deliver.

Where are all the Apple-has-no-Flash bashing Android fanboys to point out that Xoom doesn't yet have Flash though that was supposedly one of the promised, iPad-killing features?
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agreed
banned from zdnet 10th Mar 2011
@MacCanuck
hypocrisy towards apple is the norm here in IT doofus lala land.
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@banned from zdnet hipocrisy towards apple? Step out of the reality distortion field for a second and remove the blinders!

Apple tells vendors if you want to sell in our store you cannot provide a link to your external site... they block the ability to download mp3 files from Amazon on the device so either you buy from apple (often for more money and with Drm) or you side load through iTunes but this isn't monopolistic unless microsoft does it... all of this is basically extortion for their users and their vendors but Apple gets a free pass right? If that were MS or Google pulling that stuff you would be crying foul.

Anyway, I think you get the picture, Apple is going to get everything they deserve but this time I hope the company isn't able to rebound.
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if only the apple haters...
banned from zdnet 11th Mar 2011
@Peter Perry
... would know what they are talking about, then maybe coming here would be even more fun.

theres is NO drm in the itunes store for music. no drm. since 2007. in addition to using apple's store (or instead of it) i can buy any music from any site on the interwebs and play and load it on my iphone or ipad. even from amazon. just a simple fact for your consideration.
@MacCanuck That's not the issue. Flash IS supported by Android, and it's not supported by iOS. It's very simple. It's not on the Xoom yet, but will be as opposed to NEVER on the iOS.

Imagine the outrage if iOS users didn't have the youtube app available on their device? There would be a lot more complaining then for sure.
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why?
banned from zdnet 11th Mar 2011
@mrxxxman
if there wasn't a youtube app, iOS users would simply use safari to navigate to the youtube-site, dummy. and contrary to common belief of the apple hating ITtards, youtube videos are not encoded in a special flash-format, it's simple h.264, perfectly playable on any iOS device. like almost any video on the web now. even most of the pron-sites changed their encoding from flash to h.264. when that happens, you know it's over for an ancient, proprietary, battery killing, crashpron, security nightmare piece of software crap.
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Thank you JK. All you've done is confirmed what I was already thinking in that I'm going to wait for Google to work out their $800/$600 beta.

The Xoom has so much potential and it's a shame they rushed this to market just to beat the iPad2 which I was not going to buy anyways.
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It's all about me
Robert Hahn 10th Mar 2011
"it's a shame they rushed this to market just to beat the iPad2 which I was not going to buy anyways. "

Darn. I'm sure if they'd known that, they'd have delayed the release.
I don't trust Motorola to enable anything that is not enabled on day 1: consider the Comcast DVR (made by Motorola) that still does not have the USB or Ethernet ports enabled. One could argue that Comcast is blocking that, but Motorola could make drivers available without Comcast, yet they choose not to.
@steve@... you have to remember this is a developer device so its not just Moto here, Google has a big hand in the updates. My Xoom has been great and I haven't run into the numerous FCs written about her. I agree it needs to mature and I recently wrote that in a post I did about the Xoom. Just as the G1 had growing pains (man that was buggy at first), the Xoom is nowhere near as buggy and when the first updates roll out, this device will be truly amazing (my opinion of course). Also, remember the price isn't that expensive. $599 for 3G/4G with 2 year contract, $549 wi-fi only. More than competitive against other tablets out there.
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@flippedout As JK is alluding to, the price is only competitive when the features are enabled. I believe that what you're seeing with the current state of the Xoom is on par with what you would see in a beta of other devices. Only now you get to pay $$$ for it.
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@david.daugherty Even with those features not activated yet, it's still a better tablet than iPad2. Still has better usable specs including built-in HDMI. No need to pay another $40 to get HDMI like on the iPad2 which bumps up the price to $539 which is the rumored price of the wifi only Xoom sans contract. When that comes out, it's so long iPad2.

I'm telling all my friends, family and co-workers to wait for the wifi Xoom if they don't need 3/4G. Convincing everyone I know not to buy the iPad2 since they are in no hurry to buy a tablet anyway.

The issue is that this isn't beta hardware. It's more an issue with software and driver updates.
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"Unrealized Potential" a nice way to say it
patrick.moorhead@... 10th Mar 2011
I love Android devices and have owned 5 of them. I like my Atrix and liked the HTC EVO 4G when it came out. I own the XOOM too. I want Honeycomb to succeed for the sake of competition.

With that said, I am very disappointed on how many things go wrong with my XOOM:
- OS lockups requiring hard resets
- application lockups
- UI "pauses" including auto-orientation
- minimal video format support
- no Netflix, no movie rental service
- DLNA issues (yeah, geeky I know)
- future Flash, 4G

I know all this will get fixed in time as I saw with my G1, but it sure is frustrating. Go Honeycomb!
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@patrick.moorhead@...
I'll have to agree with you on many of those points. As an owner of an iPad and a Xoom, I feel I have a unique experience. I much prefer the open, customizable, configurable platform of the Xoom. It does have it's downsides.
-OS Lockups - I have had one instance
-application lockups - only happened in a couple instances
- minimal video format: not sure what you mean here, get a player like 'RockPlayer' to play AVI/Xvid files. (you're not going to be playing those on an iPad)
- DLNA issues - do you have an application you use that allows you to access DLNA devices?
- waiting for flash.
- dont care about 4G. Do you even have coverage yet?

These are the only downsides. Everything else is an upside!
@QuietSeditionist

Do either of you guys have any issue with the speakers being on the bottom of the device? I have heard that laying it on your lap is problematic for watching movies and stuff, so you have to hold it up (at least I think that was the xoom, i've been reading about a lot of different devices lately...)

Man, I really wish the XOOM was already fully baked with all the bullet-points in- it really sounds like the way to go as far as freedom and tech specs... I like Apple's UI, the user experience is very seamless in my opinion which counts for a lot, but the ability to use more file formats, and the spec advantages of the XOOM (or at least everything it's supposed to have when all is said and done) outweigh that for me I think. I'm still on the fence about getting ANY tab though... between my phone and laptop I just haven't been convinced I need one of these yet.
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@patrick.moorhead@... My OS hasn't locked up yet. My browser has once. The format support for movies is actually top notch if you look at all the files it does support but the new DRM options aren't implemented by any movie providers yet.

As for Flash and 4G, that's okay I can wait because Verizon is telling me the end of this month.
@patrick.moorhead@... But isn't that the price you pay for being a first adopter? Same thing happens in iOS devices. I don't see a difference. The iPad had issues as well out the box with many of the things you list. And some of them got better after updating the OS late last year.
The nook and kindle also has a lot of potential.
@m3kw9 compared to eachother yes...compared to the iPad/XOOM/Galaxy though.... not really.
too bad the xoom is so expensive and crippled with the stupid data contracts.
Indeed, it has potential that is being smothered to death by their greed.
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@reapur
There are no data contracts. You can buy it without a contract, and a Wifi only version is supposed to be coming along at some point...
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It's all greed
Robert Hahn 10th Mar 2011
@reapur Whose greed? Yours? Why don't you want to hand over your money? Greed, that's why.
Why proprietary charger? What is wrong with microUSB?
Why small buttons?
Motorola idiocy is really hard to explain. Will wait till HTC or some other brand come about with well thought out ergonomics. Hopefully by that time other Honeycomb problems will be sorted out.
However Apple is not getting my $$ - I refuse to follow SJ ideas of protecting me from myself, using iTunes and spending the rest of my days in isolated Apple bubble in general.
@maxtov@... because the USB is limited and the proprietary charger literally charges that 4000 Mah battery in under 1.5 hours, the USB chargers are never this good.
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[jedimindtrick]The Xoom is awesome and delivers everything we say it will...eventually[/jedimindtrick]

Seriously though why do I feel Motorola's poorly executed launch (and device for that matter) puts a public perception smudge on what should be a very good tablet OS. I find James' comments on frequent crashes really telling; this product was truly pushed out too soon.

And can we please move on past proprietary power cords?

Nnnnnnnnnext please!
@CTSLICK Frequent crashes? What does that mean? Many many users have disputed that. If it does crash, I bet it's under the more intensive type of usage. The kind most people don't do very often. Considering that the iPad2 doesn't multi-task it's difficult to compare apples to apples
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@mrxxxman
At least Apple's instant task switching doesn't crash! But I just don't understand how my music keeps playing in the background when I'm browsing the web without the benefit of multitasking. The iPad is truly magical.
@kenosha7777 your music keeps playing because Apple only allows their own apps to multitask and everything else is relegated to task switching.
I would buy the Xoom today if for one thing... the screen brightness. I have used the Xoom in the store quite a bit and read several reviews regarding screen brightness / contrast not being good even at maximum levels. I agree with this with what I saw at the store when compared to other tabs at max levels (iPad / Galaxy). I have posted about this at other forums and several Xoom owners state they have no issue with the screen brightness / contrast. I realize this issue is a matter of opinion, but it seems pretty critical to me at this price point.

I am really hoping Motorola / Google can (and will) update the software's limit on the brightness and adjust screen contrast or temperature for better viewing. I would probably buy it today if for this reason. The rest of the issues mentioned will get taken care of in time and think.

Any thoughts?
@jmautobot I don't know what you're seeing but I have several movies on here running in h.264 format and the pictures quality is excellent with great contrast.

You have to realize, the content matters too and there's literally nothing on the tablet by default that will show how goof it is.
funny that people are defending a product that the reviewer does not even recommend at the end...and there won't be any lines wrapped around anywhere to get it
funny to read so many people defending a product the reviewer doesn't even recommend...I doubt any lines are forming anywhere to buy it, either...
Hope I could get my hands on the Honeycomb as early as possible. Video chat and a 3D, vector-based Google Maps makes honeycomb the most awaited one.
http://www.techreign.com/2011/01/next-android-honeycomb/
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no micro usb charging
medwar@... 31st Mar 2011
I did buy the Xoom but returned it in under an hour when I learned there was no charging via the micro usb. I have a lot of 2.1amp usb chargers and even a slow overnight trickle charge from a standard usb is far better than a special charging jack.
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attent
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