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Tablet maker’s dilemma: cheap but different

By | April 11, 2011, 5:08am PDT

Summary: Like commuters on a crowded subway jostling for a steady position for the trip, OEMs making tablets are looking to grab a good spot in the market, and they face a big dilemma.

It seems like we’ve been saying forever that the tablet space is about to heat up, for the simple reason we have. It is getting closer to happening though, as a handful of Android tablets are now hitting the market. Like commuters on a crowded subway jostling for a steady position for the trip, OEMs making tablets are looking to grab a good spot in this budding market, and it’s not going to be easy. They are faced with a big dilemma: make tablets very cheaply but different enough from the competition to capture attention. What they are about to discover is these two objectives are mutually exclusive.

Apple set the pricing bar for the iPad, and to the surprise of many set it extremely low. Tablet makers are scrambling to produce competing products at the iPad’s entry price point, and in some cases changing strategy to accomplish that. Tablets are viewed by consumers as extra devices and not something they must have, and that makes the price very important. Buying a tablet is much like an impulse purchase, so the price must be low.

The lower the price point the more effort OEMs spend producing tablets with load-outs similar to the iPad to have a chance in the market. This takes the effort away from adding features to new tablets that make them stand out from the crowd. Without special features, tablets are competing solely on price. That is good for consumers, not so much so for tablet makers.

A couple of tablets that add new features to the mix to stand out are the upcoming HTC Flyer and the Asus Transformer. HTC is adding pen input to the standard Android tablet feature set, and Asus is adding a keyboard dock that turns its tablet into a laptop. Both are interesting approaches that add value to the consumer, but also add price to the product. What remains to be seen is if this additional value is recognized by buyers and if they will be willing to pay the price, or if they will pass on the higher cost tablets and go with more traditional products.

We’ve seen this situation in the past with Tablet PCs that are full laptop computers that add swivel screens allowing operation as slates. These are still available in the market and are good laptops with outstanding pen input features, but they’ve never penetrated the consumer market in numbers because of the higher price they command due to these extra features. Manufacturers face an extra layer of marketing to convince prospective buyers they are worth a higher price, an effort that so far has failed. It’s a catch-22, extra marketing and the cost that goes with it to have a shot at selling the feature to the public, which in turn makes the product less price competitive in the market.

We are seeing the first of the Android tablets hitting the market with pricing that is competitive with the iPad, as companies know the score. So far these tablets all look much the same in the way of hardware and features. While the products appear to be good buys for the consumer, there’s not much making one stand out over the others. It’s going to turn into a real scramble, with pricing the only attraction to draw in buyers in significant numbers. The dilemma facing tablet makers is going to be evident very soon, and it will be interesting to see how they deal with it.

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James Kendrick has been using mobile devices since they weighed 30 pounds, and has been sharing his insights on mobile technology for almost that long.

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James Kendrick

James Kendrick has no affiliations or relationships that need to be disclosed.

Biography

James Kendrick

James Kendrick has been using mobile devices since they weighed 30 pounds, and has been sharing his insights on mobile technology for almost that long. Prior to joining ZDNet, James was the Founding Editor of jkOnTheRun, a CNET Top 100 Tech Blog that was acquired by GigaOM in 2008 and is now part of that prestigious tech network. James' writing has appeared in many print publications: Smartphone and Pocket PC Magazine, Information Week and Laptop Magazine to name a few. James' coverage of the mobile technology sector has regularly appeared in the New York Times, Salon.com and CNN/ Fortune online. Not just a writer, James has filmed numerous video reviews and how-tos that have garnered well over a million viewers. He has appeared on local news segments and been interviewed by the Associated Press on mobile technology topics. Additionally, James has been podcasting about mobile technology for years.

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RE: Tablet maker's dilemma: cheap but different
non-biased 14th Apr 2011
@mswift@... Compared to other tablets apparently there is reality to the claim.
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It is a slow rolling snowball right now but the more peopld that see these Tablets playing HD Video or Flash on the web and even classic console games with a controller the more they will catch on.

Let's face it, the only people who think Apple is the only game in town are those who are fans of the system.

Now let me say, I don't find the iPad 2 to be a bad device but I don't appreciate the very restrictive control they put on their vendors or the fact that they remove choice from their customers.
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@Peter Perry But that is who Apple is and what Apple does. They are making money and have a loyal fanbase so they won't stop doing what is making them money. I agree with you completely though so don't get me wrong there. I think iPad 2 is a great device, but once I get an iPhone 5 to replace my 4, an iPad 2 or 3 just won't be worth it for me. I'll rock an iPhone 5 and an ASUS Transformer for my Android/Tablet needs. I'll have the best of both worlds in my opinion.
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Yes, and that is precisely why.....
Economister 11th Apr 2011
@Bates_

they will never get any of MY money. I value my freedom a GREAT DEAL.
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Two ways of looking at the same situation.
James Quinn 11th Apr 2011
@Economister
We've talked about this before and the only reason I'm repeating myself is to make sure both sides get an airing. I look upon Apple's policies like I would my hiring a "wilderness guide" this person is the EXPERT of a given area. He/she knows the dangers of the terrain and the wildlife even the plants that are OK to eat and the ones that might make me sick. If I wish to walk off in a direction the guide does not want me to I fully expect said guild to stop me before I walk off a cliff face. Now sure that does upset my freedom but I find freedom is much more enjoyable while I am amongst the living:P I could argue that I do have the skill set to do my own wilderness travel and in my case that is likely true but heck I do that kind of thing for a living and when I play I don't want to be working.

The simple question is this .... Is my "freedom" limited? I suppose it is I can't really argue against that point. Still to me it's a prison I willingly entered and find myself enjoying so I can't say I feel hindered at all. I understood the terms at the start and found them doable. Now I think many here will find that the average consumer does not want/need/or care about becoming a wilderness guide. They have jobs and tasks that require their time and energy and if they are going to go for a hike they will likely hire someone to guide them rather than take the time to learn the ropes, and be happy for it. I think Apple has got this one right for MOST people not all mind you but many and it's consumer lines have proven that of late.

Pagan jim
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Bad analogy
Economister Updated - 11th Apr 2011
@James Quinn

We are not talking about a wilderness trip. We are talking a trip to the local corner store. I do not need ANY guidance to go there, nor do I want any. If I did go on a wilderness trip I might be seeking all kinds of guidance and hand holding, but this is my every day life activities we are talking about.

Now if booting your computer seems like the beginning of a wilderness trip, then by all means, get all the hand holding you need, from whomever you trust. And I think Apple is doing a fine job in that regard. There is a huge need for simplicity in computing, but it is generally not for me.
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there's another issue you didn't address
Will Farrell 11th Apr 2011
@James Quinn
What if the guide stopped you from exploring on your own not because there's a cliff there, instead because he didn't want you to see something he couln't control or profit from, like more interesting trails or even a better guide or camp ground that he can't compete with?

Maybe Apple wants you in their controlled eccosystem, because venturing outside of it is out of their control, and hard to profit from if you happen to find that there's a better place to shop instead of iTunes?
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RE: Tablet maker's dilemma: cheap but different
dave95. Updated - 11th Apr 2011
@Bates_

I think so long as Apple continues to build devices, there will always be those who feel the need to argue about freedom and choice, for some reason. Give it a break guys, clearly Apple's devices are not for you. They don't seem to have a problem selling to the vast majority of consumers though who made their own choice in going with Apple. My personal reasons for choosing Apple is playing in a tightly integrated ecosystem with the largest selection of curated and quality apps, content. I can't seem to find other stores and platforms that offers me this "choice".

But the funny thing about Apple's iOS devices is it can also be jailbroken.
@Peter Perry:

Agreed. And for me, I'm glad to see more tablets popping up in the major electronics shops. I see tablets like todays laptops --- great to have a machine that I can just fold-up and take with me. Having a data service plan isn't necessary b/c everywhere I go either has WiFi or a physical data access available.

I want a tablet to keep in the den or the bedroom. A light machine to access the web before bed or just after waking up --- without having to go downstairs, open the laptop, and sit at the table or on the couch.

It's still a bit of an entertainment-like device for me.
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Agree 100% (nt)
Economister 11th Apr 2011
@jlt0x
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@jlt0x
For me the ability to do what you mentioned but also open a work email, view a document, note it or highlight it or save a copy for later viewing (in bed with a cup of coffee or...)

Thats the function at a minimum I want from a tablet.

iPad - nope
Android - tbd....

sad
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@rhonin: Why not iPad?
Bruizer 11th Apr 2011
I use it just as you indicate.
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@economister

freedom eh? unreal.
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Did you wish to make a point?
Economister 11th Apr 2011
@sportmac

I am waiting....................
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Get off the Fanboy wagon
thofts Updated - 11th Apr 2011
@Peter Perry
You seriously think Apple's sales come from fans?? If you think anyone who buys an Apple product is a fan, you are wrong. These people are just everyday consumers who have complicated lives and want a little simplicity. Yes, there are some fanboys of Apple...just like Android has fanboys..(maybe fangeeks if a better word there) but 98% of Apples sales come from Mr. and Ms J. Average.

So keep on yelling "fanboy fire" while your favorite manufacturer tries to hit the general consumer market...but has a hard time keeping up with Apple.
in the store, try it out and become a fan of it. Fanboy is and always has been nothing more than a tactic to insult the opponent so as to shut down the debate you are losing.
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@thofts have you seen the interviews of people waiting to buy the iPad 2 they all admitted to drinking the kool aid.
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@frgough@...
given to a person that disregards countrpoints and opposing facts in an attempt to bolster their losing position in the debate.

Silly me.
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@Peter Perry I believe what you say may be valid for you but for most consumers freedom and choice isn't about the tech function of the product they choose to purchase. It is about the the actual life freedom they acquire by not having to deal the technical aspect of their stuff.

I think you could have an argument to this if Apple was not delivering on it's product and services promises, but this simply isn't the case and I think it is fair to say that at this point Apple sets the standards in these areas.

There is nothing wrong with being a fan of something because admiration is something that is usually earned, by contrast, detractors require no real relationship to the thing they deride.

I think the "freedom and choice" rhetoric is mostly an advertising ploy, because when you get down to it it doesn't add any real freedom or choice to the user's actual life and curated ecosystems seem to be a better choice if that's the aim.

You yourself may find value in being able to tinker with your technology choices because you are a technical guy and you enjoy it...there may be even more folks that fancy themselves as techy, but the vast majority of consumers just want stuff to deliver what it promises.
@Peter Perry
Here's the deal: I own several Apple products, and, quite honestly, don't feel the least bit restricted as far as what I can do with them. There are so many comments about people being down on Apple because they feel Apple is controlling their lives, restricting what they can do with their stuff, etc. As far as controlling their vendors--if that's what it takes to produce a quality product, so what? Seriously--what am I missing?????
In other words, it doesn't matter. With millions of iPads out there, the pressure is on the web to move away from flash, not on poorly selling devices to offer it as a selling point.
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@frgough@...
Dead horse dude.
For those that need it or want it, it is a deal breaker.

plain
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@rhonin For those that need it or want it, it is a deal breaker.
You are correct about that but his point stands. For every person that complains about no flash on iOS devices there are tens or even hundreds of thousands of people that don't care. For those that needed it, it is an issue, but for the VAST majority it is not an issue at all.
@Peter Perry

It is a very slow rolling snow ball in Android Land and by the time the manufactures figure out what is going on, it will be Spring and the snow will be all used up.

Lets face it, the only people that think Android is the only mobile game in town are the ones that are fans of the system.

Peter, do this. Do some research. Plot out the device uptake rates of iOS on smart phones, Android on smart phones, iOS on tablets (exclude the iPod Touch) and Android on Tablets (starting with the Tab). Normalize the X-Axis to the release quater of each category.

I have been wondering what it would look like if the Touch was included. That might actually explain the rapid device uptake of the iPad.

It paints a bleak picture of Android on tablets.
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Interesting
Economister 11th Apr 2011
@Bruizer

The opening bell has barely rung, and you are declaring a winner. The really interesting question is this: Why do you feel a need to do that?????
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@Economister

Where did I declare a winner? All I said were simple facts.
1) Current Android Tablet devices sales have been very lack-luster.

2) Device uptakes currently paint a bleak picture for Android.

You can do the same research and what conclussions do you reach? That Android on tablets has a bright and shinny future? Given that iOS still has roughly 50,000,000 more units in its eco-system than Android in its eco-system...
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RE: Tablet maker's dilemma: cheap but different
rhonin Updated - 11th Apr 2011
@Bruizer
When you mentioned it will be Spring and the snow will be all used up .

The same was said on the Android phone. We see how that one is turning out.

Tablets are much closer to traditional computers. MS still has not really weighed in on this. That is a tale yet to be told.

Hence why people call them "media tablets" all of the time. These things will be about media. From traditional print to music to film to entertainment. Secondary uses will be things like basic surfing and email. Tertiary uses will be actual productivity but even then, it will be different than traditional computers. Witness the new cross platform SDK for PhotoShop.

All of this leads to issues with distribution of not only the media content but of the hardware. At this point, Apple is the only player with all the solutions in place. This is one of the reasons the device uptake on the iPad is not looking anything like iOS on phones, Android on phones or computers in general. Android tablets are looking like a traditional uptake similar to iOS on phones or Android on phones (note: neither iOS or Android had a breakout first year).

So when Peter Perry is talking about a slow moving snow ball, he is right but only in relation to Android tablets. The snow ball is already half way down the mountain on the iPad.

The long pre-announcement of the Tegra 3 will not help Android either. Most tech heads think that once you get first silicon, devices will be a month or so off. The proposed specs of the Tegra 3 will be on par with the A5 GPU wise (read games) pushing many geeks to wait purchasing anything until Nov 2011 -> Feb 2012 at the earliest even though they were hoping for Jun 2011. 6 - 9 months, another 20 - 30 million iPads sold. Remember: NVidia was promising tons of Tegra 2 tablets would be on the market June 2010 when it will be closer to June 2011.
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@Peter Perry
All you have to do is use an Android tablet a few times, then you'll have an appreciation for a device that works the way it's supposed to... the iPad of course.

I'm not that smart. I purchased three Android tablets until it finally hit home that these things will never perform as well as an iPad. I sold them and bought an iPad original... still better than most (all?) of the Android tablets hitting the market.
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@camcost@... I have an android tablet and I very much appreciate the way it works.
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@camcost@...

Opinions are based on expectation.

I was fortunate to be able play with an iPad2 and a Xoom side by side in Best buy. Spent a good half hour on them. (fyi: I own an iPad) What was great, they were displayed kiosk by kisosk (most don't) grin

After the time spent the iPad felt like a game/video device and the Xoom more like a very simplified notebook.

I felt that in the future I will get an Android tablet instead of an iPad2. Maybe if I was not already familiar with the iPad and disappointed at the lack of improvements in the 2 I may have felt different....
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RE: Tablet maker's dilemma: cheap but different
gadgetlover Updated - 12th Apr 2011
@camcost@... Respect your opinion, but disagree. Have the Verizon Tab, the iPad, iPad 2, and Xoom (what can I say, gadget addiction). The Tab goes out with me every day, and it is definitely my favorite tablet device. From form factor, weight, bulkiness, and web / video viewing perspectives, the Tab, and other 7" form factors are the ideal mobile tablet combination for me. At home, I use the Xoom because I do indeed want the ability to play Flash videos, and have access to the file system in order to easily share files among the various devices.

The iPad does not get used much due to it being too bulky to carry around all day while out, and its restrictions while indoors. I do have the 3G iPad with the grandfathered 3G unlimited data. I hesitated on buying the iPad 2 because it still has the same restrictions as the original. Purchased the 3G ATT iPad 2 so the unlimited data SIM from the original iPad will work on the iPad 2 as well. The SIM 3G connection works fine, but unfortunately, I have one of those iPad 2's that cannot hold a WiFi connection for more than 2 minutes. Apple support does not have a solution yet. I am still within the return window at BB, so I will definitely return it if Apple does not release a software update before that window closes. I should probably return it anyway since it will get very little use as the Tab is my goto mobile tablet, and the Xoom or horror of horrors, a Windows 7 based tablet (much better IMO than the tech sites indicate) are my choices for around the house tablet use.
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@Peter Perry Well, maybe that says more about you than it does about how the android tablet works wink
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@Peter Perry: "I don't appreciate the very restrictive control they put on their vendors or the fact that they remove choice from their customers." Who cares what you appreciate or not? Certainly not the iPad2's purchasers!
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RE: Tablet maker's dilemma: cheap but different
non-biased Updated - 14th Apr 2011
@Peter Perry Let's face it, the only people who think Apple is the only game in town are those who are fans of the system.
Absolutely wrong. The only people that think it's the only game in town are the all out fanboys. You can be a fan without being a fanboy. I have been a very happy iPhone user for going on four years now and am a fan of Apple but by no means does that make me a fanboy. I bought my wife an iPad for Christmas and both she and I really enjoy using it. The fact that we are fans and enjoy it doesn't mean we think it's the only game in town but we do KNOW it's the BEST game in town for OUR needs/wants. Does it make it the best or even a good choice for others, no. But see there is the difference between somebody like me and somebody like you (a hater or fanboy), I realize that my opinion, wants and needs do not apply to everyone else.
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RE: Tablet maker's dilemma: cheap but different
Loverock Davidson 11th Apr 2011
Tablets are going to be a niche market. Its a false market that Apple created for consumers by tricking them into thinking they need this device. I don't see the tablet market gaining much more popularity that it has right now. Everyone who wanted a tablet has one, those who don't will not be buying. A laptop can do so much more and is just as portable.
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Look
Economister 11th Apr 2011
@Loverock Davidson

the forum idiot is here.
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RE: Tablet maker's dilemma: cheap but different
Loverock Davidson 11th Apr 2011
@Economister
LOL way to announce yourself! LOLOLOL!
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Yup!
moviedemon 11th Apr 2011
@Economister

Yeah, as soon as I saw the headline, I was waiting for him to show up.
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@Loverock Davidson To be safe, everyone should wait until Microsoft has a viable tablet offering. Until then they are fads, and the people who buy them -- all 70 million of them this year -- are being tricked. They need to wait. And wait some more. Redmond is working as fast as it can. Until Microsoft is ready, there shall be FUD. And FUD. And more FUD.
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We've heard this before so why not this?
James Quinn 11th Apr 2011
@Loverock Davidson
Let us wait and see shall we? If you are right it should not take more than a year or so to find out right? If Apple's sales of the iPad start to slow (No sign yet I might add) and none of the Android tablets sell very well plus the Windows tablets are a bomb you may be correct however if any of the above turn out to be other in the next year you will have been proven wrong I would think.

Pagan jim
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No dust on my ipad.
jhuddle 11th Apr 2011
@Loverock Davidson Your assertation that tablets are just a passing fad has gone from silly, to humerous, to just plain pathetic. A while back you told us that with in weeks our tablets would all be sitting on our coffee tables collecting dust. Just thought you might want to know I see no dust on my ipad.
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Get == pay for
Robert Hahn 11th Apr 2011
tablets are competing solely on price. That is good for consumersOnly up to a point. Elsewhere on ZDNet today we read that certain hardware makers who have a reputation for low prices achieve that result the old-fashioned way: they cut corners and buy lowball parts that fail early and often. Anybody can achieve a low price by shipping junk.

People do get lucky. Somewhere out there is a Yugo with 200,000 miles on it. But that's not the way to bet.
@Loverock Davidson In two years Apple alone will have introduced over 50 million tablets to the world. It is not inconceivable to envision a scenario where world wide tablet populations of 100 million users will exist by 2013. (That estimate is just for Apple tablets. If we factor into that tablet population scenario numbers for Android and Windows 8 tablets, the numbers could approach 150 to 200 million tablet users by 2013.)

Granted, by 2013, desktop and laptop system populations world wide will still eclipse tablet user numbers by an overwhelming amount. Of course, this reality means tablets will be remain a "niche" product for the foreseeable future. But that niche market will be HUGE, non-the-less.

There are valid reasons for this type of explosive tablet growth and I won't state them here once again. (You know those reasons as well, anyway.)
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With all due respect
Economister 11th Apr 2011
@kenosha7777

you are wasting your time. You are trying to reason with a brick.
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@Economister Regarding "trying to reason".

One can always try. Loverock Davidson does make a valid point that everything a tablet can do, a laptop can do better ... except for those actions that require a non-stationary working environment.

BTW, Jethro Tull's "Thick as a Brick" was an album I enjoyed in my youth. Perhaps there exists a ZDNet association with that musical piece.
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RE: Tablet maker's dilemma: cheap but different
dave95. Updated - 11th Apr 2011
@kenosha7777

The trend is already evident in this recent iPad survey, by Google:

http://gigaom.com/apple/admob-survey-shows-what-the-ipad-is-good-for/
http://www.i-programmer.info/images/stories/News/2011/APRIL/admob1.png

Tablets are replacing time spent with desktops/laptops
*77% of respondents reported that their desktop/laptop usage
decreased after getting a tablet

*28% of respondents said that the tablet is their primary computer (already?)

While desktops and laptops computers will still sell well, it's becoming clear how tablets (specifically the iPad) will fit into our lives.
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I need a tablet..oh, wait, do I?
trickytom3 11th Apr 2011
There is a sort of "tablet mania" gripping the market today. I know people who bought iPads, only to tell me a month later that they don't really know why they bought one. "My phone does everything that need"..or, I can't do the same kind of work on it that can with my laptop". I also hear "it's a pain to carry around" quite a lot.
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Or you don't and you are just mouthing
James Quinn 11th Apr 2011
@trickytom3
complaints you've been trying to make for sometime now and continuing with your anti Apple crusade? Now based on your history which is more likely?

Pagan jim
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Basicly the same thing I'm hearing
John Zern 11th Apr 2011
@James Quinn
of those I know that have bought an iPad, after the initial period in which they took it everywhere, it now sits at home as "it's not really worth carrying around".
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@mswift@... Compared to other tablets apparently there is reality to the claim.

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