Oracle's invisible elephant

By | September 25, 2010, 12:15am PDT

Summary: From Oracle OpenWorld: nothing but good news - and a missing elephant, or maybe two.

The two big positives coming out of Oracle’s OpenWorld conference in San Francisco this week were both follow throughs on earlier commitments: on the structure, completeness, and roll-out of the Fusion applications environment, and on the integration of hardware and software through engineered solutions (i.e. computing appliances) in everything from single slot Xeons for foggy thinkers to the eight rack T3 tornado climax cloud - and, no that name’s not gibberish, it’s Oracle’s Exalent venture in market mocking wording.

More good news was hidden among the hype: Victoria Falls servers now, Solaris 11 in preview, Red Hat sidelined, stronger competitive positioning vis-a-vis both HP and IBM, new emphasis on operational simplicity and reliability (e.g. bringing networking and storage back into the box), and the working out of the Fujitsu relationship.

More subtly, I think there were back channel hints about yet another license simplification effort and, more importantly, clear indications that at least a few marketing people have figured out the obvious: IT may argue about price and throughput but users really only care about system response - so the T3’s whomping of both x86 and Power7 on throughput and cost is much less important in the appliance market than its advantages in providing consistent sub-second response for application users.

To the extent that there was bad news it came from the Java people - where direction setting seems almost as confused as the environment itself, and not a single Oracle employee came anywhere close to admitting that the decision to use Java for the Fusion apps made sense before Oracle bought Sun, but doesn’t now.

And of course there was lots of interesting minutiae, most of it positive - but some of it also amounting to a depressing commentary on the inadequacies of Sun’s marketing people in the face of concerted media attacks. Some of Oracle’s sales people have discovered, for example, that the cryptology processors embedded in CMT make sense and should be mentioned to customers - as in duh! and only four years late.

So what elephant in the room didn’t get named? Growth: Ellison has said Oracle should grow, over the next five years, into something roughly IBM’s size in revenue terms, but while the entire conference was about this, nobody spoke directly to the challenges involved in quadrupling revenues for an already large company.

At the grossest level the answer is, of course, obvious: they plan to sell the existing customer base whatever that base wants while betting the company on growing their applications market through appliance computing - thus the new OLTP appliances support SQLnet, a kludge embarked on when Microsoft omitted TCP/IP in Windows 3.

Most analysts answer the growth question by assuming failure: by assuming, that is, that management can’t grow the company enough internally and will therefore have to make a couple of Sun sized or larger acquisitions. I think that’s pessimistic: the growth opportunities in appliance computing are enormous and while it might make sense to grab a few good people or high potential technologies (like an advanced, non Intel, handheld) through acquisitions, buying into dying businesses like SAN storage or Global IT Services is a game for losers.

(One caveat: if Hurd gets both halves of Novell, he’ll give Ellison the opportunity to go after IBM in the courts and the press - and that might be worth the money.)

Unfortunately the major sales challenge is the same one Sun faced: the absence of an adequate, customer side, fifth column - unlike Apple, Oracle doesn’t sell directly to the end user and there are just aren’t enough people with strong pro-Sun/Oracle prejudices in buying positions around the world to give Oracle the market growth it needs.

Basically the problem is that the mid size businesses that would benefit most from throwing out the Wintel/DP environments they have in favor of the appliance computing packages Oracle wants to sell, don’t have enough people in place who know what these are, how they might work, or why their employers need them - on the contrary, the decision influencers in place generally have their careers tied to older and less effective technologies to the point that they’ll willfully ignore more modern alternatives while lying to both themselves and their employers to protect the beliefs their jobs depend on.

This is the problem disruptive technologies always face - and, of course, dissonance theory predicts that commitment to failing technologies produces howling mobs desperate for disinformation; or, in this case, a market for the journolists working from the same talking points, quoting the same press releases, and spouting garbage like this:

Their appearance came as a surprise to many observers who did not expect the T3 processors and resultant systems to see the light of day following Oracle’s takeover of Sun.

to denigrate everything Oracle at every opportunity.

Sun’s marketing people tried appeasement, and failed - of course. So what would work? Obviously better marketing - and along those lines I have a suggestion for Ellison et al that might help: add a formal HR placement function to your certification processes, and deliver that service through an arms-length placement agency whose recruiters use appliance computing, can spell both lynnix and Solaris correctly, and at least split their sales effort between user management and IT.

The corporate goal would be to see this agency establish small franchisees in each major market and use them, in conjunction with existing local Oracle sales coverage and training programs, first to add work experience to certification, second to place evangelists in customer organizations, and third to provide a highly visible, Windows document focused, reference site for Sun Ray, Oracle Office, and appliance computing.

The bottom line on this idea is that implementation would be good for everyone - and not mainly because the placement business can be highly profitable, but mainly because it puts the right people with the right skills in the right places to drive the customer decisions shaping Oracle’s growth.

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Paul Murphy (a pseudonym) is an IT consultant specializing in Unix and related technologies.

Disclosure

Paul Murphy

I do not work for, or otherwise receive anything from, any of the companies I write about. I have some money in a number of funds that bet on the markets, including the technology market, but have no direct control over how these funds are administered or what investments are made. I use Sun and Apple technology both at home and at work.

Biography

Paul Murphy

Originally a Math/Physics graduate who couldn't cut it in his own field, Paul Murphy (a pseudonym) became an IT consultant specializing in Unix and related technologies after a stint working for a DARPA contractor programming in Fortran and APL. Since then he's worked in both systems management and consulting for a range of employers including KPMG, the government of Alberta, and his own firm. In those roles he's "been there and done that" for just about every aspect of systems management and operation.

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RE: Oracle's invisible elephant
rezcowgirl 13th Oct 2010
What is meant by this comment, "not a single Oracle employee came anywhere close to admitting that the decision to use Java for the Fusion apps made sense before Oracle bought Sun, but doesn?t now". Why doesn't it make sense now?
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RE: Oracle's invisible elephant
scotth_z 25th Sep 2010
Paul,
Just a few months back you were pessimistic about the entire industry...
http://www.zdnet.com/blog/murphy/depressing-jobs-advice/1841?tag=content;search-results-rivers
LOL... So much for your July prognostication, hehe.

While I agree with your optimism for the industry.. I can't fully agree with your growth projections. I do see Oracle making some growth, though, just not a quadrupling.

Also, Sun and IBM are now the ones playing nice... I think that is a good play, now that IBM and Sun have come out with new high end models... HP is IMO the vulnerable one... in the shrinking high end(but profitable) market. I suspect that this next decade... HP will be the one having major problems.

HP has sacrificed alot in the long term for short term profits over the last few years. Their R&D is barely more than Oracle's... (IBM's 3 year R&D is more than HPs and Oracle's combined over the last 3 years) and they have gutted their service units.
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Sorry Scot: no contradiction there
murph_z Updated - 25th Sep 2010
@scotth_z

What I said in July was that the economy was getting worse and therefore that employment triage - dropping many people now in hopes of increasing the survival chances of the remainder- made sense then and seems even more sensible now.

Oracle's news is positive - for Unix, for manpower reduction, and for companies willing and able to move to newer, more productive, technologies.

Think of Pelosi et al as creating the problem and oracle as offering part of a survival strategy and you'll see that there's no contradiction here.

P.S. wish there was - that the depression were over. But it's not and won't be until the attack on America is first stopped and then reversed.
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RE: Oracle's invisible elephant
benw-sf 27th Sep 2010
@murph_z Ah, you're a teapartier! I didn't realize. Well, that explains an awful lot.
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RE: Oracle's invisible elephant
tkejlboom 27th Sep 2010
@murph_z

Hah! In one breath you say that Oracle has a superior platform and product that suffers only from poor marketing, and now you suggest that HP slashing their R&D, and therefore directly resultant inability to produce a new offering makes sense as a business model?

HP is facing ever increasing difficulty differentiating themselves in the market, and "Eh, it was cheap and there was a phone number to call." Is not a growth or maintenance strategy. It's a slow decline strategy.
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I said what?
murph_z 27th Sep 2010
@murph_z
No I didn't.
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RE: Oracle's invisible elephant
mejohnsn 27th Sep 2010
@murph_z

Yes, there is a contradiction, as is to be expected out of someone who endorses "voodoo economics" through the backdoor the way you do by blaming our woes on Pelosi.

And oh, BTW: your journalism would be just as tad more credible if YOU could spell. Or if you can't do that, use a spell-checker. I can assume your spelling of 'linux' as 'lynnix' is just a failed joke, but you have no excuse for 'journolists'.

Then again, such a low level of intellectual competence is about what I expect out of anyone who sees Pelosi as the cause of economic problems -- worse yet, Oracle as a solution. It should be painfully obvious, especially since the frivolous lawsuit against Google, that Oracle only offers a 'solution' for Larry Ellison.

The "attack on America" is not coming from Pelosi -- nutty though she is. It is coming from those who endorse "voodoo economics" whether openly or through the backdoor.

You don't have to take my word for it; take the word of economics Nobel Laureate Paul Krugman: the collapse was caused by regulation failing to keep up with "innovative financial instruments" (he means CDOs, credit swaps, derivatives...), has created a "liquidity trap", which can ONLY be cured by following the Keynesian prescription: restore the inducement to invest by raising the money supply by raising government spending.
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journolist
murph_z 28th Sep 2010
@murph_z
Try google - it's not a mistake
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Well we have to get rid of all you computer nerds

Computer nerds are like the titantic when it comes to the economy
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RE: Oracle's invisible elephant
rikkytikkytavi@... 26th Sep 2010
@X41

Eventually, but the important thing is to steer clear of icebergs. In due time.
Don't know if the new licensing model will allow the "nerds" (ask the people at c0t0d0s0.org about this) to test future deployments without the Damocle's sword of "personal use" hanging over their labs.
Here I think Murphy is right when he says horrible things about channel reps and Oracle's Big Iron politics against SMB whishes.
Ad maiora...
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Cisco is a great target
sparkle farkle 25th Sep 2010
Great reputation, good product, already in line with useful appliances.
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what Oracle needs a real channel
johnjmclaughlin Updated - 25th Sep 2010
Your comment that there " aren't enough people with strong pro-Sun/Oracle prejudices in buying positions around the world to give Oracle the market growth it needs" is exactly why Oracle needs to invest in developing a real reseller channel.

-johnj
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RE: Oracle's invisible elephant
mejohnsn 27th Sep 2010
@johnjmclaughlin

But you seem to have missed something even more important: it was an admission that the ONLY way Oracle can win is bytaking advantage of people's prejudices: they can't win in a truly open, fair competition.
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COST is very important in SMB
hubivedder 25th Sep 2010
Oracle will struggle to sell its overpriced and punative license and maintenance models in SMB.

The enterprise is also waking up to "a single throat to choke" being the worst kind of lock-in and ending up being cutting off your own air supply.
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Projection?
tonymcs@... 26th Sep 2010
"This is the problem disruptive technologies always face - and, of course, dissonance theory predicts that commitment to failing technologies produces howling mobs desperate for disinformation; or, in this case, a market for the journolists working from the same talking points, quoting the same press releases, and spouting garbage like this:

Their appearance came as a surprise to many observers who did not expect the T3 processors and resultant systems to see the light of day following Oracle?s takeover of Sun.

to denigrate everything Oracle at every opportunity."

Never heard of dissonance theory, but I presume you mean cognitive dissonance which occurs when contradictory ideas are held or observed and people try to reduce this dissonance. They can do this by changing attitiudes or beliefs or by by justifying, blaming, and denying. First, it's only a theory and if you are going for that, you might as well include projection where you deny your own behaviour by imagining or projecting that others are guilty of it.

Come on Rudy, doesn't denigrate something at every opportunity sound familiar?
@tonymcs@... And if there is not an opportunity. He creates one.
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Murph, most of the benchmarks you link to are Sun/Oracle. When I research independent benchmarks (none for T3 yet) I get a much different slant on performance. Seems that their benchmarks are oriented to make their products shine.
I have no doubt that T3 is a great processor for highly threaded server apps.
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benchmarks
murph_z 27th Sep 2010
@MeMyselfAndI_z

Agreed - however the ones on the cmt/benchmark page are generally public and there are comparisons to other runs done by other people on other gear. These are reasonably trustworthy because the people in charge for each test wanted their test gear to win.

A big gottcha with "independent" benchmarks is that few are. Many have, for example, well established track records of hiring the best and the brightest adherents of one side to run both sides of an "objective" comparison - thus slanting all results to the side they favor.
Hmmmm. Now that is an interesting statement. Personally I do not want anyone working for me that has a pro-anything prejudice. Prejudice comes from pre-judging which is to say making decisions based on one's own biases rather than from logic. I really do not think any organization can afford to have those making purchasing decisions based on prejudice of any kind whether it be for sun/oracle or against or for or against any other company. I want them making decisions based on what seems to be the best fit for our organization, its needs and its budget.
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never happens
murph_z 27th Sep 2010
@cornpie

So I've decided to be more honest: prejudice (in this kind of situation at least) = (is the result of) experience + analysis; not self-interest. Bias, in other words, can be either dishonest (self-interested) or honest (application of experience) and I'm opting here for the honest kind.
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RE: Oracle's invisible elephant
mejohnsn 27th Sep 2010
@cornpie

I am glad to see that I am not the only one to notice this. Then again, do you really believe that it ever happens this way? In 25 years of working in the industry, I have never seen a purchasing department that ever "made decisions based on what seems to be the best fit". On the contrary: the salesmen from the competing vendors were very skill ful at exploiting their prejudices, prejudices their victims were not even aware that they had.

Of course, salesmen are trained in B-school to believe that deep down, we are all like that: nobody really makes rational decisions, we make them based on our prejudices, and then rationalize them after the fact. You can even find New York Times articles making this same argument.

Not that I endorse this view: but I do believe that lots of people, especially in the various IT and engineering professions, believe they are much more rational than they really are.
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RE: Oracle's invisible elephant
phswartz 27th Sep 2010
I'm not very excited about your sly comment that Oracle might buy Novell. That really scares me. If anyone gets Novell I hope it is VMWare, at least for the SuSE portion. We have already seen what Oracle does to Linux and Open-source projects...
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Understanding the Novell issue
murph_z 27th Sep 2010
@phswartz

1) hurd was, I'm told, considering it at HP; and,

20 the reason the novell board favors dissolving the company and selling working divisions is that this dissolves their legal obligations vis a vis SCO. If (and I too hope this doesn't happen) Oracle buys the whole company as a going concern... then those obligations will go with it - and because Oracle has more money and better lawyers than SCO did this would create a big messy set of problems for just about everybody - but especially IBM.
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It's everybody's Elephant
daniel.pereznet 27th Sep 2010
IBM's secret to success can be seen in their commercials. The focus is on delivering "Smarter Planet, Cities, Power-Grids, et...c", not on specific software applications, computing platforms, sever appliances.

The questions becomes, after all the M&A, can these behemoth corporations turn around, refocus, restructure (if needed) and even lead by modeling real solutions and products that have depth and application in real-world industries and scenarios not just hype and marketing.

Growth for Oracle, as well as other information technology and services firms, may first involve IBM style restructuring.

I get this from my own research, what I read in your article
"add a formal HR placement function to your certification processes, and deliver that service through an arms-length placement agency whose recruiters use appliance computing......establish small franchisees in each major market and use them, in conjunction with existing local Oracle sales coverage and training programs, first to add work experience to certification, second to place evangelists in customer organizations, and third to provide a highly visible, Windows document focused, reference site for Sun Ray, Oracle Office, and appliance computing."
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RE: Oracle's invisible elephant
scotth_z 27th Sep 2010
@daniel.pereznet

IBM's success, is that they see the market alot more clearly/quickly than the others. They understood consolidation well before the other big players... They understood the shrinking margins in PCs and got out. They understood the importance of services and now IBM GS is #1. They understood the margins in software and have pushed that. Of course, this was only in the last decade... in the 90s they were the buffoons... not understanding tcpip... not understanding the growth of the PC market, not understanding cheaper servers... and they were submarined(illegally, immorally) on OS/2 and Lotus.

IMO, I don't see appliance computing generating alot of success in making market share inroads.
1) I don't see it reversing the heterogenous vs. homogenous computing slide that has occurred over the last 15 years or so. The reason why Sun was so successful in the 90s is that they were the cheap platform...so they got a good portion of the new development work. They WERE the leading edge of cheap development... they are no longer the case and they are now making the losing arguement that IBM presented about mainframes in the 90s...
2) companies aren't inclined to put any time/effort into converting workloads from one platform to another... just look at mainframes... they still control 70% of the business critical data... after 25+ years of assault from the midrange systems... In the era of major M&A, companies are much more interested in mashups of various systems, not being distracted by converting hundreds if not thousands of applications to one system/appliance.
3) 'to place evangelists in customer organizations'...
I haven't seen too many help wanted ads for 'evangelists', in the IT world, LOL... What has been driving IT for quite a long time is cheapness, not fanatics, the bean counters are in command... Certifications based on 'experience' may repel as many people as they attract... because many bean counters look at 'experience' as a synonym for 'not getting cheap help', among other things. I agree with Rudy that having experience is good, but the bean counters don't see things quite that way, unfortunately for us techies.
@scotth_z

Wow, looks like I am not the only one a little upset about this.

In being optimistic, many seem to be throwing caution to the wind. I need to be realistic and practical, in addition to open-minded and positive.

Oracle looks great, they sport a lot of cool platforms, software and frameworks. But they look, more and more like a large software warehouse. I look at the leading companies, Facebook, for one. They do one thing, and no one can do it better. Everybody copies them, for a while.
Until someone leads with a new idea.

Looking forward, I want to know where the margins are. Increasingly, across the entire tech industry, there are no margins.

As for growth, I agree, big corporations will continue to sell 1,000,000's of whatever they produce, at increasingly slim profits while gobbling each other up, cutting cost, laying off, and finding cheap labor in emerging markets.

It is not a rosy picture, bleak really. Like many, I am wary of investing time or money in the Titanic companies of our day. They are big, bold, impressive, and steaming full-ahead into dark waters.

However, despite all of this dark outlook, I am still looking for the margins, the gaps in the market, opportunities, and new fields to apply technology. It is the only way to survive.
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Quadrupling revenue in 5 years? That's annual growth of 32%, patently absurd.
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Disruptive tech can do that
Roger Ramjet 29th Sep 2010
@zackers

even fads can do that. Pet rocks come to mind . . .
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I hate this talkback system!
Roger Ramjet 29th Sep 2010
I wrote a nice long response to one of these talkbacks - only to have it disappear after submission. I would suggest to anyone using this system to do a highlight and copy before submission . . .
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Where is Rock?
civikminded 1st Oct 2010
Nothing about T3 is disruptive.
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RE: Oracle's invisible elephant
rezcowgirl 13th Oct 2010
what is meant by this comment? "not a single Oracle employee came anywhere close to admitting that the decision to use Java for the Fusion apps made sense before Oracle bought Sun, but doesn?t now"
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RE: Oracle's invisible elephant
rezcowgirl 13th Oct 2010
What is meant by this comment, "not a single Oracle employee came anywhere close to admitting that the decision to use Java for the Fusion apps made sense before Oracle bought Sun, but doesn?t now". Why doesn't it make sense now?

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