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Linux and Open Source

Steven J. Vaughan-Nichols & Paula Rooney

5 issues that could derail Google's Chromebook

By | May 13, 2011, 10:30am PDT

Summary: Google’s Chromebooks may present the greatest challenge to Windows laptops to date, but timing, marketing, fragmentation and quality issues may hamper its progress in both the consumer and business worlds

 

As a longtime observer of Linux, I, too, am excited about Chromebooks’ prospects on the business desktop.

I agree wholeheartedly with my colleague’s positive assessment of its chances — Google’s attractive pricing and packaging, security measures and brand name will no doubt boost Linux’s stature in the desktop/laptop world, finally.  Another core value — the Chromebook’s ability to serve as a hub and on ramp to Software-as-a-Service (SaaS) applications — makes the Linux PC a far more compelling alternative to Windows than past Linux desktop operating systems.  

But I’ll toss in five issues that will also no doubt present challenges for Google’s latest open source operating system (and Android as well):

1. Timing

If it is as successful as the Chrome browser, the ChromeOS will enjoy a nice pickup in market share in no time. But its debut comes at an awkward moment,  when business users are beginning to make the leap from the netbook to the iPad or tablet. In the last month or so, I’ve heard numerous reports that corporate purchasing agents are putting in orders for Apple iPad 2s.  Even the Motorola Xoom — which runs Google’s other other open source Linux OS, Android 3.0 — is getting a lot of attention because of its ultra portable form factor. Is the Chromebook a little late?

2. Mac Attack

It is breaking news that a Mac is no longer anathema in the corporate world. My brother is an IT guy and is taking iPad configuration orders for his business users on a daily basis now.  It’s the first time in his career that POs are getting okayed for anything other than a Windows desktop or laptop. My SO — who has a mega collection of new and older Windows PCs and laptops in office– was also told by the brass at that billion-dollar company to get an iPad 2 immediately. These are the kind of real world indicators that matter.  Can the Chromebook or Android tablet, for that matter, curtail Apple’s rise in the business computing world?

3. Marketing Issues

 The beauty of open source is freedom and choice. Even Google is giving its audience of users a choice between two open source operating systems — Android and ChromeOS.  But will this present a conflict for users — a fear of betting on the wrong horse? It’s hard to say at this point. I, for one, have a DroidX and am looking at the tablet as my next choice. Should I go with a Motorola Xoom or an Acer ChromeOS? This will be tricky for Google’s marketing arm.  Another point: If Google aims to go after the business market, it must sign up a Dell or IBM to launch Chromebooks.

4. Fragmentation Issues

I guess i can accept the fact that Google will open source Android 3.0 when it is ready.  But I wonder how Google intends to run that open source project — and this ChromeOS open source project — going forward. There are practical considerations that must be taken into account, especially the needs of device manufacturers. But Linux is Linux, and the rules of the GPL must be respected in order to maintain continued innovation and growth. Keeping developers happy is essential for the growth of Google-targeted applications and innovation on the OS front itself.  Linux backers applaud Google’s success, but their patience won’t last forever.

5. Quality issues

I love using my Droid and DroidX, particularly since both devices run the Android open source operating system. But I do run into quality snags here and there that my fellow iPhone users do not seem to experience. Sometimes the touch pad does not work properly. Sometimes the device starts dialing numbers wildly. Sometimes it takes a long time for the OS to load up. I have talked to analysts to determine whether these are my bads, but am told that these issues are well known to Google. These are major headaches and ones that Google must resolve quickly. Will these quality issues take a back seat as Google tries to build a ChromeOS following? Google’s focus on quality– for both Android and the ChromeOS —  will be paramount here, especially as Apple makes headway in the business market. Both operating systems must run spectacularly, and bugs and security holes must be fixed quickly. Google already has problems with one of those operating systems. Why should I expect  these quality issues to disappear with two to support in house?

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Topics

Paula Rooney is a Boston-based writer who has followed the tech industry for almost two decades.

Disclosure

Paula Rooney

Paula Rooney owns no stock in the companies that she covers. She holds a 401K that is managed by Morgan Stanley.

Biography

Paula Rooney

Paula Rooney has covered the software and technology industry for more than 20 years, starting with semiconductor design and mini-computer systems at EDN News and later focused on PC software companies including Microsoft, Lotus, Oracle, Red Hat, Novell and other open source and commercial software companies for CRN and PCWeek. She received a silver award from the American Society of Business Publication Editors in 2005 for her profile on Linus Torvalds and edited and co-authored "Partnering With Microsoft," a book about Microsoft's channel published by CMP Publishing in 2004. Rooney graduated from the Columbia University Graduate School of Journalism in 1997. In her off time, she enjoys scuba diving, sailing, sun worshipping, running, reading, surfing (the net) and hanging out with her family. She resides on the shores of Scituate, Massachusetts.

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RE: 5 issues that could derail Google's Chromebook
mdwh 23rd Nov
@johnsuarez10@... It's the Apple fans that live under rocks. Windows still has ~90% market share, yet almost every media web page advertises an "app" to read their site, only for an Ipad. Nokia are the number one mobile company; the number one smartphone platform was Symbian until early 2011, when it was overtaken by Android. Yet Apple fans insist Apple is number one, because they and their friends have Iphones.

Yeah, I've seen a few Ipads around. After the media were hyping and astroturfing it even before its release (remember "Islate"?) like it was the second coming, it's turned out to be quite a wet blanket - hasn't changed everything at all. I still see most people using phones, media players, netbooks and laptops as before. Apple are like the 9 year old kid in your family who comes 3rd place in the egg and spoon race, and everyone hypes how amazing that is. However much of an achievement that might be, in reality, there are still plenty of companies deserving of praise and media coverage at least as much.
being as successful as iPad for instance. But, like the slow success of Android, we could eventually see a lot of success for ChromeOS. Google needs to invest heavily in porting key applications to Native Client, for instance, GIMP.
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@DonnieBoy

Yep SJVN does great research. His brother and long suffering partner must get one, so obviously the iPad is taking over.

Funny I don''t know anyone with an iPad, let alone anyone seriously contemplating it for enterprise.

Oh and I have an ACER convertible tablet which runs 64 bit Win 7 Donnie, it's amazing what you can do with a real computer wink It even runs 32 bit apps - amazing!
@tonymcs@...
Nothing I can say about your experiences (really? you don't know anyone with an ipad? do you live in a cave?), but apparently it sold more than windows tablets over the last decade. Also trying to do real work on a tablet is pretty idiotic for the average person. There may be some industry specific exceptions, but for the most part you'd be much better off with a laptop. Tablets are better content consumption devices because they are more convenient to hold/carry.
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@tonymcs@... You must be living under a rock then.
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RE: 5 issues that could derail Google's Chromebook
Joe.Smetona Updated - 16th May 2011
@tonymcs@... You mean it doesn't run 64-bit IE-9?
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@tonymcs@... " It even runs 32 bit apps - amazing! " LOL Ouch nice touch.
@johnsuarez10@... It's the Apple fans that live under rocks. Windows still has ~90% market share, yet almost every media web page advertises an "app" to read their site, only for an Ipad. Nokia are the number one mobile company; the number one smartphone platform was Symbian until early 2011, when it was overtaken by Android. Yet Apple fans insist Apple is number one, because they and their friends have Iphones.

Yeah, I've seen a few Ipads around. After the media were hyping and astroturfing it even before its release (remember "Islate"?) like it was the second coming, it's turned out to be quite a wet blanket - hasn't changed everything at all. I still see most people using phones, media players, netbooks and laptops as before. Apple are like the 9 year old kid in your family who comes 3rd place in the egg and spoon race, and everyone hypes how amazing that is. However much of an achievement that might be, in reality, there are still plenty of companies deserving of praise and media coverage at least as much.
@DonnieBoy

HP is pushing WebOS for their devices PDA to desktop so I have a feeling they may get a bit of competition from that side as well.
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Native Client applications. They need to make it easy to port Win32, Gtk, and Qt applications.

They should BUY CodeWeavers and have them create porting tools for Win32 applications to Native Client.
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OK, now you have me confused
itpro_z 13th May 2011
@DonnieBoy, you are constantly saying that "Win32 is dead". Now you are saying that they must create porting tools for Win32 apps. You can't have it both ways.
that for some are still important. In any case, there is little new development these days on the Win32 front.
@DonnieBoy

"In any case, there is little new development these days on the Win32 front."

Because Win64 and .NET are taking over what used to be Win32.
basic API released with Windows 3.1. Also, almost nobody is using .NET for anything client side. They either stick with Win32, or do a web based interface.
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"It is still the same basic API released with Windows 3.1."

No, actually, it isn't. DWM is replacing GDI. The Registry replaced INI files. FAT gave way to NTFS. I'd say every part of Windows has seen changes since 3.1.

"Also, almost nobody is using .NET for anything client side."

You'd be surprised, actually. Just because an app isn't waving a flag saying "developed in .NET" doesn't mean it's not using it.
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RE: 5 issues that could derail Google's Chromebook
Rama.NET Updated - 13th May 2011
@DonnieBoy
call double twist. You said whoever uses Win32 apps are Propellerheads and also pronounced Win32 as dead, but why are you asking for Win32 support in Chromebook praise Google, but at the same time you constantly bash Microsoft because it still supports "dead" Win32 Apps? Why a sudden change in opinion?
OK, BTW, I am back to my 8" formatting and printing.
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"Very little Win32 Development"
Michael Alan Goff 13th May 2011
aside from almost the entire gaming industry.
for the most part moved over to game consoles, includeing XBox because the hardware is so much cheaper and better for games, and the new high definition TV screens.

In any case, Google is going after the mass market, not air head gamers.
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Over 12 MILLION people use WoW alone.

And why do you insist on insulting anyone who plays PC games? Why do you insult anyone who Chrome OS won't work for?
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@Donnieboy

Not really a gamer are you Donnie?
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Message has been deleted.
DonnieBoy Updated - 14th May 2011
  • Flagged
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Donnie
Michael Alan Goff 14th May 2011
Why do you have to insult everybody whose use doesn't fit into the Chrome OS model? It isn't like I insulted the intelligence of people who only need to use the web and nothing else. It isn't like I've been shouting that Chrome OS can be copied by running Windows with a full-screen Chrome copy. It isn't like I've made any comments about how you can be a really insufferable fanboy on any day that ends with Y.

Well, until now.
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@ goff256

It's actually astonishing that DonnieBoy has so much time to spam ZDnet with his inane drivel. I don't generally bother reading it, but it does make reading the meaningful posts a bit more tedious. Is there some sort of school break right now or is he playing truant?
They are pretty sick.
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@Rama.NET
Like it or not, gaming on a PC hasn't made sense for a long time.
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RE: 5 issues that could derail Google's Chromebook
Michael Alan Goff 15th May 2011
"Like it or not, gaming on a PC hasn't made sense for a long time."

Ummm... what?

Strategy games BELONG on computers. Certain types of MMO BELONG on the PC. I say this because of the controller structure. A mouse and a keyboard work better than a normal controller in some instances.

"Guys, not sure why you are defending greasy Windows gamers."

I play Europa Universalis 3 and Civilization 4 on the computer a lot. There's nothing greasy about me.
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@DonnieBoy The whole point of the Chromebook is to get rid of native applications. Wouldn't porting native applications completely kill the reason to use ChromeOS?
to sandbox and run C/C++ programs. It includes a code verifier. There is just a lot of C/C++ code out there right now.

Native Client is also a way to make plugins safer.
"It is finally a safe way to sandbox and run C/C++ programs."

Didn't a group just demonstrate a way to break out of Chrome's sandbox?
plugins will get safer when they are all compiled to Native Client. I should remind you that the exploit only worked on the Windows version of Chrome, and Linux users were safe. ChromeOS will be the safest place to browse with Chrome due to all of the extra operating system protections.
@DonnieBoy
Don't know about Win32/64 but any application using GTK and QT and not containing platform specific code should be fine if/when GTK, QT or other lib it needs is ported to Native Client - GNU toolchain (gcc, etc.) has been ported to Native Client just for easy way to port applications compiled with them.
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She said it best, I left Android to go back to iPhone for these exact same reasons...

love using my Droid and DroidX, particularly since both devices run the Android open source operating system. But I do run into quality snags here and there that my fellow iPhone users do not seem to experience. Sometimes the touch pad does not work properly. Sometimes the device starts dialing numbers wildly. Sometimes it takes a long time for the OS to load up. I have talked to analysts to determine whether these are my bads, but am told that these issues are well known to Google
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@Hasam1991 I do not doubt that the author has encountered the described problems. Just wish to relate a different experience. My Android devices have all been stable, reliable, and work as advertised. My iPhone 4, and various gen iPod touch's have to be rebooted at least as often as any Android device I use. Never experienced the random dialing issue described. Maybe the author has a rogue third party app that is causing, or at least initiating the problems she described.
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Let us not forget Reason #6
facebook@... 13th May 2011
Like Google Wave, it does not seem to be fixing any known problem. Chromebooks are a solution in search of a problem to fix.
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@facebook@... I agree, there is nothing exciting about a ChromeBook, no killer app, and no cool factor.
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@facebook@...

I agree. This is Google foisting it's way into a market in which it doesn't belong.
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@facebook@...
but that's been down for over a day now.

But that's one little issue, it' not like it would happen to Google docs or anything like this sentence claims -
The saved documents didn?t appear online for several hours. PC World?s Tony Bradley reported similar issues in the same timeframe

http://www.zdnet.com/blog/bott/googles-blogger-outage-makes-the-case-against-a-cloud-only-strategy/3300?tag=content;feature-roto

at least with this when you're not getting your work done, at least your competitors using this won't be either, so good news there.

Bad news for you if they use some MS, or other offline solution.
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@facebook@... Truth is finally said... nothing compelling...far more DRAWBACKS then actual BENEFITS.
@facebook@...
Does having to pay MS for every PC sold count as a problem? Why do you guys hate competition and love filling MS's pockets? Even if it's not something you would use now, it might get better to the point of being a real alternative for many.
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A better alternative for Google
Michael Alan Goff 15th May 2011
would be to go the HP route. Android on the PC would be much more useful than Chrome OS.
@golf256 Android and ChromeOS have a long-term future merging, says Eric Schmidt.
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I hope it does happen
Michael Alan Goff 16th May 2011
But with the speed they're going with the merger of Phone and Tablet, I won't be holding my breath.
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Its still an untested platform and does not offer security or follow compliance of PCI, HIPAA, and a few others. Also this is yet another subscription fee, and you will be hard pressed to get someone to sign up for that when companies are already trying to cut back. There are lot of issues that are going to derail Google's chromebook.
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Issue 6
johnfenjackson@... 13th May 2011
6. The Chromebook only allows one browser - Chrome. This is clearly an anti-competitive move.

If history is anything to go by, Google will claim Chrome cannot be removed, even though there is an underlying UNIX OS.

The US Government will take 10 years to do anything.

Hopefully the EU will come to its senses and CB will have to allow other browsers ... and Apple will have to allow clones.

Cry havoc! And let slip the hounds of war!!
But, in any case, since the code is open source, and anybody can build whatever they want, it would not apply anyway.
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@DonnieBoy What? Quasi-Opensource?
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Issue 6: Cloud storage. This is a big no-no.

Issue 7: Web-only doesn't work. Period.
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There is market inertia behind this Paula
Dietrich T. Schmitz, ~-~ Your Linux Advocate Updated - 13th May 2011
Google will no doubt take their licks in rolling out this product, but, then they might also succeed with major vendors behind them.

I think that with every attempt to further Linux, as you so aptly put, choice grows. It is truly about choice and the scope keeps widening each day.

Paula Thank You for the fine write-up.

--Dietrich

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