EFF wants to saddle you with metered Internet service

EFF wants to saddle you with metered Internet service

Summary: Updated 12/8/2007 - The EFF (Electronic Frontier Foundation) last week publicly joined Free Press and Public Knowledge in recommending a metered Internet service as the alternative to Comcast's BitTorrent throttling.

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Updated 12/8/2007 - The EFF (Electronic Frontier Foundation) last week publicly joined Free Press and Public Knowledge in recommending a metered Internet service as the alternative to Comcast's BitTorrent throttling.  The extremist "Net Neutrality" crowd that wants to regulate the Internet with bans on per-user charges/contracts for Enhanced QoS are so busy trying to revive their cause by using the Comcast issue that they're overlooking the fact that these three groups are trying to bring you a metered Internet service.  The media for the most part has missed the boat on what's really going on and they present this to the public as if EFF is trying to protect the public's interest from evil corporations.

The EFF goes as far as touting the Australian model for broadband service.  Just to be sure this isn't some kind of mistake, I personally confirmed with EFF this is what they want.  In their report they write:

The Australian broadband market offers an illustration of how this can work in practice. The selection of Australian broadband options can be searched at http://bc.whirlpool.net.au/bc-plan.cfm. It includes a wide selection of plans with different peak and off-peak quotas, some with a traffic shaping after a quota has been passed and others with a wide range of per-gigabyte fees. It also includes explicitly "no set limit" plans where the ISP reserves the right to deem certain usage excessive, and more expensive, truly unlimited plans where the user can saturate their link 24/7 if they wish.

I checked out the link and a Cable broadband connection costs $40/month with a 400 MB cap and a $150/GB overage charge.  Just imagine if you accidentally left the BitTorrent client on for a weekend or if the kids use Grandma's computer to download a bunch of videos racking up hundreds of dollars in charges.  We're all going to have to go back to the cell phone model where we worry about peak and off/peak hours and how many megabytes we used just like we worry about how many minutes we use.

Well no thanks EFF, I as an American have no interest in paying higher prices like they do in Australia (no offense to the beautiful country of Australia and its people).  Not only does a metered Internet service plan screw the low-end users, it makes BitTorrent or any kind of peer-to-peer networking cost prohibitive.  The EFF ironically claims its standing up for BitTorrent rights when it fact it would kill it with metered Internet services.

Update 12/8/2007

The EFF has responded to me and others that I have misrepresented their position.  I'll let you be the judge of that so here is what they sent me and what they're telling everyone else.

The article incorrectly states that EFF endorses legislation or regulation that would force ISPs or users to offer only metered services. The EFF report actually states that the *availability* of metered access alongside "all you can eat" plans, combined with accurate advertising by ISPs, is one alternative that might solve whatever congestion issues Comcast might be having (as the language you quote in your article expressly makes clear).

Nowhere in this blog post do I state EFF would force ISPs to *only* offer metered services?  All I said was "The EFF goes as far as touting the Australian model for broadband service" as a better alternative to Comcast's current model and I included the Australian ISP link the EFF pointed to.  The plans that came up were mostly metered plans and some were very expensive unlimited plans.  Peter Eckersley even sent me an email touting this page where you pay $65/month AUD for a plan that gives you 8 GB of "pre-paid data" during noon to midnight [Update 12/12/2007 - Peter Eckersley emailed me saying he sent me the wrong link and had meant to link to this page which is $20 cheaper.  That's slightly better but the 8GB cap is still a horrible idea].  Since you can download 8 GBs in less than 2 hours at 10 mbps, you essentially give up using any BitTorrent from noon to midnight unless you want to pay $3/GB.  Even the off-peak rates are metered so you still have to be careful to turn off your BitTorrent client after 1 hour each day.  If you want 48 GB "pre-paid data", you need to pay $120/month AUD and $3/GB over that amount.

Now consider Comcast's offerings which permit you to download and upload unlimited data using BitTorrent with no throttling for a flat fee of $40 per month.  You can easily download 100 GBs and upload 10 GBs per month or more and Comcast won't stop you or charge you anything extra.  The only thing Comcast does is occasionally scale back the number of BitTorrent seed connections (dedicated server mode) you can have even though Comcast's TOS (Terms Of Service) prohibits servers of any kind.  My ATT DSL plan is less than $20/month and I can download 8 GB per day every day and not pay a single cent on overage charges so what is the EFF thinking recommending the Australian ISP model over Comcast's "bad" model?

The EFF says what Comcast is doing is evil and that the Australian model is the better alternative even though it's draconian compared to what Comcast or any other American ISP is doing.  It would certainly stop the BitTorrent usage during peak hours but at what price to the user?  The Free Press and Public Knowledge also think metered Internet is a better alternative but they go a step further and want to criminalize Comcast's current operating model and fine them trillions of dollars.  So again I ask: Who is the EFF, Free Press, and Public Knowledge serving?  The RIAA and MPAA couldn't buy this kind of anti peer-to-peer lobbying if they tried.

<Next page - My phone debate with the EFF>

My phone debate with the EFF

As I reported last month, the Free Press and Public Knowledge called for an immediate FCC enjoinment on how Comcast manages its network congestion BEFORE the facts are even examined and demanded trillions of dollars in fines for Comcast's method of network management if verified.  They weren't saying that Comcast couldn't manage their network; they demanded that Comcast use dynamic throttling algorithms instead of using TCP Resets which they call "forgery".  The problem is that no such mechanism on existing DOCSIS 1.1 cable broadband networks exist yet they're demanding immediate Government intervention for on a network topology they know little about.  One of the Free Press and Public Knowledge recommendations was for Internet Service Providers to "charge for usage".

The EFF which came out last week to publicly support the Free Press and Public Knowledge read my report "A rational debate on Comcast traffic management" and they weren't pleased.  So when Peter Eckersley of the EFF and co-author of their last week's report on the "Comcast Affair" sought me out a few weeks ago via email and requested a phone conversation, I called him back the same day.  Eckersley tried to convince me that Richard Bennett - the computer networking pioneer and practicing engineer who explained the technical details in my Comcast blog - was all wrong about Comcast's network congestion problems and that he, a "computer scientist", knew better.  When I asked Eckersley what his background was, he explained it was in "copyright law".

Before we got in to the conversation, I wanted Peter Eckersley to clarify the EFF position first so I asked if the EFF supported the Free Press and Public Knowledge position that demands an immediate FCC enjoinment BEFORE the facts are examined.  Eckersley basically explained that he and the EFF are so confident in their alternative network management mechanism yet-to-be-tested theory that immediate action without examination of the facts was indeed warranted.  Since Eckersley calls himself a "computer scientist", I asked him what the scientific method was and Eckersley explained that science was really philosophy (presumably his).  Then in a bit of doublespeak that would make George Orwell envious, Eckersley explained to me that "no action was an action".  Therefore, we couldn't take the "no action" action before the facts are in and the Government must force Comcast must adopt his theories immediately.

After a bit more heated debate, Eckersley eventually figured out that I wasn't going to sing to their tune so he told me that I should just "shut up" if I wasn't going to help their cause.  But when lawyers and bureaucrats who sue people for a living try to make public policy decisions for the rest of us and sell us down the drain, the last thing I'm going to do is "shut up" and I'm going to make sure that the public hears about it.

<Next page - EFF's alternative method for network management>

EFF's alternative method for network management

The EFF makes the same theoretical recommendations the Free Press and Public Knowledge made in their letter to the FCC.  Here's their exact wording:

There are methods available to Comcast to limit the amount of traffic that P2P software transmits on their network, without preventing any categories of connections, interfering with any protocols, or forging packets. For example, ISPs can implement dynamic per-user traffic shaping. They can set a limit on the amount of data per second that any user can transmit on the network. They can also set these limits on a dynamic basis, so that (1) the limits are gradually relaxed as the network becomes less congested and vice-versa and (2) so that the limits primarily slow the traffic of users who are downloading large to very large files that take minutes to transfer. We have observed Comcast to take most of these steps in managing their cable networks, but in our testing, we have never seen them make the kinds of dynamic adjustments to their rate limits that would be necessary to gracefully avert severe network congestion (23). This suggests — though it cannot prove — that even if Comcast began forging RST packets in response to problems with network congestion, they did not exhaust the reasonable, user-friendly, and standards-compliant responses before they began taking decidedly less reasonable measures.

So the EFF based on their "expertise" with zero test data or experience in network management wants to tell Comcast how to run their network.  Eckersley and the EFF tells us [UPDATE 12/8/2007 that the James J. Martin and James M. Westall paper referenced by Richard Bennett that Richard Bennett's interpretation of "The Interaction Between the DOCSIS 1.1/2.0 MAC Protocol and TCP Application Performance" explaining the adverse effects of BitTorrent on DOCSIS networks] is wrong even though they lack the credentials of Martin, Westall, and Bennett.  The efficacy of EFF's solution is questionable since throttling thousands of connections per second with traditional traffic shaping mechanisms may have little effect on the first-hop DOCSIS network topology.  Even if the EFF, Free Press, and Public Knowledge alternative did work, the cost of implementing such a system would be massive compared to what Comcast currently implements.

Since there simply is no traffic shaping mechanisms in DOCSIS 1.1 cable modems which are currently deployed to millions of users, the traffic shaping load would be entirely foisted upon the router infrastructure.  Since we're talking about a dynamic throttling policy that has to take in to account application state and individual BitTorrent sessions of millions of users each of which open hundreds of sessions per hour, the existing routing infrastructure would require a massive infrastructure upgrade.  Anyone with experience in routers and firewalls will know that the bigger an ACL (Access Control List) is the slower the router and firewall becomes since each packet that gets forwarded in a router has to scan through the entire ACL.  Most routers handle ACLs that may be tens or hundreds of lines long, so imagine the kind of router you need if you wanted to have an ACL a million lines long that has to be dynamically updated with hundreds of thousands of new lines per hour.

Comcast's method of handling traffic management involves using a device (believed to be Sandvine) that sits on the network which shoots down connections on its own.  So instead of injecting thousands of dynamic ACLs in to the routers per second bringing the routers to their knees, the easiest and cheapest way to kill off excessive peer-to-peer connections to prevent a network meltdown is to ask the client to stop transmitting instead of asking the routing infrastructure to block it.  Since BitTorrent has no such congestion control mechanism and it has explicit design goals of bypassing detection and ISP throttling not to mention copyright restrictions, the only machine language it understands is a TCP RST (Reset).

The EFF calls this packet "forgery" but this type of technique is common in the networking and software industry where alternatives don't exist.  NAT (Network Address Translation) for example is commonly used by ISPs to handle the IP shortage and they forge the IP addresses so that multiple users can share the same IP.  The EFF wants you to believe this is like Comcast forging a letter from your loved one saying they don't want to talk to you anymore but in reality, this is just a congestion control mechanism that prevents the network from melting down.  It doesn't prevent you from using BitTorrent; it only prevents you serving too many users as a BitTorrent seed during peak minutes which already falls under Comcast's "no server" policy.  I spoke with Comcast and they explained that these peak times may last a few minutes and they use have to use the TCP resets to stabilize the network.  This isn't content- or protocol-based "discrimination", it's complete content and protocol neutral and clearly falls under the category of reasonable network management.

It doesn't need to remain like this forever since Comcast is already talking about upgrading to DOCSIS 3.0 in 20% of its network by the end of 2008.  Richard Bennett explained to me that the newer cable broadband protocol should obviate the need to use the TCP Reset "kludge" since DOCSIS 3.0 cable modems have traffic shaping built in to them.  So the market pressures from Verizon's superior fiber optic FiOS network will simply force Comcast to improve their network infrastructure and none of these draconian measures from the EFF are necessary and trying to force a DOCSIS 1.1 cable modem to behave like a DOCSIS 3.0 modem simply doesn't work.  If the EFF, Free Press, and Public Knowledge gets their way, the costs sky rocket and you the consumer gets stuck with a higher bill via metered Internet service.

Topics: Mobility, Browser, Hardware, Networking, Telcos

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  • Radical Common Carrier Theories

    I don't find net neutrality to be a radical concept. The wire owners charge the sources
    for upload and charge me for my pipeline. I really don't believe that some back room
    deal with one source should mean my sources are throttled back.
    DannyO_0x98
  • Deliver the Service

    Comcast and the telecoms should be required to provide the service which their customers are paying for. Without discrimination or bias. They should be required to invest in the necessary infrastructure to provide the service they are selling.

    I have not looked at the EFF's position or proposals yet but I will say that I agree with you George. We do not want metered bandwidth. Metered wireless internet access is a joke. The wireless providers exact a high price for every drop of bandwidth they deliver. This is not affordable or practical for most people. I'm hoping Google buys some spectrum and pushes Android thereby forcing the wireless providers to get real.

    We already know from various quotes from certain telecom officials that they would love to create their own little walled-gardens allowing them to charge from every conceivable angle. Net neutrality must be protected from these greedy, unethical telecoms.

    I support the EFF's efforts in fighting against the unconstitutional government monitoring of American Citizens.
    Tim Patterson
    • You blindly support the EFF without reading their proposals?

      You're against metered service, you haven't read the EFF's proposal which specifically recommends metered service, but you're for the EFF. It's sad but this is actually quite common. You're willing to let the Free Press, Public Knowledge, and EFF lead you down a alley to be slaughtered with blindfolds on.

      Comcast doesn't discriminate on content; they manage their broadcast storms that would make the network unusable for VoIP, Games, and Web surfing.

      At least read my original blog on "Rational debate on Comcast traffic management" and read the EFF's proposal before you make up your mind.
      georgeou
      • an 'a la carte" subscription has its merits!

        Providing you pay less if you are capped, it is a good thing if you can choose your cap.
        That model works well in the cell phone industry when you can choose a plan that has so many minutes or no limit.
        Why should I pay top bucks for a service I don't neeed - unlimited calls, or uncapped transfers.
        I'd rather have top speed for a few hours a day, rather than a non stop poor service.
        Linux Geek
        • Rates creeping up are a part

          Competition does keep them lower to degree
          but they also don?t like to cut there own
          money making throats and as a group they
          all slide up the scale .
          gkrwc
      • As a Comcast user, things look a little different...

        They don't do anything that I have seen against VoIP, at least in the Denver area. This is more than likely due to the fact that they offer this service as well. It seems that Comcasts VoIP is contracted; this impression is due to the associated services, cost and equipment types. Games don't seem to have any problems either, I play EVE online, LotR, and recently picked up Tabula Rasa. I did however notice a fair amount of latency added on when I decided to take a look at WoW. It seems that like many others, including myself after looking at it now, Comcast views packets for WoW as a waste of bandwidth. As for the web access that people seem to see as being selecively trottled; the only type of site that I see problems with is porn. But I guess if one spends their whole time online playing WoW, looking at porn, and using Ventrillo or Team Speak it would look like there are selective packet drops.
        In reality; if you have service with anyone you are bound to the agreement that you signed. There is a section relating to improper use of service, and how that is subjective from what I remember from actually reading the service agreements when I signed up for service. Again it all comes back to people not reading the contracts they sign.
        Demzon
        • Games on Comcast

          Interesting you had that issue with WoW. My family of 4 will all play WoW (or EQ or others) connected through our router to our normal, single line on Comcast. We have NO ISSUE with bandwith whatsoever. ALL our computers run WoW with amazing grace due to Comcast bandwith. I must admit, I've yet to see any consumer ISP better than Comcast.
          gary.douglas9
          • I like Time Warner myself. Hate AT&T with a passion (nt)

            No problems whatsoever playing Tabula Rasa, BF 2142, CoD 4, etc etc
            tikigawd
      • You might try reading the letter better

        In case you slept through the letter, the writer agreed with YOU on the subject of your blog, where he agreed with the EFF was regarding Government snooping on the internet. Do you throw out all the the EFF's ideas because of disagreeing with one item?
        hrwaller
        • "Do you throw out all the the EFF's ideas because of disagreeing with one"

          Why yes, as a matter of fact, that is EXACTLY what George does.
          Simply go back and review some of his many previous blogs and comments. You'll find them thoroughly saturated with Micrsoft jingoism and George's unsupportable personal arrogance.

          George is so married to his ideology that anything which does not agree with it simply appears to him as "blah blah blah" when he tries to understand it. He literally cannot read words which would prove him wrong, his eyes glaze over and he simply fails to see the text at all.

          George has proven over and over again in his talkback comments that he:
          A) Does not bother to read comments fully and carefully before responding,
          B) Continues to use arguments and rationales LONG after they have been utterly and thoroughly debunked and dismissed, and
          C) Insults and harasses people he disagrees with via phone calls and emails until he makes them so mad that they finally lash out in anger, so that he can then accuse them of being irrational.

          Anyone expecting anything resembling reasonable journalism or balanced viewpoints from George Ou is utterly naive or a fool.
          bmerc
  • Resurrecting the already disproven NAT strawman argument again?

    NAT is not forgery and you know it. NAT is like the corporate mailroom. If someone wants to send you a letter, they do not need to know your room # or even what building you're in. Hell's bells, they don't even need to know your name. They simply send it to "Technical Director of ZDNet." When you send mail out, do you specifically include your name, floor, and room # on your mail? Or do you simply let return mail go through your mailroom? Does the USPS even deliver direct to your office? Where is the forgery? Be specific and cite examples.

    On the other hand, Comcast is forging packets. Those packets exist for no other reason than to disrupt communications. For the end users the packets appear to have originated with the other client, and not from a third party.

    Perhaps that's why Comcast is facing a class action lawsuit.

    "This isn?t content- or protocol-based ?discrimination?, it?s complete content and protocol neutral and clearly falls under the category of reasonable network management."
    Would you let someone send a letter to your personnel department saying "I QUIT!!!" and simply sign your name to it? Keep in mind that they're also sending you a letter that seems to originate with personnel. The contents of that letter state "YOU'RE FIRED!!!" If someone thinks you're overpaid, they might consider it a legitimate personnel management technique. There is after all, only so much money lying around, and it just wouldn't do to have too much of it going to any one individual.


    I'm willing to compromise with Comcast. I'm leaving them. I, unlike the majority, actually have another cable provider in my area. As a bonus, the new service will be less expensive.


    As for the pay for what you use concept, that'll never work. Just ask the power company, gas company, phone company...
    Letophoro
    • Indeed. Translation is not forgery.

      It's just... translation. Using NAT as an example of forgery is like using a French Translation of "The Old Man and The Sea" as a forgery of Hemingway's works.
      D. W. Bierbaum
  • Absolutely

    My issue with Comcast has nothing to do with the technical details. They advertised and sold their customers a pipe with a defined min/max speed. Their topology cannot support all customers at the defined service level. How they choose to solve their network topology issues are up to Comcast, as long as they provide the minimum agreed upon service level.

    In other words, if they send resets to disrupt BitTorrent clients, no problem, but they better not prevent the BitTorrent clients from being able to maintain the minimum agreed upon speed. And if overall traffic on the network is low, they should allow the clients to throttle up to the maximum agreed upon speed.
    t_mohajir
    • Have you read the terms of service when you sign up for Comcast?

      Have you read the terms of service when you sign up for Comcast? More to the point, are you even a Comcast customer? If not, how do you even know what the terms are and what gives you the right to demand changes to a system that Comcast customers are happy with? If I could switch to Comcast from my 1.2 mbps DSL service, I'd do it in a heart beat.
      georgeou
      • Who can understand legalese?

        Am I a customer, no. But I have several family members who are Comcast customers, and they wouldn't have understood them if they had read them. Seriously, does any common person actually read EULAs and other click thru agreements anymore? The important thing is that the ISP be clear about what they are providing and provide that level of service. If they say up to 6mpbs, the end user should occasionally receive 6mbps and should usually receive a speed in the ballpark for all applications (torrent or otherwise).

        Let me be clear, I don't want a metered internet. And I don't think the EFF solution is the right one. But an ISP has the responsibility to provide a certain level of service. I would be more willing to cut Comcast some slack if they didn't have so many ads focusing on their "blazing" download speed vs. DSLs turtle speed. If you advertise it, you should back it up.

        As far as DSL, I'm sorry your DSL is only 1.2mbs. I subscribe to the 1.5mbps-3.0mbps package from AT&T, although I am eligible for the 3.0mbps-6.0mbps package. More importantly, when I was regularly receiving below the advertised 1.5mbps, I called their support and they resolved the issue (they were throttling my DSL to 768mbps even though I had upgraded to the 3mbps pro package) and they credited my account for the time that they were mistakenly throttling my service. And for the record, I regularly receive 2.5mbps downstream and 400kbps upstream for my advertised 3.0mbps/384kbps downstream service.
        t_mohajir
        • Again, it's CLEARLY spelled out.

          Again, it's CLEARLY spelled out and that isn't really "legalese". It's pretty simple to read.

          Read this story on ATT
          http://blogs.zdnet.com/Ou/?p=840
          http://blogs.zdnet.com/Ou/?p=843

          Let me be clear that Comcast's existing network and the use of TCP resets is kludge, but it's a kludge that works given the current limitations of the technology. Free Press and Public Knowledge are demanding an immediate injunction from the FCC and a multi-trillion dollar fine. FP/PK/EFF are demanding an immedate change to a dynamic throttling mechanim that, while we all agree is the superior solution, simply doesn't exist today. What the FP/PK/EFF are asking for is unreasonable and they're leading us down the path to a draconian metered Internet service. People need to wake up to the fact that the EFF doesn't serve their interests.
          georgeou
          • Not understanding the technology

            I agree, this sounds reminiscent of the court case where the jury said the prosecution took too long to process DNA evidence since they all watched CSI and "knew" that it only takes an hour or two.

            We might as well demand that the government quit wasting our money on building highways and start now to create the network of teleportation booths that will improve how we travel.

            Incidentally, I wonder if someone at the FP/PK/EFF has taken out a patent on the process they are trying to force Comcast into using........


            ____________________________________
            WARNING: May contain traces of nuts.
            DigitalFrog
      • then why aren't you demanding competition?

        If you're unhappy with your DSL, why do you think you have no other options? Because you don't have cable where you live? Is that because the cable companies, which have monopolies, haven't seen it profitable to run cable out to you? And it's not profitable because they're overselling customers in the markets they have?

        And that's why they have to throttle bandwidth, because they can't deliver what they've promised.
        big red one
        • My housing complex prevents Comcast

          My housing complex prevents Comcast. There actually is competition in my area. It's my housing complex just screws me. I'm happy that the FCC struck down exclusive deals for land owners but they don't go enough.

          "And that's why they have to throttle bandwidth, because they can't deliver what they've promised. "

          They don't throttle you on bandwidth for up or downloads. They throttle you on the number of seeds you can have at certain times of the day. A BitTorrent seed is a server which is explicitly prohibited in their terms of service so they're actually being generous in letting you seed at all.
          georgeou
      • Ignorant and Naive Position

        George, I'm disappointed in this comment. You know darn well that cable and DSL companies advertise in huge numbers how their broadband services are 50 and 100 times faster than dial up. You also know that the average customer isn't going to read hundreds of lines of ToS while signing up. Funny part is, most browser-based sessions time out before the average person can read a typical ToS agreement.

        Truth be told, the industry has been misleading the public for years by overselling and under delivering. Personally, I'd like to be a part of a class action lawsuit that slaps them for purposeful misrepresentation.
        kckn4fun