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Jason Perlow and Scott Raymond

AMC's Dine-In Theatres: The Movies' Last Stand at the Box Office?

By | November 17, 2010, 9:49am PST

Summary: AMC’s Dine-In Theatre seeks to re-invent the movie-going experience with in-theater dining, cocktails and waitress service right from your seat. But in the face of On-Demand streaming content and inexpensive, high-definition home entertainment technology, is the movie theater still viable?

AMC’s Dine-In Theatre seeks to re-invent the movie-going experience with in-theater dining, cocktails and waitress service right from your seat. But in the face of On-Demand streaming content and inexpensive, high-definition home entertainment technology, is the movie theater still viable?

Like many Americans, I love going to the movies. There’s something special about the entire experience, sitting in the dark theater with a huge screen, booming sound system, munching on popcorn, and being in a large venue where you’re sharing the experience with others.

Movie-going has been practically a cornerstone of American society — more marriages and long-term relationships have probably started from “dinner and a movie” than any other. I myself can attribute the first date with my wife to going to a movie some 16 years ago. I even remember what film we saw — Star Trek: Generations. The movie was so awful, I’m surprised I even got a second date.

However, no matter what the American attraction to the movies may be, theaters themselves have been in decline, ever since home entertainment technology entered the picture, starting with the VCR and VHS video rentals in the early 1980s.

Nevertheless, the box office and the traditional theater was still king because you really couldn’t replicate the in-theater experience at home, despite the advantages of being able to pause and rewind the film, provide your own food and refreshments at significantly lower cost, and stay at home with your family.

Also See: AMC Dine-In Theatres (Gallery)

Also See: AMC’s “Dine-In” Delivers a Big Wow (Baristanet.com)

With the introduction of the DVD, cheap High-Definition video televisions, inexpensive surround sound and now On-Demand video from suppliers such as NetFlix, Amazon Video and Apple TV, the home movie-watching experience is now at a point where one could argue that it’s actually superior to going to the average movie theater.

The realities of the current economy adds additional pressure when you consider that the typical movie-going experience is $12-$14 per ticket plus $10 or more per person for concessions, not counting going out for a meal with your family or date.

On-Demand and Pay-Per-View/Subscription content from Amazon, Netflix or your satellite TV/cable provider is considerably cheaper, if you factor in a entry-level home theater investment of about $2,000 (including HDTV, receiver/amplifier, surround speakers, media player/streaming devices) and an average play cost of about $5.00-$10.00 per premium film, provided you aren’t just watching stuff on basic cable or premium content packages like HBO or Showtime

To fight back the Home Theater onslaught, the Box Office has had to do a number of things in order to stay relevant in the digital, On-Demand age. The first of which was renovating many theaters for Digital Cinema, which began as a result of George Lucas releasing the Star Wars prequel films in digital format in 1999. This technology upgrade included HD digital projection as well as THX-certified and/or SDDS sound systems.

With the full DTV conversion in the summer of 2009, many consumers went out and purchased HDTV equipment, which has significantly come down in price in the last several years. The Box Office then needed to pull another trick out of its sleeve — by focusing a lot of its forthcoming releases on 3D digital films, such as Avatar.

Not to be deterred by this, the home entertainment industry and TV manufacturers began to release 3D HDTV technology this year, but the sets are still considerably more expensive than their regular HD counterparts. Still, we can expect that 3D capability will become a regular built-in feature in even basic HD sets in the next few years, which leaves movie theaters with few compelling technology improvements to continue to bring in the throngs of moviegoers.

Page 2: [Dine-In, the future of moviegoing?]  »

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Jason Perlow, Sr. Technology Editor at ZDNet, is a technologist with over two decades of experience integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies.

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Jason Perlow

My Full-Time Employer is IBM. I write as a freelancer for ZDNet.

Disclaimer: The postings and opinions on this blog are my own and don't necessarily represent IBM's positions, strategies or opinions.

I own no investments or direct financial instruments in the companies I write about.

Biography

Jason Perlow

Jason Perlow, Sr. Technology Editor at ZDNet is a technologist with over two decades of experience with integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies. A long-time computer enthusiast starting the age of 13 with his first Apple ][ personal computer, he began his freelance writing career starting at ZD Sm@rt Reseller in 1996 and has since authored numerous guest columns for ZDNet Enterprise and Ziff-Davis Internet. Jason was previously Senior Technology Editor for Linux Magazine, where he wrote about Open Source issues from 1999 to 2008.

In his spare time, Jason is an avid amateur chef and food writer, where his work reviewing New Jersey restaurants has appeared in The New York Times. He is also the founder of the popular food web site eGullet and blogs about restaurants and cooking at OffTheBroiler.com.

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RE: AMC's Dine-In Theatres: The Movies' Last Stand at the Box Office?
marketingweb 26th Jul
@teknicalservices Yes you KNOW how little drink and popcorn costs. What you obviously DON'T know is how cost structures of actual movie industry works. You seem to presume that if you pay $10 or whatever for a movie ticket, that the cinema is getting all or most of the ticket price. In reality, movies these days are way too expensive to make, and the models employed by film studios and distributors mean that a massive percentage of the ticket price is going back to those who created or distributed the movie, NOT to the poor cinema owner - especially in the first week, for example with Harry Potter 7.2 the distributor/studio was taking around 90% on average, leaving peanuts for the exhibitor.

So yes, concessions are overpriced. BUT, the money for concessions is basically paying not only for the raw materials AND the person to serve you (which you also forget), but can help pay the projectionists, ushers, ticket office staff, electricity costs (massive in a cinema) etc.

Or to put it another way - studios / distributors charge so much that the cinema owner is almost showing the movie just to get a captive audience to sell popcorn to, and that's where the costs of running the cinema have to come from.

So yes, you can buy popcorn kernels and soda cheap wholesale. But you don't have a captive audience unless you show the movies almost on "behalf" of the studios!

It's not quite as black and white as this, but your own perspective is way too far from reality.
I've tried the dinner and movie thing at a theater in upstate NY. It was a decent dining experience, you eat while you watch the movie. I can't complain about that, and lighting wasn't bad, you could see your food. The problem I face now is that I'm getting cheap, so if I go to a movie its to the matinee for $6.50, then get the large popcorn and drink combo for $10 (plus unlimited refills of both!) so that covers lunch. Between that and a blockbuster subscription its rare for me to go to a movie at night. I might try the AMC dine-in if they bring it to this area and if they are running a special deal.
A couple of bars here (Bradenton FL) have movie nights - food at regular prices, and they show Blu-Ray movies instead of sports on their many big screens. We've to a few. $10 - $15 for a burger and a couple of beers, no charge for the movie, just as there was no charge for Bucs games on TV before the NFL decided people in the Tampa Bay region shouldn't watch football on TV.
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My wife and I experienced this in Milwaukee in 2000. It was great. You purchase your tickets and are told when to arrive. The restaurant is inside the complex but separate from the theater. You have choices similar to an Outback or Red Lobster. The fare is good and the cost is reasonable. Your waiter notifies you when the movie is ready to begin. You take your drinks with you (including wine, beer, mixed drinks, etc.). The chairs are wide leather chairs that recline about 45deg (assuming 90deg is lying flat). Popcorn is free and there's a dedicated concession stand just outside the theater door for candy, additional drinks, pretzels, etc. so no waiting. The theater only seats about 30-40 people so it's cozy.

The cost was about the same as typical dinner and a movie, but no driving from the restaurant to the theater, you can finish your alcoholic drink while watching, free popcorn, dedicated concession stand, and wide comfy chairs. Oh, and no kids. I think you could even get additional alcoholic drinks at the concession stand. I miss this since I was only working a temporary contract at the time and live full-time in the Philadelphia area. I was wondering when someone would get the idea and open something like that in the Philly/NJ area!
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doodlius 17th Nov 2010
Yes, you *can* just Netflix all your movies nowadays, but it's amazing how some people like to leave the house once in a while.
@doodlius Did that save Video Arcades?

People forget that we've faced a very similar situation with them. The games were better than home machines at the time (and would have stayed better--as the tech improved at home it would have improved even more in arcades). But what happened is that people decided the home games were GOOD ENOUGH. And the desire simply to "be out" wasn't enough.
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With every new technological wonder, someone predicts the end of the line for what came before it.

At the turn of the Twentieth Century, the movie theatre was going to replace the live performance. Sound was added, and later color, and yet, live performances are still being presented today.

In the 1950's, the TV was going to replace the movie theatre.

Along came color, then stereo sound. Then BetaMAX & VHS, DVDs, HDTV and Blu-Ray - and now digital streaming!

Each successive advance brought the medium to more people. People for whom the original was out of reach - for any number of socio-economic reasons.

It's no different today. You still cannot beat a live performance - be it music or play. People still flock to plays and to concerts.

Movies are the next best thing but the technology offers so much more than could ever be presented in a live forum.

Undoubtedly, the per-event price of a movie on DVD/BD or streamed to your HDTV is far less costly than going to a movie theatre. Still, the HDTV (with Cable or Internet service) offers the viewer 24-hour access to virtually anything you want. For a low price, but it is still not the same experience as the Movie theatre (with or without food).

Dinner and a movie is still legitimate dating fare and, I expect, will remain so for the foreseeable future.

Further, the movie theatre will remain the place to go for the latest in whiz-bang special effects (at a premium price, of course) for a long time to come.
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Contributr
@mwagner the only problem I have with this argument is that in the case of movie theaters versus the home theater, there's very little value add coming from the movie theater over the home, per the technology that is currently available versus what was available twenty years ago. It's not the same as comparing it to a live performance which is always going to be technology resistant.

The only thing you get from a movie theater as a value add is how current the movie is. The actual experience is easily comparable at home with a minimal capital investment. The gap has closed so much between in-theater and at home that it's going to be very difficult for traditional movie theaters to survive.

Movie theaters were profitable because they could continue to draw in repeat customers. It was huge in the 1950's, 1960s and 1970s, less so in the 1980s and 1990s, and went into very sharp decline in the last decade. 3D films and IMAX is what draws people in now, but how often do people want to see these things in order to sustain a business?
@jperlow

Bull. The size of the screen and the clarity and power of the surround sound system in a theater can't come close to anything in a home.

Here's an interesting chart that shows ticket sales and revenues for the past 15 years: http://www.the-numbers.com/market/
@aep528 if you are 6 to 10 feet away from your 42" or 52" TV, the relative size difference between a theater and your home setup is nearly imperceptible.

I won't argue that a large theatre has a huge sound system. But how huge do you really need to have a good surround sound experience in the home? A few hundred watts, tops? If that?
@jperlow aep528's argument is totally specious because... the world doesn't all have the same priorities as him.

People don't give themselves reality checks when they emotionally insist that just because something is BETTER, that its going to survive economically. Well economics don't particularly CARE what's "better"--its often all about what people are willing to settle for (and thus pay most often for). Yes, theaters have bigger screens and better sound. Of course they do. But the number of people who PRIORITIZE only watching a movie with optimal sound and picture is, and will continue to shrink. People often gravitate towards "good enough" rather than "optimal". Especially in a bad economy.

Ticket sale revenue no doubt is holding around the same point, as aep528's linked article shows. But that's probably because the prices have gone up out of proportion. Plus, its still pretty early in the cycle--if theaters are going to fail its going to be a long slow decline, not a rapid one.
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New Jersey is behind the times
bmeacham98@... 17th Nov 2010
Alamo Drafthouse, in Austin Texas, has been doing this for years. Get there 45 minutes or so before the movie starts, order your food, get served, watch the movie. And they have awesome shorts running while you are waiting for the main event. And, yes, it is a fun evening.
It sounds to me like free market is doing what it does best. It is driving innovation. As home theaters improve and decrease in cost, movie theaters must innovate to stay relavent. In genearal it is great for everyone. Better content at home and better content at the theater. Its a win-win.
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Why do we have HDTV
gardoglee 17th Nov 2010
Before NTT invented HDTV viewers were surveyed on what they most wanted improved in television. The vast majority said "better writing". Very few said "higher resolution pictures" (or any non-geek variant thereof). So what did we get? Higher resolution pictures and bigger screens.

If the movie industry wants to survive it needs a value add which is not higher resolution pictures, or badly muddied 3D renditions of poorly written scripts, especially when the film is a 2D movie "rendered" into 3D. Better picture and sound is nice, but is also technically able to be presented at home. However, it is really tough to get competent chefs and waiters to come to your home and serve you a meal in your home theater. At least for most of us that is out of our price range. A dine-in theater is not.

About twenty-five years ago I went to a theater doing this (it is not even a vaguely new idea) in Edina, MN. The food quality was poor, and the facility was not well maintained or clean. I liked having a meal option with my movie, but I did not like the theater operation, and did not go back. Apparently neither did anyone else, because a few months later they closed up for good.

This idea, like so many, will not succeed or fail on the innovation of the idea, but on the quality of the delivery. That will vary from one location to another, primarily on the basis of the location management. The managers who know how to run a quality operation will succeeed, and the others will move on to their next method of failure.
Jason:

Let the Geekfest continue. I guarantee this is worse than Star Trek Generations, but you can have dinner around the block at 5 Napkin Burger or Hell's Kitchen before hand.

http://www.start-trekkin.com/CALENDAR.html
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Been there - done that
D.Barek Evans 17th Nov 2010
This concept has been around for years in multiple variations ... seen some with more upscale food/seats, others more pub-like. All are okay; but despite the attempt to minimize intrusions, it's still distracting to have the server taking orders and/or delivering food to the table ahead of yours mid-way through the movie.

This isn't a big deal for films that require little concentration (comedies, etc) ... but for more involved story lines or action films, it's annoying to be constantly pulled out of the immersion into the film-world.

It's a fun experience to do once in a while with a small group of friends - but the negatives mean that for me, it just doesn't replace the standard movie experience.
"Nevertheless, the box office and the traditional theater was still king because you really couldn?t replicate the in-theater experience at home, despite the advantages of being able to pause and rewind the film, provide your own food and refreshments at significantly lower cost, and stay at home with your family."

Honestly, I don't think that movies are gonna stay in business long with some of their practices that sorta ruined the experience - especially the food experience, the worst part of seeing any movie.

. . . and it appears the rethink still needs some work. You may be a "foodie," but it does sound like your complaints are legit, and it does sound like things still need a lot of tweaking.

. . . and I don't really think the solution is really to offer a new style of premium movie experience, but to improve the regular movie experience, which frankly sucks.

A premium service will only get people with premium pocketbooks. They need to rethink the regular experience as well.
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AMC can ruin a good thing!
kd5auq 18th Nov 2010
bmeacham98@... is correct. I first experienced this 15 years ago in Salt Lake City. Pool hall/bar in the lobby, theater and food inside. Even backwards Houston has several. It is cheaper to get REAL food plus beer at these for less money than overpriced stale popcorn and drinks at AMC. Even the ticket prices are $1 to $2 less than AMC for the same movies running at the same time (not 6 months later).
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We've all done it, but to be honest, going to a movie is a horrible first date idea. The whole point of a first date, is figuring out if you want a second. How are you going to do it while sitting in a dark theater for 2+ hours and not talking. And what if halfway through the appetizer during dinner (before the movie) you realize you don't want date #2. You feel obligated to spend the additional 2+ hours together. Not too mention a bad or awkward (uncomfortable) movie can ruin an otherwise good date.
@jshaw4343 that's why you take her out to a nice dinner first happy
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It can be really good...
cmollerstuen 18th Nov 2010
Combine micro-brew, great pizza and/or good tex-mex with fun second run (only $3.50) movies (or art flicks, or classic movie night) and you get The Bear Tooth Theatre. (http://www.beartooththeatre.net/) Highly recommended if you make it this far north!
@cmollerstuen The pizza menu looks awesome.
AMC has been doing this for years, though they are now expanding their markets and offerings. In Atlanta, we've had a Fork & Screen (called Buckhead Backlot for its first decade or so) and I quite enjoy it as a movie-going experience.

Granted, I worked for AMC as a writer for about 18 months so I got to see movies for free, but I still pay to see stuff at Fork & Screen now if just to have wine while watching a new movie.

Arclight in LA and Alamo Drafthouse in Austin are the best of the high-end movie theatres, in my experience. Still, I think AMC does a great job.
The theater owner's have no one to blame but themselves for the trend towards staying home. I really love the movie experience - going out and the whole thing. But my movie going days (nights) have gone the same way as did the concerts and the sporting events. I won't (read: can't afford) to spend $200 on a few concert tickets or to drop $100 or more taking the family to a ball game and I can't afford to drop $50 to take the daughter to see a movie. $10 for a popcorn and soda is unacceptable. Sorry (not) but I managed restaurants for 20 plus years and I know how many PENNIES the soda costs and how many PENNIES a fist full of kernels costs. They all got too greedy for their own good and now instead of making a few bucks off me every couple of weeks, they get nothing. I popped $200 for a 6 foot screen, another $500 for a DLP projector and another $200 for a surround sound. I now watch ABSOLUTELY BEAUTIFUL movies on a 90 inch diagonal screen from the comfort of my home and my less than $20 a month goes to Netflix. Everything in life has a value and once that value has been breeched, it's no longer worth it. For me - a theater ticket has a max value of $8 and pop corn and a soda - another $5. Anything more than tha and I feel I'm being taken.
@teknicalservices Yes you KNOW how little drink and popcorn costs. What you obviously DON'T know is how cost structures of actual movie industry works. You seem to presume that if you pay $10 or whatever for a movie ticket, that the cinema is getting all or most of the ticket price. In reality, movies these days are way too expensive to make, and the models employed by film studios and distributors mean that a massive percentage of the ticket price is going back to those who created or distributed the movie, NOT to the poor cinema owner - especially in the first week, for example with Harry Potter 7.2 the distributor/studio was taking around 90% on average, leaving peanuts for the exhibitor.

So yes, concessions are overpriced. BUT, the money for concessions is basically paying not only for the raw materials AND the person to serve you (which you also forget), but can help pay the projectionists, ushers, ticket office staff, electricity costs (massive in a cinema) etc.

Or to put it another way - studios / distributors charge so much that the cinema owner is almost showing the movie just to get a captive audience to sell popcorn to, and that's where the costs of running the cinema have to come from.

So yes, you can buy popcorn kernels and soda cheap wholesale. But you don't have a captive audience unless you show the movies almost on "behalf" of the studios!

It's not quite as black and white as this, but your own perspective is way too far from reality.

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