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Jason Perlow and Scott Raymond

Business Travelers: Check your damn bags please

By | December 13, 2011, 9:13pm PST

Summary: I’m mad as hell about self-centered business travelers on commuter jets and I’m not going to take it anymore.

Anyone reading my column for any length of time probably knows that I do a good amount of travelling for my day job.

I don’t mind actually having to go places for a living. In fact, I like visiting different parts of the country. The act of getting from place to place and having to put up with all kinds of mishegas to achieve it? Not so much.

ZDNet is a technology site and this is a general technology column, and I try to make what I write relevant to the site’s overall mission. Air travel is fair game, particularly if it involves enabling technology, such as security.

But sometimes I just think it is necessary to vent about the airlines and air travel in general, because I feel that I occasionally need to act in the interests of the business traveler.

Last year, I wrote of the evil Mileage Run (which, incidentally, was solved this year by my preferred airline, Delta, in allowing a limited number of medallion qualification miles (MQMs) to be purchased).

Today, I want to talk to you about those self-centered… putzes that feel it is necessary to attempt to bring full-sized bags onto a commuter jet, because they think they are actually saving time or money by not checking it in the first place.

For those of you not familiar with commuter jets, they are smaller aircraft, about the size of a corporate jet. Typically, they are Embraer or Bomarbardier aircraft with a maximum seating capacity of about 50-80 people depending on the model and configuration.

Delta, my airline of choice, uses Embraer E-Jets operated by Compass as Delta Connection on certain regional routes. For the past two months I have been using the Delta Shuttle at NYC LaGuardia Airport’s Marine Air Terminal to fly weekly to Chicago.

The ERJs are excellent little planes. They are fast and comfortable and relatively quiet. However, the one thing they do not have which larger jets like the Boeing 737 or the Airbus A310/A320 do is ample overhead compartment space.

At best, you’re going to get a backpack or briefcase/computer bag in there, your coat, and if you are lucky, an overnighter type duffle for a two day trip.

Not a freakin’ week-long sized or more peice of luggage in the 40+ pound range.

Now, I understand why many of you who do this engage in this sort of insanity. You don’t travel very often, and when you found out that you had to eat a $25.00 baggage fee to check it, since you have no medallion status, you thought you would save a few bucks by dragging it on the aircraft.

Or perhaps you think that by bringing your luggage on the plane, you’re actually saving time. Ha!

The first problem I put squarely on the airline. They’ve created a system that basically forces routine business travelers to be inconvenienced because they’ve had to jack up their fees.

They beleive that by requiring customers to check their bags and then charging a fee for it, it would cause mass hysteria.

Instead, they simply make their repeat customers who travel business routes completely enraged.

When you have more than half your passengers trying to drag their overstuffed 40lb+ Delseys and TravelPros because they don’t want to eat a $25 bag check, what happens is as follows.

First they go through the TSA lines, which are challenged with increased security to begin with, and it adds additional time to the screening process for everybody which in and of itself is quite considerable. It also costs the TSA around an additional $260 million a year to process these extra bags on the lines. Which you and I then eat in taxes.

Then the numbnutzes drag the bags on the plane, slowing progress as they all inch their way down the aisle. Then they all find out that the overhead or the underside of the seats can’t accommodate their bags, despertately trying to shove it in and then getting it jammed up in there.

Alternatively, because the flight is packed, the overheads have run out of space so they have to somehow make their way back down the aisle, then having to gate check the bags.

For free, thus avoiding the check fee.

Now just imagine what kind of logjam that causes. Until everyone gets in their seat and settles down, the attendants can’t close the aircraft door. If the aircraft door doesn’t close, you can’t taxi. If taxiing is delayed, then you end up increasing the length of time the aircraft needs to be in the taxi queue and thus spending more time on the ground.

Seriously, just thinking about this makes my blood pressure rise to explosive levels.

The situation has become so contentious that there is actually a proposed bill in the US Senate being sponsored by Sen. Mary Landrieu of Louisiana that would mandate that air carriers give each traveler a minimum of one checked bag for free.

Here’s what I propose. The US Senate bill for the Airline Passenger BASICS Act going into effect anytime in the future notwithstanding, this is what the airlines should do.

Assuming that each traveller has at least one bag, the cost of the airline ticket should reflect an included baggage fee. If you’re medallion status, you get the 1st bag fee refunded when you check a bag or if you don’t have a bag to check.

Simple, right? You don’t give the person the freaking option of checking or not checking. If they know they’ve eaten the cost upfront, they will check the bag. Capische?

Think of how much time this is going to save at the TSA lines when the volume of bags brought onboard aircraft cabins is reduced dramatically. It means they’ll have less stuff to scan. They can devote those energies to scanning the bags during the check-in and bag loading process instead, which are easier and much quicker to process than human beings.

I mean really, if this is a commuter jet, the darned airline and the check-in people know up front that the damned bag isn’t going to fit. So why the hell are they letting them do it?

If they check in at a kiosk, or their boarding documents are done electronically, the passenger should be sent a warning in the plain and clear that bags above a certain size will not fit on the plane.

This solves at least two problems. One, aisle logjams and delaying disembarkation. Two, having the passenger end-run the baggage fee by schlepping it on the plane knowing full well it won’t fit and then gate checking it. And it will also accelerate the lines at the TSA checkpoints, which everyone who travels wants to go faster.

Do you hate the numbnutzes that don’t check their huge bags? Talk Back and Let Me Know.

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Topics

Jason Perlow, Sr. Technology Editor at ZDNet, is a technologist with over two decades of experience integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies.

Disclosure

Jason Perlow

My Full-Time Employer is IBM. I write as a freelancer for ZDNet.

Disclaimer: The postings and opinions on this blog are my own and don't necessarily represent IBM's positions, strategies or opinions.

I own no investments or direct financial instruments in the companies I write about.

Biography

Jason Perlow

Jason Perlow, Sr. Technology Editor at ZDNet is a technologist with over two decades of experience with integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies. A long-time computer enthusiast starting the age of 13 with his first Apple ][ personal computer, he began his freelance writing career starting at ZD Sm@rt Reseller in 1996 and has since authored numerous guest columns for ZDNet Enterprise and Ziff-Davis Internet. Jason was previously Senior Technology Editor for Linux Magazine, where he wrote about Open Source issues from 1999 to 2008.

In his spare time, Jason is an avid amateur chef and food writer, where his work reviewing New Jersey restaurants has appeared in The New York Times. He is also the founder of the popular food web site eGullet and blogs about restaurants and cooking at OffTheBroiler.com.

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RE: Business Travelers: Check your damn bags please
neilcrfd@... 23rd Dec
Allowing unchecked bags for free, but charging for checked is asking for trouble. And the suggested "refund" for medallion holders would not work either.
Everyone tries to look after themself first, so it is up to the Airlines to set the rules to encourage the right behaviour, AND THEN APPLY THEM!!!
"Mileage Runs"

After reading that article, I don't really have any respect for you. You sound like some sort of spoiled kid. Flying to a random destination just to keep some sort of precious status? Really?

And yeah, there are people who want to avoid a $25 checking fee. Because for some people, $25 is a lot of money. But a spoiled child like you doesn't understand that.
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Contributr
@CobraA1 There are TONS of people that have to do mileage runs in order to keep their status. If you're a frequent business traveler medallion status is everything. It allows you to use priority lines and also gets you seat upgrades. These aren't trivial things at all.
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Have to agree
rhonin 14th Dec
@jperlow
Traveling way to much and learning about the "gorilla" type handling of bags, I bought a bag that fits for both commercial and commuter planes.

Yes, the "noobs" that bring the big ones should be taken out and "baggaged themselves. I do agree it should be handled at he kiosk/gate.

But... Outside of your blood pressure, it is really saving any time?
Likely not for the generally overwhelmed attendant trying to handle passes at the same kiosk.

I recommend some good headphones and lite meditation.

wink
@jperlow He's not saying it's trivial - he's saying it's juvenile. More specifically, he's saying that complaining about people who get in your way because you travel a lot is "spoiled" behaviour because you're assuming others should act in a given way to make YOUR life easier because you're a priviledged customer.

Your reply actually reinforces his opinion as it seems you're just repeating what you said (which is what he's disagreeing with) in order to rationalise your view.
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@jperlow
i disagree. The normal business traveller doesnt slow down TSA. They move fast into planes and dont take up much space. It is the infrequent traveller, they dont know how to pack and cause delays at TSA. Their bag that they never use is bigger than the normal carry-on and takes up more than normal space, they have 3 bags and a big coat, which takes up more space.

And gate checking, for many of the airports, sends your luggage to baggage claim, causing up to 30 minute delays leaving the airport. Billable time when you are travelling to a clients site.

maybe you should fly Southwest. They dont charge baggage fee's, so everyone you fly with can check their baggage.
@jperlow
Sounds like that 1% complaining when the 99% inconvenience them
  • Flagged
@jperlow Poor baby...keep whining and maybe you'll get your way. Or maybe you should just hold your breath until you turn blue. Shouldn't be hard for a windbag.
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@jperlow

The airlines have done this to themselves. Why should I check a bag, when if the plane is full, it'll get thrown below later without charge? The airlines should charge for unchecked baggage and not charge for checked to "correct" this problem. People are just doing what the airlines are teaching them to do... Bad behaviour is rewarded, so people do it. It isn't aimed at you personally.
@jperlow
anyone doing a mileage run at the expense of their company should be fired.
@jperlow, you've hit the nail on the head with your article. Mileage runs are real and you can tell the folks that don't travel for a living. They just don't "get it".

Great piece.
@CobraA1 Couldn't agree more with this article. I don't consider expecting other people to follow basic rules, to be the action of a "spoiled child". Someone thinking it's OK to break the rules and inconvenience others because "$25 is a lot of money" IS the action of a spoiled child however.
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@MBRIANT@...
A charge should go on the unchecked bags in order to discourage this, or just not charge at all for _a_ bag... People are doing what the airlines tell them to do, hence it has gotten to this... Whatta pain. I don't fly a lot anymore due to crap like this. I used to love flying, but that was prior to 1991 when it was fun to fly, and then prior to 2001 when it was mildly amusing to fly. Now it is a huge chore, and half the time it is faster to drive with the prolonged checkin times, and more reliable to drive with all the cancelled flights that occur to some storm halfway across the country that stops flight everywhere due to the borked/obsolete hub and spoke system... A colleague of mine got stuck in Oklahoma City for 6 hours due to a freakin connection that was mandated by corporate policy... It wasn't even on the way. His checked bag temporarily got lost in the process. Had it been a direct flight, that wouldn't have been an issue... (we all broke corp policy after that with mgr approval...)
@MBRIANT@... Exactly, it's the I'm better than you and will no worry about inconveniencing anybody if it saves me some time or money. I don't travel that much and do check my bags but what gets my blood boiling are the people toward the back for the plane that fill up the overhead compartments toward the front of the plane. By the time the people toward the front get to board all the overhead space it taken near their seats and they have to go toward the back to find a spot. That slows everyone down at both ends of the flight. If the airlines allowed one free checked bag per passenger that would solve a lot of hassles.
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@CobraA1

He is talking about inconsiderate behavior, like when the same people are inching down the aisle BECAUSE they are on a phone call instead of getting settled.

I'm disabled, and the more time I spend standing in the aisle, the more my back pain shoots up in addition to what it does with acceleration forces during takeoff.

People should just know what they're doing, and freaking DO IT. These are NOT first time flyers, which we can all understand and help in a friendly way. I do that for people when they seem lost, we all can. But people who are oblivious to the inconvenience they selfishly cause those around them should NIT be rewarded with a free gate check.

That said, I've been guilty of needing a gate check, but only because there was a change in aircraft or it was not listed. More clear instructions on the tickets about bin availability and limits would go a long way to help here.
@CobraA1 You are completely in the wrong CobraA1. These are BUSINESS travelers, their company pays expenses, including baggage fees. And, if you travel for business on a regular basis, $25 is NOT going to break the bank. How about those travelers who have to pony up to check bags on commercial airlines? If you can afford to fly, you can afford the attendant fees - or you shouldn't be flying in the first place! You sound like the type who expects everything for free - who's the spoiled brat here?
@CobraA1
Agreed. "Spoiled kid" doesn't even begin to cover it. I find it disgusting to hear one person call everyone else "self-centered" and in the same breath demand that everyone else cater to that one person's travel needs. Perhaps somebody needs to explain what the phrase "self-centered" means.

After having expensive items stolen regularly from my checked luggage, and the luggage itself disappearing a couple of times, I vowed to never check luggage again. The $25 fee isn't the problem for me. It's the thieves working for the airlines. How many other times would you hand your cameras, laptops, video cameras, portable projectors, and other expensive items to a complete stranger and walk away hoping they are honest enough to not steal them? Checking luggage is a crap shoot at best.
@BillDem I am not a frequent flyer and I don't receive any special privileges or benefits when I fly, but I do fly 3 or 4 times a year, internationally. If you place expensive stuff in your checked baggage, you should expect it to be stolen. The purpose of the carry-on is to allow you to take your expensive stuff and have it in close proximity to where you are sitting, but in recent times, many customers are being selfish and self-centered. They take on bags that are humongous and use up all the over-head storage. I take on one carry-on, with emergency clothes, my camera, electronics, computer, etc. and I am damn angry when I get on the plane and there is no overhead space for my one bag, or I have to place it 8 or 9 rows fore or aft to where I am sitting. The airlines need to fully enforce their carry-on bag policy and don't let anyone onto the plane if their bag does not fit in the carry-on bag sizers located at the gate before boarding. More-so, if the bag needs to be checked at the gate, then the customer should be charged the same fee for checked baggage as if it was done at the front check-in counter.
@DevilBoy1205
We're actually agreeing. I say the same thing. If you put expensive or even mildly interesting items in checked luggage, expect it to be stolen.

I haven't checked any expensive items in decades. When I first started flying, I checked bags so that I wouldn't have to deal with finding storage space on the plane or toting the luggage through the airport. That's when I had all the trouble with theft and lost baggage. Back then, those expensive items were a LOT more bulky than they are now, so it was really difficult to pack a laptop, camera, lenses, video camera, etc. into a carry-on and have space for clothing, too. I was explaining why I made the decision to never check bags.

I was also pointing out that any time you are stating that everyone else should do things differently to accommodate your own needs, you are being even more selfish than those people. Example: I choose to only do carry-on. That is self-centered, because I am doing it to accommodate my own needs, regardless of what anyone else needs. The difference is, I'm not trying to get everyone else to stop carrying luggage on so that I have even more space for mine. That is doubly self-centered.

As far as the airlines enforcing their carry-on policy, they already do. The bags most people buy are approved by airlines in advance. If it fits in the airline-approved luggage, it's fine. The staff are trained to spot luggage that isn't one of the approved shape/sizes and I've seen them tell people they have to check a strange-shaped or oversize bag during the boarding process quite often. Check the tags when you are buying luggage and you will see airline-approved carry-on listed somewhere.

Here's a suggestion for you. If you keep finding that you have no space for your luggage, get to the airport earlier. I never have trouble finding space for my luggage. The people who hop on the plane at the last minute are the ones who are always searching for space. If you are among the first 20 people who board, you win the storage space lottery. If you're one of those people holding up departure by showing up late and then searching for luggage space, it's hard to have any sympathy for you.
@BillDem
"I never have trouble finding space for my luggage. The people who hop on the plane at the last minute are the ones who are always searching for space. If you are among the first 20 people who board, you win the storage space lottery. "

Good for you, if you like sitting on a plane for 30+ mins twiddling your thumbs with rubbish aircon, but most of us don't. If space were allocated properly on the planes for hand luggage, then it wouldn't be an issue. There is no lottery. If I get on that plane with my hand luggage which I am entitled to do, the same as everyone else, then I expect to find a space for it. If I don't, then I am going to complain - end of.
@BillDem You are your own problem. Only a fool would check electronics or valuables! Take them carry on in an appropriate bag, or don't travel with them. You can also ship ahead stuff not needed the next day via FedEx or USP overnight cheaper than paying airline baggage fees and lugging the crap around from car to airport to bus or rental counters, etc. PLAN AHEAD.
@CobraA1 I agree the man needs to get over it. So others have to get-check. How does that inconvenience anyone else. I actually like it since I can get my duffle and day pack overhead during the flight and then can wander up the jetway looking smug while they wait for their bags to be brought around. It doesn't slow me down any. The last thing I want is more people learning that they really don't need all the crap in their suitcases and starting to travel light. If that happens there will again be competition for the space on the smaller jets.
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Fairer...
wright_is 14th Dec
The German airlines we use (mainly Air Berlin) are a little fairer, your 20Kg (44lb) luggage is included in the ticket price, no option.

If you don't check you luggage, they will inspect it at the gate and a solid "overnight" bag will be gate-checked automatically, you don't get the option of taking on board and trying to jam an overhead compartment.

When I was regularly travelling between the UK and Germany (8 month secondment in Frankfurt), I used to leave my luggage at the hotel and just take a couple of small items with me. That saves a lot of time at both ends, as long as the soft bag is small enough. I could be out of the airport and in my hire car, by the time the hold luggage arrived on the carousel.

That said, I'd never think of taking a bag big enough for a weeks worth of luggage as hand luggage. But, luckily, the airlines here, at least those that don't charge for using the toilet or drinks in flight, also don't charge for checking your luggage - unless you have too many bags or they are overweight.
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Makes sense.
otaddy 14th Dec
@wright_is Here in the US, our govt once again "helped" us by taking our tax dollars and bailing out the airlines. (And for those that want to blame the democrats, keep in mind it was a republican president that did this.)

So with the bailout money in pocket, the airlines were able to keep their crazy policies in place. Oh, and this same president created a whole new bureaucracy to keep us safe, and then handed airlines the bill.

Flying in the US used to be fun, but now its just a mess--as it should be. Stupid policies deserve to fail...
@otaddy

Presidents do not pass legislation...the DEMOCRATIC Congress did this. The SAME Democratic party that is STILL in control right now.

Please learn basic government 101.
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@linux for me Presidents do not pass legislation...the DEMOCRATIC Congress did this. The SAME Democratic party that is STILL in control right now.

True but the President does have the power to veto any legislation that comes out of Congress - in effect by not using his veto power he did in effect "pass" the particular piece of legislation under discussion.

Please learn basic government 101.


You do likewise.
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@linux for me
First, see Pete Athynz' comment. Both branches are culpable.

Second, it was the President who proposed the Department of homeland Security (Theater) and its attendant Transportation Security (Theater) Administration. The Congress approved it, and the subsequent Administration has inflated it. All so we can feel more secure without making us commensurately more secure in the least. The carriers do, in fact, bear the brunt of this expense and that which they don't pay directly, the taxpayer's do.

otaddy said not to blame a specific party. I say blame them all. The situation is ridiculous, ineffective, expensive and downright shameful.
@wright_is Same here in Brazil, up to 25Kg is free, after that you get some horrendous fees...
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I agree with you up to a point. I have traveled a lot too and sometimes when I change planes I'm going from a full size plane to one of the smaller ones. I used to always check my bag and carry a small one that would fit under my seat. And I would carry a change of cloths in my small bag. So I'm prepared for my one bag to get 'lost' for one day. However, recently that 'one day' has been drawn out to two or more. On one recent trip my husband's larger bag didn't find us for four days - the day before we were to return. Had he needed his suit for a business meeting he would have been SOL.

So now I will always carry my 20" on board and if it doesn't fit then I'll cross my fingers and hope for the best. Otherwise, I'll have my clothes when I need them.
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Staff
Gate check?
debuggist 14th Dec
In my experience (about one trip per month), United always proactively gate-checks bags for commuter jets. Saves on boarding delays, and I just have to wait a few minutes to pick up my bag after the flight instead of hoping it reaches my final destination.
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@debuggist Delta does not do this, especially on their shuttle flights from NYC LaGuardia's Marine Air Terminal.
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@jperlow Delta does not do this

Change Airlines.
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@badgered I wish it were that simple. Where I plan to move in the next year Delta is the most dominant outgoing carrier, and I was essentially forced to switch carriers from the predominant airline that is most convenient to where I live now.
@jperlow You always have a choice and you make it every time you buy a ticket with that airline. The simple fact is that they don't automatically gate check bags and it's something that causes you discomfort...as you've pointed out. Make a choice to use a different airline that does automatically gate checks bags but the discomfort of changing mileage programs seems to be greater so basically stop complaining. You made the choice...no one is pointing a gun at you to use that airline.
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@justthinking I have to use a corporate portal to book travel and despite what you believe, I don't necessarily have the flexibility to book any airline I want. So no, I don't have that "choice" you might think I have.
@jperlow Your issue is with the Delta attendants. I flew Delta connections for over a year back and forth between DC and my home airport. It was precisely the scenario you identified. The gate attendants were specifically asked to enforce the rules at the gate. They simply tagged the bags that were too large to fit, the flyer was forced to leave bag at the jet way end, and then they retrieved them at their destination at the jet way end. It does not require government solutions nor does it require the cost passed to the customer. The airline already has in place all the facilities to handle this. Why change everything for all travelers to accommodate the misbehavior of your fellow travelers. Let Delta know...they can fix this.

Background...52 week traveler for business and other travel. Delta FF, AirTran FF.
@jperlow
Jason
Down here in the south Delta's regional carriers (ASA & ComAir) regularly do just that.
Ignore those calling your rant spoiled. I find the outright rudeness of some travelers amazing. Most regular flyers no the "rules". This is really no different than driving etiquite but we know how rare that can be.

My pet peave is the bozo towards the front of the plane who waits for the very last moment to gather all of his carry-on bags holding up the rest of the passengers. I once heard a slight attendant state "If there's nobody in front of you and a lot of people behind you, you are holding them all up.".
Europe (I found) is much more draconian about the checked bag thing. I had a laptop bag that actually passed the rules for size but they forced me to check it on one flight. I guess it just looked bigger than it was because it was actually a Heys backpack with rollers.
When I fly on those smaller jets it's always been with United. They have a nice little service where you put a green tag on those bags, and leave them on the ramp just before boarding the plane. They get placed under the plane, with the larger bags - but no bag fee. Then you pick up your bag plane side after the flight.

Seems to me your problem could be fixed that way.
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YOU might be obsessed with the fees... but that's not the only reason to avoid checking in luggage.

I've had my luggage lost several times - including one bag that included souveniers from the Vatican and Athens. They've never returned even though they were labelled inside and out. I've long since stopped checking in my luggage - even when it was free to check in.

I travel to Europe with a regulation carry on - it's EXACTLY the right size and it fits perfectly in the overhead, even on Embraers. I've learned the art of packing a week's clothes and supplies into a bag that small.

I agree that there are people coming on with what looks like full sized luggage that simply doesn't fit - or worse, two or three of these things. That should stop. On the other hand, a company like EasyJet lets you bring EXACTLY one carry on - including your laptop as that one - arguing they need the space. Except that you have the space in the overhead AND under your seat. So one regulation sized carryon bag and one laptop bag should be the norm everywhere.

The airlines insist it's not their fault - the regulations are set by the departing airport, not the airlines. If so, the the airlines should go to the IATA and lobby for consistent rules.
@TheWerewolf
Exactly, there's also the issue with the airlines not reimbursing you for items lost in your luggage...for instance, they don't cover electronics, art (a very broad term) or currency. There's a very *VERY* long list of stuff that just goes bye-bye if they lose your luggage...so that alone is reason enough to carry the items with you onboard!
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So the question is...
John L. Ries 14th Dec
...is the practice of charging for the checking of luggage actually making/saving the airlines any money, or does it just encourage passengers to take as much of their stuff into the cabin with them as possible?

At this point, simply adding an additional $20 to the price of a ticket and dumping the nickel and dime charges would probably work better.
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Private Jet Charter
privatejet 14th Dec
The private jet chartering or business jets are charging less which made the frequent flyers to save their time and money. http://www.247jet.com/
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I'm not going to trust the airline baggage people with my expensive video cameras or my laptop. But somehow, perhaps because I'm a genius, I managed to find a bag (I actually have two) that will hold my camera, laptop, batteries, lenses, a book or two to read, and a change of underwear in case my checked luggage gets lost. Amazing.

I got this luggage not by hanging around at Unseen University, but by going to J.C. Penney after measuring my cameras and laptops.

Now, if I can carry not one but two broadcast-quality camcorders and microphones for them, plus a 17" screen laptop, and all the other junk I need, and get it all into a roll-on bag that fits in a commuter jet overhead, why can't other business travelers, who surely carry less "too valuable to check" stuff than I do, figure out how to fit their stuff into a legal-sized carry-on?

As far as checking bags, I check one. That (big) wheeled suitcase carries my two (disassembled) tripods, plus clothes and other human-type items. $25 to check it? BFD. If I'm carrying camera gear I'm traveling on a corporate tab, and I'd just as soon check a big, heavy bag as haul it around an airport -- or, if I'm changing planes (common when you fly out of a small airport like SRQ) around two or even three airports.
@robin@... You just don't get what it is like to travel every week or to have a client that doesn't want to pay for you hanging around the airport while the airline finds time to HOPEFULLY get you your luggage.

As for talking about your "expensive" cameras, BFD to that. It is not the EXPENSE that keeps people from checking, it is the inconvenience due to and the ineptness of of the airlines baggage handling.
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Not just business travellers
jruschme 14th Dec
It's more than just business travellers on regional jets, it happens pretty much on any flight. I've also flown my share of regional jets. While I do see lots of gate checking of bags, I don't see a lot of slowdown. The serious business travellers pre-tag their bags and leave them at the end of the jetway next to the strollers and wheelchairs.

On the other hand, try flying a full-size jet to someplace like LA or Orlando. Now you start seeing *everyone* trying to cram a big bag into the overhead bins and being totally offended when it doesn't fit and have completely no regard for the people in the row where they do find bin space.

It always astounded me when the airlines started charging for checked bags that they could envision anything other than a scenario where the bins would be totally full of bags from people trying/having to skip the bag fee. Unfortunately, there is no clear solution. If you build-in the fee for one bag, then somebody will always argue that they are being charged for something that they aren't using. If you further limit carry-ons, then you risk a different set of ire.
As a former ticket counter / gate agent as well a current traveler, I can see both sides of the issue. At every gate, there are tools to make sure your bag will feet. It's a case of leading a horse to water. In a world where travelers did not verbally or physically assault agents, said agent could actively ensure that oversized bags did not make it onboard. At the gate, I had bags literally thrown at me when I suggested gate checking. (Of course, then, I demanded it.) It would be nice if the airlines were more aggressive in solving this problem, but, really. Picture yourself making $10-13 an hour while having things thrown at you and being called everything but a child of god. How aggressive would you be?
As a former ticket counter / gate agent as well a current traveler, I can see both sides of the issue. At every gate, there are tools to make sure your bag will feet. It's a case of leading a horse to water. In a world where travelers did not verbally or physically assault agents, said agent could actively ensure that oversized bags did not make it onboard. At the gate, I had bags literally thrown at me when I suggested gate checking. (Of course, then, I demanded it.) It would be nice if the airlines were more aggressive in solving this problem, but, really. Picture yourself making $10-13 an hour while having things thrown at you and being called everything but a child of god. How aggressive would you be?
I think you are spot on.........I'm a once a year traveler, at best, and I hate the fact that airlines don't enforce the baggage policy. Why have it if they aren't going to adhere to it!
Just goes to show you Americans not so smart; if the bloody Germans can figure it out why can't you.
Allowing unchecked bags for free, but charging for checked is asking for trouble. And the suggested "refund" for medallion holders would not work either.
Everyone tries to look after themself first, so it is up to the Airlines to set the rules to encourage the right behaviour, AND THEN APPLY THEM!!!

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