Infographic: The Three Things Confounding CIOs Going Mobile

Summary: It's the strategies, stupid.Even smart CIOs and well-managed enterprises are having problems as they embrace mobility.

It's the strategies, stupid.Even smart CIOs and well-managed enterprises are having problems as they embrace mobility. And while mobile devices and apps are new and complicated in ways far different from PCs and server applications, the challenges confounding IT leaders tend to be less technical and more business and strategic.

That's according to an IDG Research survey of 140 CIOs and IT managers that are members of the private CIO Forum on LinkedIn.

The survey, sponsored by SAP, shows a gulf between vision and the plans to make those visions reality. For instance, while 71% of CIOs see mobile as transformational or strategic, only 18% have a strategy to enable mobile to achieve those lofty goals.

There's also a disturbing lack of faith in mobile. 56% say they are unclear on how to present the business case for mobile. That may be due to a lack of time or resources (39%) or a lack of processes or know-how to measure the hard and soft benefits of mobile (34%). Not every company has got it together as ADT, which has been able to show that some of its salespeople have doubled their sales as the result of deploying field service apps on tablets.

There's also naivete. Half of enterprises admit they lack mobile developers even while 62% say they expect to roll out mobile apps that are either custom-built or need heavy tweaking. That work can be done by outside developers, for sure, though CIOs may be shocked at the cost.

You can download an in-depth whitepaper with more survey results and expert interpretation at www.sap.com/mobileCIO or by taking a picture of the QR code at the bottom of the below infographic.

But you can skim the findings via the Infographic below. You can pass it along by right-clicking and saving, or giving them the no-registration required permalink for the Infographic http://bit.ly/Ld2wJ5 perfect for Twitter or Facebook.

Topics: UberMobile, CXO, Mobility

Eric Lai

About Eric Lai

I have tracked technology for more than 15 years, as an award-winning journalist and now as in-house thought leader on the mobile enterprise for SAP. Follow me here at ÜberMobile as well as my even less-filtered musings on Twitter @ericylai

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2 comments
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  • No mention of security? Really?

    No CSO I know is comfortable with the current safeguards on non-Blackberry devices. Maybe the lack of mention is an indicator of how little research has been done.
    CIO Mark
    • By security, do you mean malware or device management?

      @CIO Mark - Security is an issue that needs to be addressed, no doubt. But when I think of security, I think of encryption, authentication, strong passwords, group policies, remote wipe/kill - all features of Mobile Device Management software that is both plentiful AND STRONG for non-BlackBerry devices, in my opinion.

      Are the CSOs you refer to uncomfortable with how iPads and Android smartphones are being configured - or not configured - to use this MDM software?

      Or do they feel the MDM software is inadequate no matter how you configure them?

      Or are they more worried about malware and hackers, i.e. what the security vendors on the PC side tend to address?
      ericylai@...