Putting Semantic Technology to work at BT

UK-based telecoms (and more) provider, BT, has been interested in the Semantic Web for a long time, as a brief conversation I recorded with the company's Head of Next Generation Web Research back in January 2007 illustrates.

John Davies appears in silicon.com this week, as part of a short piece discussing the moves by Thomson Reuters, Yahoo!, Microsoft and others to move the Semantic Web from the lab to mainstream adoption.

John is reported as saying that;

"BT is developing semantic technology able to interrogate a range of databases through a single search query.

BT is already using this tech in its sales and billing departments and plans to roll it out to its business customers in the near future."

Another example of people simply getting on with putting semantic technologies to work, behind the scenes, in making mundane but necessary business processes run that little bit better.

The podcast conversation with John was an early part of a series available here.