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Cloud helps manage internal IT infrastructure, too: survey

By | August 30, 2011, 9:17am PDT

Summary: New Saugatuck survey finds a majority of enterprises plan on using cloud or SaaS-based IT management solutions to manage their IT environments — whether they are on-premises or hybrid.

There has been no shortage of discussion — and teeth-gnashing — about whether cloud and Software as a Service solutions or approaches will replace or supplant internal IT infrastructure. What needs to be considered as well, however, is the fact that cloud/SaaS-based tools are being employed to help manage internal IT as well.

Cloud will help run non-cloud data centers, too

That’s the gist of a recent survey of 273 senior IT executives by Saugatuck Technology, which finds that demand for Cloud/SaaS-based solutions to help manage IT infrastructure is building – especially for complex, hybrid, Cloud and on-premises workloads. The Saugatuck survey was underwritten by Dell.

What jumps out is this finding:

“Greater than 50% of enterprises plan on using cloud or SaaS-based IT management solutions to manage their IT environment. Most workloads will be on-premised based, internal private cloud, or hybrid/integrated workloads.  A smaller percentage of enterprise respondents [36%] will be using cloud-based tools to manage ‘cloud-based-only’ workloads.”

Top solution areas enterprise IT executives believe that SaaS or cloud-based IT management tools can contribute to their ability to manage their IT environment include data backup (61%), email systems (61%), and communication, e.g., notification, event management (56%).  Close to half also see potential for development and test environments (46%).

Close to half, 46%, see SaaS and cloud-based IT management tools as a way to reduce IT infrastructure costs, and 36% see it as a way to achieve faster deployments. Another 23% see it as a way to ease upgrade challenges. Interestingly, these numbers show that more than half of respondents don’t quite see these potential benefits yet.

At a high level, collaboration, SaaS, IaaS and PaaS will all achieve greater than 70% adoption within the next three years, Saugatuck says.

A majority (46%-61%), are already aware of SaaS or cloud-based IT management solutions that can help them manage their IT environments, the survey also finds. “It is reasonable to expect enterprise buyers will acquire SaaS-based IT management tools, given the aggressive cloud acquisition timeframes expressed,” the study’s authors conclude.

(Photo Credit: gsmith1of2 via Wikimedia Commons.)

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Joe McKendrick is an author, consultant and speaker specializing in trends and developments shaping the technology industry.

Disclosure

Joe McKendrick

Joe McKendrick is an independent consultant, editor and speaker.

Joe has performed project work (white papers, articles, blogs, research and presentations) for the following companies in the IT marketspace:

  • CBS Interactive/CNET/ZDNet (this blog)
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Joe has also performed research work for the following sponsoring organizations in partnership with Unisphere Research, a division of Information Today, Inc.

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  • SHARE (IBM large systems users group)

Biography

Joe McKendrick

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. Joe is co-author, along with 16 leading industry leaders and thinkers, of the SOA Manifesto, which outlines the values and guiding principles of service orientation. He also speaks frequently on Enterprise 2.0 and SOA topics at industry events and Webcasts, and serves on the program committee for this year's SOA & Cloud Symposium in London. As an independent analyst, he has also authored numerous research reports in partnership with Unisphere Research, a division of Information Today, Inc. for user groups such as SHARE, Oracle Applications Users Group, and International DB2 Users Group. In a previous life, Joe served as director of the Administrative Management Society (AMS), an international professional association dedicated to advancing knowledge within the IT and business management fields. He is a graduate of Temple University.

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