Eric Brown pondered what information technology would look like in a new organization built from scratch, today. “What if you could build your organization from scratch. No legacy systems. No sacred cows. What would the IT group look like?”
Technology consultant warns: today’s new companies don’t really need IT.
Eric, a technology consultant, looks at a hypothetical services company with 500 employees, with a customer base across North America.
Eric would take either of two approaches to handling IT. The first is to outsource everything to service providers, presumably including cloud services. “I do think a company could easily outsource most of their IT infrastructure…if not all of it,” he says.
The other approach is to let employees bring their own computers or devices to the workplace — a self-managed approach to IT.
Either way, he says, the company starts up without a formal IT department, and without hiring a single IT employee.
Eric intends his scenario to be more of a warning to IT professionals than a certain fate. “I think there will always be some form of IT but the status of the IT group (and the CIO) will change if we keep going down the road we’ve been traveling on for the last umpteen years,” he says. In many organizations, IT is seen as standing in the way of progress. “The history of unfinished & unsuccessful projects is leading to a dead-end for most IT groups.”
IT needs to re-evaluate and re-energize its role in tomorrow’s emerging organizations, Eric advises:
“Start looking at bringing humanity back to IT. Focus on your people, their skills and the human side of IT and start focusing on what those people can do for the organization. Do this and you might have a chance in the future. Don’t do it and you’ll find yourself stuck in yesterday.”
Joe McKendrick is an author, consultant and speaker specializing in trends and developments shaping the technology industry.
Disclosure
Joe McKendrick
Joe McKendrick is an independent consultant, editor and speaker.
Joe has performed project work (white papers, articles, blogs, research and presentations) for the following companies in the IT marketspace:
- CBS Interactive/CNET/ZDNet (this blog)
- ebizQ
- Evans Data
- Gartner
- IBM
- Informatica
- IDC
- Microsoft
- Systinet/HP
- Teradata
- Unisphere Reseach, a division of Information Today, Inc.
- WebLayers
Joe has also performed research work for the following sponsoring organizations in partnership with Unisphere Research, a division of Information Today, Inc.
- IBM
- Luminex
- Noetix
- Oracle Corp.
- Teradata
- Informatica
- International Oracle Users Group
- Oracle Applications Users Group
- Professional Association for SQL Server
- International DB2 Users Group
- International Sybase Users Group
- SHARE (IBM large systems users group)
Biography
Joe McKendrick
Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. Joe is co-author, along with 16 leading industry leaders and thinkers, of the SOA Manifesto, which outlines the values and guiding principles of service orientation. He also speaks frequently on Enterprise 2.0 and SOA topics at industry events and Webcasts, and serves on the program committee for this year's SOA & Cloud Symposium in London. As an independent analyst, he has also authored numerous research reports in partnership with Unisphere Research, a division of Information Today, Inc. for user groups such as SHARE, Oracle Applications Users Group, and International DB2 Users Group. In a previous life, Joe served as director of the Administrative Management Society (AMS), an international professional association dedicated to advancing knowledge within the IT and business management fields. He is a graduate of Temple University.