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NetSuite’s Revenue in light of the bigger ERP revenue question

By | February 6, 2010, 4:11pm PST

Summary: Earnings reports and channel checks suggest SaaS vendors are making in-roads in the ERP space. On-premise vendors may be at risk although the effect of acquisitions makes it hard to ascertain within their financial statements.

Are SaaS products starting to hurt On-Premise vendor revenues?

Thursday, NetSuite announced its fourth quarter earnings. In recent weeks, we’ve seen Oracle and SAP do likewise. What we all should be watching are:

- signs that traditional on-premise ERP revenues are softening or declining
- signs that SaaS (software as a service) ERP providers are gaining
- customer defections from on-premise to SaaS

Here’s what I’ve observed.

- Three things caught my attention re: NetSuite. First, total revenue for the year and for Q4 were up. Annual revenue was up 9% (approx. $167 million) and Q4 revenues were at a record $43 million. Second, the company posted increased sales in spite of the downward sales trend of some on-premise vendors. Third, they announced that RedBuilt, a SAP R/3 user, has dropped SAP to run on NetSuite’s application software.

- SAP’s 2009 numbers are interesting, to say the least. Software revenues are down 27% year over year. These are down about 1 billion Euros. Support revenue, the largest source of SAP revenue, is up about 11% (or approx. 500 million Euros). Subscription revenues, the kind one gets from SaaS or leased applications were also up but on small base. These were up 16% (approx. 48 million Euros). See slide seven of this SAP earnings presentation for more.

- Oracle’s numbers fall somewhere in between. Oracle breaks out new sales from in-fill sales. The former revenue numbers are down while the latter are up (see graphic below – data provided by Oracle).

On-premise vendors may see some growth in sales but shouldn’t we ask why? SAP admits that sales of Business Object products are doing very well today. Oracle’s in-fill sales are doing alright, too. Does this mean that real revenue growth is coming from cross-selling acquired products or that existing customers only need a couple of add-on products?

The affect of acquisitions is something that makes ERP market forecasts tough. Oracle, SAP and even NetSuite have made acquisitions. Oracle is far and away the leader in the sheer number of deals done (e.g., Sun MicroSystems, Hyperion, IRI, Datalogix, PeopleSoft and many more). SAP has made fewer, usually smaller, deals. NetSuite has acquired both OpenAir and QuickArrow.

Real growth of the core ERP applications (e.g., Accounting, HR) does appear to be in decline for the on-premise vendors and replacement SaaS revenues in these firms do not appear to be making up the slack. Yes, SAP saw new product sales increase in its last quarter but maybe all of the prior sales declines may not be solely the fault of the economy.

In research I’ve been doing the last few weeks, I’ve spoken with CIOs and key executives at many large firms. These people are buying SaaS applications from firms like Workday and Salesforce.com . They’re not buying on-premise products. One executive told me how he even had a license for an on-premise application from SAP but Workday’s SaaS application had a far less expensive five-year TCO. SaaS vendors need more complete offerings to really hurt the on-premise providers but they are using their platform technologies to create all new apps quite quickly.

This market appears to be moving and we’ll need to watch more earnings results and sales announcements to see the trends unfold.

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Brian is currently CEO of TechVentive, a strategy consultancy serving technology providers and other firms. He is also a research analyst with Vital Analysis.

Disclosure

Brian Sommer

I am co-owner of TechVentive, Inc. The company has been engaged on numerous consulting engagements, often for technology firms, service firms and litigators. As a general rule, I do not write about current clients of TechVentive. Should that occur, I will note this in blogs. Readers should assume that I have had client relationships with many ERP and other technology providers. Some of these relationships may be quite small and short-lived while others more significant. One of TechVentive's business units publishes research reports about technology providers. As a result, this business receives small amounts of revenues from a wide variety of software firms, software buyers and others when they purchase copies of reports. Some firms do secure reprint rights to these reports. None of these purchases, individually, represents a significant amount of total revenue for me and the nature of it is hard to predict where it will come from. I also provide some marketing strategy and/or market segmentation work for software firms as I have developed a unique database that segments the largest 4000+ technology buyers in the world. Many technology firms periodically engage me for unique views into this database for future marketing campaigns. I do not blog about these efforts and do not blog about client firms while they are active clients unless some pressing news story erupts. If that event occurs, I will indicate any perceived or real conflict of interest. Occasionally, I will develop unique intellectual property pieces for technology or service providers. If I should blog about a vendor with whom I have recently developed a special information product, I will note this in a blog to avoid any appearance, real or unintended, of bias. For the most part, I have no investments in technology firms. While I've been offered friends and family stock and other inducements in the past, I have steadfastly refused these. I used to be a partner with Andersen Consulting and had no ownership stake in the firm for many years. I frequently refer to this in my blogs and do not hide my prior association with the company. I did purchase a few shares of Accenture and Cognizant stock in late - 2008. I have sold some of those positions in late 2009. Readers should assume that most software conferences that I write about involved some measure of fees waived and/or travel reimbursement. I do not charge vendors to attend these events nor will I accept payment for same. I do get reimbursed for many speaking engagements. I generally note at the end of blogs whether the vendor reimbursed me for travel expenses. Generally, this includes airfare and hotel. I do not request, receive nor accept travel perks such as first class airfare.

Biography

Brian Sommer

Brian is in a unique position to diagnosis the winners and the losers in technology and services. He was the longest running (10 years) and most senior director of Andersen Consulting's (now Accenture's) global Software Intelligence unit - a position that required him to pick the best possible software solutions for hundreds of clients globally. He advised the firm on ERP software market forecasts and helped establish manpower planning estimates by vendor for deployment globally.

Brian continues to remain close to technology buyers and sellers. When he left Andersen Consulting, he co-created a dot-com with blogger and former arch-enemy at Price Waterhouse, Vinnie Mirchandani. That firm helped broker efficient services contracts between software buyers and systems integrators. Since then, he's created TechVentive, Inc. - a company that helps technology firms better understand their markets - and Vital Analysis - the research and publishing arm of TechVentive.

Brian still travels the world and publishes an impressive number of articles, research reports and blog posts annually to help software and services buyers make better business decisions. He can be reached at: brian @ vitalanalysis.com

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RE: NetSuite???s Revenue in light of the bigger ERP revenue question
FAULKNE 13th Oct
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.
The On-Premise Vs On-Demand battle is on. But it is too premature to say that On-Deman is the way. With developments in Cloud computing and the way all the 'Labelled' On-Premise vendors like SAP & Oracle have adopted it will create a new paradigm, where-in there will be a colloborated approach of delivering Solutions over both spheres. The customer will decide how and what he wants to buy and in what measure.
An Interesting corollary could be like buying/renting movies in a DVD store ... "You can buy; and you can also rent".

I firmly believe this will also open up a new dimension in colloboration, where in vendors like SAP could offer solutions like salesforce.com as a part of the solution mix they offer to their customers and there could be back-end revenue share that happend between the vendors.

The coming days will be interesting to watch.

Suresh
0 Votes
+ -
Next Gen ERP in the Cloud Emerging
XceliantBear 9th Feb 2010
Soon, we'll have another powerful challenger to on-premise ERP dinosaurs: a simple ERP on Force.com launching Spring 2010.
Here's the thing that is typically missed when these
kinds of growth comparisons are made. NetSuite's is a
recurring revenue business. So think about
this...***absent churn***, if from one year to the
next NetSuite's customer adds fell from 400 to zero,
it's revenue growth would be zero. What growth would
Sage, Epicor, or Microsoft Dynamics post if customer
adds went to zero? Right, big negative numbers.

So again, ***absent big churn***, NetSuite could add
not a single new customer and post 0% growth. Epicor,
Microsoft Dynamics, et al would need to add customers
at near the same rate as the prior year to post 0%
growth. For some on-premise vendors, that's a lot of
customer adds. It could the thousands.

In this example, which 0% growth business is doing
better? The one adding thousands of new customers, or
the one adding zero? This is why these growth
comparisons are not applies to apples.

That said, I can't disagree with the overall point you
are making. The cloud is coming. Be ready.
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