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oDesk and the inadvertent freelancer

By | March 18, 2010, 9:37am PDT

Summary: oDesk’s Brian Goler called to discuss the Inadvertent Freelancer concept. The discussion covered much more than oDesk’s abilities to help the modern freelancer.

Can you become a great freelancer?

I’ve written a fair bit lately about the phenomenon where millions of workers have been recently let go from their employers and have been inadvertently thrust into the world of freelancing. In one of the first pieces I did on this subject, I asked companies such as Fieldglass, Elance and oDesk how they would respond to these newfound freelancers. Brian Goler of oDesk was the first to respond.

oDesk background: oDesk lists approximately 40,000 new jobs every month. The assignments are widely distributed in size ranging from a few hours to many, many months. oDesk claims people spend more time working than hunting for new assignments. The company also takes away some of the billing and cash flow issues that may occur in freelance assignments workers book independent of a system like oDesk. Of this subject, I can speak with some authority as some of my clients are very good at paying me on time while a few can hold up a payment for upwards of 90 days. Of the latter, I can sometimes rationalize that delay when it’s the first payment and it is taking time for me to be set up in their supplier/procurement system; however, continued delays like that force me to either change the terms of our relationship or end it all together. Cash flow is a top of mind concern for freelancers.

The average project size for an oDesk assignment is around $4268. oDesk provides real-time statistics like this on its website. Freelancers that want to take advantage of the oDesk guaranteed payment program must log in to the oDesk system while they are working on an assignment. Time is automatically tracked and billed to the client. Brian indicated to me that software developers often make approximately $25 per hour, consultants may make $22 an hour while data entry personnel make around eight dollars per hour.

Becoming a better freelancer:
Brian and I discussed how someone who used to make, for example, $120,000 per year could replicate that success on a system like oDesk. This was an interesting conversation as Brian showed me profiles of oDesk members who had built quite a sterling reputation for themselves within Odesk and had become very much in demand within 12 to 18 months. While one individual he showed me was making just under $70 per hour, the real back story was that this individual had also developed a cadre of other software developers with which he subcontracted work. In consulting terms, this is called leverage. In this case, a freelancer has hired other freelancers to work for him and he makes a percentage of every dollar billed by these other workers.

The most successful freelancers that Brian showed me were those who took the time to develop their personal brand, delivered quality solutions for their customers and did so in a timely basis. As result, many of these individuals, especially those involved in software programming assignments, found their initial assignments extended from mere days to months or years in length. That scenario turns out to be quite common according to Brian because many perspective users of freelancers will establish a short-term trial assignment with the intent of extending it significantly to workers it learns it can trust.

The long-term freelancer:
Brian and I also discussed whether people “graduate” from oDesk. While some individuals do develop a strong following, many individuals continue to acquire new/additional customers via oDesk.
The best long-term freelancers though maybe individuals who are able to develop a unique set of skills or capabilities that are hard to replicate or are in scarce demand. Generic skills are being bought and sold on a global basis for a global market rate. Freelancers must differentiate themselves based on being either the lowest cost resource, the most customer attentive resource or the most knowledgeable resource.

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Brian is currently CEO of TechVentive, a strategy consultancy serving technology providers and other firms. He is also a research analyst with Vital Analysis.

Disclosure

Brian Sommer

I am co-owner of TechVentive, Inc. The company has been engaged on numerous consulting engagements, often for technology firms, service firms and litigators. As a general rule, I do not write about current clients of TechVentive. Should that occur, I will note this in blogs. Readers should assume that I have had client relationships with many ERP and other technology providers. Some of these relationships may be quite small and short-lived while others more significant. One of TechVentive's business units publishes research reports about technology providers. As a result, this business receives small amounts of revenues from a wide variety of software firms, software buyers and others when they purchase copies of reports. Some firms do secure reprint rights to these reports. None of these purchases, individually, represents a significant amount of total revenue for me and the nature of it is hard to predict where it will come from. I also provide some marketing strategy and/or market segmentation work for software firms as I have developed a unique database that segments the largest 4000+ technology buyers in the world. Many technology firms periodically engage me for unique views into this database for future marketing campaigns. I do not blog about these efforts and do not blog about client firms while they are active clients unless some pressing news story erupts. If that event occurs, I will indicate any perceived or real conflict of interest. Occasionally, I will develop unique intellectual property pieces for technology or service providers. If I should blog about a vendor with whom I have recently developed a special information product, I will note this in a blog to avoid any appearance, real or unintended, of bias. For the most part, I have no investments in technology firms. While I've been offered friends and family stock and other inducements in the past, I have steadfastly refused these. I used to be a partner with Andersen Consulting and had no ownership stake in the firm for many years. I frequently refer to this in my blogs and do not hide my prior association with the company. I did purchase a few shares of Accenture and Cognizant stock in late - 2008. I have sold some of those positions in late 2009. Readers should assume that most software conferences that I write about involved some measure of fees waived and/or travel reimbursement. I do not charge vendors to attend these events nor will I accept payment for same. I do get reimbursed for many speaking engagements. I generally note at the end of blogs whether the vendor reimbursed me for travel expenses. Generally, this includes airfare and hotel. I do not request, receive nor accept travel perks such as first class airfare.

Biography

Brian Sommer

Brian is in a unique position to diagnosis the winners and the losers in technology and services. He was the longest running (10 years) and most senior director of Andersen Consulting's (now Accenture's) global Software Intelligence unit - a position that required him to pick the best possible software solutions for hundreds of clients globally. He advised the firm on ERP software market forecasts and helped establish manpower planning estimates by vendor for deployment globally.

Brian continues to remain close to technology buyers and sellers. When he left Andersen Consulting, he co-created a dot-com with blogger and former arch-enemy at Price Waterhouse, Vinnie Mirchandani. That firm helped broker efficient services contracts between software buyers and systems integrators. Since then, he's created TechVentive, Inc. - a company that helps technology firms better understand their markets - and Vital Analysis - the research and publishing arm of TechVentive.

Brian still travels the world and publishes an impressive number of articles, research reports and blog posts annually to help software and services buyers make better business decisions. He can be reached at: brian @ vitalanalysis.com

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