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Virtually Speaking

Dan Kusnetzky, Paula Rooney and Ken Hess

Saying good bye to Ken Olsen

By | February 8, 2011, 6:30am PST

Summary: Thoughts upon the passing of an industry giant.

I was saddened to learn of a great man’s passing. Ken Olsen, founder of Digital Equipment Corporation (now part of Hewlett-Packard), passed away at 84. I had been following the discussion of his long illness in several Digital Equipment alumni forums and find myself recalling meeting him on several occasions, presenting to his team once and 16 years with the company.

He fostered a “can do” culture that pushed the limits of technology in all directions. He was also known to say things such as “Do you know how many technical manuals we could print for that amount of money?” when marketing people did their best to increase industry awareness, interest, desire and build business. He never seemed to understand that there was a sea change happening in who made the decision to purchase IT products.

Digital Equipment Corporation (DEC) was an amazingly inventive company under Ken’s guidance. It could be said that the company invented the concept of personal computing with its PDP-8 line of minicomputers. It can also be said that it also founded the concept we now call “virtualization” with several of its products including:

  • its line of terminal servers (access virtualization),
  • distributed application frameworks (application virtualization),
  • clustering and high availability solutions (processing virtualization),
  • network servers (network virtualization),
  • storage servers (storage virtualization)
  • and distributed systems and network management functions that were the predecessors of today’s management tools for virtualized and cloud environments.

The company contributed heavily to the creation and maintenance of what is now known as the Internet through its work on The Advanced Research Projects Agency Network (ARPANET).

Digital missed several opportunities by sticking to its own line of thinking and ignoring what customers were requesting including:

  • Personal computers — DEC was late to the PC party because Ken thought that people didn’t want to be their own systems administrator. When DEC did join the party, it came out with three incompatible products: the x86-based Rainbow 100, the PDP-8 based DECmate 100 and the PDP-11 based Professional 350.
  • Operating systems — it is clear that CPM/80 and MS/PC-DOS were derived from the experience offered by DEC’s OS/8 and RT-11 operating systems. DEC had several chances to make RT-11 an industry standard and chose, instead, to “keep it to itself.”
  • Open systems — although a part of DEC was heavily involved with the creation of UNIX, that operating system was always seen as a competitor for DEC’s own PDP-11, VAX and DECSYSTEM 10 and DECsystem 20 operating systems rather than an opportunity to gain new customers and address their requirements. The thought behind UNIX drives today’s Linux systems as well.
  • Networking — DEC’s DECnet was is arguably better than TCP/IP and might be seen as better even today. It could have become an industry standard.  DEC decided to keep this jewel to itself and now it can be considered an interesting footnote to computing history.

I could go on and on about the successes and failures of Ken Olsen and DEC.  I worked for DEC for 16 years, 12 years of which were the best working environment I have ever experienced. I also had the experience of being sent to speak at a trade show to represent the company after being told that my group and my position would be gone when I returned. I must admit that I spent a good deal of the time at that show trying to find another position rather than presenting DEC’s messages. I also found that DEC’s management was more interested in my research and my assessment of what the results meant after I left to join IDC.

Good bye Ken. I’ll miss you and am very thankful for all of the things I learned and experienced during my time with your company.

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Daniel Kusnetzky is a distinguished analyst and the founder of the Kusnetzky Group LLC.

Disclosure

Dan Kusnetzky

The Kusnetzky Group LLC is an independent technology industry research firm that focuses on system software, virtualization and cloud computing technology.

Dan's opinions are based upon research, personal experiences and actual use of technology. They are not based upon the relationships the company may or may not have with suppliers, end user organizations, the media, consultants or other analysts.

Dan's research is available on a subscription basis through the Kusnetzky Group LLC. Dan's attendance at industry events or at client meetings may be sponsored by the client. Clients may provide hardware or software for testing prior to the publication of analysis that includes that product. Clients may also provide shirts, jackets, coffee cups, folders, backpacks, pens and other event chotchkies. While nice, these don't effect Dan's opinions or insight about those clients or their products.

Biography

Dan Kusnetzky

Daniel Kusnetzky, Analyst and Founder of Kusnetzky Group LLC, is responsible for research, publications, and operations. Mr. Kusnetzky has been involved with information technology since the late 1970s. Mr. Kusnetzky has been responsible for research operations at the 451 Group; corporate and marketing strategy for Open-Xchange; system software and virtualization research at IDC; and program and product management at Digital Equipment Corporation.; Today, Mr. Kusnetzky focuses on system software, virtualization technology and cloud computing.

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RE: Saying good bye to Ken Olsen
FAULKNE 13th Oct
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.
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RE: Saying good bye to Ken Olsen
msalzberg 8th Feb 2011
I grew up near Maynard, Mass, where Digital was headquartered. There used to be a sign on Rte 117, as you entered Maynard that said: "Welcome to Maynard, minicomputer capital of the world."
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RE: Saying good bye to Ken Olsen
filhomarques 16th Jul
@msalzberg

Where does Idaho rank? We have been living in Montana for the past 5 years and I am not supri sexy shop to find it #3 on the "worst" list. Considering a sexshopmove to Idaho to escapthe high cost of living a low income in MT. There may not be a sales tax here but they get you if you own property!
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Ken is/was an American hero
davebarnes 8th Feb 2011
11 years at DEC. Best years of my professional life.
KO was a super guy and wicked smart.
He created an entire industry from out of nowhere.
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RE: Saying good bye to Ken Olsen
vaxgeek 8th Feb 2011
Here's to DEC. Often imitated. Never equaled.
My favorite five years in the business. Did Bell Labs and IBM.
Nothing else compared.
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RE: Saying good bye to Ken Olsen
maddoghall 8th Feb 2011
@vaxgeek - Interesting you mentioned Bell Labs. I left the Labs for Digital because (unlike the Labs) Digital did not care what college degree you had. What DEC cared about was how good your idea was, and how well you executed it. - maddog
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Contributr
RE: Saying good bye to Ken Olsen
dkusnetzky 8th Feb 2011
@maddoghall Thanks for weighing in Maddog. It's been far too long since we last had a chance to chat.

Dan K
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RE: Saying good bye to Ken Olsen
r_rosen 8th Feb 2011
Was a DEC customer for years (PDP 8 and 11, various VAXen). Met Ken once at DECworld. Most unpretentious CEO I ever met. Truly, he was an IT world changer.
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Let's not forget Ethernet
Malcolm in St Louis 8th Feb 2011
I too am an ex Deccie. and have great memories. I remember my sales training on the new Ethernet technology and being told it would revolutionize the office. I thought it might be hype but we competed with IBM's SNA and Token Ring and prevailed.

Intel, Xerox and DEC combined to create a great networking technology.

Ken fostered an environment where that innovation happened.
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RE: Saying good bye to Ken Olsen
Laura Wachs 8th Feb 2011
My father Tony Wachs was in the Large Computer Group at DEC for many years, so most of my memories of the company involve the times they rented out Canobie Lake Park every fall for the employees and their families. But it's nice to see a remembrance of KO that includes his contributions to the industry instead of just being the man who thought that no one would want a computer in their home.
@Laura Wachs
Your Dad was a great man Laura. I worked in Maintenance on the LCG systems while he worked in software on the Tops 10 operating systems. He was a knowlegable man who had to be replaced by a team of men when he went on vacation or had to go on a trip. He really knew his stuff and was great to work with. I knew him at both Maynard and Marlboro. May God be with you and yours Laura.
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RE: Saying good bye to Ken Olsen
Matt_Heffron 9th Feb 2011
@Laura Wachs - I actually worked with your father during my summer 1977 job with the Large Computer Group in Marlboro. It was a great experience.
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RE: Saying good bye to Ken Olsen
tumblindice@... Updated - 8th Feb 2011
Yes I am truly grateful to Mr. Olsen as it was his company that started me on my computer career out of college. When working there as an intern security guard, I stopped him from parking in the Mill yard until he identified himself. How to make points.... he always remembered my name and said hello to me me. A totally terrific man....
Robert
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Props to DEC
geo@... 8th Feb 2011
For anyone who ever used both, Microsoft BASIC (aka MS BASIC or GW BASIC) was obviously a direct rip off of BASIC Plus on under RSTS on the PDP-11.

I remember engineers buying PDP-8s as test stations, not computers, since the only computers they were allowed to buy were from IBM.

DEC did as much as any other company, and a lot more than most, in saving us from IBM's vision of a world controlled by sysadmins and programmers with complete control over all data.
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RE: Saying good bye to Ken Olsen
pws@... Updated - 8th Feb 2011
As "ex DECies", my wife and I were also saddened. My wife summed it up well - "End of an era where hard workers were taken care of." Very sad and sobering truth!
ps - MA - 72-83 - ABSOLUTE BEST years of my professional life!
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RE: Saying good bye to Ken Olsen
jim.macdonald@... 8th Feb 2011
13 Years at DEC - right out of University. There was always something "magical" about that company and I have always been amazed at how loyal to Digital our employees were. Incredible people, incredible products. KO was indeed an impressive man...
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RE: Saying good bye to Ken Olsen
jgrieco@... 8th Feb 2011
Worked there for a few years before Compaq bought them out. It was the best place I have ever worked at (up until Compaq came in) and I still think of it fondly often.
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Only 9 Years but they were great
josephoc@... 8th Feb 2011
Digital led by Ken was a terrific place to work. We worked many long hours but we loved what we did and Digital management always looked out for us. I met Ken late 1 night working on the Vax 9000. I was surprised that he had taken time to know my name - Ken was a class act and the company he built was the best.

With sadness
Joe
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19 1/2 years at DEC was great
cakuhn@... 8th Feb 2011
Much of my working life was spent at DEC in Chicago & Colorado Springs. I took eqrly retirement in 1992 when DEC started to fall apart. Worked for several other companies but none compare to DEC - wonderful working conditions.
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Best place to work. EVER.
MsKristyG 8th Feb 2011
I got my start in the computer industry working at DEC. I was a secretary. I told my boss I didn't want to be a secretary for the rest of my life. He asked me what I wanted to do. I told him systems management. I was doing systems management as well as my secretarial duties within a month. Throughout the various groups I worked in during my time at DEC (1984-92), there hasn't been another company that's come close to how incredibly *good* it was working at DEC.

I was fortunate enough to meet Mr. Olsen not long after I started working at DEC (in Littleton, MA). He had a sense of humor, was very down to earth, had absolutely no issues getting down to the nitty gritty with the grunts (ie me) when it helped resolve a problem.

Rest in peace, Mr. Olsen. The world's light has grown dimmer with your passing.
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All but a memory now
klumper Updated - 8th Feb 2011
Many of these comments from rank and file alumni suggest a genuine appreciation. Could it be because the man gave more than he took, and believed in things beyond the all-encompassing bottom line?

How refreshing, especially by today's standards where principled leadership - and leading by example - no longer seem to apply.
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What goe around,comes around.
siobhanellis@... 8th Feb 2011
I'm an Ex digit, and stayed for Compaq briefly. I left as it was obvious the future was software and services, something Compaq never understood. Funnily enough, I'm now in HP via another acquisition and now sit 20m from where I sat when I left Compaq, 10 years previously. In all that wondering around from company to company, what I realised I liked about working for Digital was that it had many of the benfits of a large company (120,000 employees when I joined in 1985), but still operated like a small(er) company. Ironically, when KO resigned as CEO, it became a smaller company with many of the bad attributed of a large company.

I met him @ DECville 1990. A Great man. He took the time to visit every exhibit and to talk to those who were setting up.

A Visionary, of the very best kind. UNIX is Snake Oil!
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RE: Saying good bye to Ken Olsen
dmwallacenc 8th Feb 2011
Dan, nice rememberance of Ken. DEC was a truly great place to work until near the end; a wonderful virtual collaborative environment that 20+ yrs. ago was unique. I sold UNIX workstations in the late 80s (a DWT'er) & worked for PCBU in the 90's; the engineers (including maddoghall in the UNIX group) & the products (from both groups) were top shelf!
DEC was the best company I ever worked for, especially the 1st 15 years before the company started falling apart. When I joined DEC we had about 5 K people in the company. We hired between 3-5 k people that summer. When I left the company we had 129k People in the company and after the layoff's we had about 50k left. Over all it was a great colture to work in with great people. The company cared back then for its people. Not like todays companies. I got laid off in April 92 and Ken got the boot about Oct 92 the same year. I will truly miss him.
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Take a look around all you CEO's
dave@... 9th Feb 2011
of today. It's not likely that any will ever garner the respect that Ken gets. I worked at DEC for almost 13 years before I was sold off to Cabletron. Only lasted 6 weeks there. However my 13 years were the best years I've ever worked. Not often that you can be in a company of 120,000 and yet everyone be on the same page. Really enjoyed promoting Ethernet and bashing Token Ring. Ah the good old days.
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The demise of DEC
garrettstritch 10th Feb 2011
I spent a lot of time at DEC in the 80s and early 90s, one of my instructors @ DEC said it best in 1993 "This company doesn't love itself anymore" - I attribute that to the departure of Ken Olsen
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Not enough echo on this side of the ocean for this sad news.
So I wanted to testify, the 15 years I spent in DEC were much more that an exciting professional experience, but simply a personal development within a social model that, I have the weakness to believe, could spread at large. One should hope that the great business schools will learn and teach more what a Natural (?should say Green?) but strong leadership is, and less highlight the so called DEC mistakes of the missed PC train..
As Dan Kusnetzky pointed out, in the 85?s! DEC had at hand all the S/W and H/W virtualization components to bring interactive computing to the next big level, and almost 20 years before the current hype of ?cloud computing?. This would have saved at least to enterprises the costly and bumpy ride of the PC saga. Also in addition to the components mentioned earlier, remember VAXnotes, VAXphone to chat from VMS..
In fact what DEC missed was not a PC plan but a real successor to Mr Ken Olsen to merge elegantly all of these breakthroughs. But for sure not easy to find such a leader...
Thank you Ken (if I may), we miss(ed) you so strong.
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RE: Saying good bye to Ken Olsen
mejane01 18th Feb 2011
I worked for Dec UK for 22 years, and would be there now if the company hadn't been hijacked. What made the company was the people, the world over. I am very sad that Ken has passed, and now Decpark in Reading is being demolished it's as though we never existed. But we know who we are, and we'll never forget..., once a deccie always a deccie. I raise my glass to this wonderful man and his vision. RIP. Jane Foley 51001.
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Good bye Ken
Chti56 4th Apr 2011
I've been working in Dec during 15 years in France.
I'm very sad to learn that Ken is dead. I'v been in Maynard and it was a real good time for me to know where was DEC (I love DEC...) and to work for DEC
Thanks to Ken to have built a so fantastic company.
RIP Ken.
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