Commonwealth ATM glitch 'deliberate'

Commonwealth ATM glitch 'deliberate'

Summary: The Commonwealth Bank has said the glitch that caused its ATMs to spit out cash yesterday was due to deliberate actions it had taken to restore its prior glitch. Opportunists who fraudulently withdrew wads of cash will be forced to pay off the debt.

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TOPICS: Banking
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The Commonwealth Bank has said the glitch that caused its ATMs to spit out cash yesterday was due to deliberate actions it had taken to restore its prior glitch. Opportunists who fraudulently withdrew wads of cash will be forced to pay off the debt.

ATM spewing cash

(Credit: Declan McCullagh/CNET)

About 40 ATMs across Australia were put into an emergency offline mode by the bank so that customers could withdraw cash while it worked to resolve a maintenance glitch.

"ATMs went into offline stand-in mode to allow customers to transact and withdraw up to their daily limit," Commonwealth Bank spokesperson Bryan Fitzgerald said.

"Some people realised the ATMs were in this offline mode."

He said the bank has a record for every transaction and customers will be pursued to payback any owed money.

Yesterday police charged two men for allegedly withdrawing a fraudulent amount of cash from Commonwealth Bank's ATM, which was in offline mode, in Sydney's west.

A 20-year-old Guildford West man and an 18-year-old Northmead man were arrested at a Merrylands ATM after they were seen exchanging wads of cash. Both were charged with dishonestly obtaining financial advantage by deception.

The arrests came as hundreds of people were reported to have queued at Commonwealth Bank ATMs across the city as news spread the machines had faulted.

NSW Police said it is investigating reports of similar incidences in surrounding suburbs.

The Guildford West man was refused bail to appear at Fairfield Local Court tomorrow, while the Northmead man will face court on 23 March.

Topic: Banking

Darren Pauli

About Darren Pauli

Darren Pauli has been writing about technology for almost five years, he covers a gamut of news with a special focus on security, keeping readers informed about the world of cyber criminals and the safety measures needed to thwart them.

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6 comments
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  • Hasn't anyone heard of a bank error in your favour?
    foo@...
  • It's amazing what people will do to make a quick buck. But as they found out, all "offline mode" means is that the transactions made will be stored locally until the systems go back online. Then they are going to find a nasty overdraft where their wages were.
    dmh_paul
  • hmmm...

    Which Bank is going to force their rogue customers to repay their excess withdrawals? Oh yes, the one that gave out the cash due to their efforts to repair a previous crippling software crash that shut out their customers.

    So we will all expect 100% accuracy in their identification and punishment of these bad folks using their ...umm...ahh...that would be their software?

    hmmm...
    btone-c5d11
  • I fell sorry for those Marrylands men - they now have no cash in there account, and have a poilce record.

    I wonder if the poilce will revert the chargers seeing that these 'poor' people where withdrawing cash from there own accounts?
    amckern-b0f83
  • While I also feel sorry for the Merrylands men, surely they could not think or expect a "free lunch" from a bank !!! Ignorance is no excuse, surely !
    Wallingford-314a6
  • Hmmm, so the two men were charged with "dishonestly obtaining financial advantage by deception"...?

    My logic states that Banks can be charged with several crimes under that law. Easy enough considering what lengths go to to squeeze every single last cent using whatever dirty means available out of the regular man on the streets. It may be legal, but it is no less "dishonest" and it most definitely is "deception".

    My other notion is that those men should find it easy to get out of that one. Advantage? What advantage? When banks have billions at their disposal, how would these men have an advantage over CBA? And secondly, who would the men be deceiving? CBA? Please prove how their actions were deceitful when the whole of Australia knew about these ATMs throwing out cash. So what if it's a "glitch"? It's not the men's fault that it was a glitch.
    Tee1234-e430c