Daily Cuppa: exploding phones, privacy bungles and lawsuits

Summary: What happened while you were sleeping? Don't microwave your Samsung Galaxy S III, Google demanded $4 million in compensation from Oracle and AusCERT lost a DVD containing subscriber information.

In this Monday issue of Technolatte, we get you up to speed with what happened here and abroad while you were sleeping.

FixYa has highlighted some of the problems associated with popular mobile phones, such as the battery problems plaguing the iPhone 4S. It also identified malfunctioning microphone issues with the Samsung Galaxy S III.

FixYa's findings didn't pick up on reports of the latter phone spontaneously "bursting into flames", but that might be because it's been revealed that an independent analysis of the Galaxy S III has found that it's more than likely that the poor device in question was actually stuck in a microwave. The customer who initially reported the incident has since removed their claim from the message board where they originally published it. How curious.

Further in the mobile-devices area, those wanting a Kindle Fire might be excited (or frustrated) to hear that Amazon may be looking at a 7- or 10-inch successor to the device that hasn't even made it down under yet. The 7-inch form factor seems to have been sparked by Google making waves and changing the minds of at least one ZDNet reporter with the Galaxy Tab 7.

Google appears to be banking on its winning streak (or pushing its luck, depending on how you look at it), now seeking to charge Oracle for legal fees during the two-year Android/Java copyright-infringement battle. Google is asking for over US$4 million in compensation — an odd turn of events, considering that many expected Oracle to reap billions from Google when the case first opened.

Google may not be completely in the clear when it comes to reputation, however. A freedom of information (FOI) request has found that the UK investigations into the Street View privacy bungle may have a significant conflict of interest that wasn't previously disclosed. As it turns out, Google's own UK privacy policy manager, who dealt with the UK's data-protection watchdog, the Information Commissioner's Office (ICO), was actually a former ICO employee.

When it comes to privacy and data protection in Australia, our very own AusCERT has not been practising what it preaches. It was contracted to manage the Australian Government's Stay Smart Online alerts service, but, as its contract came up for expiry, it placed subscriber information on a DVD and lost it via Australia Post. Oops.

David Thodey seems to be getting the idea that privacy can ruin reputations, and has put his foot down, stating to employees that it must not happen again. The Telstra CEO emailed his staff, saying that "it will take months of hard work to win back that trust", as it gave the impression that "Telstra does not care enough about the privacy of our customers".

Topics: Mobile OS, Google, Government, Government AU, Government UK

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4 comments
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  • ...and DON'T scorch my milk.

    What the eff is this? A recap of stories from Friday that gets printed at 7:30 Sunday night and is pretending to be 'breaking news' for Monday morning? Are you just effing dumb? is this ZDNets new 'We Suck More' initiative to go along with the new page design?
    pishaw
    • Aw, Pishaw

      G'day! Over here (a little ways southwest) we're just having our morning cuppa, and hoping that other Aussies appreciate the quick wrap-up of what's been happening overnight. If you're already up to date, please move along ... nothing to see here! :) --Brian
      brian.haverty@...
  • What happened while I slept

    well at least what happened when ZDNet went international last week.

    I couldn't log-in on my old account. No help from ZDNet besides advice about Java (never) and installing Chrome (never). Reports An unknown error occurred no matter what I do (including changing my passwords). Finally registered a new account. Waiting until ZDNet forces me to use a social network log-in so they can grab my info ;-)


    Found I couldn't express my distaste anymore for fact free and trolling posts - can only like things now apparently

    Using the browser back function always returns to the top of the front page, not where I was up to in the long list and requires hitting the see more buttons again and again.

    American bloggers are almost lost in the plethora of international blogs - this is a good thing ;-)

    Reading CNet in preference more and more...
    Tony_McS
    • Thanks, Tony

      Hi Tony, Thanks for the comments, they are appreciated ... I am adding them to the list! If you are still having login problems, please feel free to email me directly at brian [dot] haverty [at] cbsinteractive [dot] com

      Best regards!
      brian.haverty@...