Matt Baxter-Reynolds
Yes
No
Matthew Miller
Best Argument: Yes
Audience Favored: Yes (77%)
The Rebuttal
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Great Debate Moderator
Is everybody ready?
If so, we'll start in a couple minutes.
Posted by Larry Dignan
I'm here...
...and eager to get started.
Matt Baxter-Reynolds
I am for Yes
All set
Let the games begin.
Matthew Miller
I am for No
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Great Debate Moderator
Clash of the titans
Based on market share, the Samsung and Apple roles are flipped in the consumer and enterprise markets. Samsung has the Knox technology, a swipe at BlackBerry, and SAFE but also has Android. Apple has enterprise momentum with its iOS, iPhone and iPad. What does Samsung have to do to become a serious enterprise player?
Posted by Larry Dignan
Keep up the heat
I think it has to do is keep doing what it is doing. It's listening to enterprises and giving them the tools that they need. Enterprises need to feel confident that commercial data on handsets is safe. That means encryption, remote-wipe, and other management features. As well as this they need to be able to intelligently share and sync data to devices, be able to provide VPN dial-in access to the corporate network and so on. All these features are there today -- it's just a matter of continuing to improve, enhance, and mature the offering.
Matt Baxter-Reynolds
I am for Yes
Longer life
Samsung, like Apple with the iPhone in the beginning, has primarily been focused on the consumer market. They are making a good start by offering SAFE and Knox, but need to show the BYOD crowd why this is important for their employers.
They are now releasing the same product on multiple carriers and offering updates to current owners. The ability to offer a device that lasts longer than six months and stays current is important to buyers bringing these devices to work.Matthew Miller
I am for No
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Great Debate Moderator
Android's role
Is Android a major handicap in the enterprise?
Posted by Larry Dignan
Perception problem
Yes, I think Android has a major perception problem. For a long time it was considered as a geek toy and not a real business device. Enterprises have been gearing up around BlackBerry and iPhone. Android has rather come out of left-field at them. Luckily, the mobile device management (MDM) vendors have had first-class enterprise support for some time, so enterprises do have the support they need there.
Matt Baxter-Reynolds
I am for Yes
Valid concerns
I think there continues to be valid concerns about Android susceptibility to viruses and malware so this public perception will have to change before business is comfortable openly supporting Android.
Google has had a hands off approach to Android for the most part and if they were to step in and promote more enterprise functions and features then that might help relieve some security concerns.Matthew Miller
I am for No
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Great Debate Moderator
iOS's role
Is Apple's iOS an enterprise strength?
Posted by Larry Dignan
Yes
Definitely. Because Apple appeals to a more affluent demographic generally, it's tended to be the decision makers in the enterprises that have lobbied for iPhone to be supported both in enterprise-supply and BYOD. This gives Apple an advantage in terms of maturity.
Matt Baxter-Reynolds
I am for Yes
I agree, too
I believe it is. iOS is pretty closed off, yet offers a fluid and enjoyable experience for owners. Since it's a mobile OS that lets people easily wipe clean it appears to be safer and more secure.
When people buy an iOS product under contract they can expect it to be updated and kept current for the life of the product. With Android you may never get an update and that can frustrate both buyers and IT departments that get bombarded with questions on a range of Android products.Matthew Miller
I am for No
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Great Debate Moderator
Security needs
What has to happen on the security front to allay enterprise Android worries?
Posted by Larry Dignan
Learning curve
I suspect it's mostly an issue of education and management. More modern revisions of the OS support proper encryption and all sorts of other enterprise goodies and are generally considered to have an appropriate level of safety in this regard. It just needs to be managed through a proper MDM system.
Matt Baxter-Reynolds
I am for Yes
Seeing is believing
Google should come out and show how secure the platform can be and not just rely on companies like Samsung to support advanced security features on their own.
It may help to have a large company or government organization buy or actively support a significant number of Android users and show how well the platform can perform.Matthew Miller
I am for No
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Great Debate Moderator
Samsung Galaxy S4's impact
Samsung launched its Galaxy S4 last week. Can this device spark consumer gadget lust and make it an enterprise staple.
Posted by Larry Dignan
Expect more BYOD devices
I'm not sure the S4 itself is important. Samsung is doing such a good job of gaining consumer mindshare by a combination of (a staggering marketing spend) and making products that are actually good, it's hard to see how more and more people won't be BYOD-ing these devices.
Matt Baxter-Reynolds
I am for Yes
It's a start
While the S4 will sell millions, I don't think the device itself will spark any increased level of interest. It looks like the GSIII and offers a few more functions that most people will never use.
The Galaxy line, maybe led by the Note II, may eventually have a major impact in the enterprise space as Samsung continues to evolve their lineup and focus on the Samsung experience.Matthew Miller
I am for No
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Great Debate Moderator
Who's got the momentum?
Has Apple lost its momentum with the iPhone and iPad and will that matter to the enterprise?
Posted by Larry Dignan
Too early to tell
It's way too early to say that. The iPad in particular still has no effective competition.
Even if Apple was losing its sheen as much as the popular view would have you believe (and I don't think it is), it would still take many years for it to lose its dominance.Matt Baxter-Reynolds
I am for Yes
iPhone 5 has the ball
I don't see much loss in momentum and actually think after the rather strange S4 launch event that we may see more people looking forward to the next iPhone. In my office, the majority of smartphones are iPhones and a few folks just went out and bought them.
A 128GB iPad was just recently released and Apple has been posting case studies and application promotions for the enterprise area.
People are bringing their phones and tablets to work and a large number are powered by iOS.Matthew Miller
I am for No
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Great Debate Moderator
Apple's strengths and weaknesses
What are the biggest benefits Apple has in the BYOD market? What are Apple's weakspots?
Posted by Larry Dignan
Maturity and no backup plan
Apple's biggest advantage is that it has a mature position and enterprises know what to expect. The weak-spot in BYOD is that if consumer demand starts to tail off, Apple doesn't really have any leverage to fix this.
Matt Baxter-Reynolds
I am for Yes
Regular updates and UI dated
The biggest benefits are the regular updates across networks, the attractive hardware and simple experiences, the commonality of the iPhone, the number of accessories, and the huge catalog of apps.
The UI is a bit dated, the display is small compared to the new generation of smartphones, and the battery is not removable.Matthew Miller
I am for No
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Great Debate Moderator
Samsung's strength and weaknesses
What do you see as Samsung's strengths in BYOD and weaknesses?
Posted by Larry Dignan
Market momentum and 'it's not Apple'
Although it looks like Samsung's strategy is to play well in the retail market with consumers, their strategy involves going after more markets than just retail. Enterprise is one and education is another. A big strength that Samsung has in the enterprise space is that it wants to win and is willing to listen and adapt.
The big weakness with Samsung is that "it's not Apple and it's not BlackBerry". These are the two staples of enterprise mobility.Matt Baxter-Reynolds
I am for Yes
Size matters and always meeting needs
People are moving towards large displays and Samsung's products are pushing the limits of size. I think travelers appreciate the removable battery option and the microSD helps people manage memory.
Looking at weaknesses, I think Samsung should show some of their enterprise functions rather than focusing on querky functions people will use just once or twice.
I would also love to see them using higher quality plastics and giving their devices a more premium look and feel.Matthew Miller
I am for No
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Great Debate Moderator
Showdown in the enterprise
Do you think Samsung could develop a corporate halo effect for its other products (laptops, Chromebooks, tablets, screens, printers etc.) similar to what Apple has working?
Posted by Larry Dignan
Raising the comfort level
Perhaps. All a halo effect does is make a given customer more comfortable with the idea of buying another product from a known company simply by providing a good experience.
However, the problem here is how visible is a Samsung device going to be to those making the decisions. You could have a thousand employees bringing Samsung smartphones to work with them every day, but if the IT department all use iPhones and iPads, the halo effect won't reach into the any procurement process operated by the IT department.Matt Baxter-Reynolds
I am for Yes
Is it all in the name?
I don't think this will work for Samsung like it does for Apple. Others make Windows computers, Android tablets, Chromebooks, and more while only Apple makes their products. Apple can control the entire product line and operating system so the user gets a consistent experience and reliable work platform.
I don't see why someone would want to pay the Samsung premium price for products just to have their name on them when lower cost products may offer the same or better experience.Matthew Miller
I am for No
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Great Debate Moderator
Favored Android player?
Do you expect one Android player (Samsung, HTC, ZTE etc) to become a favored vendor for businesses?
Posted by Larry Dignan
Depends on the definition
Depends what you mean by "favored". I think we are likely to see more Samsung than anything else, simply because Samsung has a better market share. The enterprise might "favor" Samsung in terms of putting them on an approved device list simply because it gives them the biggest coverage of the user base.
Matt Baxter-Reynolds
I am for Yes
HTC's the one
I could see this happening and for a couple years I considered this to be HTC. They were the first to offer an advanced Exchange experience on Android ans given their high quality products I thought this would appeal to those looking for quality.
I am now thinking Samsung is the Android vendor that has the beat chance. They have the eye of the consumer, dollars and success to deliver, and are making strides to support and address enterprise security.Matthew Miller
I am for No
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Great Debate Moderator
Openings
Has the BYOD movement played out? In other words, will corporate buying be an entry for Samsung to compete in the enterprise?
Posted by Larry Dignan
BYOD will become more important
I think BYOD will become more important we go forward. The idea of BYOD is upside down -- what people are actually doing is "taking company data to their device", not "taking their device into the work environment".
That kind of sociological change has been happening way back with the first revision BlackBerry devices over a decade ago. Professional people like the advantage that mobility offers them. BYOD is just one tool in the toolbox for making that happen.Matt Baxter-Reynolds
I am for Yes
Still some life
I don't think it's been played out yet. There are still millions without smartphones, but I am starting to see many who don't have them finally make the move as shared data plans and the desire to stay in touch with people on the go becomes more desirable.
We have seen corporate buying for the iPhone and BlackBerry, but I don't recall ever seeing any large purchase for Android devices. If Samsung can get such an entity to bring their devices into the workplace, then they may have a chance to succeed in this space.Matthew Miller
I am for No
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Great Debate Moderator
Who's got the apps?
How much does ecosystem and apps matter for enterprise adoption? Which party---Apple or Samsung---has the upper hand?
Posted by Larry Dignan
Just need the basics
The app ecosystem problem is a little easier in enterprise compared to retail. So long as you have the basic apps covered, things like Citrix Receiver, Symantec VIP Access, Evernote, Documents To Go, etc, you're essentially there. Neither have the upper hand.
Matt Baxter-Reynolds
I am for Yes
Custom apps are key
I don't think general apps mean too much for enterprise, but the ability to develop custom apps that meet the needs of the company may be important. If there are developers on one platform and not on the other then it is more likely companies can find developers for their specific applications.
I believe Apple still has the upper hand here. Samsung has been branching Android into a Samsung experience and if they continue separating from Android then they may be able to offer enterprise focused devices, services, and apps.Matthew Miller
I am for No
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Great Debate Moderator
Last question - room for more?
Is there a possibility that Apple and Samsung could both be upended by Windows Phone 8 and BlackBerry?
Posted by Larry Dignan
Not right now
Not in any form of immediate time-frame, no.
Go outside of the immediate time-frame, anything could happen!Matt Baxter-Reynolds
I am for Yes
Enterprise is ready
At the moment, BlackBerry is relying on the success of Android developers to get their apps working on BlackBerry 10 and enterprise may see too much Android support as a deterrent to BlackBerry adoption.
Windows Phone 8 needs Windows 8 to be successful in the enterprise to have an impact at work. However, I see more and more people at work trying Windows 8 enjoying the experience and looking to see if it is available on a phone.
In the end, I still believe Apple will continue to make headway in the enterprise and since they seem to have reached a point of saturation in the consumer market the enterprise space is ripe for their targeting.Matthew Miller
I am for No
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Great Debate Moderator
Excellent job
Congrats to both Matts for giving us a great debate. Tune in tomorrow for the closing statements and Thursday for my verdict. Thank you for joining.
Posted by Larry Dignan
Talkback
Having shown sales pitches to others,
But I do also know a couple people who did ask to have email routed on their tablet or phone... they didn't care for the terms and conditions, but that's what they want.
Just wait until people have an on-the-job accident, but it didn't happen on-premises so there... assuming the person does any work from off-premises in the first place, since such abuse is not a rare concept...
But if all these lines are being blurred, eventually even the most dim will see a light bulb turn on...
The consensus will vote YES but the reality is NO.
Of course Samsung can ... but will they.
To address the question though ...
Apple without Jobs is a different company and is going to have to learn once again how to be agile instead of slow and steady. I think Tim Cook called it "incremental".
Apple's success has been tied to Job's willingness to go his own way - but this approach also introduces incompatibility between iPad and other enterprise tools - namely Windows.
Samsung has partnerships with Apple, Google, and Microsoft - putting it in an excellent position to offer BYOD tools which are fully compatible with other enterprise tools - including Windows RT should they choose.
What companies are these?
Grrrrrrrrr
Yes, No, Maybe, Do I Care?
Microsoft will succeed
Samsung will win.
Finally, people who write and release viruses and other malicious software are most likely to attack the platform with the greatest market share. Think about it. We are starting to see more viruses targeting OS X.
Not a single thing you wrote is true
Second, the thing you are asking people to "think about" is not even true. The "security through obscurity" myth is so easily disproved, it is laughable. Third, "we" are not "starting to see more viruses targeting OSX". Not by any metric whatsoever. First, there still are no viruses for OSX. If by viruses you incorrectly mean all malware, again, the rate of malware introduction has NOT accelerated, and there is NO correspondence between OSX market share and malware introduction rate. Care to post any empirical data to refute this? Good luck with that.
Finally, as to your first statement, "history" has shown nothing of the kind.
Samsung will win.
Finally, people who write and release viruses and other malicious software are most likely to attack the platform with the greatest market share. Think about it. We are starting to see more viruses targeting OS X.