Best Argument: No
Audience Favored: No (66%)
Users know no better, but sysadmins do
Using Gmail is like having a houseguest who cooks delicious gourmet meals every night, but rifles through your wallet while you're sleeping at night. Like many institutionalized Gmail users, my worthy opponent has basically argued that he's been using the service for too long to turn back now.
Sure: Gmail has lots of shiny bells and whistles to keep us occupied and entertained. But to simply say that we should stay with Gmail because there's nothing better, is not good enough. Just remember that Google is using Gmail to keep us living in its online ecosystem, perpetuating incompatibilities and a difficult user interface to keep us in its worldview.
It is, in short, the Apple of webmail.
Some users may love it, but system administrators should lament at the trend towards decentralized, hard-to-control Gmail accounts that not only increase training difficulties but offer Google an open channel through which to analyse, index and sell content you would expect to stay private. When this content includes sensitive personal information – or, even worse, corporate secrets – the result is an email service that is really starting to outstay its welcome. Time to go.
Google is ahead of the game: Find something better
A clear winner
With all of the scrutiny around the NSA's PRISM program and Google's deepening reach into user privacy, it's natural to question whether users should trust the most personal of their data, their email, to Google's Gmail. In less than a decade Gmail has ascended to become the world's most popular email service, and it now acts like an incumbent a little too often by making major changes without warning users.