Dell Latitude E7240 review: A nearly-great ultrabook

Dell Latitude E7240 review: A nearly-great ultrabook

Summary: The Latitude E7240 is solidly made and well connected, delivering impressive performance in a thoughtful design. It's let down by the keyboard and a lack of configuration options, turning what could have been a superb business ultrabook into merely a very good one.

  • Editors' rating:
  • User rating:
  • RRP:


  • Solid and tough chassis design
  • Very good performance
  • Mobile broadband (HSPA+)
  • Excellent sound quality


  • Heavy for an ultrabook
  • Keyboard has too much flex for comfort
  • Limited (all-SSD) storage capacity
  • Short on customisation options

Dell's Latitude E7240 is a neat and powerful business-grade 12.5-inch ultrabook with plenty of configuration options, including Windows 7 or 8 and touch or non-touch screens. Powered by fourth-generation Intel Core (Haswell) processors, you can expect a decent combination of performance and battery life — at a price (although significant discounts are available on Dell's website).

Latitude E7240: A 12.5-inch business ultrabook built on Intel's Haswell platform, offering touch or non-touch screens, running Windows 7 or 8. (Image: Dell)


The Latitude E7240 is designed to handle the kind of treatment a notebook gets in a mobile professional's travel bag. The chassis is metal on the top with a metal band around the edge of the bottom section to help protect the corners, in particular, from knocks. Elsewhere, the bottom, wrist rest and screen bezel are made from solid, thick plastic.

There is a little give in the lid section, but the overall feel is robust. For example, the wrist rest — an area that can often have some flex — is quite solid. There is a trade-off in terms of weight, though: the E7240 weighs 1.36kg, which is on the heavy side for a 12.5in. ultrabook.

If you're after a 'designer' ultrabook, this might not be the product for you. The silver finish to the chassis is pleasant enough, but the E7240 is a slightly chunky computer, reaching a maximum of 2cm thick on its back edge. Inside, the screen bezel is quite wide and the keys are the old-fashioned contiguous type rather than more modern-looking chiclet keys.

The keyboard uses contiguous rather than chiclet-style keys, and has a noticeable degree of flex. (Image: Dell)

The keyboard feels disappointingly spongy, even with light-touch typing. We prefer chiclet keys to contiguous ones, finding that the former deliver greater typing accuracy — although, of course, personal preferences may differ. The E7240's keys are large, with a full-sized number row as well as an embedded number pad, plus a half-height Fn key row. The large enter key is easy to find when touch typing. We like the shortcuts on the arrow keys that allow you to activate the keyboard backlight and cycle it through four brightness levels, and the screen brightness controls.

The on/off switch is small and squeezed in between the Fn row and the screen hinge. There are also tiny buttons for volume control and mute in this area. Some may find these buttons fiddly to use, but squishing things up like this provides more room for the wrist rest and the touchpad.

White LEDs indicate that Caps Lock is on, and illuminate the status icons in the narrow panel above the screen. There's also a circle of white light around the power jack to remind you that the Latitude E7240 is charging. A duplicate set of status lights on the back of the lid shows disk activity, power status and battery charge status when the ultrabook is closed.

The touchpad is slightly recessed, and very responsive. Physical buttons beneath it are large and deliver an audible click when pressed. It's a far cry from the integrated buttons on many notebooks, but it's utilitarian and it works. There's a fingerprint scanner in the bottom right corner of the wrist rest and an HD webcam above the screen.

The 12.5-inch screen has a matte surface, so there's no issue with reflected light from windows — when working on a train or plane, for example. Two screen choices are offered: non-touch with 1,366-by-768-pixel resolution, or a 1,920-by-1,080 touchscreen. Bizarrely, on Dell's UK website the touch panel is offered with a Windows 7 configuration, while the Windows 8 option has the lower-resolution non-touch panel.


The Latitude E7240 is powered by fourth-generation Intel Core (Haswell) processors, with Core i5 and Core i7 choices on offer. Our £1,259 (ex. VAT) review unit was the top-of-the-range model with a 2.1-3.3GHz Core i7-4600U and 8GB of RAM. The entry-level £799 (ex. VAT) model has a 1.6-2.6GHz Core i5-4200U and 4GB RAM. The GPU in all models is Intel's integrated HD Graphics 4400.

Storage in our review sample was catered for by a 256GB SSD. There are no mechanical hard drive options for the Latitude E7240 and 256GB is the largest storage capacity on offer; all but the top-end model have a 128GB SSD.

Windows 8 Pro and Windows 7 Professional are both available on this notebook, but only the entry-level preconfigured model comes with Windows 8 Pro. It's not possible to change the OS choice, Windows 7 Professional, for our top-end review sample on Dell's website.

Wireless connectivity options are strong, encompassing Wi-Fi (802.11a/b/g/n/ac courtesy of Intel's Dual Band Wireless-AC 7260 chipset), Bluetooth 4.0 LE and mobile broadband (HSPA+). There's a microSIM card slot under the battery for the latter. You can also configure Near Field Communications (NFC).

Connectivity on the chassis has been well thought out, with ports and slots intelligently placed. Unusually, the back edge of the chassis is used for some of these — it's available because the battery fits on the underside of the notebook.

Rear-mounted ports and connectors make for tidy cable management. (Image: Dell)

The back houses the power connector, plus Ethernet (RJ-45), HDMI and two USB 3.0 ports. This arrangement means you can keep trailing wires to a minimum. The left edge houses a toggle switch for the wireless radios and a smartcard slot. The wireless toggle is unusual these days, and it means you can disable all wireless connections with one easy action. On the right edge there's an SD card slot, a third USB 3.0 port, a headset/microphone combo jack and a Mini-DisplayPort. This is a wider array of connections than we're used to seeing on ultrabooks, and welcome for it.


The Latitude E7240's Windows Experience Index (WEI) of 6.5 (out of 7.9) is impressive, as we'd expect for a notebook running a top-end Intel processor with 8GB of RAM. The WEI rating of 6.5 corresponds to the lowest component score, which was shared by the two graphics elements — Graphics (desktop performance for Windows Aero) and Gaming Graphics (3D business and gaming graphics performance). As so often with notebooks, integrated graphics is the biggest performance bottleneck.

The remaining scores were all over 7, with 7.2 for Processor (Calculations per second), 7.6 for Memory (RAM Memory operations per second) and a maximum 7.9 for Primary hard disk (Disk data transfer rate). So long as you restrict yourself to graphically undemanding workloads, the Latitude E7240 will deliver excellent performance.

The battery provided with our review sample was a 4-cell, 42Wh unit that slots into the underside of the chassis. We had no trouble getting through a day's work on this battery, including at least an hour's Wi-Fi usage.

Sound quality is particularly good, with unusually deep bass tones; you can also actually hear stereo effects from the laptop itself. Volume is loud, and the bass distortion at higher volume is, for a notebook, minimal: Dell has delivered the best sound we've heard from a notebook in a long time. Presentations involving music content could easily be delivered direct to a small audience using the Latitude E7240.


The Dell Latitude E7240 is a curate's egg of an ultrabook. It's solidly made and well connected, with impressive performance and excellent audio output. It also benefits from a cable-conscious attitude to the arrangement of ports and connectors.

Unfortunately it's let down by a keyboard that we can only describe as poor, and a lack of configuration options for operating system, storage capacity and type, screen resolution and touch support (in the UK at any rate). It's a pity Dell didn't go the extra mile to create a truly superb business ultrabook. As it stands, it's merely a very good one.


Dimensions (W x H x D) 31.05 x 2.0 x 21.1 cm
Case form factor clamshell
Weight 1.36 kg
OS & software
Operating system Windows 7 Professional
Chipset & memory
RAM installed 8096 MB
Number of memory slots 2
RAM capacity 8 GB
GPU Intel HD Graphics 4400
GPU type integrated
Video connections HDMI, Mini-DisplayPort
Display technology TFT (active matrix)
Display size 12.5 in
Native resolution 1366x768 pixels
USB 3 x USB 3.0
Docking station port 1
Smartcard 1
Flash card SD-compatible media
Ethernet 10/100/1000 Gigabit Ethernet
Wi-Fi 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac
Bluetooth 4.0
Mobile broadband HSPA+
Pointing devices two-button multitouch touchpad
Keyboard backlit, with contiguous keys
Fingerprint reader Yes
Main camera front
Main camera resolution 2 megapixels
Speakers stereo
Audio processor RealTek HD Audio
Microphone yes
Accessories AC adapter
Other fingerprint reader
Service & support
Standard warranty 3 years
Battery technology Li-ion (4-cell, 42Wh)
Number of batteries supplied 1
Number of batteries supported 1
Removable battery Yes
3.xG HSPA+
Processor & memory
Clock speed 2.1 GHz
Processor manufacturer Intel
Processor model Core i7-4600U
Solid-state drive
Interface SATA III
Capacity 256 GB


Price GBP 1259
Price USD 1749

Topics: Laptops, Hardware, Mobility, Reviews

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  • Size seems to be right


    Sounds like you have covered most of the bases. I have been searching for my next device and a Windows 8 touch device in the 12 - 13.3" inch category is what I have settled on. Anything else seems to me to be too small or large for a wide variety of use positions (plane, home, meeting, etc...) so I think this device is in the "sweet spot" as far as size. Someone (Dell) would be wise to make a version of this that is less "Ultra" for those of us who aren't THAT big of a road warrior to justify such a high price tag.
    • Integrated vid.

      And a business model with Discrete grahics. Otherwise the manufacturer ain't really trying.
  • Dell is Low Quality & Intel is Expensive


    All the sexy touch windows are terrible and very expensive. We bought new laptops and computers to meet our needs but ended up to return all of them with new Microsoft Windows 8 and Intel Inside.
    I highly recommend you look into powerful AMD and cool Linux Ubuntu solution at cost effective. We did. We passed on saving: all the users have minimum 21' monitors with their new computer for fast applications and more productivity.
    Happy Priceless New Year 2014
  • Can't get excited anymore about Dell


    With Windows 8 not impressing me in the least and the cost of a PC up because of touch screens which again I don't want. I just don't get excited about buying a PC. I have a aging Windows 7 Toshiba with a 2nd Gen i3 which does what I need it to. Sure, I would like a bit more speed and battery life. But I am in a quandary about what to do after Windows 7. I may go back to a Mac if I could convince myself that OS X won't take any dramatic changes to its UI and its core functions. I'll be interested to see if Dell does what some other PC makers are doing. Bringing back Windows 7 options.