Gartner: Unified comms 'greatest scam since Ponzi'

Gartner: Unified comms 'greatest scam since Ponzi'

Summary: Analyst firm says unified communications is really a myth and slams UC because the technology has no clear definition and is out of date.


Unified communications represents little more than a bundle of the various things vendors want to sell companies, a Gartner analyst has claimed.

Nick Jones told an audience at last week's Gartner Symposium in Sydney that "unified communications"--which Wikipedia defines as the "integration of real-time communication services... with non-real-time communication services"--had no really clear definition and was the "greatest scam since Ponzi", according to a report in Computerworld Australia.

He also said consumer services such as Skype and Twitter had already made business-focused unified communications services redundant.

Read more of "Gartner: Unified comms 'greatest scam since Ponzi'" at ZDNet UK.

Topics: Software, Apps, CXO, IT Employment

David Meyer

About David Meyer

David Meyer is a freelance technology journalist. He fell into journalism when he realised his musical career wouldn't pay the bills. David's main focus is on communications, as well as internet technologies, regulation and mobile devices.

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