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2. Solved issues that keep recurring
You spent hours last month on that ADTRAN router to get RDP reaching the internal network. For some reason it just stopped working. So more toil is required to get it operational again. But then it stops again. Back to the drawing board, only this time all the settings you fixed last time are still fine. You can tell this is going to end badly. Not only are you going to have to solve a problem you reported fixed, you might well have to propose buying new hardware.