Ghosts of Christmas past: Helpdesk horrors
Summary: The festive season is the right time to look back at those troubling manifestations that continue to haunt helpdesks, says Jack Wallen
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Server
5. Server down and no backup
The nightmare of nightmares for IT. Your server has tanked and there is no backup to restore from. That scenario puts you at the mercy of a broken drive or RAID array, and you'll have to pray that the data on those drives can be recovered. The lesson? Back up your servers and convince everyone around you of the importance of backing up theirs.
Image credit: Solo/Flickr
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