Google Hangouts/GTalk glitch sends chats to wrong recipients

Google Hangouts/GTalk glitch sends chats to wrong recipients

Summary: [UPDATE] Be careful what you say over Google's instant messenger, as they may be sent to the wrong person. Google has acknowledged an issue and is looking into it.

TOPICS: Security, Google, Privacy

[UPDATE] Google's Hangouts/GTalk messaging system is currently experiencing a glitch where messages are being incorrectly delivered to unintended recipients.

Several users have found that since around 4pm AEST this afternoon, messages sent over Google Hangouts and GTalk have been sent erroneously to the wrong recipients.

There appears to be no pattern to who is receiving the messages by mistake, or who the glitch affects.

ZDNet has confirmed first-hand that the glitch is present within Google Apps for Business accounts, including those that have not yet switched over to Google's new Hangouts platform. Messages appear to be visible on the mobile version of Hangouts. There is no indication that the messages are being received by a third party.

Google only recently issued an update to the mobile version of Hangouts, upgrading it to version 1.1.2.

When contacted for comment, a Google spokesperson told ZDNet: "We're investigating reports of an issue with Google Talk. We're sorry for the inconvenience. For further updates please refer to the Apps Status Dashboard." 

Google Talk users took to Twitter to highlight the bug.


Topics: Security, Google, Privacy

Michael Lee

About Michael Lee

A Sydney, Australia-based journalist, Michael Lee covers a gamut of news in the technology space including information security, state Government initiatives, and local startups.

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  • Scary

    BBank Suchada
  • So what?

    I've been quite entertained so far.

    And people really shouldn't send their passwords via chat. Not that I'm complaining.
    • Apparently You're Not Married

      With my luck, my wife would be a random recipient!
    • Re: So what?

      Who said anything about passwords?

      Imagine if this was a man sending "intimate" messages to his wife that also get sent to his daughter. Or a closeted gay young man sending messages to his secret boyfriend that also get sent to his parents.
  • Skype + facebook chat

    Stop using google chat a while ago.
  • Why can't I delete it?

    from my Nook HD? I don't use it, I don't WANT it!
  • I never "chat"

    If I want to chat, I phone people. Talking is SO much easier than typing.
    If I want a group chat, I get together with friends at a pub or someone's house.
    Unfortunately I can't delete the chat app from my Samsung Galaxy S3.