How to make better business decisions Summary: Blink's author Malcolm Gladwell addresses security professionals April 14, 2008 -- 02:47 GMT (19:47 PDT) Loading... Please wait. http://download.cnettv.com.edgesuite.net/21923/8n0411_Gladwell.flv Topics: Networking, Apps, Data Management, Security Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.